Troubles, Causes And Cures - Saeco IDEA Instruction And Maintenance

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16 - TROUBLES, CAUSES
AND CURES
Here is a list of the possible machine troubles.
The symbol in the "cure" box means that the operation must be carried out by the Maintenance Technician only.
TROUBLE
The machine does not start
Display message:
„ ‰
DUMP BOX FULL
Grinder error
Instead of coffee only
water is brewed
No water or steam supply
Coffee flows too rapidly
Coffee flows too slowly
Coffee is not hot enough
Coffee has not enough
cream
The machine requires too
much time to warm up, the
water quantity is reduced
The brew group cannot be
removed
The brew group cannot be
refit
The cappuccinatore does
not dispense milk
182
CAUSE
No voltage
Dump box full
Coffee grinder unit blocked
The button selecting pre-ground coffee
has been pressed but the relative
container has not been filled with instant
coffee.
The steam/hot water spout's hole is
clogged
Grinding is too coarse
Grinding is too fine
The cup has not been preheated
The machine has not yet reached the
suitable temperature
The coffee blend is not appropriate,
coffee is not fresh off the roasting, the
coffee powder has been ground too
finely or too coarsely.
The machine circuit is clogged by scale
The brew group is not in the right
position (N)
The brew group is not in the right
position (N)
The milk used is not cold enough (see
warnings)
No more milk in the container
CURE
Check:
- if the plug is connected
- if the all-pole switch (if any) is on
- the system fuses
- the electric connections
Empty the dump box and reintroduce it
properly
Clean the coffee grinder (Pr. "14.1
Jamming of the coffee grinder unit")
Place the coffee dose in the relative hopper
and restart the cycle
Clean it with a thin needle
Set a finer grinding
Set a coarser grinding
Preheat the cup on the cup warming plate
Wait for the machine to reach the suitable
temperature
Change the coffee blend or check its
grinding (if pre-ground)
Descale the machine
Switch the machine on and off through
the main switch
Manually turn the group onto the standard
position (N), matching the reference mark
placed on the structure with the arrow N
(F. 16)
Move the temperature adjusting lever
downward
Fill milk container