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STATUS /
MESSAGE
CODE
Error
Paper jam!
370
Open & check the
flashing cover
371
373
Error
Paper jam!
372
Open & check the
flashing cover
Error
Install Duplex Unit
360
Error
Please install New %COLOR% Image
Drum
350
351
352
353
Error
Please install New %COLOR% Image
Drum
560
561
562
563
Error
Please change Fuser Unit:
%ERRCODE%
354
Error
Please change Belt Unit: %ERRCODE%
355
Error
Please check Fuser Unit: %ERRCODE%
348
MEANING / ACTION
Open the duplex cover, remove the
paper and close the cover.
Error 370: Duplex reversal
Error 371: Duplex input
Error 373: Multi-feed into duplex
(duplex remain jam)
See "Clearing Paper Jams"
If the code still appears, contact your
dealer.
Misfeed from duplex. Open the front
cover, remove the paper and close the
cover.
See "Clearing Paper Jams"
If the code still appears, contact your
dealer.
Duplex unit is open (removed). When
this error is detected, printing stops.
The image drum has reached the end of
its life (alarm).
Error 350: Y
Error 351: M
Error 352: C
Error 353: K
Warning status takes effect at cover
open/close.
The toner empty error occurs after the
image drum has reached the end of its
life.
Error 560: Y
Error 561: M
Error 562: C
Error 563: K
Message is displayed until the image
drum is replaced.
The fuser has reached the end of its life
and printing will stop.
Warning status takes effect at cover
open/close.
Replace fuser.
The transfer belt has reached the end of
its life and printing will stop.
Warning status takes effect at cover
open/close.
Replace transfer belt.
Open the top cover, check the fuser is
installed correctly and close the cover.
If the code still displays, replace the
fuser.
Troubleshooting > 163
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