Jenn-Air pro-style Use And Care Manual page 36

TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the "Warranty" section in this manual and scan the code there with your mobile device, or visit
If you experience
Gas range noises during
Bake and Broil operations.
Display shows messages.
Self-Cleaning cycle will
not operate.
Oven cooking results
not what expected.
36
https://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.
Possible Causes
Noises that may be heard during
the Bake and Broil operations:
Whooshing, poof, clicking, snaps,
pop — These sounds are normal
operational noises that can be
heard each time the Bake or Broil
burners ignite during the cycle.
The display is showing a letter
followed by a number.
The oven door is open.
The function has not been entered.
On some models, a delay start
Self-Cleaning cycle has been set.
A Delay Start has been set.
On 48" (121.9 cm) ranges, one
oven is self-cleaning.
The proper temperature is not set.
The proper oven temperature
calibration is not set.
The oven was not preheated.
The proper bakeware is not being
used.
The racks are not positioned
properly.
There is not proper air circulation
around bakeware.
The batter is not evenly distributed
in the pan.
The proper length of time is not
being used.
The oven door has been opened
while cooking.
Baked items are too brown on the
bottom.
Pie crust edges are browning early. Use aluminum foil to cover the edge of the crust and/or reduce
A pop can be heard when the gas valve is opening or cycling
■
on and will make a single pop when it snaps open from the
solenoid. It sounds similar to a suction cup being pulled off
of a piece of glass.
The igniters will click several times until the flame is
■
detected. These are short clicking sounds like tapping a nail
onto a piece of glass.
A whooshing or poof sound is heard when the bake or broil
■
burner ignites.
On some models, a clicking sound can be heard when the
■
convection fan relay cycles on and off.
Clear the display. If a letter followed by a number reappears, call
for service.
Close the oven door all the way.
Make sure you have properly followed the Self-Cleaning cycle
instructions.
This will cause the oven to start the Self-Cleaning cycle at
a later time.
This will prevent the oven from starting any function until the
delayed start time is reached or has been canceled.
When one oven is self-cleaning, the other oven cannot be set to
self-clean.
Double-check the recipe in a reliable cookbook.
Select the temperature offset up to +35°F to increase or
decrease the temperature as desired.
If the proper steps are followed when setting the desired
function, the oven will preheat before cooking.
Make sure the bakeware used is appropriate for the food being
cooked.
Place racks so there is adequate space above each food item.
Allow 2" (5.0 cm) of space around bakeware and oven walls.
Check that batter is level in the pan.
Adjust cooking time.
Oven peeking releases oven heat and can result in longer
cooking times.
Move rack to higher position in the oven.
baking temperature.
Solution