Cleaning The Label Edge And Paper End Sensors - SATO M10e Operation Manual

Section 4. Cleaning and Maintenance
Cleaning the Platen and Rollers
1. Turn the printer off.
2. Open Top Cover.
3. Open the Print Head Assembly by
pulling the Head Latch toward the
front of the printer. The Print Head
Assembly is spring-loaded and will
automatically open as soon as the
Head Latch is disengaged. Rotate
the Print Head Assembly up and to
the rear to give access to the
Platen.
4. Lift up on both ends of the Label
Cover Plate at the points marked
with the purple arrows until it
releases.
5. Apply SATO Thermal Print Head
Cleaner to one of the cotton swabs.
6. The Platen is the rubber roller
directly below the Print Head. It
should be cleaned of any ribbon
or label residue.
7. The Label Feed Rollers are
located to the rear of the Print
Head Assembly. They should be
cleaned of any label residue or
foreign material.
8. Repeat if necessary. The platen
and rollers should be cleaned
whenever foreign matter such as
dust or adhesive is present.
9. Reposition the Label Cover Plate
and press down at the points
marked with the purple arrows
until it snaps in place.

CLEANING THE LABEL EDGE AND PAPER END SENSORS

There are two sensors that are used to control the positioning of the label. One is a
transmissive see-thru sensor that detects the edge of the label by looking through
the backing paper which is translucent and detecting the presence of the opaque
label. Another is a reflective sensor that detects the light reflected from the bottom of
the label liner. When a printed black Eye-Mark passes through the beam, the light is
Page 4-2
Lift Label Plate at arrows to give
access to the label roller
Platen Cleaning
TBA
Label Cover Plate
Label Rollers
Operation Manual
Platen
SATO M10e