SATO M-10e Quick Manual

High-speed, wide web format printer
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(HQ)
SATO International Pte Ltd
(Japan)
SATO Corporation
(Singapore)
SATO Asia Pacific Pte Ltd
(Malaysia)
SATO Auto-ID Malaysia Sdn Bhd
(Thailand)
SATO Auto-ID (Thailand) Co., Ltd
(China)
SATO Shanghai Co., Ltd
(USA)
SATO America, Inc.
(Belgium)
SATO Europe NV
(Germany)
SATO Deutchland GmbH
(Poland)
SATO Polska SP Z O.O.
(UK)
SATO UK Ltd
(Holland)
SATO Rotterdam Logistic Center
Factory :
(Malaysia)
SATO Malaysia Sdn Bhd
High-Speed, Wide Web
Format Printer
M-10e
Quick Guide

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Summary of Contents for SATO M-10e

  • Page 1 High-Speed, Wide Web Format Printer M-10e (HQ) SATO International Pte Ltd (Japan) SATO Corporation (Singapore) SATO Asia Pacific Pte Ltd (Malaysia) SATO Auto-ID Malaysia Sdn Bhd (Thailand) SATO Auto-ID (Thailand) Co., Ltd (China) SATO Shanghai Co., Ltd (USA) SATO America, Inc.
  • Page 2 All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO Asia Pacific Pte Ltd. The materials in this document are provided for general information and are subject to change without notice.
  • Page 3: M-10E Quick Guide Pg

    Label Cutter The M-10e is available in 2 versions. The M-10eDT is a Direct Thermal only version An attachment allowing labels to be cut at specified intervals. Controlled through and must use thermally sensitive paper to print. The M-10eTT is a Thermal Transfer programming model and has provisions for using a thermal transfer ribbon.
  • Page 4: Table Of Contents

    This Quick Guide was prepared to get you up and running quickly. It will enable you Voltage Autoswitching 100-240V (± 10%); 60Hz (±1%) to get your new SATO M-10e installed and printing with a minimum of effort. Power Consumption 40W Idle; 560W Operating...
  • Page 5: Installation

    Error Audible LCD Message Possible Causes Beep Condition Remove the M-10e from its packing container. The Top Cover is shipped unattached Error On Machine Error 1 Long Machine Error Defective Board in a separate compartment. Check to make sure you have the following accessory 1.
  • Page 6: Components

    5) Verify that it does not have any errors next to it. If it shows an error, remove the device and then reinstall it. 6) Reboot the PC and the Printer. 7) Consult the Windows Troubleshooting guide or contact your nearest SATO Technical Support for more assistance. Using the LAN Ethernet Interface...
  • Page 7 Section 6: Interface Specification of the Operator Manual. Is the RS232 Interface Module installed in the printer? The M-10e printers require the new Hi Speed Serial Interface (PN WCL40451) to take advantage of the faster data transmission speeds. The older Serial Interface Modules will work, but at a reduced capability.
  • Page 8: Media Loading

    M-10e Quick Guide Pg 5 Pg 10 Media Loading Troubleshooting Ribbon Loading (not applicable for the M-10e DT) Initial Checklist 1. Open the Top Cover to expose the ribbon Is the printer powered up and ON-LINE? mechanism… Is the ERROR light on the front panel off? If this light is on, it may mean the 2.
  • Page 9: Label Stock Loading

    Head Check Selection (DSW2-3) – When selected, the printer will check for head elements that are electrically malfunctioning. The M-10e has an automatic media loading feature, making it extremely easy to load. Hex Dump Selection (DSW2-4) – Selects Hex Dump mode.
  • Page 10: Operation Panel

    M-10e Quick Guide M-10e Quick Guide Pg 7 Pg 8 Operation Panel Printer DIP Switch Configuration There are two DIP switches (DSW2 & DSW3) located on the left side of the printer under a flip-up cover. Raise the Top Cover for access to these switches. In addition, a third DIP switch is located on the RS232C Serial Adapter card and is used to set the RS232C transmit/receive parameters.

Table of Contents