Nortel NN43001-504 Installation Manual page 134

134 Troubleshooting
Message
No Net Found
xxxxxxxxxxxx yy
No PBX Response
No Proposal
No Reg Domain
No SVP IP
Copyright © 2004-2007, Nortel Networks
.
Description
• Out of Range
• incorrect WEP settings
• Incorrect Security
settings
x...x = AP MAC address
yy = AP signal strength
Handset cannot find a suitable
AP; displays the MAC address
and signal strength of the best
nonsuitable AP found.
The wireless handset tried to
send a message to the Call
Server and failed to get a
response.
The handset and the VPN
server cannot agree on a set of
configuration parameters.
Regulatory Domain not set
The wireless handset is
configured for static IP (as
opposed to use DHCP) and
no valid WLAN IP Telephony
Manager 2245 address is
entered.
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 01.02 Standard
Release 5.0 15 June 2007
Action
Try getting closer to an AP.
Check to see if other handsets
are working within the same
range of an AP. If so, check the
SSID of the handset.
Verify that all the WEP settings
in the handset match those in
the APs.
Verify that all the Security
setting in the AP.
Check the AP and handset
network settings, such as
ESSID, (for the WLAN
Handsets 2210/ 2211/2212),
SSID (for WLAN Handsets
6120/6140), Security, Reg.
domain and Tx power.
Ensure that the APs
are configured per the
Configuration Note.
Try Site Survey mode to
determine a more specific
cause.
Verify the Call Server is
operational and connected to
the network.
Check that the Diffie-Hellman
group, phase 1 and phase 2
hashes, and the encryption
algorithms configured on the
handset are acceptable to the
VPN server.
Configure the Regulatory
Domain of the handset.
Enter a valid WLAN IP
Telephony Manager 2245 IP
address in the wireless handset
configuration setting or change
to use DHCP.