Nortel NN43001-504 Installation Manual page 126

126 Troubleshooting
Message
Auth Failed
xxxxxxxxxxxx
Auth Timeout
xxxxxxxxxxxx
Bad Code Type xx
Expected Code Type yy
Bad Config
Bad ESSID
(For WLAN Handsets
2210/2211/2212 only.)
Bad SSID
(For WLAN Handsets
6120/6140 only.)
Bad Local ID
Bad Local ID Type
Bad Network IP
Copyright © 2004-2007, Nortel Networks
.
Description
x...x = AP MAC address
Handset authentication is
refused by the AP; displays the
MAC of the failing AP.
x...x = AP MAC address
Handset did not receive an
authentication response from
the AP; displays the MAC of
the failing AP.
xx, yy = software license types
Handset software does not
match the current handset
license selection.
Some needed configuration
parameter has not been set.
The wireless handset is
configured for static ESSID
(as opposed to Learn once or
Learn always) and no ESSID is
entered.
The wireless handset is
configured for static SSID (as
opposed to Learn once or
Learn always) and no SSID is
entered.
The value of the Phase 1
Local ID type entered in the
handset through the menus
or the Configuration Cradle is
improperly configured.
The Phase 1 Local ID type
entered in the handset through
the menus or the Configuration
Cradle is missing or invalid.
The value of the Remote
Network IP address entered in
the handset through the menus
or the Configuration Cradle is
missing or invalid.
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 01.02 Standard
Release 5.0 15 June 2007
Action
Check the handset and AP
security settings.
Ensure that the AP
is configured per the
Configuration Note.
Try another AP.
Check the handset and AP
security settings.
Ensure that the AP
is configured per the
Configuration Note.
Try another AP.
Download new software from
the Nortel site.
See "Updating software" (page
114).
Check all required wireless
handset configuration
parameters for valid settings.
Enter an ESSID in the
configuration settings or
change to one of the Learn
modes.
Enter an SSID in the
configuration settings or
change to one of the Learn
modes.
Enter a valid ID value.
Enter a valid ID type. KEY ID is
the only valid choice.
Enter a valid remote network IP
address.