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TG5421C_5422C_5423C(e).book Page 50 Friday, June 10, 2005 12:13 PM
Useful Information
Making/answering calls, Intercom
Problem
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
The handset does not
ring.
I cannot make a call.
I cannot redial by
pressing {REDIAL}.
I cannot have a
conversation using the
headset.
I cannot make long
distance calls.
I cannot page the
handset.
Phonebook
Problem
I cannot store an item in
the phonebook.
While storing an item in
the phonebook, the
handset starts to ring.
50
Cause & solution
L Move the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn on the clarity booster feature (page 19).
L If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
L The ringer volume is turned off. Adjust it (page 37).
L The dialing mode may be set incorrectly. Set the dial
mode (page 39) to match the type of telephone service
you have (tone or pulse).
L If another handset is in use, you may not be able to
make a call. Try again later.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
L If you press {REDIAL} after you have started dialing,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
L Make sure that an optional headset is connected
properly (page 47).
L If "SP-phone" is displayed on the handset, press {C}
to switch to the headset.
L Make sure that you have long distance service.
L The called handset is too far from the base unit.
L The called handset is in use. Try again later.
Cause & solution
L You cannot store an item in the phonebook while the
handset is in talk, speakerphone, or intercom mode.
L Do not pause for over 1 minute while storing.
L A call is being received. Answer the call and start again
from the beginning after hanging up.
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