Panasonic KX-TG5421C Operating Instructions Manual
Panasonic KX-TG5421C Operating Instructions Manual

Panasonic KX-TG5421C Operating Instructions Manual

5.8 ghz digital cordless phone
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TG5421C_5422C_5423C(e).book Page 1 Friday, June 10, 2005 12:13 PM
Model shown is KX-TG5421C.
This unit is compatible with Call Display. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca

Operating Instructions

5.8 GHz Digital Cordless Phone
KX-TG5421C
Model No.
5.8 GHz Digital Cordless Phone
with Dual Handsets
KX-TG5422C
Model No.
5.8 GHz Digital Cordless Phone
with Three Handsets
KX-TG5423C
Model No.

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Summary of Contents for Panasonic KX-TG5421C

  • Page 1: Operating Instructions

    5.8 GHz Digital Cordless Phone with Dual Handsets KX-TG5422C Model No. 5.8 GHz Digital Cordless Phone Model shown is KX-TG5421C. with Three Handsets KX-TG5423C Model No. This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service offered by your service provider.
  • Page 2: Table Of Contents

    Display language ....15 For KX-TG5421C users ..30 For KX-TG5422C users ..30 Making/Answering Calls For KX-TG5423C users .
  • Page 3 TG5421C_5422C_5423C(e).book Page 3 Friday, June 10, 2005 12:13 PM Table of Contents Flash time ....39 Line mode ....40 Other options .
  • Page 4: Your Phone

    TG5421C_5422C_5423C(e).book Page 4 Friday, June 10, 2005 12:13 PM Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
  • Page 5: Accessory Information

    TG5421C_5422C_5423C(e).book Page 5 Friday, June 10, 2005 12:13 PM Introduction Accessory information Included accessories Quantity No. Accessory items KX-TG5421C KX-TG5422C KX-TG5423C AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery Handset cover Belt clip Charger – AC adaptor for charger –...
  • Page 6: Important Safety Instructions

    TG5421C_5422C_5423C(e).book Page 6 Friday, June 10, 2005 12:13 PM Introduction Incorrect reassembly can cause Important safety electric shock when the unit is subsequently used. instructions 12. Unplug this unit from power outlets and refer servicing to an authorized service When using this unit, basic safety center when the following conditions precautions should always be followed to occur:...
  • Page 7 TG5421C_5422C_5423C(e).book Page 7 Friday, June 10, 2005 12:13 PM Introduction L Do not touch the plug with wet hands. the unit in health care facilities if any regulations posted in the area instruct L The AC adaptor is used as the main you not to do so.
  • Page 8: For Best Performance

    TG5421C_5422C_5423C(e).book Page 8 Friday, June 10, 2005 12:13 PM Introduction L The maximum calling distance may be For best performance shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal Base unit location/noise objects such as wire fences, etc.
  • Page 9: Preparation

    AC adaptor Note: L Base unit: Use only the included Panasonic AC adaptor PQLV1. L Charger: Use only the included Panasonic AC adaptor KX-TCA1. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
  • Page 10: Battery Installation

    TG5421C_5422C_5423C(e).book Page 10 Friday, June 10, 2005 12:13 PM Preparation If you subscribe to an xDSL service Battery installation L Please attach a noise filter (contact your xDSL provider) to the telephone line Insert the battery (1), and press it between the base unit and the telephone down until it snaps into the line jack in the event of the following:...
  • Page 11: Battery Charge

    TG5421C_5422C_5423C(e).book Page 11 Friday, June 10, 2005 12:13 PM Preparation Battery strength Battery charge You can confirm the battery strength on the handset display. Place the handset on the base unit or charger for 6 hours before initial use. Battery icon Battery strength L The unit will beep once, the CHARGE Fully charged...
  • Page 12: Battery Replacement

    TG5421C_5422C_5423C(e).book Page 12 Friday, June 10, 2005 12:13 PM Preparation Battery performance Battery replacement After your Panasonic battery is fully charged, you can expect the following If battery performance diminishes, make performance: sure you have cleaned the charge Operation Operating time contacts and fully charged the battery.
  • Page 13: Controls And Displays

    TG5421C_5422C_5423C(e).book Page 13 Friday, June 10, 2005 12:13 PM Preparation Controls and displays Controls Base unit KX-TG5423C KX-TG5422C KX-TG5421C A {HANDSET LOCATOR1} B {HANDSET LOCATOR2} C {HANDSET LOCATOR3} D {HANDSET LOCATOR} E Antenna F IN USE indicator G Charge contacts...
  • Page 14 Q {HOLD} R {HOLD} {INTERCOM} Charger (KX-TG5422C and KX- TG5423C only) A Charge contacts B CHARGE indicator KX-TG5421C KX-TG5422C and Using the navigator key KX-TG5423C The handset navigator key can be used to HOLD HOLD navigate through menus and to select...
  • Page 15: Display

    TG5421C_5422C_5423C(e).book Page 15 Friday, June 10, 2005 12:13 PM Preparation Display Display language Handset display items You can select either “English” (default) or “Français” as the display language. Displayed Meaning item Press {MENU}. Voice enhancer is on. Scroll to “Initial setting” by Battery strength pressing {V} or {^}, then press {>}.
  • Page 16: Making/Answering Calls

    TG5421C_5422C_5423C(e).book Page 16 Friday, June 10, 2005 12:13 PM Making/Answering Calls When finished talking, press {OFF} or Making calls place the handset on the base unit or charger. Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing Soft keys you, press {V} to decrease the speaker volume.
  • Page 17: Answering Calls

    TG5421C_5422C_5423C(e).book Page 17 Friday, June 10, 2005 12:13 PM Making/Answering Calls To make a call using the redial list Answering calls The last 5 phone numbers dialed are stored in the redial list. When a call is being received, the ringer indicator flashes rapidly.
  • Page 18: Useful Features During A Call

    This feature allows you to put an outside Example: call on hold. Talk 00-00-30 <Mute> KX-TG5421C: L “<Mute>” will flash on the display. Press {HOLD} during an outside call. L To return to the conversation, press L “Hold” will be displayed. {MUTE}, {C}, or {s}.
  • Page 19: Clarity Booster

    TG5421C_5422C_5423C(e).book Page 19 Friday, June 10, 2005 12:13 PM Making/Answering Calls Clarity booster PAUSE button (for PBX/long distance service users) This feature can improve sound clarity when the handset is used in an area where A pause is sometimes required when there may be interference.
  • Page 20: Temporary Tone Dialing (For Rotary/Pulse Service Users)

    TG5421C_5422C_5423C(e).book Page 20 Friday, June 10, 2005 12:13 PM Making/Answering Calls L Please contact your telephone company Temporary tone dialing (for for details and availability of this service rotary/pulse service users) in your area. You can temporarily switch the dialing For Call Waiting Deluxe service mode to tone when you need to access touch tone services (for example,...
  • Page 21 TG5421C_5422C_5423C(e).book Page 21 Friday, June 10, 2005 12:13 PM Making/Answering Calls Displayed Displayed Function Function option option Answers the waiting Drop caller1 Disconnects (drops) Answer call, while keeping the 1st call during a the 1st call on hold. conference call. Holds the waiting call.
  • Page 22: Phonebook

    TG5421C_5422C_5423C(e).book Page 22 Friday, June 10, 2005 12:13 PM Phonebook Press {Save}. Using the phonebook L To add other items, repeat from step The handset phonebook allows you to Press {OFF}. make calls without having to dial manually. You can add 50 names and phone Note: numbers to the handset phonebook and L Call Display subscribers can use ringer...
  • Page 23: Calling Someone In The Phonebook

    TG5421C_5422C_5423C(e).book Page 23 Friday, June 10, 2005 12:13 PM Phonebook Calling someone in the Editing items in the phonebook phonebook Press {Phonebook}, then press Phonebook items can be searched for {Search}. alphabetically by scrolling through the phonebook items. Press {V} or {^} repeatedly to display the desired item.
  • Page 24: Chain Dial Feature

    TG5421C_5422C_5423C(e).book Page 24 Friday, June 10, 2005 12:13 PM Phonebook Chain dial feature Copying phonebook This feature allows you to dial phone items (KX-TG5422C and numbers from the phonebook while you are on a call. KX-TG5423C only) Example: Using a long distance calling card You can copy one or all of the phonebook 1 Dial from the phonebook:...
  • Page 25: For Kx-Tg5423C Users

    TG5421C_5422C_5423C(e).book Page 25 Friday, June 10, 2005 12:13 PM Phonebook L To copy another item, repeat from Copying all items step 5. Press {MENU}. Press {OFF}. Scroll to “Copy phonebook” by Copying all items pressing {V} or {^}, then press {>}. Press {MENU}.
  • Page 26: Call Display Service

    TG5421C_5422C_5423C(e).book Page 26 Friday, June 10, 2005 12:13 PM Call Display Service Ringer ID and light-up ID Using Call Display This feature can help you identify who is service calling by using different ringers and ringer indicator colors for different callers stored This unit is Call Display compatible.
  • Page 27: Caller List

    TG5421C_5422C_5423C(e).book Page 27 Friday, June 10, 2005 12:13 PM Call Display Service Press {V} or {^} repeatedly to display Caller list the desired item. Press {Option}. Caller information for the last 50 different callers will be logged in the caller list. You Press {2} to select “Light-up ID”.
  • Page 28: Editing A Caller's Phone Number Before Calling Back

    TG5421C_5422C_5423C(e).book Page 28 Friday, June 10, 2005 12:13 PM Call Display Service Press {C} or {s}. Editing a caller’s phone number Note: before calling back L You can also press {Rcvd calls} to You can edit a phone number in the caller enter the caller list.
  • Page 29: Erasing Caller Information

    TG5421C_5422C_5423C(e).book Page 29 Friday, June 10, 2005 12:13 PM Call Display Service L If there is no name information for the caller, “Enter name” will be displayed. 1 Enter the name if necessary (see page 22, step 3). 2 Press {Next}, then press {Save}. L To continue storing other items, repeat from step 2.
  • Page 30: Intercom Features

    L The handset will beep for 1 minute. You can locate a misplaced handset by Base unit: paging it from the base unit. To stop paging, press {HANDSET LOCATOR1}, {HANDSET For KX-TG5421C users LOCATOR2}, or {HANDSET LOCATOR3}. Base unit: Press {HANDSET LOCATOR} to page Handset: the handset.
  • Page 31: Intercom

    TG5421C_5422C_5423C(e).book Page 31 Friday, June 10, 2005 12:13 PM Intercom Features Example: When handset 1 calls handset 2. Intercom (KX-TG5422C Handset 1: and KX-TG5423C only) Press {INTERCOM}, then press the other handset number {2}. Intercom calls can be made between 2 L You can also select the handset by handsets.
  • Page 32: Transferring A Call (Kx-Tg5422C And Kx- Tg5423C Only)

    TG5421C_5422C_5423C(e).book Page 32 Friday, June 10, 2005 12:13 PM Intercom Features call will ring at your handset again. If you Transferring a call (KX- still do not answer the call within 4 minutes, the call will be disconnected. TG5422C and KX- TG5423C only) Outside calls can be transferred between 2 handsets.
  • Page 33: Conference Calls

    TG5421C_5422C_5423C(e).book Page 33 Friday, June 10, 2005 12:13 PM Intercom Features Conference calls (KX- TG5422C and KX- TG5423C only) A conference call allows 2 handsets to speak together with an outside party. During an outside call, press {INTERCOM}. L The call will be put on hold. KX-TG5422C users: To page the other handset, press {handset[1]} or {handset[2]}.
  • Page 34: Voice Mail Service

    TG5421C_5422C_5423C(e).book Page 34 Friday, June 10, 2005 12:13 PM Voice Mail Service Note: Using Voice Mail service L When storing your Voice Mail access number and your mailbox password, Voice Mail is an automatic answering press {PAUSE} to add pauses (page service offered by your telephone 19) between the access number and the company.
  • Page 35: Listening To Voice Mail Messages

    TG5421C_5422C_5423C(e).book Page 35 Friday, June 10, 2005 12:13 PM Voice Mail Service Scroll to “Voice Mail” by pressing {V} you want to use another phone to listen or {^}, then press {>}. to Voice Mail messages, you have to dial your access number manually.
  • Page 36: Programmable Settings

    TG5421C_5422C_5423C(e).book Page 36 Friday, June 10, 2005 12:13 PM Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.
  • Page 37: Ringer Settings

    TG5421C_5422C_5423C(e).book Page 37 Friday, June 10, 2005 12:13 PM Programmable Settings Handset ringer tone Ringer settings You can change the ringer tone heard when an outside call is received. There are Handset ringer volume 3 tones and 4 melodies. The default setting is “Tone 1”.
  • Page 38: Handset Interrupt Tone (Kx-Tg5422C And Kx-Tg5423C Only)

    TG5421C_5422C_5423C(e).book Page 38 Friday, June 10, 2005 12:13 PM Programmable Settings Handset interrupt tone (KX- Call options TG5422C and KX-TG5423C only) This tone lets you know when you receive Auto talk a call while you are on an intercom call When this feature is turned on, you can (page 31).
  • Page 39: Display Options

    TG5421C_5422C_5423C(e).book Page 39 Friday, June 10, 2005 12:13 PM Programmable Settings Display options Telephone settings Handset LCD contrast Dialing mode You can adjust the handset display If you cannot make calls, change this contrast. There are 6 levels. The default setting depending on your telephone line setting is level 3.
  • Page 40: Line Mode

    TG5421C_5422C_5423C(e).book Page 40 Friday, June 10, 2005 12:13 PM Programmable Settings Note: Other options L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your Handset key tone PBX supplier for the correct setting. You can select whether or not key tones are heard when keys are pressed.
  • Page 41: Customer Support

    TG5421C_5422C_5423C(e).book Page 41 Friday, June 10, 2005 12:13 PM Programmable Settings Scroll to “Registration” by pressing {V} or {^}, then press {>}. KX-TG5421C base unit: Press and hold {HANDSET LOCATOR} until the CHARGE indicator flashes. KX-TG5422C base unit: Press and hold the handset locator...
  • Page 42: Programming Via Direct Commands

    TG5421C_5422C_5423C(e).book Page 42 Friday, June 10, 2005 12:13 PM Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus.
  • Page 43 TG5421C_5422C_5423C(e).book Page 43 Friday, June 10, 2005 12:13 PM Programmable Settings Feature Feature code Setting code Page Set flash time {1}: 700 ms {2}: 600 ms page 39 {0} {5} {2} {3}: 400 ms {4}: 300 ms {5}: 250 ms {6}: 110 ms {7}: 100 ms {8}: 90 ms Set line mode {1}: A {2}: B...
  • Page 44: Useful Information

    TG5421C_5422C_5423C(e).book Page 44 Friday, June 10, 2005 12:13 PM Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. Connect the AC adaptor. Fasten the AC adaptor cord. Hook To power outlet Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2).
  • Page 45 TG5421C_5422C_5423C(e).book Page 45 Friday, June 10, 2005 12:13 PM Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas.
  • Page 46: Charger (Kx-Tg5422C And Kx-Tg5423C Only)

    TG5421C_5422C_5423C(e).book Page 46 Friday, June 10, 2005 12:13 PM Useful Information Charger (KX-TG5422C and KX-TG5423C only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1).
  • Page 47: Belt Clip

    Connecting an optional headset to the pocket using the included belt clip. handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for To attach the belt clip compatible headsets. To connect an optional headset to the...
  • Page 48: Error Messages

    TG5421C_5422C_5423C(e).book Page 48 Friday, June 10, 2005 12:13 PM Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset is in use. Busy L The handset you tried to copy phonebook items to is in use.
  • Page 49: Troubleshooting

    TG5421C_5422C_5423C(e).book Page 49 Friday, June 10, 2005 12:13 PM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11).
  • Page 50: Making/Answering Calls, Intercom

    TG5421C_5422C_5423C(e).book Page 50 Friday, June 10, 2005 12:13 PM Useful Information Making/answering calls, Intercom Problem Cause & solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit.
  • Page 51: Call Display

    TG5421C_5422C_5423C(e).book Page 51 Friday, June 10, 2005 12:13 PM Useful Information Problem Cause & solution Copying stopped with an L The destination handset may have lost communication item displayed. with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset.
  • Page 52: Battery Recharge

    TG5421C_5422C_5423C(e).book Page 52 Friday, June 10, 2005 12:13 PM Useful Information Battery recharge Problem Cause & solution “Recharge battery” is L Fully charge the battery (page 11). displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and L The battery has been discharged. Fully charge the 8 are displayed and battery (page 11).
  • Page 53: Important Information

    TG5421C_5422C_5423C(e).book Page 53 Friday, June 10, 2005 12:13 PM Useful Information Important information NOTICE: Caution: This equipment meets the applicable Users should not attempt to make such Industry Canada Terminal Equipment connections themselves, but should Technical Specifications. This is contact the appropriate electric confirmed by the registration number.
  • Page 54: Technical Information

    " x 6 " x 5 ") Standby: Approx. 0.8 W Mass (Weight): Maximum: Approx. 3.0 W KX-TG5421C: Power supply: Approx. 260 g (0.57 lb.) AC adaptor (120 V AC, 60 Hz) KX-TG5422C and KX-TG5423C: Note: Approx. 270 g (0.60 lb.)
  • Page 55: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
  • Page 56: Index

    TG5421C_5422C_5423C(e).book Page 56 Friday, June 10, 2005 12:13 PM Index Installation Index AC adaptor: 9 Base unit: 9 Charger: 9 A Accessories: 5 Telephone line cord: 9 Answering calls: 17 Intercom: 31 Auto talk: 17, 38 Interrupt tone: 38 B Backlit display: 15 K Key tone: 40 Backlit handset keypad: 15 Base unit location: 8...
  • Page 57 TG5421C_5422C_5423C(e).book Page 57 Friday, June 10, 2005 12:13 PM Index Troubleshooting Battery recharge: 52 Call Display: 51 General use: 49 Making/answering calls, Intercom: Phonebook: 50 Power failure: 52 Programmable settings: 49 V VE (voice enhancer): 18 Visual Call Waiting: 20 VM (Voice Mail): 34 Voice enhancer: 18, 38 Voice Mail access number: 34...
  • Page 58 TG5421C_5422C_5423C(e).book Page 58 Friday, June 10, 2005 12:13 PM...
  • Page 59 TG5421C_5422C_5423C(e).book Page 59 Friday, June 10, 2005 12:13 PM...
  • Page 60 TG5421C_5422C_5423C(e).book Page 60 Friday, June 10, 2005 12:13 PM Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

This manual is also suitable for:

Kx-tg5422cKx-tg5423c

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