Service Contact Info - dbx 260 User Manual

In addition to the amazing menu of processors available, the 260 also affords you the luxury of utilizing dbx Zone-
Controller series wall-mounted control panels that will allow you to remotely control various parameters of the 260.
The ZC-1 offers remote programmable Volume control to any installation using the DriveRack 260. The ZC-2 provides
programmable Volume and Mute control. Both the ZC-1 and ZC-2 can be programmed for up to six outputs of the
DriveRack 260. The ZC-3 allows Program Selection on the 260. The ZC-4 also offers Program Selection via Contact
Closure inputs for Room Combining applications. Up to six Zone Controllers can be used with a single DriveRack 260,
and can either be wired in series or parallel. The ZC-BOB was created to accommodate "home-run" or parallel wiring
to the unit. With a maximum length of 1,000 ft. for each home run (maximum length for series cabling varies), the Zone
Controllers offer a simple way to create a simple yet elegant solution to many installation applications.
ZC-BOB

0.2 Service Contact Info

If you require technical support, contact dbx Technical Support. Be prepared to accurately describe the problem. Know
the serial number of your device – this is printed on a sticker attached to the chassis.
Before you return a product to the factory for service, we recommend you refer to this manual. Make sure you have
correctly followed installation steps and operating procedures. For further technical assistance or service, please contact
our Technical Support Department at (801) 566-8800 or visit dbxpro.com. If you need to return a product to the factory
for service, you MUST first contact our Technical Support Department to obtain a Return Authorization Number.
NO RETURNED PRODUCTS WILL BE ACCEPTED AT THE FACTORY WITHOUT A RETURN AUTHORIZATION NUMBER.
Please refer to the Warranty information, which extends to the first end-user. After expiration of the warranty, a
reasonable charge will be made for parts, labor, and packing if you choose to use the factory service facility. In all cases,
you are responsible for transportation charges to the factory. If the product is still under warranty, dbx will pay the
return shipping.
Use the original packing material if it is available. Mark the package with the name of the shipper and with these words
in red: DELICATE INSTRUMENT, FRAGILE! Insure the package properly. Ship prepaid, not collect. Do not ship parcel
post.
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DriveRack® 260 User Manual
Introduction
ZC-1 ZC-2
DriveRack
ZC-3 ZC-4
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