Faq (Problems Specific To The Selphy Ds700 And Corrective Actions); Specifications - Canon Selphy DS700 Service Manual

5. FAQ (Problems Specific to the SELPHY DS700 and Corrective Actions)

No. * Function Phenomenon
Non-ejection of
ink
Safety
during
1 C
transportation
Soiling on the
back side of
paper (lines or
streaks parallel
to the paper feed
direction)
Print
2 A
results
Paper is not fed
properly.
Paper
feeding
3 -

(specifications)

Would like to
change color
hue in Direct
Print
Printing (as
results
4 -
color hue is red-
(specifications)
tinged).
Skewed paper
feeding with
Credit Card-
sized paper
Paper
5 B
feeding
With GP-401
4x6 paper, the
leading edge of
Print
6 B
paper contacts
results
the print head.
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Condition
- Transportation of If the printer is
the printer with the transported without
print head and ink the accessory and
tank installed side packing, the
print head face can
- Phenomenon
contact the purge
confirmed in the
base, scratching the
transportation test
nozzles.
After continuous In borderless
borderless printing printing, printing is
of small sized paper performed to the
(such as Credit size slightly larger
Card), when a larger than the paper size,
sized paper (such as and ink off the
paper is absorbed
4x6) is printed
by the platen's ink
absorber. Absorbed
ink may attach to
the platen rib(s)
after several dozen
sheets are printed,
causing soiling at
the leading edge of
paper or on the back
side of paper.
Due to dirty paper
feed roller.
In Direct Printing Color hue is
different from the
desired colors.
- In the high As the paper may be
temperature and caught by the ASF
high humidity base corner, and
environment
creased and rotated.
- In the low
temperature and
low humidity
environment
- With the maximum
20 sheets loaded
In the high Due to paper
temperature and swelling in the high
high humidity temperature and
environment high humidity
environment.
2 - 23
Cause Corrective Action
Properly package the printer.
For details, see Part1, 4.
PRINTER
TRANSPORTATION.
1. Perform Bottom plate
cleaning (press and hold
the Resume/Cancel button
until the power lamp
blinks 5 times, then
release the button) up to 3
times. For details, please
refer to the user's guide.
2. If soiling on the paper still
remains after 3 times of
Bottom plate cleaning,
wipe the platen rib(s) and
their surroundings with a
cotton swab. For details,
please refer to the user's
guide.
Perform Paper feed roller
cleaning (press and hold the
Resume/Cancel button until
the power lamp blinks 3
times, then release the
button). For details, please
refer to the user's guide.
Via the TV, select Tool Box,
and Color adjust, and adjust
colors.
Reduce the number of sheets
loaded (from 20 to 10, for
example).
- Increase the head-to-paper
distance by setting the
paper thickness lever to the
left.
- Perform print head
alignment.
Possible call
or complaint
Ink is not
ejected in the
printer
returned from
repair.
- Paper gets
smeared.
- The back
side of paper
gets
smeared.
Paper is not
ejected.
- Color hue is
improper.
- Color hue
differs from
that
displayed on
the TV.
Paper feeds at
an angle.
Printing is
scratched.