Faq (Problems Specific To The Ip100 And Corrective Actions) - Canon iP100 Technical Reference

4. FAQ (Problems Specific to the iP100 and Corrective Actions)

No. * Phenomenon
Carriage position error
1 A
Print head alignment
error
2 A
Uneven printing (banding
due to uneven line
3 A feeding)
Uneven printing at the
trailing edge of paper
4 A (banding perpendicular to
the paper feed direction)
Ink tank not installed
5 B
Paper feeding problem
due to overload of
6 B
PR-101 (A4).
Condition
The print head lock lever The print head lock lever is not
is not completely lowered, completely lowered, or the ink
or the ink tank is not tank is not securely seated in
securely seated in place. place.
Use of non-specified type Since the gloss level or the
or size of paper. size of paper is not supported,
data cannot be read.
The print head is not installed
properly.
Since the bottom edge of
paper is not held by the pinch
roller, placement of ink droplet
can shift, causing uneven
printing.
The ink tank is not The ink tank is not recognized
completely seated in because it is not completely
place. seated in place.
Multiple sheets of PR-101 Due to paper curl, paper
(A4) are loaded in high cannot be picked up when
temperature and low multiple sheets are loaded.
humidity environment.
Cause Corrective action
1) Press both lock buttons on the
lock lever.
2) Install the ink tank correctly.
- Use the specified type and size of
paper for print head alignment.
< Paper type >
-Auto: Matte Photo Paper
-Manual: Plain paper
< Paper size >
-A4
Re-install the print head (click the
left print head lock lever into place
first, then the right.)
- Perform printing using the print
mode "High".
- Perform print head alignment
Re-install the ink tank.
Reduce the number of paper
loaded. (Load paper sheet by
sheet.)
(13/22)
Possible call or complaint
- Error
- The LEDs light in orange
and green.
- Strange noise
- Error in print head
alignment
- Color is uneven
- Streaks or uneven printing
at the bottom of paper
- Printing quality is not good.
(Printing is smeared.)
- Error
- The LEDs light in orange
and green.
- Strange noise.
- "No paper" error
- Paper cannot be fed.