Lan Or Adsl Port Led Is Not On; Window Appears Asking You To Reload Firmware - NETGEAR DGN3500 User Manual

N300 Wireless Gigabit ADSL2+ Mode m Router DGN3500 User Manual
If the power LED is still red 1 minute after power up:
•
Turn the power off and on to see if the router recovers.
•
Clear the router's configuration to factory defaults. This sets the router's IP address to
192.168.0.1. This procedure is explained in
Buttons to Reset the Router
If the error persists, you might have a hardware problem and should contact Technical
Support.

LAN or ADSL Port LED Is Not On

If either the LAN LEDs or ADSL Link LED does not light when the Ethernet connection is
made, check the following:
•
Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
•
Make sure that power is turned on to the connected hub or workstation.
•
Be sure you are using the correct cable: when connecting the ADSL port, use the cable
that was supplied with the wireless modem router. If the ADSL link LED is still off, this
may mean that there is no ADSL service or the cable connected to the ADSL port is bad.

Window Appears Asking You to Reload Firmware

If a window appears with a message asking you to reload the firmware, this indicates that a
problem has been detected with the current firmware. Please follow the on-screen
instructions to access new firmware and reload the firmware into your router.
Using the Wireless On/Off and WPS
on page 111.
Chapter 7: T roubleshooting | 103