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Transferring Calls to the Network
A DBS Network provides two call transfer methods:
blind transfer and screened transfer.
Blind Transfer
Blind transfer allows the transfer of a call directly to an
extension on another DBS, without waiting for the
called extension to answer.
1.
Press the HOLD key to place the outside call on
hold.
2.
Dial the extension number to which the call is to
be transferred.
3.
Replace the handset.
Note:If Onhook Transfer is disabled, blind transfer
is performed by pressing HOLD, dialing the
extension number, pressing PROG, and then going
onhook.
Screened Transfer
Using the Screened Transfer feature, you can contact a
third party and announce the call before the transfer.
To use Screened Transfer when your system is
set for Onhook Transfer:
1.
Press the HOLD key to place the call on hold.
2.
Dial the extension number to which the call is to
be transferred.
3.
When your call is answered, inform the third party
of the transfer.
4.
Hang up the handset.
To use Screened Transfer when Onhook
Transfer is disabled:
1.
Press the HOLD key to place the outside call on
hold.
2.
Dial the extension number to which the call is to
be transferred.
3.
When your call is answered, inform the third party
of the transfer.
4.
Press the PROG key.
5.
Hang up to complete the transfer.
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Conferencing Calls
You can add a party to an existing conversation even
when the extension is on another DBS.
Any one conference call can contain up to four parties
(including up to two trunks (outside/network).
To establish a Conference Call:
1.
Press HOLD or the line key of your current call to
place it on hold.
2.
Press any unlit line key or dial the number of the
extension you wish to add to the call.
3.
If you pressed an unlit line key in step 2, dial the
number of the party you wish to add to the call.
The number appears on the display.
4.
Press the CONF key when your call is answered.
5.
Repeat steps 1-4 to add a fourth party to a three-
party Conference Call.
To add an extension to an outside call:
1.
Press the HOLD key during the outside call.
2.
Dial the additional party.
3.
After the extension answers, press CONF.
The three parties can now speak to one another.
4.
Repeat steps 1-3 to add another extension to a
three-party Conference Call.
To establish an Unsupervised Conference Call:
1.
Press HOLD or the line key of your current call to
place it on hold.
2.
Press an unlit line key.
3.
Dial the number of the party you wish to add to the
call.
4.
Press the CONF key when your call is answered.
5.
To drop out of the conference and establish the
Unsupervised Conference Call, press HOLD.
6.
To return to the call, press one of the conference
line keys.
Accessing Outside Lines on
Another Node
To make an external call via a selected Network
DBS:
1.
Pick up the handset.
2.
Dial the Network DBS access code (1-4).
3.
Dial 9 (for outside line access) followed by the
telephone number.
4.
Complete the call and replace the handset.
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