Voice Services
You can use traditional phone service with Response Point for inbound and outbound calls, using hard-wired analog lines
to connect your business to the worldwide phone system. You can also use VoIP internet phone services with Response
Point.
Adding Gateways (Analog Phone Services)
To set up a hard-wired phone service, you need an AastraLink RP 540 Gateway which translates the analog signal coming
from the landline phone line to the AastraLink RP Solution. Likewise, it takes the outgoing digital signals from the phone
system and translates them to analog signals that can be sent over landlines.
Note: Once a landline is connected through the AastraLink RP Solution, you must dial the prefix 8 or 9 (whichever you select)
to call external numbers through the gateway.
Add phone service using a Gateway as follows.
1 Click the Phone System button.
2 In the Tasks pane, under Voice Services, click Add Voice Service. The Add Voice Service window opens.
3 Click the Analog Service option, and click OK. The Configure Analog Phone Service Wizard opens.
24 AastraLink RP System Administrator Guide