Related Manuals for Multitech MultiMobile MT5634ZLX/FE
Summary of Contents for Multitech MultiMobile MT5634ZLX/FE
- Page 1 MultiMobile Modem Family PC Card Modem MT5634ZLX MT5634ZLXI MT5634ZLX/FE User Guide...
- Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
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Page 3: Table Of Contents
CHAPTER 1 – INTRODUCTION ... 5 ... 5 EATURES ... 6 YSTEM EQUIREMENTS ... 6 AFETY ARNINGS ... 7 UPPLY CHAPTER 2 – INSTALLATION ... 8 MT5634ZLX C NSTALLING THE MT5634ZLXI C NSTALLING THE MT5634ZLX/FE C NSTALLING THE ... 10 NSTALLING THE ODEM RIVER... - Page 4 Step 6: Document and Clear Your Stored Parameters ... 38 Step 7: Upgrade the Modem’s Firmware ... 38 APPENDIX D – TECHNICAL SPECIFICATIONS ... 39 APPENDIX E – MULTI-TECH SYSTEMS, INC. WARRANTY & REPAIRS POLICIES ... 40 ... 40 ARRANTY U.S.
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Page 5: Chapter 1 - Introduction
Chapter 1 – Introduction Chapter 1 – Introduction Chapter 1 – Introduction Chapter 1 – Introduction The MultiMobile PC Card modems offer high-speed performance and reliability for mobile users with laptops. They provide the flexibility needed for local and remote connections to the Internet. These Type II PCMCIA credit card size modems comply with the PCMCIA 2.1 and JEIDA 4.1 standards and support the fastest downloading speeds available over standard phone lines. -
Page 6: System Requirements
System Requirements System Requirements System Requirements System Requirements An IBM compatible PC or notebook computer with 386SX or faster processor At least one type II PCMCIA socket or 32-bit CardBus slot PCMCIA compliant Card Services and Socket Services An RJ-11 jack for connecting to a phone plug MT5634ZLX/FE only: An RJ-45 jack for 100BaseTX connection to your Ethernet LAN Safety Warnings Safety Warnings... -
Page 7: We Supply
We Supply We Supply We Supply We Supply Your modem has several components. Please make sure you have all parts before trying to operate your modem. MT5634ZLX MT5634ZLXI MT5634ZLX, MT5634ZLXI MultiMobile PC Card modem MultiMobile PC Card CD that provides modem drivers, the User Guide, a data communications software program, and Acrobat Reader MT5634ZLX RJ-11 adapter cable... -
Page 8: Chapter 2 - Installation
Chapter 2 – Installation Chapter 2 – Installation Chapter 2 – Installation Chapter 2 – Installation Installing the MT5634ZLX Card Installing the MT5634ZLX Card Installing the MT5634ZLX Card Installing the MT5634ZLX Card Insert the MT5634ZLX Card into the laptop’s PCMCIA slot. Be sure the label is facing up. Plug 15-pin adapter end of the telephone cord into the MT5634ZLX Card. -
Page 9: Installing The Mt5634Zlx/Fe Card
Installing the MT5634ZLX/FE Card Installing the MT5634ZLX/FE Card Installing the MT5634ZLX/FE Card Installing the MT5634ZLX/FE Card Insert the MT5634ZLX/FE Card into the computer’s PCMCIA slot. Be sure the label is facing up. Plug the Modem-LAM (Line Adapter Module) into the modem port of the PC Card. Plug one end of the RJ-11 telephone line cord into the open end of the Modem-LAM (this is the LAM’s RJ-11 receptacle side). -
Page 10: Installing The Modem Driver
Installing the Modem Driver Installing the Modem Driver Installing the Modem Driver Installing the Modem Driver You must install the modem’s driver onto the hard drive of your laptop PC. If you are using Windows 95/98/Me/2000/XP, the driver is installed with Windows’ Plug and Play feature. For Windows NT, which does not support Plug and Play, see the Modem Driver Installation for Windows 95/98/Me/2000/XP Make sure your modem PC card is connected properly, and then turn on your laptop PC. -
Page 11: Installing Data Communication Software
Installing Data Communication Software Installing Data Communication Software Installing Data Communication Software Installing Data Communication Software Data communications software is designed to enable your modem to send and receive data. Multi-Tech has included a communications software program, Phone Tools, with your modem. To install Phone Tools: Insert the MultiMobile CD into your laptop’s CD-ROM drive. -
Page 12: Using At Commands To Configure Your Modem
Using AT Commands to Configure Your Modem Run Phone Tools or use your favorite communications program and open the program’s terminal window. To configure the modem for a specific country, type then press The message Enter. To verify the change, type ATI9 example: Country... -
Page 13: Chapter 3 - Remote Configuration
Chapter 3 – Remote Configuration Chapter 3 – Remote Configuration Chapter 3 – Remote Configuration Chapter 3 – Remote Configuration Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote MultiMobile Modem for maintenance or troubleshooting as if you were on-site. - Page 14 Changing the Remote Escape Character To further improve security, you can change a remote modem’s remote configuration escape character. The remote configuration escape character is stored in register S9. The factory default is 37, which is the ASCII code for the percent character (%). Setting S9 to 0 (zero) disables remote configuration entirely. Caution: If you do this remotely, you won’t be able to change it back remotely! 1.
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Page 15: Chapter 4 - At Commands, S-Registers, And Result Codes
Chapter 4 – AT Commands, S-Registers, and Chapter 4 – AT Commands, S-Registers, and Chapter 4 – AT Commands, S-Registers, and Chapter 4 – AT Commands, S-Registers, and Typically, your fax and data communications software controls the modem for you. For complete control over your modem, you may also want to use AT commands. -
Page 16: At Commands
AT Commands AT Commands AT Commands AT Commands The commands labeled as default are factory default settings. Command Options Function & Description +++AT Escape Sequence puts the modem in command mode (and optionally issues a command) while remaining online. Type +++AT and up to ten command characters, then press ENTER. - Page 17 Command Options Function & Description Return to command state after dialing a number without disconnecting the call. AT command echo options. Echo disabled. E1 (default) Echo enabled. Switch-hook control Modem goes on-hook. Modem goes off-hook. Speaker Volume Control Level (0-3); L3 being the highest. Speaker control.
- Page 18 Command Options Function & Description CONNECT result code reports DTE speed; enable the CARRIER, COMPRESSION, and PROTOCOL extended result code. CONNECT result code reports DCE speed. Select result codes/call progress options. Display CONNECT or “1” for all speeds. Display connect message according to “ATW” and “AT\V”, blind dial, ignore busy tone.
- Page 19 Command Options Function & Description &P0 (default) Make=40%, Break=60% for use in North America. &P1 Make=33%, Break=67% for International use. &Rn CTS/RTS option (for non-CTS flow control mode and synchronous mode only). &R0 (default) CTS follows RTS. &R1 CTS always true. &Sn Data Set Ready (DSR) option.
- Page 20 Command Options Function & Description \K=n Set break control. In on-line data state with V.42 protocol or normal mode, then break signal to DTE through RS-232. n=0 or 2 or 4 Enter on-line command state but do not send break to the remote modem.
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Page 21: S-Registers (Atsn=X)
S-Registers (ATSn=x) S-Registers (ATSn=x) S-Registers (ATSn=x) S-Registers (ATSn=x) Certain modem parameters are stored in memory locations called S-Registers. Use the S command to read or alter the contents of S-Registers. Factory Register Range Description Default 0–255 Sets number of the rings required before the modem automatically answers a call. - Page 22 Factory Register Range Description Default 0–255 Sets the length of time, in seconds, that the modem conducts a test (commanded by “AT&Tn”) before returning to command mode. If this register value is zero, the test automatically terminates, the test progress must be ended by issuing “AT&T0”...
- Page 23 Factory Register Range Description Default the S36 and S48 configuration settings for certain types of connections. S36=0,2 S36=1,3 S36=4,6 S36=5,7 Sets the length of time, in 1-second increments, in the off-line command 0, 5-255 mode before the modem goes into standby mode (or sleep mode). A (6.5 secs) value of 0 prevents standby mode.
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Page 24: Result Codes
Result Codes Result Codes Result Codes Result Codes In Command mode, the MultiMobile PC Card can send information and status responses (Result Codes) to your computer. Result Codes are used by communications programs and can also appear on your monitor. The form of the Result Code information displayed can be defined using the Qn, Vn, Wn, and Xn commands. - Page 25 Terse Verbose 80 * CONNECT 52000 81 * CONNECT 54000 82 * CONNECT 56000 DELAYED BLACKLISTED BLACKLIST FULL CONNECT 28000 CONNECT 29333 CONNECT 30666 CONNECT 33333 CONNECT 34666 CONNECT 37333 CONNECT 38666 CONNECT 41333 CONNECT 42666 CONNECT 45333 CONNECT 46666 CONNECT 49333 CONNECT 50666 CONNECT 53333...
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Page 26: Chapter 5 - Troubleshooting
Chapter 5 – Troubleshooting Chapter 5 – Troubleshooting Chapter 5 – Troubleshooting Chapter 5 – Troubleshooting This chapter provides general and specific problem solving steps. Below are a number of examples of problems, probable causes, and solutions. If your MultiMobile PC Card is not working properly, look up the problem and solution here. -
Page 27: The Software Does Not Control The Modem Properly Or Cannot Detect The Modem
The Software Does Not Control the Modem Properly or Cannot Detect the Modem Cause: The software may not have been set up correctly. Solution: Check the initialization string and dial string. Cause: Some TSRs (programs that stay in memory after they are loaded) may conflict with the communications software. -
Page 28: When Dialing Another Modem, A Connect Response Is Received, But Nothing Else
When Dialing Another Modem, a CONNECT Response Is Received, But Nothing Else Cause: The remote modem may be waiting for you to type a command. Solution: Try to log on to the remote site (press Enter). Solution: Type an AT command, then press Enter. The Modem Speaker Does Not Make Any Sound When Connecting to Another Modem Cause: The software may have the speaker disabled. -
Page 29: When Using V.42Bis Or Mnp5, Some Features Are Disabled
When Using V.42bis or MNP5, Some Features Are Disabled Cause: You may be using a non-streaming protocol, like Xmodem or Ymodem to transfer files. Those are fine unless you are using V.42bis or MNP5. Cause: When using V.42bis or MNP5, you should use a streaming transfer protocol like Ymodem-G or Zmodem. -
Page 30: Appendix A - Regulatory Compliance
Appendix A – Regulatory Compliance Appendix A – Regulatory Compliance Appendix A – Regulatory Compliance Appendix A – Regulatory Compliance FCC Part 15 Regulation FCC Part 15 Regulation FCC Part 15 Regulation FCC Part 15 Regulation This equipment has been tested and found to comply with the limits for a to Part 15 of the FCC rules. -
Page 31: Fcc Part 68 Telecom
8. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty. -
Page 32: Canadian Limitations Notice
Canadian Limitations Notice Canadian Limitations Notice Canadian Limitations Notice Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5. -
Page 33: New Zealand Telecom Warning Notice
New Zealand Telecom Warning Notice New Zealand Telecom Warning Notice New Zealand Telecom Warning Notice New Zealand Telecom Warning Notice 1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. -
Page 34: Appendix B - Global Wizard
Before using your modem, or if you operate your modem from a country different than where it was originally set up, you must configure it for country-specific operation. If you are using Windows 95, 98, NT, Me, 2000, or XP, you may quickly and easily configure your modem using Multi-Tech Systems Global Wizard configuration utility. - Page 35 11. The dialog box indicates it will set the homologation parameters for the country you Global Wizard have selected. If the correct country is displayed, click the appropriate country selection. 12. The dialog box displays asking you to wait while it sets the homologation parameters Global Wizard for the selected country.
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Page 36: Appendix C - Flash Wizard
Appendix C – Flash Wizard Appendix C – Flash Wizard Appendix C – Flash Wizard Appendix C – Flash Wizard Your modem is controlled by semi-permanent software, called firmware, which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, either the manufacturer or the user can change the firmware as bugs are repaired or new features are added. -
Page 37: Step 2: Identify The Current Version Of The Firmware
Step 2: Identify the Current Version of the Firmware Identify the current version of the firmware available for your modem on the Multi-Tech web site. If your modem already has the current firmware, there is no need to update it. 1. -
Page 38: Step 6: Document And Clear Your Stored Parameters
Step 6: Document and Clear Your Stored Parameters Before you flash your modem it is important that you send the stored parameters. You should also record the parameters that are currently stored in your modem so you can reprogram it after flashing. 1. -
Page 39: Appendix D - Technical Specifications
Appendix D – Technical Specifications Appendix D – Technical Specifications Appendix D – Technical Specifications Appendix D – Technical Specifications Trade Name: MultiMobile Model Number: MT5634ZLX, MT5634ZLXI, MT5634ZLX/FE PC Card Interface: PCMCIA Type II Ethernet (MT5634ZLX/FE only): 10/100BaseT Modem Standards: Data –... -
Page 40: Appendix E - Multi-Tech Systems, Inc. Warranty & Repairs Policies
Warranty Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment. - Page 41 Repair Procedures for International Distributors Procedures for International Distributors of Multi-Tech products are on the distributor web site. http://www.multitech.com/PARTNERS/login/ Copyright ã Multi-Tech Systems, Inc. 2001 10-Sep-01 MT5634ZLX, MT5634ZLXI, MT5634ZLX/FE User Guide Appendix E – Warranty and Repairs Policies...
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Page 42: Index
AT commands, 12 !, 16 #S, 13 #S=, 13 $, 16 %%%AT, 16 &C, 18 &D, 18 &F, 18 &G, 18 &J, 18 &K, 18 &P, 18 &W, 13, 14 ,, 16 ;, 17 @, 16 +++AT, 16 <any key>, 16 A/, 16 B, 16 D, 16... - Page 43 Modem connection problem, 27 Modem does not auto answer, 26 Modem does not execute the command, 26 Modem does not give response after command, 26 Modem doesn’t dial, 27 Modem give burst of Errors, 28 Modem gives ERROR response, 26 Modem goes off-hook and disables phone line, 26 Modem reports high baud rate, 29 Modem speaker control, 28...