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Multitech MT5634ZLX User Manual

Multi-tech systems pc card modem with ethernet adapter user guide mt5634zlx, mt5634zlxe,mt5634zlx, mt5634zlxe-t, mt5634zlx 2
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Models MT5634ZLX/E
and MT5634ZLX/E-T/2
PC Card Modem with
Ethernet Adapter
User Guide

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  • Page 1 Models MT5634ZLX/E and MT5634ZLX/E-T/2 PC Card Modem with Ethernet Adapter User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time-to-time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

  • Page 3: Table Of Contents

    Features ... 8 Chapter 2 - Quick Start Unpacking ... 12 Safety Warning Telecom ... 12 Installing the MT5634ZLX/E Card ... 13 Installing Driver and Modem Software ... 14 Windows 98 Installation ... 14 Windows 95 Installation ... 17 Windows NT 4.0 Installation ... 19 Modem configuration for NT 4.0 ...
  • Page 4 Canadian Limitations Notice: ... 58 EMC, Safety and Terminal Directive Compliance ... 59 Commission Decision "CTR21" ... 59 New Zealand Telecom Warning Notice ... 59 Appendix B - V.90 Support ... 60 Introduction ... 60 V.90 Troubleshooting ... 60 Appendix C: Comprehensive Driver Notes ... 61 Introduction ...

  • Page 5: Chapter 1 - Introduction And Description

    Chapter 1 - Introduction and Description...

  • Page 6: Introduction

    Using standard phone lines and 10Base-T Ethernet, the MT5634ZLX/E lets you access servers on a LAN and connect to the Internet or on- line computer networks such as CompuServe and America Online, and permits you to transmit E-Mail, send and receive information, and communicate with other PCs.

  • Page 7: Technical Specifications

    Cables and Connectors · Model MT5634ZLX/E: one cable with a 15-pin detachable connector (to the PC card) on one end with the other end splitting into one RJ-ll plug for a PSTN connection and one RJ-45 plug for a LAN connection.

  • Page 8: Features

    Wide range of PCMCIA Card/Socket Services (CSS) support · Menu-driven installation utility and LAN diagnostics program included · PC card hot swap support · Multifunction capability provides concurrent LAN and Modem operation · Multifunction CIS · NE2000 compatible · Concurrent, Low Power, and Sleep modes MT5634ZLX/E...
  • Page 9 Drivers and utilities (provided with this product) loaded on your PC · an RJ11 jack for connecting to a phone plug · an RJ-45 jack for 10BaseT connection to your Ethernet LAN (MT5634ZLX/E) · a BNC T-connector for 10Base2 connection to your Ethernet LAN (MT5634ZLX/E-T/2) ·...
  • Page 10 MultiMobile User Guide MT5634ZLX/E...

  • Page 11: Chapter 2 - Quick Start

    Chapter 2 - Quick Start...

  • Page 12: Unpacking

    MultiMobile User Guide Unpacking The shipping box contains the MT5634ZLX/E PCMCIA LAN/Fax/Modem Card, one cable with a 15-pin detachable connector (to PC card) on one end and the other end splitting into one RJ-11 plug for PSTN connection and one RJ-45 plug for LAN connection, one 3-1/2” Software Drivers diskette, a printed Quick Start Guide manual, a User Guide manual on diskette, and a Fax/Modem communications CD (Trio).

  • Page 13: Installing The Mt5634Zlx/E Card

    Chapter 1 in the on-line User Guide). 2. Insert the MT5634ZLX/E card into the computer’s PCMCIA slot (Figure 5) with the 68-pin connector facing the PCMCIA slot and the label facing up. If more than one PCMCIA slot, choose an empty one.

  • Page 14: Installing Driver And Modem Software

    Windows 98 Installation 1. Turn on your computer. 2. Insert the MT5634ZLX/E card into an open PCMCIA slot and make sure it is firmly seated. 3. Ensure that the 15-pin connector end of the MT5634ZLX/E Modem 10Base-T Combination cable is plugged into the center opening on the PCMCIA card.
  • Page 15 6. The Add New Hardware Wizard dialog box is displayed. Insert the MT5634ZLX/E Driver disk, ensure the “Floppy Disk Drives” option is enabled, and then click Next >. 7. The Add New hardware Wizard is displayed indicating that it is ready to install the best driver for the device.
  • Page 16 When completed, the screen disappears. 11. Remove the driver disk from the floppy drive. 12. To complete installation of all software required by the MT5634ZLX/E, reboot the computer. NOTE: Before rebooting, you need to ensure that the appropriate networking clients, protocols, and/or services are present.

  • Page 17: Windows 95 Installation

    Windows 95 Installation 1. Turn on your computer. 2. Insert the MT5634ZLX/E card into an open PCMCIA slot and make sure it is firmly seated. 3. Ensure that the 15-pin connector end of the MT5634ZLX/E Modem 10Base-T Combination cable is plugged into the center opening on the PCMCIA card.
  • Page 18 13. The Install From Disk dialog box is displayed. Click OK. 14. The Location Information dialog box is displayed. Enter country, area code, and if required a number to dial an outside number (e.g., 9) and then click OK to complete installation. MT5634ZLX/E...

  • Page 19: Windows Nt 4.0 Installation

    Failure to do so will render your network services unusable. In cases where the Service Pack Uninstall option was not selected, do NOT uninstall the Service Pack. Proceed to the MT5634ZLX/E install. If the PCMCIA card does not work, you will have to re-install Windows NT. 1. Remove all existing PC Cards from the system.
  • Page 20 Gateway address must be entered by the network administrator. Once the information has been entered, click Apply and then OK. 13. The Network Settings Change dialog box is displayed. Remove the driver disk and then click Yes to save the settings to the system and reboot Windows NT. MT5634ZLX/E...

  • Page 21: Modem Configuration For Nt 4.0

    2. The Modem Properties dialog box is displayed. Click Add. 3. The Install New Modem dialog box is displayed. Enable (check) the “Don’t detect my modem; I will select it from a list.” box and click Next >. MT5634ZLX/E Chapter 2 - Quick Start...
  • Page 22 Click Have Disk. 5. The Install From Disk dialog box is displayed. Ensure that the path points to the drivers and click OK. 6. The Install New Modem dialog box is displayed with the MultiModem MT5634ZLX/E model listed. Click Next >.
  • Page 23 8. The Install New Modem dialog box is displayed indicating that the modem has been set up successfully. Click Finish. 9. The Modem Properties dialog box is displayed. Click Close to complete the modem setting. MT5634ZLX/E Chapter 2 - Quick Start...
  • Page 24 10. If you have Remote Access Services (RAS), the Modem Setup dialog box is displayed asking if Dial-up Networking needs to be configured. Click Yes to configure for Dial-up Networking services. 11. Once Dial-up Networking is completed, reboot the system. 12. The installations for both LAN and Modem are completed. MT5634ZLX/E...

  • Page 25: Windows Nt 3.51 Installation

    12. Select the MT5634ZLX/E, then click OK. 13. A dialog box is displayed for the driver settings change. 14. Give appropriate system resources to the MT5634ZLX/E (the settings must be unique for this device). Recommended resources: · I/O Base Address: 300. Alternative: 220, 320, 340 ·...
  • Page 26 16. Once all network softwares are loaded, click OK. The configuration and bindings for the MT5634ZLX/E are confirmed. Answer the questions accordingly. 17. Connect to your network using the provided Ethernet LAM RJ-45 jack. 18. Reboot the system.

  • Page 27: Artisoft Lantastic 6.0 Installation

    Artisoft Lantastic 6.0 Installation 1. Install LANTASTIC 6.0. 2. Run INSTALL.EXE from the MT5634ZLX/E driver disk root directory. 3. Select LANTASTIC 6.0 in Network Operating System screen, then Driver Install screen. 4. If current settings are correct, select Start Installation and go to step 6. Otherwise, select Modify Parameters to make changes.

  • Page 28: Ms Lan Manager Installation

    MultiMobile User Guide MS LAN Manager Installation 1. Check the README.TXT in the \NDIS2 directory on the MT5634ZLX/E driver disk. Before installing the drivers, ensure that the Microsoft LAN Manager has been installed in the target path. The installation program will check and modify the PROTOCOL.INI file for LAN Manager.

  • Page 29: Packet Driver Installation

    6. Reboot the computer to load the driver. Windows for Workgroups 3.11 Installation 1. Run INSTALL.EXE from the root directory of MT5634ZLX/E Driver disk. 2. Select Windows for Workgroup in the Network Operating System screen. 3. If current settings are accepted, select Start Installation and go to step 13. Otherwise, select Modify Parameters to make modifications.

  • Page 30: Basic Modem Operation

    This section covers the basic commands and techniques involved in modem operation. In many cases, this is the only information you will need to get your MT5634ZLX/E up and running with communication software, and to start making connections with your MT5634ZLX/E card.

  • Page 31: Dialing And Answering Techniques

    Disabling Auto-Answer: Manually Answering a Call: Take modem off-hook: Hang up modem (on-hook): Manually Disconnecting a Call: MT5634ZLX/E ATDT 555 1212 ATDP 555 1212 ATDP 555 1212 WT 24 ATDT 9,,555 1212 ATS0=n...
  • Page 32 MultiMobile User Guide MT5634ZLX/E...

  • Page 33: Chapter 3 - At Commands, S-Registers And Result Codes

    Chapter 3 - AT Commands, S-Registers and Result Codes...

  • Page 34: Introduction

    The response is usually OK or ERROR unless the AT command provides other (extended) messages. The table below explains the AT commands in each of five categories (Basic, Ampersand, Per Cent, Back Slash, and Dash commands). An astersik (*) indicates the factory default setting. MT5634ZLX/E...
  • Page 35 Echo disabled E1 * Echo enabled Switch-hook control H0 * Modem goes on-hook Modem goes off-hook Speaker control Speaker always off M1 * Speaker on until carrier present Speaker always on MT5634ZLX/E Chapter 3 - AT Commands, S-Registers, and Result Codes...
  • Page 36 Display connect message and the modem’s data rate, and an indication of the modem’s error correction and data compression. Check dial tone and busy tone. Same as X4. Same as X4. Display CONNECT or “1” for all speeds. Check dial tone and busy tone. MT5634ZLX/E...
  • Page 37 DSR on during handshake and on-line, off in test mode or idle mode &Tn Self-test commands &T0 Terminate any test in progress &T1 Local analog loopback test &T3 Local digital loopback (LDL) test MT5634ZLX/E Chapter 3 - AT Commands, S-Registers, and Result Codes...
  • Page 38 Set inactive timer (for buffer mode only) n=0 * n=1-255 Protocol result codes Disable protocol result code appended to DCE speed. \V1 * Enable protocol result code appended to DCE speed. Disable inactive timer Enable inactive timer. Length in minutes MT5634ZLX/E...
  • Page 39 Data calling tone options -C0 * Disable data calling tone Enable data calling tone (the freq. is 1,300 Hz with a cadance of 0.5 sec. ON and 2 sec. OFF) MT5634ZLX/E Chapter 3 - AT Commands, S-Registers, and Result Codes...

  • Page 40: Result Codes

    Connected at 42666 bps, V.90 rate Connected at 45333 bps, V.90 rate Connected at 46666 bps, V.90 rate Connected at 49333 bps, V.90 rate Connected at 50666 bps, V.90 rate Connected at 53333 bps, V.90 rate Connected at 54666 bps, V.90 rate MT5634ZLX/E...

  • Page 41: S-Registers

    S-Registers S-Registers are accessed using the S command (ATSn=x). The S-Registers supported by the MT5634ZLX/E are described below. S-Reg. Values Default Description 0 - 255 000 0 - 255 000 0 - 255 043 0 - 127 013 0 - 127 010...
  • Page 42 13 = 42,666 bps 13 = 54,000 bps 14 = 44,000 bps 14 = 56,000 bps 15 = 45,333 bps 16 = 46,666 bps 17 = 48,000 bps 18 = 49,333 bps 19 = 50,666 bps 20 = 52,000 bps MT5634ZLX/E...
  • Page 43 S89= 0, 5 - 60 030 S89 sets the Sleep Mode control timer. Specify the number of S109 0--2 MT5634ZLX/E Chapter 3 - AT Commands, S-Registers, and Result Codes S48 sets the LAPM error control and feature negotiation: S48=7 Negotiation enabled S48=128 Negotiation disabled.
  • Page 44 MultiMobile User Guide MT5634ZLX/E...

  • Page 45: Chapter 4 - Remote Configuration

    Chapter 4 - Remote Configuration...

  • Page 46: Introduction

    Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote MT5634ZLX/E modem for maintenance or troubleshooting as if you were on-site.

  • Page 47: Changing The Remote Escape Character

    2. Type ATS9=n, where n is the ASCII code for the new remote configuration escape character, then press ENTER. 3. Save the new value by typing AT&W and clicking ENTER. 4. Type ATO<CR> to exit remote configuration. MT5634ZLX/E Chapter 4 - Remote Configuration...
  • Page 48 MultiMobile User Guide MT5634ZLX/E...

  • Page 49: Chapter 5 - Troubleshooting

    Chapter 5 - Troubleshooting...

  • Page 50: Introduction

    C: The COMx port that the modem is set to may be used by another card in the computer. S: Change the COMx port of MT5634ZLX/E to a different unused port. It might be best to set it to COM3 or COM4. Even if you are not using a serial port which is set to the same COMx port as the modem, it can still interfere with the modem.
  • Page 51 P: The Modem Does Not Connect with Another Modem C: There may be a problem with the remote modem if you do not hear the high pitched tone from the remote modem. S: Run the Remote Digital Loopback Test (&T4 command). MT5634ZLX/E Chapter 5 - Troubleshooting...
  • Page 52 C: The modem defaults to report the modem-to-computer baud rate when it responds with CONNECT. S: Go to Command mode with your communication program (like Telix) and type ATW2, then click Enter. This tells the modem to report the modem-to-modem baud rate instead. MT5634ZLX/E...
  • Page 53 8. Click OK. Windows 95 will ask you to remove the card. 9. Insert the card again. 10. Follow the instruction to insert the diskette and type the path A:\ for the MT5634ZLX/E driver. 11. Add client and service as desired at the Network icon in Control Panel.
  • Page 54 Windows NT provides support for PC Card (PCMCIA) compatibile systems. Do not run any of the MT5634ZLX/E install programs as they are unnecessary for the NT environment. Multifunction PC Cards put a heavy demand on a system's resources. Please resolve all system conflicts, errors, and Windows NT issues before installing the MT5634ZLX/E.

  • Page 55: Appendices

    Appendices...

  • Page 56: Appendix A: Regulatory Compliance

    Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada. Class B Statement MT5634ZLX/E...

  • Page 57: Fcc Part 68 Telecom

    Trade Name: Model Number: FCC Registration Number: Ren: Modular Jack (USOC): Service Center in USA: MT5634ZLX/E MultiTech Systems, Inc. MultiMoble MT5634ZLX/E and MT5634ZLX/E-T/2 AU7TAI-31800-M5-E 0.7B RJ11C or RJ11W (Single line) MultiTech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 Appendices...

  • Page 58: Fax Branding Statement

    This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. MT5634ZLX/E...

  • Page 59: Emc, Safety And Terminal Directive Compliance

    Some dialing and answering defaults and restrictions may vary for international modems. Changing settings may cause a modem to become non-compliant with national telecom requirements in specific countries. Also note that some software packages may have features or lack restrictions that may cause the modem to become non-compliant. MT5634ZLX/E...

  • Page 60: Appendix B - V.90 Support

    3. Try limiting the speed with the S37 (sets the maximum upstream speed) and S38 (sets the maximum “downstream speed) commands. 4. Perform basic modem/line troubleshooting (check the phone line for noise, try a different line, try another device on the same line, etc. MT5634ZLX/E...

  • Page 61: Appendix C: Comprehensive Driver Notes

    Appendix C: Comprehensive Driver Notes Introduction This appendix provides general and specific information on the MT5634ZLX/E software drivers. Notes for NDIS Driver The following are examples of CONFIG.SYS file and AUTOEXEC.BAT for loading System Soft Card Services and NDIS2 driver: Examples of CONFIG.SYS file:...

  • Page 62: Notes For Packet Driver

    Examples of partial CONFIG.SYS file: Notes for Windows for Workgroups After installation of the MT5634ZLX/E card drivers, the system will automatically update both CONFIG.SYS and AUTOEXEC.BAT for you so that the driver will be loaded upon system start up. When modifying the two files, the system will make copies named CONFIG.ABO and AUTOEXEC.ABO in the system’s directory.

  • Page 63: Odi Driver For Workgroups

    13. Select Novell Netware Server as the network server that you will connect to then press the Enter key. 14. The Installation program starts to copy related files to the destination directory and modifies AUTOEXEC.BAT and NET.CFG under user agreement. 15. Reboot the computer to let the driver take effect. MT5634ZLX/E Appendices...

  • Page 64: Appendix D: Warranty, Service, And Technical Support

    Appendix D: Warranty, Service, and Technical Support Limited Warranty Multi-Tech Systems, Inc. (MTS) warrants that this product will be free from defects in material or workmanship for a period of ten years from the date of purchase or, if date of purchase is not provided, ten years from the date of shipment (limited to customers in the U.S., Canada, Mexico,...

  • Page 65: Technical Support

    Technical Support Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call (800) 972-2439 (USA and Canada) or (612) 785-3500 (international and local).

  • Page 66: About The Internet

    Includes support for Short Message Service (SMS) • Simple to install • Secure communication For more information, or to order MultiMobile SoftGSM upgrade software kit, contact the Multi- Tech office nearest you, or visit our website at http://www.multitech.com . MT5634ZLX/E...

  • Page 67: About Ordering Accessories

    2. To order, type in quantity, and click 3. Click 4. After you have selected all items, click Verisign’s Secure Socket Layer (SSL) technology to ensure your complete shopping security. MT5634ZLX/E to change your order Appendices to finalize the order. SupplyNet uses...

  • Page 68: Appendix E: Uninstalling In Windows 98/95/Nt

    MultiMobile User Guide Appendix E: Uninstalling in Windows 98/95/NT Do not try to uninstall the MT5634ZLX/E from Windows 95/98 or Windows NT by yourself. The Windows 98/95 and Windows NT uninstall programs remove the PCMCIA card and the modem but leave PCMCIA driver files in the windows.inf directory. Multi-Tech strongly recommends that you contact Tech Support at (800) 972-2439 (USA and Canada) or (612) 785-3500 for help.
  • Page 69 MS LAN manager, Windows 95, Windows 98, Windows for workgroups 3.11, Windows NT 3.51, Windows NT 4.0, Installing the MT5634ZLX/E card, Installing Win95 drivers over SystemSoft CardWorks, Internet addresses, Interrupt and I/O address base selection, K56flex operating mode, K56flex standard,...
  • Page 70 Technical specifications, Technical support, Troubleshooting, Unpacking (ship kit contents), Upstream V.90 data rates, V.42bis features disabled, V.42bis/MNP5, V.90 operating mode, V.90 standard, V.90 support, V.90 troubleshooting, Warranty, Weight, Windows 3.1x, Windows 95, Windows for workgroups notes, World Wide Web, MT5634ZLX/E...

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