Table of Contents
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Troubleshooting ....................................................................................................... 49
The Modem Does Not Respond to Commands ............................................ 49
The Modem Dials But Cannot Make a Connection ....................................... 51
The Modem Disconnects While Online .......................................................... 53
The Modem Cannot Connect When Answering ............................................ 54
File Transfer Is Slower Than It Should Be ..................................................... 54
Losing Data ..................................................................................................... 54
Getting Garbage Characters on the Monitor ................................................. 55
Fax and Communications Software Won't Run at the Same Time .............. 55
Local Analog Loopback Test/V.54 Loop 3 .............................................................. 56
Digital Loopback Test/V.54 Loop 2 (Local/Manual) ............................................... 57
Digital Loopback Test/V.54 Loop 2 (Remote/Automatic) ....................................... 58
Introduction .............................................................................................................. 60
Limited Warranty ..................................................................................................... 60
On-line Warranty Registration ........................................................................ 61
Tech Support ........................................................................................................... 61
Recording Modem Information ....................................................................... 61
Service ..................................................................................................................... 62
About the Multi-Tech BBS ....................................................................................... 63
To log on to the Multi-Tech BBS ..................................................................... 63
To Download a file .......................................................................................... 63
About CompuServe/Internet ................................................................................... 65
About the Multi-Tech Fax-Back Service ................................................................. 65
FCC Regulations for Telephone Line Interconnection ........................................... 71
Canadian Limitations Notice ................................................................................... 74
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Table of Contents
