Ford TOURNEO CONNECT 2015 Owner's Manual
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Ford TOURNEO CONNECT 2015 Owner's Manual

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FORD TOURNEO CONNECT Owner's Manual

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  • Page 1 FORD TOURNEO CONNECT Owner's Manual...
  • Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014 All rights reserved. Part Number: CG3588en 02/2014 20140305095408...

  • Page 3: Table Of Contents

    Table of Contents Introduction Locks About This Manual...........7 Locking and Unlocking.........34 Symbols Glossary..........7 Manual Liftgate..........37 Data Recording..........9 Security Replacement Parts Recommendation........10 Passive Anti-Theft System......39 Mobile Communications Anti-Theft Alarm..........39 Equipment.............10 Steering Wheel At a Glance Adjusting the Steering Wheel....42 Front Exterior Overview.........12 Audio Control...........42 Rear Exterior Overview........13 Voice Control...........44...
  • Page 4 Table of Contents Rear Seats............91 Windows and Mirrors Heated Seats...........95 Power Windows - Vehicles With: One-Touch Down Driver Window..55 Rear Seat Armrest.........96 Power Windows - Vehicles With: Rear Power Windows .........55 Auxiliary Power Points Global Opening and Closing......57 Auxiliary Power Points........97 Exterior Mirrors..........57 Cigar Lighter.............97 Interior Mirror...........58...
  • Page 5 Table of Contents Fuel Consumption Figures - 1.0L Rear View Camera........126 EcoBoost (74kW/100PS).......112 Fuel Consumption Figures - 1.6L Cruise Control EcoBoost (110kW/150PS) - Principle of Operation.........129 Sigma.............113 Using Cruise Control........129 Fuel Consumption Figures - 1.6L Duratorq-TDCi (55kW/75PS)/1.6L Duratorq-TDCi (70kW/95PS) Driving Aids (TZ)..............113 Speed Limiter..........130 Fuel Consumption Figures - 1.6L...
  • Page 6 Table of Contents Fuses Vehicle Care Fuse Box Locations........146 Cleaning the Exterior........182 Fuse Specification Chart......147 Cleaning the Interior........182 Changing a Fuse...........156 Repairing Minor Paint Damage....183 Cleaning the Alloy Wheels......183 Maintenance Wheels and Tires General Information........158 Opening and Closing the Hood....158 General Information........184 Under Hood Overview - 1.0L EcoBoost Temporary Mobility Kit.......184...
  • Page 7 Table of Contents USB Port............226 Media Hub............226 Audio Troubleshooting.......227 SYNC General Information........228 Using Voice Recognition......229 Using SYNC With Your Phone....232 SYNC Applications and Services..243 Using SYNC With Your Media Player............250 SYNC Troubleshooting......256 Navigation Navigation............264 Appendices Electromagnetic compatibility....273 End User License Agreement....274 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...
  • Page 8 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl...

  • Page 9: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 10 Introduction Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Fasten safety belt Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor...

  • Page 11: Data Recording

    Introduction Maintain correct fluid level DATA RECORDING A large number of electronic components of your vehicle contain data storage Note operating instructions modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors. Panic alarm In general, this technical information documents the condition of parts, modules, systems or the environment:...

  • Page 12: Replacement Parts Recommendation

    Ford Warranty. Damage from the vehicle. caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For REPLACEMENT PARTS additional information, refer to the terms RECOMMENDATION and conditions of the Ford Warranty.
  • Page 13 Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.

  • Page 14: At A Glance

    At a Glance FRONT EXTERIOR OVERVIEW See Locking and Unlocking (page 34). See Speed Limiter (page 130). See Changing the Wiper Blades (page 169). See Maintenance (page 158). See Towing Points (page 137). See Changing a Bulb (page 170). Tire pressures. See Technical Specifications (page 198). See Changing a Road Wheel (page 192).

  • Page 15: Rear Exterior Overview

    At a Glance REAR EXTERIOR OVERVIEW See Changing a Bulb (page 170). See Changing the Wiper Blades (page 169). See Changing a Bulb (page 170). See Refueling (page 110). See Changing a Road Wheel (page 192). Tire pressures. See Technical Specifications (page 197). See Towing Points (page 137).

  • Page 16: Vehicle Interior Overview

    At a Glance VEHICLE INTERIOR OVERVIEW See Transmission (page 115). See Power Windows (page 55). See Exterior Mirrors (page 57). See Head Restraints (page 88). See Fastening the Safety Belts (page 26). See Rear Seats (page 91). See Manual Seats (page 89). See Parking Brake (page 119).

  • Page 17: Instrument Panel Overview - Lhd

    At a Glance INSTRUMENT PANEL OVERVIEW - LHD Air vents. See Air Vents (page 76). Direction indicators. See Direction Indicators (page 53). High beam. See Lighting Control (page 48). Information display controls. See Information Displays (page 66). Instrument cluster. See Gauges (page 61). See Warning Lamps and Indicators (page 62).

  • Page 18: Instrument Panel Overview - Rhd

    At a Glance Parking aid switch. See Parking Aids (page 124). Start-stop switch. See Auto-Start-Stop (page 105). Heated rear window switch. See Heated Windows and Mirrors (page 82). Heated windshield switch. See Heated Windows and Mirrors (page 82). Ignition switch. See Ignition Switch (page 100). Steering wheel adjustment.
  • Page 19 At a Glance Air vents. See Air Vents (page 76). Direction indicators. See Direction Indicators (page 53). High beam. See Lighting Control (page 48). Information display controls. See Information Displays (page 66). Instrument cluster. See Gauges (page 61). See Warning Lamps and Indicators (page 62).

  • Page 20: Child Safety

    Child Safety INSTALLING CHILD SEATS WARNINGS Your vehicle has a passenger airbag deactivation switch. See Passenger Airbag (page 30). You must switch the airbag off when using a rearward facing child seat on the front seat. Make sure you switch the airbag back on following removal of the rearward facing child seat.
  • Page 21 Child Safety Child Seats for Different Mass Booster Seats Groups WARNINGS Use the correct child seat as follows: Do not install a booster seat or a booster cushion with only the lap Rearward Facing Baby Safety Seat strap of the safety belt. Failure to follow this warning could result in serious personal injury or death.

  • Page 22: Isofix Anchor Points

    Child Safety ISOFIX Anchor Points Booster Seat (Group 2) We recommend that you use a booster WARNING seat that combines a cushion with a Use an anti-rotation device when backrest instead of a booster cushion only. using the ISOFIX system. We The raised seating position will allow you recommend the use of a top tether to position the shoulder strap of the adult...
  • Page 23 Child Safety Attaching a Child Seat With Top Attaching a Child Seat With a Tethers Support Leg WARNING WARNINGS Make sure the support leg is long Do not attach the top tether strap to enough to reach the vehicle floor. anything other than the correct top Failure to follow this warning could tether strap anchor point.

  • Page 24: Child Seat Positioning

    Child Safety CHILD SEAT POSITIONING WARNINGS Make sure the child seat rests tightly against the vehicle seat. If necessary, WARNINGS adjust the seatback to an upright See an authorized dealer for the position. It may also be necessary to lift or latest details relating to our remove the head restraint.
  • Page 25 Child Safety Mass group categories Seating positions Up to 22 Up to 29 20 - 40 lbs 33 - 55 lbs 46 - 79 lbs lbs (10 kg) lbs (13 kg) (9 - 18 kg) (15 - 25 kg) (22 - 36 kg) Second row rear seats Third row rear seats X Not suitable for children in this mass group.
  • Page 26 You can see the identification letters on ISOFIX child restraints. At the time of going to print, the recommended Group O+ ISOFIX baby safety seat is the Britax Roemer Baby Safe. See an authorized dealer for the latest details relating to Ford recommended child seats.

  • Page 27: Child Safety Locks

    Child Safety CHILD SAFETY LOCKS WARNING You cannot open the doors from inside if you have put the child safety locks on. The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock.

  • Page 28: Safety Belts

    Safety Belts FASTENING THE SAFETY BELTS WARNINGS You have not fastened the safety belt correctly if you do not hear a distinct click. Failure to fasten the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.

  • Page 29: Safety Belt Height Adjustment

    Safety Belts WARNING Position the safety belt correctly for your safety and that of your unborn child. Do not use only the lap strap or the shoulder strap. Failure to adjust the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash.

  • Page 30: Safety Belt Minder

    Safety Belts If you do not fasten your safety belt both the audible and visual warnings will switch off automatically after approximately five minutes. Turning the Safety Belt Minder Off See an authorized dealer. Press the button. 2. Slide the height adjuster up or down. 3.

  • Page 31: Supplementary Restraints System

    Supplementary Restraints System Note: You will hear a loud bang and see a PRINCIPLE OF OPERATION cloud of harmless powdery residue if an airbag deploys. This is normal. WARNINGS Note: Only wipe airbag covers with a damp Extreme Hazard! Never use a cloth.

  • Page 32: Passenger Airbag

    Supplementary Restraints System PASSENGER AIRBAG The key switch and the airbag deactivation warning lamp are located in the instrument panel. The airbag will deploy during a significant frontal crash or crashes that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant cushioning forward body...

  • Page 33: Side Airbags

    Supplementary Restraints System Switching the Passenger Airbag SIDE CURTAIN AIRBAGS WARNING You must switch the passenger airbag on when you are not using a rearward child seat on the front passenger seat. Failure to adhere to this warning could result in serious personal injury or death.

  • Page 34: Keys And Remote Controls

    Keys and Remote Controls Reprogramming the Unlocking GENERAL INFORMATION ON Function RADIO FREQUENCIES Note: When you press the unlock button Note: Changes or modifications not either all the doors are unlocked or only the expressly approved by the party responsible driver door is unlocked.

  • Page 35: Replacing A Lost Key Or Remote Control

    Keys and Remote Controls 3. Carefully remove the battery cover. Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 4. Turn the remote control over to remove the battery. 5. Install a new battery (3V CR 2032) with the + facing upward.

  • Page 36: Locks

    Locks Unlocking LOCKING AND UNLOCKING Unlocking with the Key Note: Check your vehicle is locked before leaving it unattended. Turn the top of the key toward the rear of your vehicle. Note: Do not leave your keys in your vehicle. Unlocking with the Remote Control Locking Press the button.

  • Page 37: Opening The Sliding Door From Inside

    Locks Locking and Unlocking the Doors From Inside Press the button to lock and unlock all the doors. For item location: See At a Glance (page 12). The lamp illuminates with the doors locked. Opening the Sliding Door From Inside Locking the Doors Individually With the Key Note: If the central locking function fails to...
  • Page 38 Locks Rear Emergency Exit One-Stage Unlocking You can turn this function on using the information display. See Information Displays (page 66). When you use this feature, you will unlock all doors including the liftgate and the sliding door. Note: The direction indicators will flash once when you unlock the doors.

  • Page 39: Manual Liftgate

    Locks You will unlock all doors including the MANUAL LIFTGATE liftgate and the sliding door when you: • Turn the key in the door lock to the WARNINGS unlock position twice within three It is extremely dangerous to ride in a seconds.
  • Page 40 Locks 2. Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle. Note: Do not leave the liftgate open while driving. To Close the Liftgate Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl...

  • Page 41: Security

    Security PASSIVE ANTI-THEFT ANTI-THEFT ALARM SYSTEM Alarm System Principle of Operation Your vehicle may have one of the following alarm systems: The system prevents someone from • Category one alarm with interior starting the engine with an incorrectly sensors and battery back-up sounder. coded key.
  • Page 42 Security Battery Back-up Sounder In full guard, the interior sensors are on when you arm the alarm. The battery back-up sounder is an Note: The auxiliary heater can trigger false additional alarm system that will sound a alarms; always direct the airflow toward the siren when the alarm is triggered.

  • Page 43: Arming The Alarm

    Security Arming the Alarm To arm the alarm, lock your vehicle. See Locks (page 34). Disarming the Alarm Perimeter Alarm Disarm and silence the alarm by unlocking the doors with the key and switching the ignition on with a correctly coded key or unlocking the doors with the remote control.

  • Page 44: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 88). 3. Lock the steering column. AUDIO CONTROL Select the required source on the audio unit.
  • Page 45 Steering Wheel Type 1 Type 2 Volume up Seek up or next Volume up Volume down Seek up, next or end call Seek down or previous Volume down Mode Seek down, previous or accept call Press M to select the audio source. Seek, Next or Previous Press the seek button to: •...

  • Page 46: Voice Control

    Steering Wheel VOICE CONTROL INFORMATION DISPLAY CONTROL See Information Displays (page 66). Press the button to select or deselect voice control. See SYNC (page 228). CRUISE CONTROL See Cruise Control (page 129). Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl...

  • Page 47: Wipers And Washers

    Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers and ignition off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades.

  • Page 48: Windshield Washers

    Wipers and Washers Note: During wet or winter driving Keep the outside of the windshield clean. conditions with ice, snow or a salty road The rain sensor is very sensitive and the mist, inconsistent or unexpected wiping or wipers may operate if dirt, mist or insects smearing may occur.

  • Page 49: Rear Window Washer

    Wipers and Washers Intermittent wipe Low speed wipe Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch low speed wipe on. Press the bottom of the button to switch the rear window wiper off.

  • Page 50: Lighting

    Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Lighting Control Positions Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.

  • Page 51: Autolamps

    Lighting Headlamp Flasher One Side Pull the lever toward you slightly and release it to flash the headlamps. Home Safe Lighting Right-hand side Left-hand side Switching the System On Switch the ignition off and pull the High Beams direction indicator lever toward the steering wheel.

  • Page 52: Instrument Lighting Dimmer

    Lighting The headlamps will switch on and off INSTRUMENT LIGHTING automatically in low light situations or DIMMER during inclement weather. The headlamps will remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps will remain on.

  • Page 53: Daytime Running Lamps

    Lighting DAYTIME RUNNING LAMPS REAR FOG LAMPS WARNING Always remember to switch your headlamps on in low light situations or during inclement weather. The system does not activate the tail lamps and may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.

  • Page 54: Cornering Lamps

    Lighting Press to release the control. 2. Rotate the control to the required setting. 3. Press to close the control. CORNERING LAMPS Headlamp beam Cornering lamp beam The cornering lamps illuminate the inside of a corner when you are turning. Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl...

  • Page 55: Direction Indicators

    Lighting If you set the switch to position B, the DIRECTION INDICATORS courtesy lamp will switch on when you unlock your vehicle, open a door or the liftgate. If you leave a door open with the ignition switched off, the courtesy lamp will switch off automatically after a short period of time to prevent your vehicle battery from losing charge.

  • Page 56: Interior Lamps - Vehicles With: Panoramic Roof Panel

    Lighting Center Mounted Lamp INTERIOR LAMPS - VEHICLES WITH: PANORAMIC ROOF PANEL Side Mounted Lamp Right-hand side reading lamp on and off switch Left-hand side reading lamp on and off switch Door function switch Reading lamp on and off switch All lamps on and off switch Door function switch Press switch C to turn all lamps off when...

  • Page 57: Windows And Mirrors

    Windows and Mirrors Accessory Delay POWER WINDOWS - VEHICLES (If Equipped) WITH: ONE-TOUCH DOWN You can use the window switches for DRIVER WINDOW several minutes when you switch the ignition off or until you open either front door. WARNINGS Do not leave children unattended in POWER WINDOWS - VEHICLES your vehicle and do not let them play with the power windows.
  • Page 58 Windows and Mirrors One-Touch Down Proceed as follows to override this (If Equipped) protection feature when there is a Press the switch fully and release it. Press resistance, for example in winter: again or lift it to stop the window. Close the window twice until it reaches the point of resistance and let it One-Touch Up...

  • Page 59: Global Opening And Closing

    Windows and Mirrors Accessory Delay Press the lock or unlock button to stop the (If Equipped) opening function. You can use the window switches for Global Closing several minutes after you have switched (If Equipped) the ignition off or until either front door is opened.

  • Page 60: Interior Mirror

    Windows and Mirrors Note: Continuous folding and unfolding of the mirrors will cause them to overheat and shut down for a short time. This is to avoid permanent damage. Left-hand mirror Right-hand mirror Press the down arrow to fold or unfold the mirrors.

  • Page 61: Sun Shades - Vehicles With: Panoramic Roof Panel

    Windows and Mirrors Opening and Closing the Sun You can adjust the interior mirror to your Shade preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side.
  • Page 62 Windows and Mirrors 4. Press and hold the rear of the control to the first action point, until the sun shade fully closes. If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end. Switch the ignition off, wait for another 30 seconds and then switch the ignition back on again.

  • Page 63: Instrument Cluster

    Instrument Cluster GAUGES Information display Speedometer Engine coolant temperature gauge Fuel gauge Tachometer Vehicle Settings and Personalization Information Display See Personalized Settings (page 70). Odometer Engine Coolant Temperature Located in the bottom of the information Gauge display, it registers the accumulated distance your vehicle has traveled.

  • Page 64: Warning Lamps And Indicators

    Instrument Cluster Battery Warning Lamp If the needle enters the red section, the engine is overheating. Stop the engine, If it illuminates when driving, this switch the ignition off and determine the indicates a malfunction. Switch cause once the engine has cooled down. off all unnecessary electrical See Engine Coolant Check (page 167).
  • Page 65 Instrument Cluster Engine Oil Warning Lamp If both lamps illuminate together, stop your vehicle as soon as it is safe to do so WARNING (continued use may cause reduced power and cause the engine to stop). Switch the Do not resume your journey if it ignition off and attempt to restart the illuminates despite the level being engine.

  • Page 66: Audible Warnings And Indicators - Automatic Transmission

    Instrument Cluster Glow Plug Indicator Shift Indicator See Starting a Diesel Engine It will illuminate to inform you (page 102). that shifting to a higher or lower gear as indicated may give better fuel economy and lower High Beam Indicator CO2 emissions.

  • Page 67: Audible Warnings And Indicators - Manual Transmission

    Instrument Cluster Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver door and you have left the headlamps or parking lamps Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle.

  • Page 68: Information Displays

    Information Displays You can use the information display GENERAL INFORMATION control on the steering wheel to adjust various system settings on your vehicle. WARNING The instrument panel will display the Driving while distracted can result in system settings. loss of vehicle control, crash and •...
  • Page 69 Information Displays Trip computer Average speed All values See Trip Computer (page 70). Settings Lighting Rain light On or Off Auto highbeam On or Off Hdlamp delay Manual or xx Seconds Display Language Choose your applicable setting Measure unit Choose your applicable setting Temp unit Choose your applicable...

  • Page 70: System Check

    Information Displays Settings Alarm system Reduced guard Ask on exit System reset Hold OK to Reset System to Factory Default Menu Structure - Information and System Check Entertainment Display Active warnings will display first. The SYNC-Media allows you to access the system check menu may appear different SYNC features.
  • Page 71 Information Displays Menu SYNC-Settings Bluetooth on Set defaults Master reset Install on SYNC System info Voice settings Browse USB SYNC-Apps Audio settings Adaptive volume Sound DSP settings DSP equaliser News Alt. frequency RDS regional DAB service link Vehicle settings Traction Control Hill start assist Alarm system Powerfold mirrors...

  • Page 72: Clock

    Information Displays Menu Set date Set time zone Summer time 24-hour mode Average Fuel CLOCK Indicates the average fuel consumption since the function was last reset. Type 1 Digital Speedometer To adjust the clock, switch the ignition on and press buttons H or M on the The speed your vehicle is traveling at will information and entertainment display as display as a digital number.

  • Page 73: Information Messages

    Information Displays Certain messages need to be confirmed INFORMATION MESSAGES before you can access the menus. The message indicator illuminates to supplement some messages. It will be red or amber depending on the severity of the message and will remain on until the cause of the message has been rectified.
  • Page 74 Information Displays Battery and Charging System Message Message Indic- Action ator Electrical system over- Stop your vehicle as soon as it is safe to do voltage so and switch the ignition off. Have your Stop safely vehicle checked by an authorized dealer as soon as possible.
  • Page 75 Information Displays Message Message Indic- Action ator Hood open Vehicle not moving. Close. Rear load compartment Vehicle not moving. Close. door open Emergency rear door Vehicle not moving. Close. open Engine Message Message Indic- Action ator Engine fault Amber Have your vehicle checked by an authorized Service now dealer as soon as possible.
  • Page 76 Information Displays Lighting Message Message Indic- Action ator Brake lamp Bulb fault Displays when the brake lamp bulb has burned out. See Changing a Bulb (page 170). Low beam Bulb fault Displays when the low beam headlamp bulb has burned out. See Changing a Bulb (page 170).
  • Page 77 Information Displays Parking Brake Message Message Indic- Action ator Park brake applied Displays when the parking brake is set, the engine is running and your vehicle speed is above 3 mph (5 km/h). If the warning stays on after the parking brake is released, have your vehicle checked by an authorized dealer as soon as possible.

  • Page 78: Climate Control

    Climate Control Air Conditioning PRINCIPLE OF OPERATION The system directs air through the Outside Air evaporator for cooling. The evaporator extracts humidity from the air to help keep Keep the air intakes in front of the the windows free of mist. The system windshield free from obstruction (such as directs the resulting condensation to the snow or leaves) to allow the climate...

  • Page 79: Manual Climate Control

    Climate Control Side Air Vents To close the air vent slide the airflow direction control down. MANUAL CLIMATE CONTROL Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...
  • Page 80 Climate Control Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. Recirculated air: Press the button to switch between outside air and recirculated air.

  • Page 81: Automatic Climate Control

    Climate Control AUTOMATIC CLIMATE CONTROL AUTO: Press the button to select automatic operation. The system automatically controls the temperature, amount and distribution of the airflow to reach and maintain your previously selected temperature. Fan speed: Controls the volume of air circulated in your vehicle. Press the buttons to select the desired fan speed.

  • Page 82: Hints On Controlling The Interior Climate

    Climate Control Footwell: Press the button to distribute air through the footwell air vents. Air conditioning: Press the button to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes.
  • Page 83 Climate Control Vehicle Stationary for Extended Note: To reduce fogging of the windshield Periods During Extreme High during humid weather, adjust the air distribution control to the windshield air Ambient Temperatures vents position. Increase the temperature • Apply the parking brake. and fan speed and press the A/C button to improve clearing, if required.

  • Page 84: Rear Passenger Climate Controls

    Climate Control REAR PASSENGER CLIMATE CONTROLS Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. Temperature and air distribution control: Controls the temperature of the air circulated in your vehicle. Adjust to select the desired temperature and distribution.

  • Page 85: Auxiliary Heater

    Climate Control Heated Windshield Note: Do not remove ice from the mirror glass with a scraper. Do not adjust a frozen Press the button to clear the in place mirror glass. This may cause heated windshield of thin ice damage to the mirror glass or the heated and fog.
  • Page 86 Climate Control The system will only operate if there is a Programming the Fuel Operated minimum of 7.5 liters (1.6 gallons) of fuel Parking Heater in the vehicle fuel tank and the outside air Use the information display controls on temperature is below 59°F (15°C).
  • Page 87 Climate Control Programming the Time Functions Programming the Once Function Set the time you want your vehicle to be Selecting this function allows you to warm and ready to drive. Use the program one heating cycle for one specific information display controls on the day.
  • Page 88 Climate Control Switching the Heat Now Function On Selecting this function allows you to switch the system on immediately. WARNING Use the information display controls on Do not use the fuel operated parking the steering wheel. See Information heater at fuel filling stations or near Displays (page 66).
  • Page 89 Climate Control Use the information display controls on Displays (page 66). the steering wheel. See Information To switch the auxiliary heater on and off, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Aux heater Press the OK button.

  • Page 90: Seats

    Seats • Adjust the head restraint so that the SITTING IN THE CORRECT top of it is level with the top of your POSITION head and as far forward as possible. Make sure that you remain WARNINGS comfortable. Do not recline the seat backrest too •...

  • Page 91: Manual Seats

    Seats Removing the Head Restraints Rear Center Head Restraint Front Head Restraint Press and hold the locking button and remove the head restraint. MANUAL SEATS WARNINGS Do not adjust the driver seat or seatback when your vehicle is Press and hold the locking button. moving.

  • Page 92: Tourneo Connect (Chc) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl

    Seats Recline Adjustment Adjusting the Lumbar Support Folding the Seatback WARNINGS When folding the seatback down, take care not to get your fingers caught between the seatback and seat frame. Failure to follow this warning could result in serious personal injury. Do not sit behind a seat that you fold forward.

  • Page 93: Rear Seats

    Seats Vehicles With Five Seats Folding the Seat Forward Lift the lever. Pull the strap on the side of the seatback. 2. Fold the seatback forward. 2. Fold the seatback forward. REAR SEATS WARNINGS Do not use the bench seats as a bed when your vehicle is moving.
  • Page 94 Seats Removing the Seats 5. Lift the support rod and connect it to the seat frame. This prevents the seat from falling backward. Note: Rear row occupants can sit next to a seat in the same row that has the seatback in the folded position, but not when the seat is in the tilted position.

  • Page 95: Vehicles With Seven Seats

    Seats Vehicles With Seven Seats Second Row Seats Folding the Seat Flat 3. Pull the large strap on the rear of the seatback. 4. Move the seat forward to the lowered position. Note: A distinct click will be heard when the seat is locked in the lowered position.
  • Page 96 Seats Unfolding the Seat Pull the large strap on the rear of the Folding the Seat Flat seatback, lift the seat and push down Move the seat fully backward. to lock into position. 2. Pull the short strap on the rear of the seatback, unfold the seat back backward and lock into position.

  • Page 97: Heated Seats

    Seats Creating a Level Load Floor 4. Pull the strap on the rear of the The carpeted cover is held in position by seatback. magnets. Fold the carpeted cover forward 5. Fold the seatback forward. to cover up the folded seats. Unfolding the Seat HEATED SEATS WARNING...

  • Page 98: Rear Seat Armrest

    Seats Do not do the following: • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. • Operate the heated seats unless the engine is running.

  • Page 99: Auxiliary Power Points

    Auxiliary Power Points 12 Volt DC Power Point CIGAR LIGHTER WARNINGS Do not use the power point for operating a cigar lighter element, this can result in fire or serious injury. Do not insert objects other than an accessory plug into the power point, this can result in fire or serious injury.

  • Page 100: Storage Compartments

    Storage Compartments CUP HOLDERS OVERHEAD CONSOLE WARNINGS WARNING Do not place hot drinks in the cup Do not place heavy objects in the holders when your vehicle is moving. storage compartment. Heavy objects may become projectiles in a crash or Make sure that cups placed in the sudden stop, which may increase the risk holders do not obstruct your vision...
  • Page 101 Storage Compartments Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...

  • Page 102: Starting And Stopping The Engine

    Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover.

  • Page 103: Starting A Gasoline Engine - Manual Transmission

    Starting and Stopping the Engine To unlock the steering wheel: 3. Start the engine. Insert the key in the ignition switch. If the engine does not start, repeat the cold or hot engine procedure. 2. Turn the key to position I. Note: You may need to rotate the steering Engine Idle Speed after Starting wheel slightly to assist unlocking if there is...

  • Page 104: Starting A Diesel Engine

    Starting and Stopping the Engine If you have difficulty starting the engine Note: Do not touch the accelerator pedal. when the temperature is below -13°F Note: Releasing the clutch pedal while the (-25°C), press the accelerator pedal to the engine is starting will stop the engine mid-way point of its travel and try again.

  • Page 105: Switching Off The Engine

    Starting and Stopping the Engine Note: During regeneration at low speed or SWITCHING OFF THE ENGINE engine idle, you may smell a hot metallic odor and could notice a clicking metallic Vehicles With a Turbocharger sound. This is due to the high temperatures reached during regeneration and is normal.

  • Page 106: Using The Engine Block Heater

    Starting and Stopping the Engine We recommend that you do the following The heater uses 0.4 to 1.0 kilowatt-hours for a safe and correct operation: of energy per hour of use. The system does not have a thermostat. It achieves •...

  • Page 107: Unique Driving Characteristics

    Unique Driving Characteristics AUTO-START-STOP Note: For vehicles with auto-start-stop, the Note: When the auto-start-stop indicator battery requirement is different. It must be flashes amber, shift into neutral or press the replaced by one of exactly the same clutch pedal. specification as the original. Note: If the system detects a malfunction, The system reduces fuel consumption and it will switch off.
  • Page 108 Unique Driving Characteristics Press the clutch pedal. The system may automatically restart the engine under certain conditions, for example: • Low battery voltage. • To maintain the interior climate. Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl...

  • Page 109: Fuel And Refueling

    Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...

  • Page 110: Fuel Quality - Gasoline

    Fuel and Refueling FUEL QUALITY - GASOLINE WARNINGS Use diesel that meets the specification defined by EN 590 or WARNINGS the relevant national specification. Do not mix gasoline with oil, diesel or other liquids. This could cause a chemical reaction. Note: We recommend that you use only high quality fuel.

  • Page 111: Catalytic Converter

    Fuel and Refueling Refilling With a Portable Fuel Locate the plastic funnel in the glove Container box. 2. Slowly insert the funnel into the WARNINGS capless fuel system. Do not insert the nozzle of portable 3. Fill your vehicle with fuel from the fuel containers or aftermarket portable fuel container.

  • Page 112: Refueling

    Fuel and Refueling REFUELING WARNINGS Do not attempt to start the engine if you have filled the fuel tank with the incorrect fuel. This could damage the engine. Have your vehicle checked by an authorized dealer immediately. Do not use any kind of flames or heat near the fuel system.

  • Page 113: Fuel Consumption

    Fuel and Refueling Filling a Fuel Container Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • Do not fill a fuel container while it is in the vehicle (including the cargo area).

  • Page 114: Fuel Consumption Figures - 1.0L Ecoboost (74Kw/100Ps)

    Fuel and Refueling Note: The amount of fuel in the empty Fill the fuel tank completely and record reserve varies and should not be relied upon the initial odometer reading. to increase driving range. When refueling 2. Each time you fill the fuel tank, record your vehicle after the fuel gauge indicates the amount of fuel added.

  • Page 115: Fuel Consumption Figures - 1.6L Ecoboost (110Kw/150Ps) - Sigma

    Fuel and Refueling FUEL CONSUMPTION FIGURES - 1.6L ECOBOOST (110KW/150PS) - SIGMA Fuel Consumption Figures Variant Urban Extra-Urban Combined CO2 Emissions MPG (L/100 MPG (L/100 MPG (L/100 g/km 25.9 (10.9) 44.8 (6.3) 35.3 (8) FUEL CONSUMPTION FIGURES - 1.6L DURATORQ-TDCI (55KW/ 75PS)/1.6L DURATORQ-TDCI (70KW/95PS) (TZ) Fuel Consumption Figures Vehicles without: Auto-Start-Stop...

  • Page 116: Fuel Consumption Figures - 1.6L Duratorq-Tdci (70Kw/95Ps) (Tz), Trend Ecolite

    Fuel and Refueling FUEL CONSUMPTION FIGURES - 1.6L DURATORQ-TDCI (70KW/ 95PS) (TZ), TREND ECOLITE Fuel Consumption Figures Vehicles without: Speed Limiter Variant Urban Extra-Urban Combined CO2 Emissions MPG (L/100 MPG (L/100 MPG (L/100 g/km 57.6 (4.9) 64.2 (4.4) 61.4 (4.6) Vehicles with: Speed Limiter Variant Urban...

  • Page 117: Transmission

    Transmission Selector Lever Positions MANUAL TRANSMISSION - 6- SPEED MANUAL TRANSMISSION Selecting Reverse Gear Do not engage reverse gear when your vehicle is moving. This can cause damage to the transmission. Park Reverse Neutral Drive Raise the collar when you select reverse gear.
  • Page 118 Transmission Drive (D) mode also provides a kickdown WARNINGS function. See Kickdown. Apply the parking brake and shift the gearshift lever to park (P) before Note: A shift will occur only when your leaving your vehicle. Make sure that vehicle speed and the engine speed are the gearshift lever is latched in position.
  • Page 119 Transmission Emergency Park Position Release Moving Off Lever Press the brake pedal. WARNINGS 2. Shift the gearshift lever to drive (D), reverse (R) or sport (S). Do not drive your vehicle until you verify that the brake lamps are 3. Release the parking brake. working.
  • Page 120 Transmission 3. Locate the white lever, situated on the left hand side of the gearshift lever. 4. Move the white lever toward the rear of the vehicle and move the gearshift lever out of park (P) and into neutral (N). 5.

  • Page 121: Brakes

    Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake WARNING heavily by measuring the rate at which you press the brake pedal. It provides Driving while distracted can result in maximum braking efficiency as long as you loss of vehicle control, crash and press the pedal.

  • Page 122: Hill Start Assist - Automatic Transmission

    Brakes Press the foot brake pedal firmly. When the system is active, your vehicle will remain stationary on the slope for two to 2. Pull the parking brake lever up to its three seconds after you release the brake fullest extent. pedal.
  • Page 123 Brakes 4. Drive off in the normal manner. The WARNINGS brakes will be released automatically. You must remain in your vehicle when the system turns on. At all Switching the System On and Off times, you are responsible for controlling your vehicle, supervising the Your vehicle comes with this feature system and intervening, if required.

  • Page 124: Traction Control

    Traction Control PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.

  • Page 125: Stability Control

    Stability Control Stability Control Warning Lamp PRINCIPLE OF OPERATION While driving, it flashes when the system Electronic Stability Program is operating. See Warning Lamps and Indicators (page 62). WARNING The system does not relieve you of USING STABILITY CONTROL your responsibility to drive with due care and attention.

  • Page 126: Parking Aids

    As you continue the inner your responsibility to drive with due sensors will detect objects directly behind care and attention. your vehicle. If your vehicles has a non-Ford approved trailer tow module the PARKING AID system may not correctly detect objects.
  • Page 127 Parking Aids The parking aid system gives an audible The system detects large objects when warning and reduces the radio volume you move the transmission selector lever when it detects a large object within a to R (reverse): limited range of your vehicle’s bumpers. •...

  • Page 128: Rear View Camera

    Parking Aids • The parking aid system prioritises audible warnings based on large objects that are the closest to your vehicle’s front or rear bumper. For example, if an object is 24 inches (60 centimeters) from your vehicle’s front bumper and at the same time, an object is only 16 inches (40 centimeters) from your vehicle’s rear bumper, you will hear the...

  • Page 129: Using The Display

    Parking Aids Using the Display WARNINGS The camera may not detect objects WARNINGS that are very close to your vehicle. Objects in the display are closer than Back up as slow as possible since they appear. higher speeds might limit your Objects above the camera may not reaction time to stop the vehicle.

  • Page 130: Switching The Rear View Camera Off

    Parking Aids Note: When reversing with a trailer the camera will show the direction of your vehicle and not the direction of the trailer. Note: When reversing with a trailer the screen does not display the lines. Switching the Rear View Camera The image does not display when you move the gearshift lever into Park (P).

  • Page 131: Cruise Control

    Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set The indicator will display in the speed without keeping your foot on the instrument cluster. accelerator pedal. You can use cruise control when your vehicle speed is greater than 20 mph (30 km/h).

  • Page 132: Driving Aids

    Driving Aids Note: The set speed limit can be SPEED LIMITER intentionally exceeded for a short period of time if required, for example when Principle of Operation overtaking. WARNING Switching the System On and Off When you are going downhill, your Press switch B.

  • Page 133: Active City Stop

    ACTIVE CITY STOP WARNINGS The system may not operate Principle of Operation correctly if you replace the windshield with a non-Ford WARNINGS windshield. Do not carry out windshield repairs in front of the sensor. Failure to You are responsible for controlling your vehicle at all times.
  • Page 134 Driving Aids Switching the System Off and On Your vehicle comes with this feature already enabled. If required, you can switch this feature off using the information display controls. See General Information (page 66). Note: The system automatically turns on every time you switch the ignition on.

  • Page 135: Load Carrying

    Load Carrying GENERAL INFORMATION LUGGAGE ANCHOR POINTS WARNINGS Use load securing straps to an approved standard, e.g. DIN. Make sure that you secure all loose items properly. Place luggage and other loads as low and as far forward as possible within the luggage or loadspace.

  • Page 136: Cargo Nets

    Load Carrying Cargo Management System CARGO NETS Equipped) Installing the Net The system is located in the floor of the cargo area. Lift the handle to open. Adjustable Load Floor (If Equipped) Push the ends of the upper bar toward each other and insert them into the retainers in the roof.

  • Page 137: Roof Racks And Load Carriers

    Load Carrying 3. Tighten the straps. Removing the Net 2. Attach the net to the luggage anchor points. See Luggage Anchor Points (page 133). Release the straps. 2. Remove the net from the luggage anchor points. 3. Remove the upper bars. ROOF RACKS AND LOAD CARRIERS WARNINGS...
  • Page 138 When using the roof rack system, we recommend you use Ford genuine accessory crossbars designed specifically for your vehicle. Make sure that you securely fasten the load. Check the tightness of the load before driving and at each fuel stop.

  • Page 139: Towing

    Towing You must carry the towing eye in your TRAILER SWAY CONTROL vehicle at all times. This feature applies your vehicle brakes at Front Towing Eye individual wheels and if necessary, reduces engine power. If the trailer begins to sway, the traction control warning lamp will flash.

  • Page 140: Transporting The Vehicle

    Towing TRANSPORTING THE VEHICLE TOWING THE VEHICLE ON FOUR WHEELS - AUTOMATIC TRANSMISSION WARNINGS You must switch the ignition on when your vehicle is being towed. Failure to follow this warning could seriously increase the risk of injury or death. You must make sure the transmission selector lever is placed in position N.

  • Page 141: Towing The Vehicle On Four Wheels - Manual Transmission

    Towing Drive off slowly and smoothly without Drive off slowly and smoothly without jerking the vehicle that is being towed. jerking the vehicle that is being towed. You must only use the towing eye that was You must only use the towing eye that was delivered with your vehicle.

  • Page 142: Driving Hints

    Driving Hints You must only drive your vehicle for a short BREAKING-IN distance if the engine overheats. The distance you can travel depends on Tires ambient temperature, vehicle load and terrain. The engine will continue to operate WARNING with limited power for a short time. New tires need to be run-in for If the engine temperature continues to rise, approximately 300 miles (500...

  • Page 143: Cold Weather Precautions

    Driving Hints Efficient Speed When driving in water, maintain a low speed and do not stop your vehicle. After Higher speeds use more fuel. Reduce your driving through water and as soon as it is cruising speed on open roads. safe to do so: •...
  • Page 144 Driving Hints WARNINGS Do not place unsecured floor mats or any other covering in the foot well. Do not place additional floor mats or any other covering on top of the original floor mats. This will reduce the pedal clearance and interfere with the pedal operation.

  • Page 145: Roadside Emergencies

    Roadside Emergencies In the event of a moderate to severe crash, HAZARD WARNING FLASHERS your vehicle is fitted with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should the engine turn off after a crash, The hazard warning button is located on you may restart the engine by carrying out...

  • Page 146: Jump Starting The Vehicle

    Roadside Emergencies JUMP STARTING THE VEHICLE Positive connection cable Negative connection cable WARNINGS Do not use fuel lines, engine rocker Position the vehicles so that they do covers or the intake manifold as not touch one another. grounding points. 2. Switch off the engine and any electrical equipment.
  • Page 147 Roadside Emergencies WARNING Do not switch on the headlamps when disconnecting the cables. The peak voltage could blow the bulbs. Disconnect the cables in the reverse order. Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...

  • Page 148: Fuses

    Fuses Luggage Compartment Fuse Box FUSE BOX LOCATIONS Engine Compartment Fuse Box The fuse box is located in the engine compartment. See Maintenance (page 158). Passenger Compartment Fuse Box The fuse box is located in the luggage compartment on the right-hand side. The fuse box is located below the glove Remove the fuse box cover to gain access box.

  • Page 149: Fuse Specification Chart

    Fuses FUSE SPECIFICATION CHART Engine Compartment Fuse Box Fuse Fuse Rating Circuits protected Not used Not used Not used Not used Not used Not used Anti-lock brake system Electronic stability program Stability control Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...
  • Page 150 Fuses Fuse Fuse Rating Circuits protected Heated rear window Blower motor Rear floor console auxiliary power point Powertrain control module Starter relay Heated windshield (right-hand side) Rear auxiliary power points Charge air cooler (1.0L EcoBoost) Heated windshield (left-hand side) Floor console auxiliary power point Driver stowage bin auxiliary power point Anti-lock brake system Stability Control...
  • Page 151 Fuses Fuse Fuse Rating Circuits protected Air conditioning clutch Voltage quality module (ignition) Rear power windows (without door control unit) Front power windows (without door control unit) Ignition switch position II output Security horn Engine control module Mass air flow solenoid Exhaust gas recirculation solenoid Engine control module Ignition coil pack...
  • Page 152 Fuses Fuse Fuse Rating Circuits protected Windshield wiper 7.5A Heated exterior mirror (without door control unit) Body control module Mini fuses Cartridge fuses Relay Circuits switched Charge air cooler fan (1.0L EcoBoost) Horn Security horn Not used Rear window wiper Not used Heated windshield Accessory delay...

  • Page 153: Passenger Compartment Fuse Box

    Fuses Passenger Compartment Fuse Box Fuse Fuse Rating Circuits protected Fuel pump Not used Not used Passive anti-theft system transceiver Interior lamp Driver door switch pack Glove compartment lamp Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...
  • Page 154 Fuses Fuse Fuse Rating Circuits protected Overhead console switch bank Not used Autowipers Auto-dimming interior mirror Adaptive cruise control (front sensing module) Not used Liftgate release Not used 7.5A SYNC Front display interface module Global positioning system module Electric steering column lock Instrument panel cluster Not used Heating control head (manual air conditioning)

  • Page 155: Load Compartment Fuse Box

    Fuses Fuse Fuse Rating Circuits protected Radio frequency receiver Interior motion sensor Washer pump Central locking Not used 7.5A Ignition switch Airbag module Occupant classification system Passenger airbag deactivation indicator Not used Not used Not used Load Compartment Fuse Box Fuse Fuse Rating Circuits protected...
  • Page 156 Fuses Fuse Fuse Rating Circuits protected Not used Door control unit (left-hand rear) Door control unit (right-hand rear) Security horn Not used Not used Not used Climate control (vehicles with start-stop) Instrument panel cluster (vehicles with start-stop) 7.5A Information and entertainment display SYNC Global positioning system module (vehicles with start-stop)
  • Page 157 Fuses Fuse Fuse Rating Circuits protected Blind spot monitoring system Front view camera Adaptive cruise control Rear view camera with park assist Low voltage DC/DC converter ignition signal Parking aid Not used Not used Not used Driver heated seat Passenger heated seat Not used Power sunblind Not used...

  • Page 158: Changing A Fuse

    Fuses Relay Circuits switched Not used Security horn Not used CHANGING A FUSE Fuses WARNING If electrical components in the vehicle are Always replace a fuse with one that not working, a fuse may have blown. Blown has the specified amperage rating. fuses are identified by a broken wire within Using a fuse with a higher amperage the fuse.
  • Page 159 Fuses Color Fuse rating Mini fuses Standard Maxi fuses Cartridge Fuse link fuses maxi fuses cartridge Blue Yellow Yellow Brown Natural Black Black Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...

  • Page 160: Maintenance

    Have your vehicle serviced regularly to help • Tire pressures (when cold). See maintain its roadworthiness and resale Technical Specifications (page 188). value. There is a large network of Ford • Tire condition. See Wheels and Tires authorized repairers that are there to help (page 184).

  • Page 161: Closing The Hood

    Maintenance 3. Move the catch to the left. 4. Open the hood and support it with the support rod. Closing the Hood Remove the support rod from the catch and secure correctly. 2. Lower the hood and allow it to drop under its own weight for the last 8 inches to 12 inches (20 centimeters to 30 centimeters).

  • Page 162: Under Hood Overview - 1.0L Ecoboost (74Kw/100Ps), Lhd

    Maintenance UNDER HOOD OVERVIEW - 1.0L ECOBOOST (74KW/100PS), LHD Engine coolant reservoir : See Engine Coolant Check (page 167). Engine oil dipstick : See Engine Oil Dipstick (page 166). Engine oil filler cap : See Engine Oil Dipstick (page 166). Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168).

  • Page 163: Under Hood Overview - 1.0L Ecoboost (74Kw/100Ps), Rhd

    Maintenance UNDER HOOD OVERVIEW - 1.0L ECOBOOST (74KW/100PS), RHD Engine coolant reservoir : See Engine Coolant Check (page 167). Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). Engine oil dipstick : See Engine Oil Dipstick (page 166). Engine oil filler cap : See Engine Oil Dipstick (page 166).

  • Page 164: Under Hood Overview - 1.6L Ecoboost , Lhd

    Maintenance UNDER HOOD OVERVIEW - 1.6L ECOBOOST , LHD Engine coolant reservoir : See Engine Coolant Check (page 167). Engine oil filler cap : See Engine Oil Dipstick (page 166). Engine oil dipstick : See Engine Oil Dipstick (page 166). Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168).

  • Page 165: Under Hood Overview - 1.6L Ecoboost (110Kw/150Ps) - Sigma, Rhd

    Maintenance UNDER HOOD OVERVIEW - 1.6L ECOBOOST (110KW/150PS) - SIGMA, RHD Engine coolant reservoir : See Engine Coolant Check (page 167). Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). Engine oil filler cap : See Engine Oil Dipstick (page 166). Engine oil dipstick : See Engine Oil Dipstick (page 166).

  • Page 166: Under Hood Overview - 1.6L Duratorq-Tdci (Dv) Diesel, Lhd

    Maintenance UNDER HOOD OVERVIEW - 1.6L DURATORQ-TDCI (DV) DIESEL, Engine coolant reservoir : See Engine Coolant Check (page 167). Engine oil filler cap : See Engine Oil Dipstick (page 166). Engine oil dipstick : See Engine Oil Dipstick (page 166). Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168).

  • Page 167: Under Hood Overview - 1.6L Duratorq-Tdci (Dv) Diesel, Rhd

    Maintenance UNDER HOOD OVERVIEW - 1.6L DURATORQ-TDCI (DV) DIESEL, Engine coolant reservoir : See Engine Coolant Check (page 167). Brake and clutch fluid reservoir : See Brake and Clutch Fluid Check (page 168). Engine oil filler cap : See Engine Oil Dipstick (page 166). Engine oil dipstick : See Engine Oil Dipstick (page 166).

  • Page 168: Engine Oil Dipstick - 1.0L Ecoboost

    Maintenance ENGINE OIL DIPSTICK - 1.0L ENGINE OIL DIPSTICK - 1.6L ECOBOOST DURATORQ-TDCI (DV) DIESEL Minimum Minimum Maximum Maximum ENGINE OIL DIPSTICK - 1.6L ENGINE OIL CHECK ECOBOOST Make sure that your vehicle is on level ground. 2. Check the oil level before starting the engine, or switch the engine off and wait 10 minutes for the oil to drain into the oil pan.

  • Page 169: Engine Coolant Check

    Remove the engine oil filler cap. See the engine is hot. Wait for the engine At a Glance (page 12). to cool down. 2. Add engine oil that meets Ford Undiluted coolant is flammable and specifications. See Technical may ignite if spilt on a hot exhaust.

  • Page 170: Brake And Clutch Fluid Check

    Maintenance BRAKE AND CLUTCH FLUID CHECK WARNINGS Do not use any fluid other than the recommended brake fluid as this will reduce brake efficiency. Use of incorrect fluid could result in the loss of vehicle control, serious personal injury or death.

  • Page 171: Checking The Wiper Blades

    Maintenance Note: You must reset the bounce-back Note: The windshield wiper blades are feature for the power windows. See Power different in length. If you install wiper blades Windows (page 55). of the wrong length, the wipers may not work correctly. If equipped with autowipers, Make sure that you dispose of the rain sensor may not work correctly.

  • Page 172: Changing A Bulb

    Maintenance 4. Release the lever when the wipers have moved to the service position. Changing the Front Wiper Blades 2. Slightly rotate the wiper blade from the wiper arm. Pull the wiper blade and arm away 3. Disengage the wiper blade from the from the glass.
  • Page 173 Maintenance Note: We recommended that you see an 4. Remove the bulb from the bulb holder authorized dealer to change the headlamp by pulling it straight out. bulbs if your vehicle is fitted with air Direction Indicator conditioning. Some bulbs are difficult to access.
  • Page 174 Maintenance Note: Do not touch the glass of the bulb. Headlamp High Beam 2. Hold the bulb holder and turn the lamp Remove the cover. counterclockwise and remove it. 2. Turn the bulb counterclockwise and 3. Remove the bulb by pulling it straight remove it.

  • Page 175: Rear Lamps

    Maintenance Rear Lamps License Plate Lamp These are not serviceable items, see an authorized dealer if they fail. Interior Lamps Front Interior Lamp Carefully remove the lamp. Remove the screws. 2. Turn the bulb holder counterclockwise and remove it. 3. Remove the bulb by pulling it straight out.

  • Page 176: Bulb Specification Chart

    Maintenance Front Interior LED lamps Reading Lamps Carefully remove the lamp. 2. Turn the bulb holder counterclockwise and remove it. Note: If your vehicle has LED lamps these 3. Remove the bulb by pulling it straight are not serviceable items, see an authorized out.

  • Page 177: Reversing Lamp

    Maintenance Lamp Specification Power (watt) Rear fog lamp P21W Reversing lamp W16W Side repeater WY5W Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...

  • Page 178: Technical Specifications - 1.0L Ecoboost (74Kw/100Ps)

    TECHNICAL SPECIFICATIONS - 1.0L ECOBOOST (74KW/100PS) Vehicle Fluids Item Specification Viscosity Grade Recommended fluid Castrol Engine Oil Engine oil WSS-M2C948-B 5W-20 Ford Engine Oil Antifreeze Super WSS-M97B44-D Plus Premium Engine coolant Motorcraft Anti- WSS-M97B44-D2 freeze Super Plus Premium Ready Mix Brake Fluid DOT 4...
  • Page 179 Maintenance Item Quantity Windshield and rear window washer 0.7 gal (3 L) system - including headlamp washer Engine cooling system 1.3 gal (5.85 L) Fuel tank 13.2 gal (60 L) Engine lubrication system - including the 0.9 gal (4.1 L) oil filter Engine lubrication system - excluding the 0.8 gal (4 L)

  • Page 180: Technical Specifications - 1.6L Duratorq-Tdci (Dv) Diesel

    DIESEL Vehicle Fluids Item Specification Viscosity Grade Recommended fluid Castrol Engine Oil Engine oil WSS-M2C913-D 5W-30 Ford Engine Oil Antifreeze Super WSS-M97B44-D Plus Premium Engine coolant Motorcraft Anti- WSS-M97B44-D2 freeze Super Plus Premium Ready Mix Brake Fluid DOT 4 WSS-M6C65-A2...

  • Page 181: Technical Specifications - 1.6L Ecoboost (110Kw/150Ps) - Sigma

    - SIGMA Vehicle Fluids Item Specification Viscosity Grade Recommended fluid Castrol Engine Oil Engine oil WSS-M2C948-B 5W-20 Ford Engine Oil Castrol Engine Oil Alternative engine oil WSS-M2C913-C 5W-30 Ford Engine Oil Motorcraft Anti- Engine coolant WSS-M97B44-D freeze Super Plus Premium...

  • Page 182: Tourneo Connect (Chc) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl

    • increased emission levels • reduced engine performance • reduced fuel economy. We recommend Castrol Engine Oil and Ford Engine Oil. Item Quantity Windshield and rear window washer 0.7 gal (3 L) system - including headlamp washer Engine cooling system 2 gal (9.1 L)
  • Page 183 Maintenance Engine Oil Adding Capacities Quantity 0.2 gal (0.75 L) The amount of oil required to raise the level on the dipstick from minimum to maximum. Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium Hig...

  • Page 184: Vehicle Care

    Vehicle Care Cleaning the Chrome Trim CLEANING THE EXTERIOR WARNINGS WARNINGS Do not use abrasives or chemical If you use a car wash with a waxing solvents. Use soapy water. cycle, make sure that you remove the wax from the windshield. Do not apply cleaning product to hot surfaces and do not leave cleaning Prior to using a car wash facility...

  • Page 185: Repairing Minor Paint Damage

    Remove particles such as bird droppings, We recommend that you use Ford service tree sap, insect deposits, tar spots, road wheel cleaner. Make sure that you read salt and industrial fallout before repairing and follow the manufacturer’s instructions.

  • Page 186: Wheels And Tires

    Wheels and Tires GENERAL INFORMATION WARNINGS Do not use the kit on a previously A decal with tire pressure data is located damaged tire, for example when it in the driver’s door opening. has been driven under inflated. This could cause loss of vehicle control, Check and set the tire pressure at the personal injury or death.
  • Page 187 Wheels and Tires WARNINGS WARNINGS Never leave the kit unattended while Do not stand directly beside the tire in use. while the compressor is operating. This could cause personal injury if Do not keep the compressor the tire bursts. operating for more than 10 minutes. Watch the sidewall of the tire.
  • Page 188 Wheels and Tires Label Pressure gauge Peel off the label J showing the maximum permissible speed of 50 mph (80 km/h) from the casing and attach it to the instrument panel in the driver’s field of view. Make sure the label does not obscure anything important.
  • Page 189 Wheels and Tires Checking the Tire Pressure Note: After you have switched the compressor off, you may hear air escaping WARNING from the damaged tire. This is normal and can be ignored provided that the specified Before driving, make sure the tire is minimum tire pressure has been reached.

  • Page 190: Tire Care

    Wheels and Tires Note: Remember that this kit only provides USING WINTER TIRES temporary mobility. Regulations concerning tire repair after usage of the kit may differ If winter tires are used you must make sure from country to country. You should consult that you use the correct tire pressures.

  • Page 191: Tire Pressure Monitoring System

    Wheels and Tires The system is not a substitute for correct TIRE PRESSURE MONITORING tire maintenance. SYSTEM You must maintain the correct tire pressures, even if low tire pressure has not WARNING illuminated the warning lamp. The tire pressure monitoring system The tire pressure monitoring system has a is not a substitute for manually system malfunction indicator to warn you...
  • Page 192 Wheels and Tires Understanding the Tire Pressure If the vehicle is stationary overnight and Monitoring System the temperature significantly lower than the daytime temperature, tire pressures The system measures the pressure in the may decrease by up to 3 psi (0.2 bar) when four road tires and sends the tire pressure there is a drop in the ambient temperature readings to your vehicle.
  • Page 193 Wheels and Tires System Warning Lamps Warning lamp Description Action Solid warning lamp Tire(s) under-inflated Make sure tires are at the correct pressure. See Wheels and Tires (page 184). The tire pressures are also on the tire inflation pressure label (located on the edge of driver door or the B-Pillar).

  • Page 194: Changing A Road Wheel

    Wheels and Tires To maintain your vehicle load carrying Carrying Out the System Reset capability, your vehicle requires different Procedure tire pressures in the front tires compared Check the tire pressures and inflate all to the rear tires. the tires to the correct pressure. The system illuminates the warning lamp 2.
  • Page 195 Wheels and Tires Note: Vehicles with a temporary mobility WARNINGS kit do not have a vehicle jack or a wheel If you are unsure what type of spare brace. wheel you have do not exceed 50 mph (80 km/h). It is recommended to use a workshop type hydraulic jack for changing between Only fit snow chains to specified summer and winter tires.
  • Page 196 Wheels and Tires Emergency use only Maintenance Indentations in the sills show the location of the jacking points. Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl...

  • Page 197: Removing The Wheel Trim

    Wheels and Tires Insert the hexagonal end of the wheel brace into the guide hole. 2. Turn the wheel brace counterclockwise until the spare wheel rests on the ground and there is slack in the cable. 3. Unscrew the cap and slide it back, turn the nipple of the cable through 90 degrees to remove the first cable.
  • Page 198 Wheels and Tires 3. Jack up your vehicle until the tire is WARNINGS clear of the ground. Set up a warning triangle. 4. Remove the lug nuts and the wheel. Note: Do not lay alloy wheels face down Make sure that your vehicle is on firm, on the ground, this will damage the paint.

  • Page 199: Technical Specifications - Short Wheelbase

    Wheels and Tires Note: The lug nuts of alloy wheels can also 4. Partially tighten the lug nuts in the be used for the steel spare wheel for a short sequence shown. time (maximum two weeks). 5. Lower your vehicle and remove the jack.

  • Page 200: Technical Specifications - Long Wheelbase

    Wheels and Tires Tire Pressures (Cold Tires) Normal load Full load Tire size Variant Front Rear Front Rear psi (bar) psi (bar) psi (bar) psi (bar) 205/60 R16 530kg and 33 psi 30 psi 36 psi 42 psi 550kg (2.3 bar) (2.1 bar) (2.5 bar) (2.9 bar)

  • Page 201: Capacities And Specifications

    Capacities and Specifications VEHICLE DIMENSIONS - LONG WHEELBASE Vehicle Dimensions Dimension description in (mm) Maximum length 189.7 in (4,818 mm) Overall width including exterior mirrors 84.1 in (2,137 mm) Overall height - EC curb weight 72.6 in (1,845 mm) Wheelbase 120.6 in (3,062 mm) Front track 61.7 in (1,568 mm)

  • Page 202: Towbar Dimensions

    Capacities and Specifications TOWBAR DIMENSIONS Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl...

  • Page 203: Vehicle Identification Plate

    Capacities and Specifications Item Dimension description in (mm) Bumper to end of tow ball 4.4 in (113 mm) Attachment point to center of tow ball 0.8 in (21 mm) Wheel center to center of tow ball 37.9 in (963 mm) Center of tow ball to side member 19.4 in (493 mm) Distance between side members...

  • Page 204: Vehicle Identification Number

    Capacities and Specifications Engine designation Engine power and emission level Vehicle identification number Gross vehicle weight Gross train weight Maximum front axle weight Maximum rear axle weight Your vehicle identification number and maximum weights are shown on a plate, located at the bottom of the lock side of the right-hand door aperture.

  • Page 205: Audio System

    There are two different modes for MP3 compact discs may not function correctly and WMA disc playback: MP3 and when used in Ford CD players. WMA track mode (system default) and Note: Do not insert CDs with homemade MP3 and WMA folder mode.

  • Page 206: Audio Unit - Vehicles With: Am/Fm/Cd/ Digital Audio Broadcast (Dab) Radio/Sync

    Audio System • MP3 and WMA folder mode represents In track mode, the system displays and a folder structure consisting of one plays the structure as if it were only one level of folders. The CD player numbers level deep (all MP3 and WMA files play, all MP3 and WMA tracks on the disc regardless of being in a specific folder).
  • Page 207 Audio System CD slot: Where you insert a CD. Eject: Press the button to eject a CD. Passenger airbag information: Informs you when the passenger airbag is either on or off. INFO: Press the button to access radio, CD, USB and IPod information. TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement.
  • Page 208 Audio System Seek up: Press the button to go to the next radio station up the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the next track. In PHONE mode, press the button to end or reject a phone call.
  • Page 209 Audio System Station Tuning Control Note: When you drive to another part of the country, stations that broadcast on Seek Tuning alternative frequencies, and are stored on preset buttons, may be updated with the Select a frequency band and briefly press correct frequency and station name for that the seek up or seek down button.
  • Page 210 Audio System Note: If traffic announcement is on and you Use the left or right arrow button to select a preset or manual tune to a non adjust the setting. traffic announcement station no traffic 2. Press the OK button to confirm your announcements will be heard.

  • Page 211: Audio Unit - Vehicles With: Digital Audio Broadcast (Dab) Radio/Navigation System/Sync

    Audio System When selected, the unit continually Regional mode on: This prevents random evaluates signal strength and, if a better alternative frequency switches when signal becomes available, the unit will neighboring regional networks are not switch to that alternative. It mutes while carrying the same programming.
  • Page 212 Audio System CD slot: Where you insert a CD. Eject: Press the button to eject a CD. Passenger airbag information: Informs you when the passenger airbag is either on or off. INFO: Press the button to access radio, CD, USB, IPod and Navigation information.
  • Page 213 Audio System Clock: Press the button to select clock setup. TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. If Navigation has been selected pressing this button takes you to the Traffic menu. Function button 4: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD.
  • Page 214 Audio System You can use the button to return to radio 3. Press and hold one of the preset reception when you have been listening to buttons. A progress bar and message another source. will appear. When the progress bar completes the station has been stored.
  • Page 215 Audio System Automatic Volume Control If you are already tuned to a station that broadcasts traffic information, TP will also When available, automatic volume control be displayed. Otherwise the unit will search adjusts the volume level to compensate for a traffic program. for engine noise and road speed noise.
  • Page 216 Audio System 2. Use the up and down arrow buttons to When selected, the unit continually select the required setting. evaluates signal strength and, if a better signal becomes available, the unit will 3. Press the OK button to confirm your switch to that alternative.

  • Page 217: Audio Unit - Vehicles With: Am/Fm/Digital Audio Broadcast (Dab) Radio

    Audio System Regional mode off: This allows a larger AUDIO UNIT - VEHICLES WITH: coverage area if neighboring regional AM/FM/DIGITAL AUDIO networks are carrying the same BROADCAST (DAB) RADIO programming, but can cause random alternative frequency switches if they are not.
  • Page 218 Audio System Display: Shows the status of the current mode selected. USB socket: Insert to play audio from a compatible external device or memory stick. SET: Press the button to adjust the sound settings for bass, treble, balance and fade. Seek up: Press the button to go to the next station up the radio frequency band or the next track.
  • Page 219 Audio System Information: Press the button to access more information if it does not fit the display. TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume.
  • Page 220 Audio System Select a frequency band. Note: When you are listening to a non traffic announcement station and turn 2. Tune to the station required. traffic announcement off and on again a TP 3. Press and hold one of the preset seek will occur.
  • Page 221 Audio System Alternative Frequencies large network may be broken down into a number of smaller regional networks, The majority of programs that broadcast typically centered on major towns or cities. on the FM frequency band have a program When the network is not split into regional identification code, it can be recognized by variants, the whole network caries the audio units.
  • Page 222 3. Search for Bluetooth devices using the cell phone. For information on phone settings, refer to your cell phone user manual. 4. Select FORD AUDIO from the list of Bluetooth devices found by your phone. 5. Enter the six digit number into your cell phone when prompted to pair the audio system and cell phone.
  • Page 223 Audio System Phonebook Downloading Phone options If your phonebook was not downloaded during initial Bluetooth pairing follow this REDIAL process: PHONEBOOK Press the PHONE button and then keep pressing the MENU button to CALL HISTORY scroll to the load phonebook option. ADD DEVICE 2.
  • Page 224 Audio System Press the seek up and down keys to skip forward or backward through tracks. Press Note: Only use USB Mass-Storage device and hold to fast forward and reverse compliant devices. through the track. Note: Always switch your audio unit to a different source (for example the radio) Message Description...
  • Page 225 Audio System Select the device as the audio source by Note: Make sure the device is paired before pressing the AUX button until the using this feature. Bluetooth audio option appears in the Declaration of Conformity display. The device playback can be controlled Hereby, Visteon Corporation, declares that using the audio unit buttons play, pause, this Bluetooth enabled car radio is in...

  • Page 226: Digital Radio

    Audio System Note: When you reach the first or last radio DIGITAL RADIO station within an ensemble, further tuning will skip to the next ensemble. There may The system allows you to listen to DAB be a delay during this change and the audio (Digital Audio Broadcast) radio stations.

  • Page 227: Audio Input Jack

    Audio System 2. Press and hold one of the preset AUDIO INPUT JACK buttons. A progress bar and message will appear. When the progress bar WARNINGS completes the radio station has been Driving while distracted can result in stored. The system will mute loss of vehicle control, accident and momentarily as confirmation.

  • Page 228: Usb Port

    Audio System 2. Plug the extension cable from the The USB port allows you to plug in media portable music player into the auxiliary playing devices, memory sticks and charge input jack. devices (if supported). See SYNC (page 228). 3. Switch the radio on. Select either a tuned FM station or a CD.

  • Page 229: Audio Troubleshooting

    Audio System AUDIO TROUBLESHOOTING Audio unit display Rectification Please check CD General error message for CD fault conditions. For example cannot read the CD, data-CD inserted, etc. Make sure the disc is loaded correctly. Clean and re-try, or replace disc with known music disc. If error persists contact an authorized dealer.

  • Page 230: Sync

    For further support, see an authorized • Use Emergency Assistance dealer. For more information, visit the • Access phonebook contacts and music regional Ford website. using voice commands • Stream music from your connected cell phone • Select pre-defined text messages...

  • Page 231: Using Voice Recognition

    SYNC Safety Information supported media content. The system also records a short development log of WARNING approximately 10 minutes of all recent system activity. The log profile and other Driving while distracted can result in system data may be used to improve the loss of vehicle control, crash and system and help diagnose any problems injury.
  • Page 232 SYNC Before giving a voice command, wait for You can interrupt the system at any time the system announcement to finish while it is speaking by pressing the voice followed by a single beep. Any command button. You can also cancel a voice session spoken before this does not register with at any time by pressing and holding the the system.
  • Page 233 SYNC Command Description interaction mode Provides less audible interaction and more tone prompts. advanced interaction mode novice Provides more detailed interaction and guidance. Press the voice button. When prompted: Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request.

  • Page 234: Using Sync With Your Phone

    To check your cell phone's downloading your phonebook, etc. compatibility, refer to your device's manual or visit the regional Ford website. Pairing Subsequent Cell Phones Pairing a Cell Phone For the First Wirelessly pairing your cell phone with the...
  • Page 235 SYNC Make sure the Bluetooth feature on When prompted on your cell phone's your cell phone is switched on before display, enter the six-digit PIN provided starting the search. Refer to your by the system in the audio display. The device's manual if necessary.

  • Page 236: Making A Call

    SYNC Phonebook Commands requested information appears in the audio display. When you ask the system to access a Press the voice button and when prompted phonebook name, number, etc., the say either: Command Action call (someone | [[a] To call the contact. name]) dial [[a] number] 112 (one-one-two), 700 (seven hundred) etc.
  • Page 237 SYNC Command Action call (someone | [[a] name]) dial [[a] number] Followed by a number. When the system dial [[a] confirms the number say: number] To erase the last spoken digit say: Command Action (delete | correct) Or press the left arrow button on the audio unit. To erase all spoken digits say: Command Action...
  • Page 238 SYNC Message Description and Action Mic. off Turn your vehicle's microphone off. To turn the microphone on, select the option again. Privacy Switch a call from an active hands-free environment to your cell phone for a more private conversation. When selected, the audio display will indicate the call is private.
  • Page 239 SYNC Accessing Features Through the The system attempts to automatically Cell Phone Menu re-download your phonebook and call history each time your cell phone connects You can access your call history, to the system. You must turn on the auto phonebook, sent text messages as well as download feature if your cell phone access cell phone and system settings.

  • Page 240: Text Messaging

    SYNC Message Description and Action BT Devices Access the option for Bluetooth device menu listings (add, connect, set as primary, on or off, delete). Phone settings View various settings and features on your cell phone. Emergency Assistance Turn the SYNC emergency assistance feature on or off. You have these options: Text Messaging •...
  • Page 241 SYNC Message Description and Action When you select the option to send a text message, a list of pre-defined messages appear in the audio display. Allows you to send a new text message based on a pre-defined set of 15 messages. View Allows you to read the full message and in addition provides the option to have the message read out to you by the system.
  • Page 242 SYNC Message Description and Action Set as master If this option is checked, the system will use this cell phone as the master when there is more than one cell phone paired to the system. This option can be changed for all paired cell phones (not only for the active one) using the Bluetooth devices menu.

  • Page 243: Bluetooth Devices

    SYNC Message Description and Action When automatic download is switched off, your phonebook will not be downloaded when your cell phone connects to the system. Your phonebook, call history and text messages can only be accessed when your paired cell phone is connected to the system.
  • Page 244 SYNC Message Description and Action 4. When the option to set the cell phone as the primary cell phone appears, select either yes or no. 5. Depending on the functionality of your cell phone, you may be asked extra questions (for example. if you would like to download your phonebook).

  • Page 245: Sync Applications And Services

    SYNC Message Description and Action Select this option and confirm when prompted in the audio display. Return to the factory default settings. Master reset Completely erase all information stored on the system (phonebook, call history, text messages and paired devices) and return to the factory default settings.
  • Page 246 Always place your cell phone in a Emergency Assistance, visit the regional secure location inside your vehicle. Ford website. Failure to do so may cause serious Note: Before selecting this feature, you injury to someone or damage the cell...
  • Page 247 • The language the system uses to Assistance can call the local emergency interact with the occupants of your services. Visit the regional Ford website for vehicle may differ from the language details. used to deliver information to the In the Event of a Crash emergency operator.
  • Page 248 Herzegovina, Macedonia, Netherlands, Note: During an Emergency Assistance call, Ukraine, Moldova and Russia. an emergency priority screen appears which Visit the regional Ford website for latest contains vehicle GPS coordinates when details. available. Note: It is possible that GPS location...
  • Page 249 SYNC Note: Make sure you have an active account To Access Using the SYNC Menu for the app that you have downloaded. Scroll through the list of available Some apps will work automatically with no applications and press OK to select an setup.
  • Page 250 Data is sent to Ford in the United States through the connected device. This includes through the connected device. The...
  • Page 251 SYNC App Status in the settings menu. There are three possible statuses: You can view the current status of an app Message Description and Action Update needed The system has detected a new app requiring authorization or a general permissions update is required. Up-to-date No update is required.

  • Page 252: Using Sync With Your Media Player

    SYNC • To allow your vehicle to provide SYNC is capable of hosting nearly any location information, including: GPS media player including: iPod, Zune, Plays and speed. from device players, and most USB drives. SYNC also supports audio formats such •...

  • Page 253: Media Voice Commands

    SYNC Message Play all Playlists Songs Artists Albums Genres Browse USB Reset USB Exit Media Voice Commands What's Playing? Press the voice button and when At any time during playback, you can press prompted say: the voice button and ask the system what is playing.
  • Page 254 SYNC Command Description and Action play [artist] <name> is a dynamic listing, meaning that it could be the name of anything such as desired group, artist or song. Voice commands that are not available until indexing is complete. play [genre] <name>...
  • Page 255 SYNC Command Description and Action (browse | search | show) all (song | songs | title | titles | file | files | track | tracks) shuffle off shuffle [all] [on] [play] (similar music | more like this) ((who's | who is) this | who plays this | (what's | what is) playing [now] | (what | which) (song |...

  • Page 256: Media Menu Features

    SYNC Command Description and Action pause play [play] next track [play] previous track Press AUX to select USB playback. Media Menu Features The media menu allows you to select how to play your music (such as by artist, genre, shuffle or repeat) and to find similar music or reset the index of your USB devices.

  • Page 257: Accessing Your Usb Song Library

    SYNC Accessing Your USB Song Library port. 2. Press AUX to select USB playback. Plug the device into your vehicle's USB Message Description and Action Browse USB This menu allows you to select and play your media files by artist, album, genre, playlist and track or even to browse what is on your USB device.

  • Page 258: Sync Troubleshooting

    See Using SYNC With tables below. Your Phone (page 232). To check your cell phone's compatibility, visit the regional Ford website. Cell phone issues Issue Possible cause Possible solution A lot of back-...
  • Page 259 SYNC Cell phone issues Issue Possible cause Possible solution This is a cell phone- Check your cell phone's compatibility. dependent feature. Try switching off your cell phone, resetting SYNC is not it or removing the battery, then trying again. able to down- Try pushing your phonebook contacts to load my phone- Possible cell phone...
  • Page 260 SYNC Cell phone issues Issue Possible cause Possible solution Possible cell phone Try switching off your cell phone, resetting malfunction. it or removing the battery, then trying again. Your cell phone must support downloading text messages through Bluetooth to receive incoming text messages.
  • Page 261 SYNC USB and media issues Issue Possible cause Possible solution The device is not connected. Your music files may not contain the correct artist, Make sure that all song details are popu- song title, album or genre lated. information. SYNC does not recognize music The file may be Try replacing the corrupt file with a new...
  • Page 262 SYNC Voice command issues Issue Possible cause Possible solution You may be using the Review the media voice commands at the wrong voice commands. beginning of the media section. Say the song or artist exactly as the system saved it. If you say, "Play Artist Prince", the system does not play music by Prince and the Revolution or Prince and the New Power Generation.
  • Page 263 SYNC Voice command issues Issue Possible cause Possible solution Your phonebook If the contacts are in capital letters, you contacts may be in have to spell them. JAKE requires you to capital letters. say "Call J-A-K-E". SYNC applies the phonetic pronunciation rules of the selected language to the The SYNC voice contact names stored on your cell phone.
  • Page 264 SYNC Voice command issues Issue Possible cause Possible solution SYNC uses a synthetically generated voice rather than pre-recorded human voice. The system generates voice SYNC offers several new voice control prompts and features for a wide range of languages. SYNC uses text-to- the pronunci- Dialing a contact name directly from the speech voice prompt...
  • Page 265 SYNC General Issue Possible cause Possible solution SYNC only supports four languages in a single module for text display, voice control The language and voice prompts. The country where you selected for the bought your vehicle dictates the four instrument languages based on the most popular cluster and languages spoken.

  • Page 266: Navigation

    If the glass breaks, do not Note: You can only use Ford licensed data. touch the liquid crystalline material. In case of contact with the skin, wash immediately Road Safety with soap and water.
  • Page 267 Navigation Note: You are ultimately responsible for Safety Information the safe operation of your vehicle and must If detailed viewing of route instructions is evaluate whether it is safe to follow route necessary, pull off the road when it is safe suggestions.
  • Page 268 Navigation Navigation Menu Structure Route Active guidance Route sections list Block next section Unblock route sections Destination input Country City/postcode Street District Start guidance Traffic TMC for route All TMC Block next section Route sections list Unblock route sections Home address Start guidance Change address Last destinations...

  • Page 269: Route Options

    Navigation Store position Route options Route Fast Short Always ask Driver: Leisurely Normal Fast Eco settings Trailer: Roof box Dynamic Motorway Tunnel Ferry/motorail Toll Seasonal roads Toll sticker Special functions GPS info System info Enter position Demo mode Route Options Press the NAV button and scroll to route options.
  • Page 270 Navigation Function Description Route: Always ask Select to make sure that you are always given the choice of route option for your journey. Uses the most fuel efficient route. Your driving style will influence this. Fast Uses the fastest route possible. Short Uses the shortest distance possible.
  • Page 271 Navigation Function Description Ferry/motorail When switched off the system will avoid ferry crossings and car train facilities on your route and automatically update your route distance and timings. Toll When switched off the system will avoid toll roads on your route and automatically update your route distance and timings.
  • Page 272 Navigation When You Select You Can Tour planning Set up and store a new tour by entering a number of different destinations and select the order in which you wish to visit them. You can also modify an existing tour or recall a previous tour.
  • Page 273 Navigation Selecting a Favorite Route Displays Press the NAV button. Map Display 2. Select the favorites option. Press the MAP button to view map mode. 3. Scroll to the required destination using This view will show your current location the arrow buttons. with your vehicle in the center shown as an arrow surrounded by a circle.
  • Page 274 Navigation Move Navigation Map Updates When you are in map mode, press function Annual navigation map updates are button two. You can now use the arrow available for purchase. See an authorized buttons on the audio unit to move around dealer.

  • Page 275: Appendices

    Appendices ELECTROMAGNETIC WARNINGS Do not mount any transceiver, COMPATIBILITY microphones, speakers, or any other item in the deployment path of the WARNINGS airbag system. Your vehicle has been tested and Do not fasten antenna cables to certified to legislation relating to original vehicle wiring, fuel pipes and electromagnetic compatibility brake pipes.

  • Page 276: End User License Agreement

    "online" or electronic END USER LICENSE documentation ("FORD SOFTWARE") are protected by international AGREEMENT intellectual property laws and treaties. The FORD SOFTWARE is licensed, not SYNC® End User License sold. All rights reserved. Agreement (EULA) • You have acquired a device ("DEVICE")
  • Page 277 (e.g., in the user FORD MOTOR COMPANY or its third documentation and in the software). party software and service providers. Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
  • Page 278 SOFTWARE Transfer: You may • Consent to Use of Data: You agree permanently transfer your rights under that MS, Microsoft Corporation, FORD this EULA only as part of a sale or MOTOR COMPANY, third party transfer of the DEVICE, provided you...
  • Page 279 Components"). MS, Microsoft Corporation, their affiliates and/or their designated If FORD MOTOR COMPANY or third party agent. Neither MS nor Microsoft software and services suppliers provide or Corporation nor their affiliates nor their...
  • Page 280 All title and intellectual property rights in you any rights in connection with any and to the SOFTWARE (including but not trademarks or service marks of FORD limited to any images, photographs, MOTOR COMPANY, MS, Microsoft animations, video, audio, music, text and Corporation, third party software or service "applets"...
  • Page 281 Voice Command Control: Functions software that is licensed to Manufacturer within the Windows Automotive-based FORD MOTOR COMPANY by an affiliate system may be accomplished using only of Microsoft Corporation pursuant to a voice commands. Using voice commands license agreement. Any removal,...
  • Page 282 Appendices Use of Speech Recognition Functions: Potential Map Inaccuracy: Maps used Speech recognition software is inherently by this system may be inaccurate because a statistical process which is subject to of changes in roads, traffic controls or errors. It is your responsibility to monitor driving conditions.
  • Page 283 Appendices places you in an unsafe situation, or directs any termination or expiration of this you into an area that you consider to be Agreement. You agree that you will use the unsafe, do not follow such instructions; (c) TeleNav Software only for your personal do not input destinations, or otherwise business or leisure purposes, and not to manipulate the TeleNav Software, unless...
  • Page 284 Appendices 4. Disclaimers 5. Limitation of Liability To the fullest extent permissible pursuant TO THE EXTENT PERMITTED UNDER to applicable law, in no event will TeleNav, APPLICABLE LAW, UNDER NO its licensors and suppliers, or agents or CIRCUMSTANCES SHALL TELENAV OR employees of any of the foregoing, be ITS LICENSORS AND SUPPLIERS BE liable for any decision made or action...
  • Page 285 Appendices 8. Miscellaneous Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court This Agreement constitutes the entire having jurisdiction. Note that there is no agreement between TeleNav and you with judge or jury in an arbitration proceeding respect to the subject matter hereof.
  • Page 286 Appendices installed, copied, or used the Data, you must contact your retailer or NAVTEQ If any provision herein is held North America, LLC ("NT") within thirty unenforceable, then such provision will be (30) days of purchase for a refund of your modified to reflect the intention of the purchase price.
  • Page 287 Appendices reproduce, copy, modify, decompile, WARNING disassemble or reverse engineer any This Data may contain inaccurate or portion of this Data, and may not transfer incomplete information due to the or distribute it in any form, for any purpose, passage of time, changing except to the extent permitted by circumstances, sources used and the mandatory laws.
  • Page 288 Appendices OR SAVINGS, OR ANY OTHER DIRECT, Severability: You and NT agree that if any INDIRECT, INCIDENTAL, SPECIAL OR portion of this agreement is found illegal CONSEQUENTIAL DAMAGES ARISING or unenforceable, that portion shall be OUT OF YOUR USE OF OR INABILITY TO severed and the remainder of the USE THIS DATA, ANY DEFECT IN THIS Agreement shall be given full force and...
  • Page 289 Appendices This Data is a commercial item as defined The software from Gracenote (the in FAR 2.101 "Gracenote Software") enables this device to do disc and music file identification and and is subject to the End User License obtain music-related information, including Agreement under name, artist, track, and title information which this Data was provided.
  • Page 290 Appendices become liable for any payment to you for WARRANTIES EXPRESS OR IMPLIED, any information that you provide, including INCLUDING, BUT NOT LIMITED TO, any copyrighted material or music file IMPLIED WARRANTIES OF information. You agree that Gracenote MERCHANTABILITY, FITNESS FOR A may enforce its respective rights, PARTICULAR PURPOSE, TITLE, AND collectively or separately, under this...
  • Page 291 Index Audio Input Jack...........225 Audio System..........203 General Information.........203 Audio Troubleshooting.......227 See: Climate Control...........76 Audio unit - Vehicles With: AM/FM/CD/ About This Manual...........7 Digital Audio Broadcast (DAB) Radio/ Protecting the Environment........7 SYNC.............204 Alternative Frequencies........208 See: Brakes............119 Automatic Volume Control......208 ABS driving hints Autostore Control..........207 See: Hints on Driving With Anti-Lock News Broadcasts..........208...
  • Page 292 Index Audio unit - Vehicles With: Digital Audio Breaking-In.............140 Broadcast (DAB) Radio/Navigation Brakes and Clutch..........140 System/SYNC...........209 Engine..............140 Alternative Frequencies........214 Tires.................140 Bulb Specification Chart......174 Automatic Volume Control......213 Autostore Control..........212 Digital Signal Processing.........213 News Broadcasts..........214 Capacities and Specifications....199 Radio Button............211 Cargo Nets............134 Regional Mode.............214 Sound Button............211 Installing the Net..........134...
  • Page 293 Index Child Seat Positioning........22 Cigar Lighter.............97 Cleaning the Alloy Wheels......183 Economical Driving........140 Cleaning the Exterior........182 Accessories............141 Body Paintwork Preservation......182 Anticipation............140 Cleaning the Chrome Trim......182 Efficient Speed.............141 Cleaning the Headlamps.........182 Electrical Systems..........141 Cleaning the Rear Window......182 Gear Shifting............140 Cleaning the Interior........182 Tire Pressures............140 Instrument Cluster Screens, LCD Screens Electromagnetic compatibility....273...
  • Page 294 Index Fuel and Refueling........107 General Information on Radio Fuel Burning Heater Frequencies...........32 Global Opening and Closing......57 See: Auxiliary Heater...........83 Fuel Consumption Figures - 1.0L Global Closing............57 EcoBoost (74kW/100PS)......112 Global Opening.............57 Fuel Consumption Figures.......112 Fuel Consumption Figures - 1.6L Duratorq-TDCi (55kW/75PS)/1.6L Duratorq-TDCi (70kW/95PS) Handbrake (TZ)..............113...
  • Page 295 Index Hood Lock See: Opening and Closing the Hood...158 Lighting Control..........48 Headlamp Flasher..........49 High Beams............49 Ignition Switch..........100 Home Safe Lighting..........49 Information Display Control......44 Lighting Control Positions........48 Information Displays........66 Parking Lamps............48 General Information...........66 Lighting..............48 Information Messages........71 General Information...........48 Installing Child Seats........18 Load Carriers Attaching a Child Seat With a Support See: Roof Racks and Load Carriers....135...
  • Page 296 Index Manual Climate Control.......77 Manual Liftgate..........37 Opening and Closing the Liftgate....37 Parking Aid............124 Manual Seats..........89 Front and Rear Sensing System....125 Adjusting the Height of the Driver Rear Sensing System.........125 Seat..............90 Parking Aids............124 Adjusting the Lumbar Support.......90 Principle of Operation........124 Folding the Seatback.........90 Parking Brake..........119 Moving the Seat Backward and Passenger Airbag...........30...
  • Page 297 Index Rear View Camera........126 Snow Chains Switching the Rear View Camera Off..128 See: Using Snow Chains........188 Speed Control Switching the Rear View Camera On..127 Using the Display..........127 See: Cruise Control..........129 Speed Limiter..........130 Vehicles with Parking Aid........128 Rear View Camera Principle of Operation........130 See: Rear View Camera........126 Using the System..........130 Rear Window Wiper and Washers..46...
  • Page 298 Index SYNC ............228 Trip Computer..........70 General Information.........228 Average Fuel............70 SYNC Troubleshooting......256 Digital Speedometer...........70 Distance to Empty..........70 Resetting the Trip Computer......70 Trip Odometer............70 Tailgate See: Manual Liftgate...........37 Technical Specifications Under Hood Overview - 1.0L EcoBoost See: Capacities and Specifications.....199 Temporary Mobility Kit.......184 (74kW/100PS), LHD........160 Under Hood Overview - 1.0L EcoBoost Checking the Tire Pressure......187...
  • Page 299 Index Using SYNC With Your Phone....232 Accessing Features Through the Cell Phone Menu..............237 Warning Lamps and Indicators....62 Accessing Your Cell Phone Settings...239 Anti-Lock Braking System Warning Bluetooth Devices..........241 Lamp..............62 Cell Phone Options During an Active Battery Warning Lamp........62 Call..............235 Brake System Warning Lamp......62 Cell Phone Voice Commands.......233 Cruise Control Indicator........62 Making a Call............234...
  • Page 300 Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl...
  • Page 302 CG3588en...

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