Code
01-010
Symptom
Paper jam in exit area
Possible Cause
There is paper jammed under the Exit Sensor at Power ON, or the Fuser Actuator Arm, or Exit Sensor is defective.
Troubleshooting method
1. If the actuator fuser sensing part is binding or broken, replace the Fuser Actuator [JC66-01404A] and exit sensor
if required.
2. Check the connectors are plugged in properly on the flat cable / Exit sensor harness.
Service Manual
Alignment & Troubleshooting
Error message
Paper jam in exit area
Flat Cable
Flat Cable
3p Exit sensor
3p Exit sensor
4-36
Samsung Electronics