Code
21-010
Symptom
There is the paper in MP tray but error message is displayed.
Possible Cause
1. MP Paper Empty Sensor harness is not connected properly.
2. MP Paper Empty Sensor is defective.
Troubleshooting method
1. Check the MP paper empty sensor connector. Reconnect it.
2. Check the MP paper empty sensor. If it is defective, replace it.
3. Check if the MP Empty actuator is broken.
Service Manual
Alignment & Troubleshooting
Error message
Paper is empty in MP tray. Load paper
4-57
Actuator-Empty
Actuator-Empty
Samsung Electronics