Code
21-019
Symptom
Tray2 cassette is inserted in machine but error message is displayed.
Possible Cause
1. The connector of the Tray2 Home Position Sensor is not connected properly.
2. Tray2 Home Position Sensor is defective.
Troubleshooting method
1. Reinstall the tray2 cassette.
2. Check the Tray2 Open micro sensor connector. Reconnect it.
3. Check the Tray2 Open micro sensor. If it is defective, replace it.
Service Manual
Alignment & Troubleshooting
Error message
Tray2 cassette is pulled out. Insert it properly
micro switch sensor
micro switch sensor
4-59
Samsung Electronics