E-Mail Problems; A Program Crashes; A Program Stops Responding; A Solid Blue Screen Appears - Dell Inspiron 8100 Service Manual

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Solving Problems : Dell Inspiron 8100

A program crashes

See the software documentation—
manufacturers maintain websites with information that may help
you to solve the problem.

A program stops responding

Press <Ctrl><Alt><Del>—
select the program that is no longer responding. Then click End
Task.

A solid blue screen appears

Turn the computer off—
keystroke or a proper shutdown, press the power button until the
computer turns off. Press the power button again to restart the
computer. The solid blue screen appears because you were not
able to perform a proper Windows shutdown. ScanDisk will
automatically run during the start-up process. Follow the
instructions on the screen.

E-Mail Problems

Review "Sending and Receiving E-mail"—
the Dell Solutions Guide that came with your computer.
Ensure that you are connected to the Internet—
Outlook Express e-mail program open, click File. If Work Offline
has a check next to it, click the check to remove it and connect to
the Internet.
file:///F|/Service%20Manuals/Dell/Inspiron/8100/solving.htm (15 of 18) [2/28/2004 7:37:14 AM]
Many software
In the Close Program window,
If the computer does not respond to a
See "Setting Up" in
With the

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