Motorola SBV5120 User Manual page 50

Introduction
13
Press the Esc key on the keyboard to exit the CD-ROM start-up screens.
14
Start Windows Explorer. Your Windows Explorer may appear slightly different than here.
15
Click My Computer.
16
Click the Motorola CD icon (D: in the image).
17
Double-click remove or remove.exe to run the Remove utility from the SURFboard VoIP Cable Modem
CD-ROM. The SURFboard Cable Modem USB Driver Removal window is displayed. Be sure the USB cable
is disconnected.
18
Click Remove Driver.
After you remove the USB driver, re-install the USB driver following
page 18. If you continue to have problems, contact your cable service provider.
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Troubleshooting Glossary
"Setting Up a USB Driver in Windows XP"
SBV5120 Series VoIP Cable Modem User Guide
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