AT&T 7406BIS User Manual
AT&T 7406BIS User Manual

AT&T 7406BIS User Manual

Voice terminal with communications system generic 2 and system 85 functions
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AT&T
DEFINITY
and System 85
7406BIS Voice Terminal
User's Guide
®
Communications
System Generic 2

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Summary of Contents for AT&T 7406BIS

  • Page 1 AT&T DEFINITY and System 85 7406BIS Voice Terminal User's Guide ® Communications System Generic 2...
  • Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
  • Page 3: Table Of Contents

    Your 7406BIS Voice Terminal A Quick Look at the Features How to Use the Features Voice Features Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage Call Forwarding — Busy/Don’t Answer Call Forwarding — Follow Me Call Park Call Pickup Conference...
  • Page 4 Message Mute Priority Calling Select Ring Self-Test Send All Calls Shift Speaker Speakerphone Terminal Busy Indication Transfer Display Features Inspect Message Retrieval Normal Time Tones and Their Meanings Key Words to Know Quick-Reference Lists...
  • Page 5: Your 7406Bis Voice Terminal

    Your 7406BIS Voice Terminal The 7406BIS voice terminal is available in two models: one with a display and one without a display. The display adds some functionality, but both models are designed so that you can conveniently use the features of the AT&T DEFINITY®...
  • Page 6 Call appearances/ feature buttons Message light Conference button Drop button Volume control (under voice terminal) Figure 1. 7406BIS Voice Terminal Display Handset Dial Pad Select Ring button Shift button Display-viewing adjustment Speaker button Mute button Feature button Transfer button Hold button...
  • Page 7 Starting at the upper left of Figure 1 and continuing clockwise: For placing and answering calls. In most cases, you must lift Handset the handset (go off-hook) before you can use a feature. Also known as the receiver. For handling incoming and outgoing calls (call appearances), Call appearances/ feature buttons labeled with extension numbers.
  • Page 8 Mute button Feature button Transfer button Hold button Shiftable feature buttons Speaker volume- control button Dial pad Volume control (under voice terminal) For turning off the microphone of the built-in speakerphone or the handset so that the caller cannot hear you. Note: If your voice terminal is set for the Speaker (listen only) feature, pressing the Mute button will affect only the handset.
  • Page 9 Message light For indicating when a message has been left for you (steady green light). The following optional modules are compatible with the 7406BIS voice terminal: Provides a dual-purpose switch that turns on the adapter 500A Headset Adapter connecting the headset to the voice terminal. Pressing the...
  • Page 10 Provides total voice terminal operation without using the S101A and S201A handset. Turning on the speakerphone is equivalent to going Speakerphone off-hook when placing or answering a call and turning off the speakerphone is equivalent to going on-hook. A mute switch is provided to temporarily cut off transmission to the distant caller.
  • Page 11: A Quick Look At The Features

    A Quick Look at the Features Here are brief descriptions of some features, including what each one does and how you might want to use it. The first features are voice features followed by display features. You will have the Conference, Drop, Hold, Message, Mute, Select Ring, Self- Test, Shift, and Transfer voice features, and Message Retrieval and Normal display features.
  • Page 12 Permits you to answer or join calls to someone else’s extension by pressing Bridging a bridged appearance button on your voice terminal. This button can be any call appearance labeled with another user’s primary extension number, as assigned to you by your System Manager.
  • Page 13 Lets you answer a call at your voice terminal for another extension in Call Pickup your pickup group. Use when you want to handle a call for a group member who is absent or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your System Manager.
  • Page 14 Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number. Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems.
  • Page 15 Self-Test Allows you to test the operation of the lights and ringer of your voice terminal. Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not want to be interrupted by telephone calls.
  • Page 16 Display Features Note: These features can be used only with a 7406D05A voice terminal, the 7406BIS voice terminal with a display. Inspect Shows you call-related information for an incoming call when you are already active on a call.
  • Page 17: How To Use The Features

    How to Use the Features Many features are available for use with your 7406BIS voice terminal. Because no organization can use all of the available features, each organization must choose those that best suit its needs. After the choices have been made, the person within your organization who manages your telecommunication system must do any necessary administration and label the feature buttons on individual voice terminals.
  • Page 18 System 85 exists in several versions. In some cases, a feature operates differently with one version than it does with another; where this occurs, the procedures include a release (R) and version (V) notation. Be sure to follow the directions corresponding to the release and version you are using.
  • Page 19 ] and Feature Feature xxxxx [ DISPLAY INFORMATION ] [feedback tone] For more information, see Tones and Their Meanings and Key Words to Know at the end of this guide. Quick-Reference Lists At the end of this guide is a set of quick-reference lists. Use the lists to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions.
  • Page 20: Voice Features

    Note: When placing and answering calls or using the voice features, you have the option of doing so by lifting the handset or by pressing the Speaker button. If your voice terminal is set for the Speakerphone feature, pressing the Speaker button simultaneously activates the built-in microphone so that you can place and answer calls without lifting the handset.
  • Page 21 Press [ Personal List or dial personal list code Dial desired list item number (for example, 0-9, 01-95, and so on, depending on list size) Dial outside number, extension, or feature code you want to store Press [ Personal List or press [ Number is stored Repeat steps 3 through 6 if you want to program...
  • Page 22 To place a call using a personal, group, or system list To program an Abbreviated Dialing (AD) button 1 Press [ ] or [ Personal List Group List or dial appropriate Abbreviated Dialing list code (while off- hook) Personal Group System Dial desired list item (1, 2, 3..., 01, 02...) Stored number is automatically dialed...
  • Page 23 To see number stored on an Abbreviated Dialing (AD) button To place a call using an Abbreviated Dialing (AD) button Press selected [ ] while on-hook AD xxxxx Stored number is shown Press [ ] to return to normal display or repeat step Normal 1 to see another number Press selected [...
  • Page 24: Automatic Callback

    Automatic Callback To automatically place another call to an extension that is frequently busy Press [ ] before or during call attempt Auto Callback or dial Automatic Callback code before call attempt If you have an [ Auto Callback until callback is completed or canceled 2 Hang up (within 7 seconds) or press [ You will receive a 3-burst priority ring when both your voice terminal and the called extension are idle...
  • Page 25 Press [ ] again (while off-hook) To cancel Automatic Auto Callback or dial Automatic Callback cancel code (while off-hook) Callback [confirmation tone] Green light goes off...
  • Page 26: Bridging

    Bridging To answer a bridged call To prevent other bridged voice terminals from entering a call (on a per-call basis) 1 Press [ ] of bridged call xxxxx Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset.
  • Page 27: Call Coverage

    Call Coverage To answer a call for a coworker for whom you are a coverage point To leave a message telling a coworker to call the original caller’s extension To talk privately with a coworker after answering a redirected call 1 Press [ ] of incoming call when ring begins or green xxxxx...
  • Page 28 Note: You can privately discuss call; if coworker is not available, press the fluttering [ ] to reconnect to call. xxxxx If your coworker has activated Send All Calls, you must use [ ] to reach your coworker. Consult Press [ ] again to send call to coworker or press Transfer ] to make it a 3-party call...
  • Page 29: Call Forwarding - Busy/Don't Answer

    Call Forwarding — Busy/Don't Answer To activate Call Forwarding — Busy/Don’t Answer Note: To find out which type of Call Forwarding [ Call Forward activates, contact your System Manager. 1 Press [ ] (while off-hook) Call Forward or dial Call Forwarding — Busy/Don’t Answer code (while off-hook) Dial extension where calls will be sent Note: If you hear intercept tone, you are attempting to...
  • Page 30 To cancel Call Forwarding — Busy/Don’t Answer Press [ ] again (while off-hook) Call Forward or dial Call Forward cancel code (while off-hook) 2 Hang up Your calls will ring at your own voice terminal again [confirmation tone]...
  • Page 31: Call Forwarding - Follow Me

    Call Forwarding — Follow Me To temporarily redirect all calls to an extension or outside number of your choice Note: To find out which type of Call Forwarding [ Call Forward activates, contact your System Manager. To cancel Call Forwarding — Follow 1 Press [ ] (while off-hook) Call Forward...
  • Page 32: Call Park

    Call Park To park a call (for retrieval at any extension) Press [ T r a n s f e r Second party is temporarily put on hold Press [ Call Park or dial Call Park trunk code Dial the Call Park zone number Dial an idle answer-back channel number Press [ Recall...
  • Page 33 1 Dial Call Park answer-back code To retrieve parked call [dial tone] from any extension 2 Dial channel number where call was parked [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by another party.
  • Page 34: Call Pickup

    Call Pickup To answer a call to a member of your pickup group when your voice terminal is idle To answer a call to your pickup group while on another call 1 Press [ ] (while off-hook) Call Pickup or dial Call Pickup code (while off-hook) You are connected to ringing call 1 Press [ Hold...
  • Page 35: Conference

    Conference To add a third party to a call To add a call you’ve put on hold to another call you’re connected to 1 Press [ Conference Present call temporarily put on hold and you are given a new call appearance Dial number of third party and wait for answer Note: You can privately discuss the call with the third party at this time;...
  • Page 36 1 Press [ To drop a third party Drop You remain connected to original party...
  • Page 37: Drop

    Drop To disconnect from a 1 Press [ Drop normal call, or to drop the last party added to a conference call...
  • Page 38: Hold

    Hold To keep a call waiting while you answer another call, make a call, or perform some other task To answer a new call while active on another To return to a held call 1 Press [ H o l d Green light flutters Note: If you put a conference call on hold, the other parties remain connected.
  • Page 39: Intercom (Automatic/Dial)

    Intercom (Automatic/Dial) To make a call to your predetermined Automatic Intercom partner To dial a call to a member of your Dial Intercom group To answer any intercom call Press [ ] (while off-hook) Icom Auto xxx Intercom ring is sent Press [ ] (while on-hook) Icom Dial xxx...
  • Page 40: Last Number Dialed

    Last Number Dialed To automatically redial the last number you dialed (extension, outside number, or trunk/feature code) To see the number you last dialed (you must have a voice terminal with a display and you must be on-hook) Press [ ] (while off-hook) Last Dialed or dial Lust Number Dialed code (while off-hook)
  • Page 41: Leave Word Calling (Lwc)

    Leave Word Calling (LWC) To leave a message after dialing an extension (when call is not answered, or you hear a coverage or busy tone) Note: You must have a ] button. To leave a message without ringing an extension 1 Press [ ] any time after you complete dialing Message light on called voice terminal goes on (if so...
  • Page 42 To cancel a Leave Word Calling message (you cannot cancel messages for an AUDIX subscriber) Press [ ] (while off-hook) Cancel LWC or dial Leave Word Calling cancel code (while off-hook) Dial extension Message is deleted Note: If reorder tone is heard, message is not deleted; try again.
  • Page 43: Message

    Message To retrieve a message when your message light is on See the Message Retrieval procedures under the Display Features heading Ask your System Manager for local retrieval methods...
  • Page 44: Mute

    Mute Note: Use the Mute button in one of the following ways. If your voice terminal has the Speakerphone feature, use the Mute button to turn off the microphone associated with the built-in speakerphone or the handset. If your voice terminal has the Speaker (listen-only) feature, the Mute button turns off only the handset.
  • Page 45: Priority Calling

    Priority Calling To place a priority call (3-burst ring) To change a regular call into a priority call (3-burst ring) when you hear a call-waiting ringback tone Press [ ] (while off-hook) Priority or dial Priority Calling code (while off-hook) Dial extension Press [ Priority...
  • Page 46: Select Ring

    Select Ring To select a personalized ring Press [ ] (while on-hook) Shift Green light goes on 2 Press [ Select Ring Green light flashes; current ring pattern plays and repeats every 4 seconds Display shows [ PERSONAL RING #x ] (x is a number from 1 to 8) 3 Adjust ringer volume with control on left underside of voice terminal, if desired...
  • Page 47: Self-Test

    Self-Test To test lights and ringer of your voice terminal Press [ Shift Green light goes on Press and hold [ Drop Ringer sounds All columns of lights next to buttons above and to right of dial pad go on Display is activated Release [ ] to end test...
  • Page 48: Send All Calls

    Send All Calls To send all incoming calls (except priority, intercom, and personal central office calls) immediately to an assigned extension, AUDIX, or message center for coverage To send an assigned group of extensions (except priority, intercom, and personal central office calls) immediately to an assigned extension, AUDIX, or message...
  • Page 49 To cancel Send All Calls or SAC Group 1 Press [ ] or [ Send All Calls SAC Group hook) or lift handset and dial Send All Calls cancel code Your calls ring at your own voice terminal again ] again (while on-hook or off- [confirmation tone...
  • Page 50: Shift

    Shift To use the Shift feature 1 Press [ ] to access any of the top-labeled features on Shift buttons with split labels Green light goes on 2 Press the split-labeled button whose top feature you want to use Note: When you press a feature button, the green light for [ ] automatically goes off;...
  • Page 51: Speaker

    Speaker Note: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) function. Check with your System Manager to see which of these two features you can use. Use the following procedures if your voice terminal is set for the Speaker (listen only) feature.
  • Page 52 To mute the microphone associated with the handset so the other party cannot hear To change from speaker to handset To change from handset to speaker Press [ Mute Red light goes on and other party cannot hear you Press [ ] again to resume talking to other party Mute through handset...
  • Page 53 To activate the speaker while on the handset To turn off speaker and return to handset only To end a call if only the speaker is active (handset on-hook) To end a call if both the handset and speaker are active 1 Press [ Speaker The handset will remain active, and the speaker will...
  • Page 54: Speakerphone

    Speakerphone Note: If you are uncertain whether your voice terminal is set for Speaker (listen only) or Speakerphone (listen and talk), check with your System Manager. Use the following procedures if your voice terminal is set for Speakerphone (listen and talk).
  • Page 55 To prevent other party from hearing you Note: The Mute feature can also turn off the microphone associated with the handset. To change from speakerphone to handset To change from handset to speakerphone Press [ Mute Red light goes on and party cannot hear you Press [ ] again to resume talking to party Mute...
  • Page 56: Terminal Busy Indication

    Terminal Busy Indication To see if the specified Look at the Terminal Busy Indication status light voice terminal is busy The light will be on if the terminal is busy and off if or idle the terminal is idle...
  • Page 57: Transfer

    Transfer To send present call to another extension or outside number Press [ Transfer Present call put on hold and you are given a new call appearance Dial extension or number to which the call is to be transferred Remain on the line and announce call if desired; if no answer or number dialed is busy, return to held call by pressing its call appearance Press [...
  • Page 58: Display Features

    On/Off The display is on when the voice terminal is on and off when the voice terminal is off. Normal Mode In the normal mode, the display shows call information for the current active call appearance: You may have as many as 10 call appearances. Beginning with the first button in the upper left corner of your faceplate and going down, the display identifies the first 5 buttons as a through e;...
  • Page 59: Inspect

    Inspect To see who’s calling while on a call To see who’s on hold while on a call To answer a new call while on a call 1 Press [ Inspect Name and number of caller are shown if from extension;...
  • Page 60: Message Retrieval

    Message Retrieval To see your messages when your message light is on (while on- hook, off-hook, or on a call) To return a call to a message sender To erase a message To see a principal’s (coworker’s) messages (can be during a call with principal) 1 Press [ Message Retrieve...
  • Page 61 Note: You must first be designated as a system-wide message retriever by your System Manager or principal must have Message Retrieval coverage that allows a coverage point to retrieve messages. To return a call for the principal to the displayed extension (while on a call with principal) To erase a message...
  • Page 62: Normal

    Normal 1 Press [ To return to normal Normal display after using any Display will show call information for active call display feature appearance...
  • Page 63: Time

    Time Press [ To see date and time D a t e / T i m e Display returns to normal mode after a few seconds Press [ To see elapsed time Timer (hours, minutes, Green light goes on seconds) Press [ ] again to stop timer and clear display Timer...
  • Page 64: Tones And Their Meanings

    Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those that you hear through the handset (receiver) or the speaker, if you have one. Ringing Tones 1 ring — A call from another extension. 2 rings —...
  • Page 65 call-waiting ringback tone — A ringback tone with a lower-pitched signal at the end; indicates that the extension called is busy, but the called party has been given a call-waiting tone. confirmation tone — 3 short bursts of tone; indicates that a feature activation or cancellation has been accepted.
  • Page 66: Key Words To Know

    Key Words to Know access code See feature code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’...
  • Page 67 feature code A dial code of 1, 2, or 3 digits (4 digits in System 85 R2V4), that you use to activate or cancel the operation of a feature. One of the 3 types of Abbreviated Dialing lists; programmable by the group list System Manager or a controller of the list.
  • Page 68 personal list item One of the slots on an Abbreviated Dialing personal list. pickup group A group of telephone users who can answer calls for each other through the Call Pickup feature. Group members are determined by the System Manager and are usually located in the same work area or perform similar job functions.
  • Page 69 switch The device that makes connections for all voice and data calls for a network, and also contains software for features. Also known as a system, switching system, or PBX (private branch exchange). Your switch is an AT&T DEFINITY® Communications System Generic 2 or an AT&T System 85. System 85 The AT&T switch to which you maybe connected.
  • Page 70: Quick-Reference Lists

    Quick-Reference Lists Feature Personal Group System Program AUTOMATIC CALLBACK Cancel CALL FORWARDING — BUSY/DON’T ANSWER Cancel CALL FORWARDING— FOLLOW ME Cancel Feature Codes Code LAST NUMBER DIALED LEAVE WORD CALLING Feature Code CALL PARK Answer Back CALL PICKUP Cancel PRIORITY CALLING SEND ALL CALLS Cancel...
  • Page 71 Abbreviated Dialing Trunk Codes Item Personal List 2 Personal List 1 Description Code Miscellaneous Extension Description Message Attendant AUDIX...
  • Page 72 555-104-721 Issue 2, April 1990 Graphics© 1988 AT&T...

This manual is also suitable for:

Definity and system 85 7406bis

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