AT&T 7402 User Manual

Voice terminal

Advertisement

Quick Links

7402 Plus Voice Terminal
User's Guide
AT&T 555-104-724
Issue 1
D e c e m b e r 1 9 9 2

Advertisement

Table of Contents
loading

Summary of Contents for AT&T 7402

  • Page 1 7402 Plus Voice Terminal User’s Guide AT&T 555-104-724 Issue 1 D e c e m b e r 1 9 9 2...
  • Page 2: Issue

    NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center...
  • Page 3: Table Of Contents

    Your 7402 Plus Voice Terminal ……………………………………………………1 A Quick Look at the Features ………………………………………………………3 How to Use the Features ……………………………………………………………5 Special Instructions ………………………………………………………5 Conventions ………………………………………………………………6 Quick Reference Lists ……………………………………………………6 Abbreviated Dialing (AD) …………………………………………………7 Automatic Callback ………………………………………………………8 Bridging ……………………………………………………………………9 Call Coverage ………………………………………………………………9 Call Forwarding —...
  • Page 5: Your 7402 Plus Voice Terminal

    Your 7402 Plus Voice Terminal The 7402 Plus voice terminal is designed so you can conveniently use the many features of the AT&T DEFINITY System 85. Familiarize yourself with your voice terminal, shown in Figure 1 below and explained on the following page.
  • Page 6 (on back of voice terminal) Speaker button Drop/Test button Conference/Ring button Message light The following optional modules are compatible with the 7402 Plus voice terminal: 3500A Headset Adapter 7400B Data Module S101A and S201A Speakerphone The standard 12-button pad for dialing phone numbers and accessing features.
  • Page 7: A Quick Look At The Features

    A Quick Look at the Features Here are brief descriptions of some features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Select Button, Select Ring, Self-Test, and Transfer features. In addition, you may have many of the other features listed here;...
  • Page 8 Allows you to add another party to a call. Use to set up time-saving Conference conferences, or to spontaneously include a party important to a conversation. Drop Disconnects from a call without requiring you to hang up the handset or press the switchhook.
  • Page 9: How To Use The Features

    How to Use the Features Many features are available for use with your 7402 Plus voice terminal. Because no organization can use all of the available features, each organization must choose those that best suit its needs. After the choices have been made, the person within your organization who manages your telecommunication system must do any necessary administration and label the feature buttons on individual voice terminals.
  • Page 10: Conventions

    Conventions The following conventions are used in the procedures: Gray type xxxxx Feature Feature xxxxx [feedback tone] For more information, see Tones and Their Meanings and Key Words to Know at the end of this guide. Quick Reference Lists At the end of this guide is a set of quick reference lists. Use the lists to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions.
  • Page 11: Abbreviated Dialing (Ad)

    Abbreviated Dialing (AD) Note: If you hear the intercept tone while programming, start over from the beginning. Abbreviated Dialing must first be assigned by your System Manager. To program or reprogram an outside number, extension, or feature code into a personal list To place a call using a personal, group, or system list...
  • Page 12: Automatic Callback

    To program an Abbreviated Dialing (AD) button To place a call using an Abbreviated Dialing (AD) button Automatic Callback To automatically place another call to an extension that is frequently busy (while off-hook) Press Program or dial the Abbreviated Dialing Program code (while off-hook) __________ Press selected AD xxxxx...
  • Page 13: Bridging

    To cancel Automatic Callback Bridging To answer a bridged call To prevent other bridged terminals from entering a call (on a per call basis) Call Coverage To answer a call for a coworker for whom you are a coverage point To leave a message telling a coworker to call the original caller’s...
  • Page 14: Call Forwarding - Busy/Dont Answer

    To talk privately with coworker after answering a redirected call Call Forwarding — Busy/Don´t Answer To activate Call Forwarding — Busy/Don’t Answer Note: To find out which type of Call Forwarding activates, Call Forward contact your System Manager. To cancel Call Forwarding —...
  • Page 15: Call Forwarding - Follow Me

    Call Forwarding — Follow Me To temporarily redirect all calls to an extension or outside number of your choice Note: To find out which type of Call Forwarding activates, Call Forward contact your System Manager. To cancel Call Forwarding — Follow Me Call Park To park a call (for retrieval at any...
  • Page 16: Call Pickup

    To retrieve parked call from any extension Call Pickup To answer a call to a member of your pickup group when your voice terminal is idle To answer a call to your pickup group while on another call Dial Call Park Answer Back code __________ Dial channel number where call was parked Note: If you receive intercept tone, parked call has been disconnected or retrieved by another party.
  • Page 17: Conference

    Conference To add another party to a call To add a call you have put on hold to another call you are connected to To drop third party Drop To disconnect from a normal call, or to drop the last party added to a conference call Press Conference...
  • Page 18: Hold

    Hold To keep a call waiting while you answer another call, make a call, or perform some other task To answer a new call while active on another To return to held call Intercom (Automatic/Dial) To make a call to your predetermined Automatic Intercom partner To dial a call to a...
  • Page 19: Last Number Dialed

    Last Number Dialed To automatically redial the last number you dialed (extension, outside number, or trunk/feature code) Leave Word Calling (LWC) To leave a message after dialing an extension (when call is not answered, or you hear a coverage or busy tone) Note: You must have a button.
  • Page 20: Message

    To cancel a Leave Word Calling message (you cannot cancel messages for an AUDIX subscriber) Message To retrieve a message when your Message light is on Priority Calling To place a priority call (3-burst ring) To change a regular call into a priority call (3-burst) when you hear a call-waiting ringback...
  • Page 21: Select Button

    Select Button To use either of the features that require the Select button ( Select Select Ring and Ringer Volume To select a personalized ring To adjust ringer volume if necessary (speaker must be off) Choose either of the following after pressing Select Drop Press...
  • Page 22: Self-Test

    Self-Test To test lights and ringer of your voice terminal Send All Calls To send all incoming calls (except priority, intercom, and personal central office calls) immediately to an assigned extension, AUDIX, or message center for coverage Press (while on-hook or off-hook) Select Green light goes on Drop...
  • Page 23: Speaker

    To send an assigned group of extensions (except priority calls, intercom, and personal central office calls) immediately to an assigned extension, AUDIX, or message center for coverage To cancel Send All Calls or SAC Group Speaker To place a call without lifting the handset, or to use speaker with any listening-only feature...
  • Page 24: Transfer

    To end a call (while handset is on-hook and only speaker is active) Transfer To send present call to another extension or outside number Note: If both call appearances are in use, you will not be able to use this feature. Press Speaker Press...
  • Page 25: Tones And Their Meanings

    Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those that you hear through the handset (receiver) or speaker. Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —...
  • Page 26: Key Words To Know

    See feature code. access code activate To begin or turn on the operation of a feature. The person who handles incoming and outgoing calls at the main attendant telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’...
  • Page 27 One of the slots on an Abbreviated Dialing personal list. personal list item pickup group A group of telephone users who can answer calls for each other through the Call Pickup feature. Group members are determined by the System Manager and are usually located in the same work area or perform similar job functions.
  • Page 28: Quick Reference Lists

    Quick Reference Lists Feature Codes Feature ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING — BUSY DON’T ANSWER Cancel CALL FORWARDING — FOLLOW ME Cancel Trunk Codes Description Code Miscellaneous Description Extension Message Attendant AUDIX Code...
  • Page 29: Abbreviated Dialing

    Feature Codes Feature CALL PARK Answer Back CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel Abbreviated Dialing* Personal List 1 Personal List 2 Personal List 3 Item Name * You may have as many as 3 personal lists, and each list can have either 5 or 10 items;...

This manual is also suitable for:

7402 plus

Table of Contents