User's Guide
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the
power is left off for a long time, the clock may show the wrong time.
Related Information
"System Administration" on page 30
&
Memory Device Is not Recognized
Enable the memory card in the Memory Device Interface settings on the control panel.
Related Information
"Printer Settings" on page 32
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Cannot Save Data to a Memory Device
❏ Insert the memory device in the printer, and then select Fax Output > Other Settings > Create Folder to Save
to create a folder to save documents in the memory device. You cannot use a memory device that does not have
a folder.
❏ Check that the memory device is not write protected.
❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be
saved.
Related Information
"Saving Received Faxes in an External Memory Device" on page 106
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"Printer Settings" on page 32
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Forgot Your Password
If you forget the administrator's password, contact Epson support.
Related Information
"Contacting Epson Support" on page 200
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Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Solving Problems
176