Epson WorkForce WF-M1030 User Manual
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Epson WorkForce WF-M1030 User Manual

Epson WorkForce WF-M1030 User Manual

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WF-M1030 User's Guide

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Summary of Contents for Epson WorkForce WF-M1030

  • Page 1 WF-M1030 User's Guide...

  • Page 3: Table Of Contents

    Loading Paper ............................14 Loading Paper for Documents ......................14 Loading Envelopes ..........................16 Paper Loading Capacity ........................18 Available EPSON Papers........................19 Paper or Media Type Settings ......................20 Printing From a Computer ........................22 Printing with Windows ........................22 Selecting Basic Print Settings - Windows ..................
  • Page 4 Checking Cartridge Status Lights ....................45 Checking Cartridge Status with Windows ..................46 Checking Cartridge Status with Mac OS X ..................48 Purchase Epson Ink Cartridges......................49 Ink Cartridge Part Numbers ......................49 Removing and Installing the Ink Cartridge..................50 Replacing the Ink Cartridge Using a Computer Utility.................
  • Page 5 Cleaning and Transporting the Product ....................68 Cleaning the Product.......................... 68 Transporting the Product........................68 Solving Problems ............................71 Checking for Software Updates......................71 Product Light Status ........................... 71 Running a Product Check ........................73 Solving Setup Problems ........................75 Noise After Ink Installation ......................
  • Page 6 Notices ..............................104 FCC Compliance Statement......................104 Software Notices ..........................105 Trademarks ............................108 Copyright Notice..........................108 A Note Concerning Responsible Use of Copyrighted Materials........... 109 Default Delay Times for Power Management for Epson Products ..........109 Copyright Attribution ........................109...

  • Page 7: Wf-M1030 User's Guide

    WF-M1030 User's Guide Welcome to the WF-M1030 User's Guide.

  • Page 8: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Printer Parts Locations The Power Off and Sleep Timers Printer Parts Locations See these sections to identify the parts on your printer. Printer Parts - Top Printer Parts - Back Printer Parts - Inside Printer Parts - Control Panel Buttons and Lights...

  • Page 9: Printer Parts - Back

    Printer cover Output tray Output tray extension Paper stopper Parent topic: Printer Parts Locations Printer Parts - Back AC inlet Ethernet LAN port USB port Parent topic: Printer Parts Locations...

  • Page 10: Printer Parts - Inside

    Printer Parts - Inside Printer cover Ink cartridge holder (do not remove) Print head (underneath the ink cartridge holder) Parent topic: Printer Parts Locations Printer Parts - Control Panel Buttons and Lights power button and power light...

  • Page 11: The Power Off And Sleep Timers

    The WiFi light The Wi-Fi button network status button cancel button paper light ink light Parent topic: Printer Parts Locations Related references Product Light Status The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.

  • Page 12: Changing The Power Off And Sleep Timer Settings - Mac Os X

    4. Select the time period you want as the Power Off Timer setting. 5. Click Send. 6. Select the time period you want as the Sleep Timer setting. 7. Click Send. 8. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power Off and Sleep Timer Settings - Mac OS X...
  • Page 13 3. Select the time period you want as the Power Off Timer setting. 4. Select the time period you want as the Sleep Timer setting. 5. Click Apply. 6. When you see the confirmation message, click Yes, then close the Printer Settings window. Parent topic: The Power Off and Sleep Timers...

  • Page 14: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper for Documents Loading Envelopes Paper Loading Capacity Available EPSON Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 15 2. Slide the edge guide to the left. 3. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 4.

  • Page 16: Loading Envelopes

    Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. •...
  • Page 17 2. Slide the edge guide to the left. 3. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 4. Slide the edge guides against the envelopes, but not too tightly.

  • Page 18: Paper Loading Capacity

    Plain paper - Letter (8.5 × 11 inches Approximately 100 sheets * [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) ** Epson Bright White Paper 80 sheets Epson Presentation Paper Matte - Letter (8.5 × 11 inches [216 × 279 mm])

  • Page 19: Available Epson Papers

    ** For two-sided printing, load up to 30 sheets. Parent topic: Loading Paper Available EPSON Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.

  • Page 20: Paper Or Media Type Settings

    S041062 [216 × 279 mm]) Legal (8.5 × 14 inches S041067 [216 × 357 mm]) Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches S041106 Sheets [210 × 297 mm]) Epson Iron-on Cool Peel Transfer Letter (8.5 × 11 inches...
  • Page 21 Parent topic: Loading Paper...

  • Page 22: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 23 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. 5.

  • Page 24: Print Quality Options - Windows

    7. Select the Quality setting that matches the print quality you want to use. 8. To print on both sides of the paper, select the 2-Sided Printing checkbox and select the options you want. 9. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want.

  • Page 25: Multi-Page Printing Options - Windows

    Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
  • Page 26 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Note: The surface of the paper may smear during double-sided printing.

  • Page 27: Double-Sided Printing Options - Windows

    Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 28 1. To change the size of your printed document, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document as the Document Size setting, and the size of your paper as the Output Paper setting.

  • Page 29: Custom Tone Correction Options - Windows

    4. To add a header or footer to your document, select Header/Footer, then select Settings to customize the text and location. 5. Select any of the Additional Settings options to customize your print. Custom Tone Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with Windows...

  • Page 30: Image Options And Additional Settings - Windows

    Gamma Adjusts the midtone density of the image. Brightness Adjusts the overall lightness and darkness of the image. Contrast Adjusts the difference between the light and dark areas of the overall image. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 31: Selecting A Printing Preset - Windows

    You can select to print the following information, which comes from the Windows Control Panel on your computer: • User Name • Computer Name • Date • Date/Time Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.

  • Page 32: Printing Your Document - Windows

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.

  • Page 33: Selecting Default Print Settings - Windows

    1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 34: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...

  • Page 35: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 36: Printing With Mac Os X

    3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.

  • Page 37: Selecting Basic Print Settings - Mac Os X

    Selecting Basic Print Settings - Mac OS X Select the basic settings for the document you want to print. 1. Open a document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 38 Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 39 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.

  • Page 40: Print Quality Options - Mac Os X

    10. Select the Print Quality setting you want to use. Print Quality Options - Mac OS X Parent topic: Printing with Mac OS X Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings - Mac OS X Printing Your Document - Mac OS X Print Quality Options - Mac OS X You can select any of the available Print Quality options to fine-tune the quality of your print.

  • Page 41: Selecting Print Layout Options - Mac Os X

    Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size.

  • Page 42: Selecting Printing Preferences - Mac Os X

    • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with Mac OS X Selecting Printing Preferences - Mac OS X You can select printing preferences that apply to all the print jobs you send to your product. 1.

  • Page 43: Printing Your Document - Mac Os X

    Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting. High Speed Printing Speeds up printing, but may reduce print quality.

  • Page 44: Checking Print Status - Mac Os X

    Checking Print Status - Mac OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.

  • Page 45: Replacing The Ink Cartridge

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to www.epson.com/recycle...

  • Page 46: Checking Cartridge Status With Windows

    You see a window like this: 2. Replace or reinstall the ink cartridge, if necessary. Note: If the cartridge is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
  • Page 47 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing the Ink Cartridge...

  • Page 48: Checking Cartridge Status With Mac Os X

    Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...

  • Page 49: Purchase Epson Ink Cartridges

    To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.

  • Page 50: Removing And Installing The Ink Cartridge

    Parent topic: Purchase Epson Ink Cartridges Removing and Installing the Ink Cartridge Make sure you have a replacement cartridge handy before you begin. You must install the new cartridge immediately after removing the old one. Caution: Leave your old cartridge in the printer until you are ready to replace it to prevent the print head nozzles from drying out.
  • Page 51 • If the ink light is flashing or off, press the cancel button for six seconds until the ink cartridge holder moves. Caution: Do not move the print head by hand; otherwise, you may damage your product. 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully.
  • Page 52 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
  • Page 53 7. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 8. Insert the new cartridge into the holder and push it down until it clicks into place. 9. Close the printer cover.

  • Page 54: Replacing The Ink Cartridge Using A Computer Utility

    Parent topic: Replacing the Ink Cartridge Related concepts Purchase Epson Ink Cartridges Replacing the Ink Cartridge Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing the ink cartridge. This method allows you to replace the cartridge before it is low or expended (if it is too old, for example).
  • Page 55 2. Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your ink cartridge. Parent topic: Replacing the Ink Cartridge Related concepts Purchase Epson Ink Cartridges...

  • Page 56: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridge. Print Head Maintenance Cleaning the Paper Guide Related topics Replacing the Ink Cartridge...
  • Page 57 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Turn off the product. 4. Hold down the cancel button as you press the power button to turn the product back on. Hold down both buttons until the power light begins to flash, then release the buttons.

  • Page 58: Checking The Nozzles Using A Computer Utility

    Print head needs cleaning 6. If there are no gaps, the print head is clean and you can continue printing. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer.
  • Page 59 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print &...
  • Page 60 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...

  • Page 61: Print Head Cleaning

    Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if the ink cartridge is expended, and may not be able to clean it when the cartridge is low.

  • Page 62: Cleaning The Print Head Using A Computer Utility

    power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 4. Run a nozzle check to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.
  • Page 63 3. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
  • Page 64 6. When the power light stops flashing and remains on, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning •...

  • Page 65: Print Head Alignment

    If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, the ink cartridge may be old or damaged and needs to be replaced.
  • Page 66 5. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set.

  • Page 67: Cleaning The Paper Guide

    Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide to remove any excess ink. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3.

  • Page 68: Cleaning And Transporting The Product

    Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning the Product Transporting the Product Cleaning the Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 69 3. Open the printer cover and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again. 4.
  • Page 70 6. Unplug the power cable. 7. Disconnect any connected cables. 8. Close the paper support and output tray. 9. Pack the product in its original box or one of a similar size using the protective materials that came with it. 10.

  • Page 71: Solving Problems

    • Right-clicking the product icon in the Windows taskbar • On the Maintenance tab in the printer settings window • On the Start screen (Windows 8) or in the EPSON program group under your product name (other Windows versions) Parent topic:...
  • Page 72 The ink pads are nearing or at the end of their service life. Contact ink and paper lights Epson for support. (If the ink pads are not yet at the end of their service are flashing alternately life, press the...

  • Page 73: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 74 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the printer may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 75: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 76: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 77: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.

  • Page 78: Product Does Not Appear In Mac Os X Printer Window

    Product Does Not Appear in Mac OS X Printer Window If your product does not appear in the Mac OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...

  • Page 79: Printing A Network Status Sheet

    • Try connecting your product to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your product from another computer on the network. • If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green , make sure your product software was installed correctly.

  • Page 80: Paper Jam Problems

    • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the sheet feeder printable side up. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references...

  • Page 81: Paper Ejection Problems

    5. Close the cover. 6. Press the cancel button to resume printing. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...

  • Page 82: Solving Problems Printing From A Computer

    Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Noise Occurs, But Nothing Prints Noise When Product Sits for a While Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow...

  • Page 83: Noise Occurs, But Nothing Prints

    • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.

  • Page 84: Error After Cartridge Replacement

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the Register the shortcut icon to the taskbar checkbox. 8. Click OK to close the open program windows.

  • Page 85: Solving Page Layout And Content Problems

    • If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again.

  • Page 86: Inverted Image

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 87: Incorrect Margins On Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Selecting Printing Preferences - Mac OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...

  • Page 88: Incorrect Image Size Or Position

    • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.

  • Page 89: Solving Print Quality Problems

    • Select a higher print quality setting in your printer software. • Align the print head. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Related topics...

  • Page 90: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 91: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X...

  • Page 92: Grainy Printout

    Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Cleaning the Paper Guide Related topics Loading Paper Replacing the Ink Cartridge Grainy Printout If your printouts are grainy, try these solutions: •...

  • Page 93: When To Uninstall Your Product Software

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...

  • Page 94: Uninstalling Product Software - Mac Os X

    Uninstalling Product Software - Mac OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 95 Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales).

  • Page 96: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. EPEAT Registration Windows System Requirements...

  • Page 97: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 98: Printable Area Specifications

    3.9 × 5.8 inches (100 × 148 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 357 mm]) Paper types Plain paper and paper distributed by Epson Thickness 0.003 (0.08 mm) to 0.004 inch (0.11 mm) Weight...
  • Page 99 Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum Envelopes...

  • Page 100: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridge included with the printer is designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.

  • Page 101: Dimension Specifications

    Dimension Specifications Height Stored: 5.8 inches (148 mm) Printing: 11.7 inches (296 mm) Width Stored: 15.4 inches (392 mm) Printing: 15.4 inches (392 mm) Depth Stored: 10.4 inches (264 mm) Printing: 20.9 inches (530 mm) Weight 7.1 lb (3.2 kg) (without ink cartridge and power cord) Parent topic:...

  • Page 102: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 ºF (10 to 35 ºC) Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Humidity Operating: 20 to 80% RH (non-condensing) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...

  • Page 103: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 104: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. FCC Compliance Statement Software Notices...

  • Page 105: Software Notices

    For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada. Parent topic: Notices Software Notices 1.
  • Page 106 kernel-2.6.18 lsp-arm-versatile926ejs-2.6.18_pro500 module-init-tools-3.2pre1 mount-2.12 net-tools-1.60 netbase-4.29 psmisc-21.5 readline-libs-5.0 sysvinit-2.86 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.29 libusb-libs-0.1.12...
  • Page 107 This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes t he open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.

  • Page 108: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 109: A Note Concerning Responsible Use Of Copyrighted Materials

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and...
  • Page 110 Parent topic: Copyright Notice...

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