Panasonic KX-TGP500 User Manual page 57

STATUS indicator
Problem
The STATUS indicator continues
flashing in amber.
The STATUS indicator flashes in
amber rapidly although the IP
address was acquired.
The STATUS indicator lights in
amber although the Ethernet
cable is connected properly.
The STATUS indicator is off.
Cause/solution
L An IP address may not have been acquired or the static IP
address is not appropriate. Check the base unit's IP address:
Handset:
{MENU} (centre of joystick) i {#}{5}{0}{1}
Base unit (KX-TGP550 only):
{MENU} (middle soft key) i {#}{5}{0}{1}
We recommend to perform the following with your
administrator. Contact your administrator for further
information.
– If necessary, change the base unit's static IP address.
– If an IP address was not acquired, check your network
devices' (router, modem, etc.) connections. If the
connections are made properly but the problem persists,
check your network devices' (router, modem, etc.) settings.
L Many installation issues can be resolved by resetting all the
equipment. First, shut down your modem, router, hub, base
unit, and computer. Then turn the devices back on one at a time
in this order: modem, router, hub, base unit, computer.
L If you cannot access Internet Web pages using your computer,
check to see if your phone system is having connection issues
in your area.
L For more troubleshooting help, contact your administrator.
L Unplug the base unit's AC adaptor to reset the unit, then
reconnect the AC adaptor. If the STATUS indicator is still
flashing in amber rapidly, there may be a problem with the base
unit hardware. Contact your phone system dealer.
L The base unit's IP address may conflict with the IP addresses
of other devices on your local network. Check the base unit's
static IP address:
Handset:
{MENU} (centre of joystick) i {#}{5}{0}{1}
Base unit (KX-TGP550 only):
{MENU} (middle soft key) i {#}{5}{0}{1}
Then check the IP addresses of the other devices on your local
network. If necessary, change the base unit's static IP address.
L The base unit power is off.
L The Ethernet cable is not connected properly. Connect it.
L Your network devices (hub, router, etc.) are turned off. Check
the LEDs for the link status of the devices.
L The base unit power is booting up.
Document Version 2012-08
Useful Information
57