Remove Unidentified Ink Sticks (Cyan, Magenta, Yellow, Black) - Xerox ColorQube 8570 Service Manual

Remove Unidentified Ink Sticks (Cyan, Magenta, Yellow,
Black)
An unidentified ink stick error has occurred. The following troubleshooting procedure applies to
these errors.
Table 1 Applicable Fault Messages
Remove unidentified yellow ink stick (slot 1)
Remove unidentified cyan ink stick (slot 2)
Remove unidentified magenta ink stick (slot 3)
Remove unidentified black ink stick (slot 4)
Procedure
Refer to 93,966 ~ 93,969, Unidentified Ink Sticks RAP for troubleshooting procedure.
Xerox Internal Use Only - Revised, 3rd Revision
ColorQube 8570/8870 Service Manual
Jam Codes
The printer stores the most recent 20 events in Jam History. To access this information, from
the Control Panel menu, select Troubleshooting -> Service Tools -> Jam History and press
OK. Jam Codes for Process Events differ between models.
printer. Table 2 provides troubleshooting information for the most common jams.
Process Event Basis for Jam
A Deskew Flag 2 Sensor Event
B Preheater Flag 3 Timeout
C Strip Flag 4 Motor Stall
D Exit Flag 5 Motor Position
E Tray 1 Width 6 Length Short
F Front Door 7 Length Long
G Tray 2 Media 8 Pipeline Rsc
H Tray 3 Media 9 Media Lift Sensor
J Tray 4 Media
K Tray 5 Media
M Media Drive
N Y-Axis Motor
P Process Drive
Q DMU Missing
R Pre-Deskew Flag
T Exit Door
U Pipeline Resource
V Tray 2 Media Present
X Tray 3 Pick Flag
Y Tray 4 Pick Flag
Z Tray 5 Pick Flag
October 2012
Remove Unidentified Ink Sticks (Cyan, Magenta,
2-97
Table 1 list the code keys for the
Table 1 Jam Code Key
Printer Status
A Abnormal Shutdown
B Normal Shutdown
C Mechanical Recovery
D Warmup
E Ready
F Fault
G Auto Drum Maintenance
H Printhead Maintenance
J Printhead Purge
K Oil Transfix Roller
L Standby
M Pick from Tray 2
N Pick from Tray 3, 4 or 5
Q Pick from Tray 1
R Pick from Duplex
S Stage for Transfix
T Transfix
U Off
V Drum Maintenance
W Imaging
X Exit
Y Shell
Z Shutdown
Fault Messages and Codes
Media Supply
0 N/A
1 Tray 1
2 Tray 2
3 Tray 3
4 Tray 4
5 Tray 5