Compaq Evo D310 Getting Started

Hp evo d310: quick start
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Getting Started

Evo Desktop Family
Evo Workstation Family
Document Part Number: 191077-005
May 2002
This book will help you set up factory-provided software. Basic
troubleshooting is also provided should you have problems during
initial startup.

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Summary of Contents for Compaq Evo D310

  • Page 1: Getting Started

    Getting Started Evo Desktop Family Evo Workstation Family Document Part Number: 191077-005 May 2002 This book will help you set up factory-provided software. Basic troubleshooting is also provided should you have problems during initial startup.
  • Page 2 CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Printed in the U.S.A. Getting Started Evo Desktop Family Evo Workstation Family Fifth Edition May 2002 Document Part Number: 191077-005...
  • Page 3: Table Of Contents

    NTFS Convert Desktop Icon ........
  • Page 4: Software Setup

    Installing the Operating System Ä CAUTION: Do not add optional hardware devices or third-party devices to your computer until the operating system is successfully installed. Doing so may cause errors and may prevent the operating system from installing properly. The first time you turn on your computer, you may be prompted to select a language for your operating system (OS) and then you will be asked to install your OS.
  • Page 5: File System Format

    Software Setup File System Format ✎ Depending on your system, you may be prompted to select a file system format during the initial setup of your system. Hard drives can be configured in three basic formats: FAT16 and FAT32 (for HDD partitions less than 8 GB), or NTFS (for HDD partitions up to and greater than 8 GB), with variances of each, depending on the operating system and hard drive support.
  • Page 6: Ntfs Convert Desktop Icon

    NTFS Convert Desktop Icon Double-click the NTFS Convert icon located on the desktop. Read and follow the instructions that appear on the screen to change the drive partitioning. This feature is available on select models only. Installing or Upgrading Device Drivers...
  • Page 7: Customizing The Monitor Display

    Software Setup Customizing the Monitor Display To change the default configuration settings for your monitor display, such as the screen resolution, color settings, and font sizes, double-click the Display icon in the Control Panel. For more information about your display driver and other utilities that you can use with your graphics controller, refer to your graphics controller documentation.
  • Page 8: Protecting Your Software

    Protecting Your Software To protect your software from loss or damage, keep a backup copy of all system software, applications, and related files stored on your hard drive. Refer to your OS or backup utility documentation for instructions on making backup copies of your data files. Restoring Your Software Evo Desktops and Evo Workstations ship with a specific Compaq Restore CD, a Compaq Operating System CD, and a Microsoft...
  • Page 9: Basic Troubleshooting

    Overview This chapter is intended for basic troubleshooting only. A comprehensive Troubleshooting Guide is available on the Compaq Documentation Library CD and on the Web at http://www.compaq.com/support. You may elect to purchase a Compaq Quick Troubleshooting Guide (part number 120205-002) that contains easy to follow flow charts that can lead you through the debug process.
  • Page 10: Helpful Hints

    Basic Troubleshooting Helpful Hints If you encounter some minor problem with your computer, monitor, or software, refer to the following list of general suggestions before taking further action: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Ä CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board.
  • Page 11: Solving General Problems

    Solving General Problems You may be able to easily resolve the minor problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact your Compaq authorized dealer or reseller. Solving General Problems Problem Cause...
  • Page 12 Basic Troubleshooting Solving General Problems (Continued) Problem Cause Computer appears Software control of the locked up and will not power switch is not turn off when the functional. power button is pressed. Computer date and RTC (real-time clock) time display is battery may need to be incorrect.
  • Page 13 Solving General Problems (Continued) Problem Cause Computer appears to Network driver is loaded pause periodically. and no network connection is established. Cannot remove Smart Cover Lock, computer cover or featured on some access panel. computers, is locked. Poor performance is Processor is hot.
  • Page 14 Press the power button to resume from Stand By mode. Reflash the ROM using a ROMPaq diskette. See the “Failsafe Boot Block ROM” section of the Desktop Management Guide for more information. Press any key or click the mouse button and, if set, type your password.
  • Page 15: Solving Hardware Installation Problems

    Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. If you install a plug and play device, Windows 98, Windows 2000, Windows XP Professional and Windows XP Home automatically recognizes the device and configures the computer.
  • Page 16: Diagnostic Keyboard Leds, Front Panel Leds And Audible Codes

    Reflash the ROM using a system is running ROMPaq diskette. See the in Failsafe Boot “Failsafe Boot Block ROM” Block mode. section of the Desktop Management Guide. Graphics controller not 1. Clear CMOS. present or incorrectly 2. If graphics card has been initialized.
  • Page 17 2. Remove and reseat 3. See the “Solving Memory Failed Boot Block. Reflash the ROM using a ROMPaq diskette. See the “Failsafe Boot Block ROM” section of the Desktop Management Guide. System board hardware Replace system board. failure (prior to graphics).
  • Page 18 Basic Troubleshooting Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes (Continued) Activity Beeps Red or Yellow None Power LED flashes every 2 seconds (on select models.) Flashing Power None and Hard Drive Green LEDs. 2–10 Probable Cause Recommended Action Power supply 1.
  • Page 19 Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes (Continued) Activity Beeps Yellow or Green None Power LED flashes every second (on select models.) Red or Yellow None Power LED On. Red or Yellow None Power LED is: 1. Flashing four times per second, OR 2.
  • Page 20 battery real-time clock 2–4 Blank screen 2–5 2–6 cabling, checking connections 2–2 computer pauses 2–5 date and time display 2–4 keyboard 2–2 Getting Started LEDs 2–4 blinking power 2–10 2–11 flashing caps lock 2–8 flashing Num lock 2–9 flashing power and hard drive 2–10 flashing Scroll lock 2–9 Plug and Play device 2–7 problems...

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