A
audio output D–1
audio problems 2–17
B
battery
real-time clock 2–4
Blank screen 2–14
booting options
Full Boot 2–1
Quick Boot 2–1
C
cabling, checking connections 2–2
CD-ROM or DVD problems 2–29
CMOS
backing up B–1
clearing and resetting B–3
Compaq Configuratoin Record Utility
overview 1–7
Compaq Customer Support 2–32
Compaq Drive Protection System (DPS) C–1
Compaq Remote Diagnostics Enabling Agent
1–8
computer
pauses 2–4
will not power on 2–6
computer cover A–8
customer support 2–32
D
date and time display 2–4
Diagnostics for Windows
installing 1–3
Menu Bar 1–2
Troubleshooting Guide
overview 1–1
running tests 1–5
ToolBar 1–2
disk controller failure A–11
DPS
accessing C–2
DPS (Drive Protection System) C–1
E
error codes A–1
F
floppy port A–8
Full Boot 2–1
G
game port A–10
general problems 2–3
J
jumper settings 2–11
K
keyboard 2–2
keyboard error A–5
keyboard problems 2–20
L
,
,
LEDs 2–4
2–6
2–7
blinking power A–15
flashing caps lock A–14
flashing Num lock A–14
flashing power and hard drive A–16
flashing Scroll lock A–15
M
,
memory error A–3
memory problems 2–27
Index
,
2–28
,
A–16
A–4
–1