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Appendix F: Troubleshooting, continued
TV Channels
Symptom
1.
The TV takes several seconds to respond to
channel changes.
2.
You cannot access a channel.
3.
Name options are not available for some
channels.
4.
When ChannelView list is displayed, informa-
tion appears incomplete
TV Power On/Off
Symptom
1.
TV takes an excessively long time to power
on.
2.
You cannot program the TV to turn on auto-
matically (Timer function)
3.
The TV will not turn on after being plugged in. If light on front panel is blinking, wait at least one and a half
4.
TV turned itself off and the light on the front
panel started to blink.
5.
TV turned itself off and the STATUS light is a
steady yellow.
6.
TV will not power off.
Appendices
Remarks
•
It is normal for digital channels to take longer to tune in.
•
Press ENTER after a entering channel number to avoid delays.
•
Use a 4-digit number for an over-the-air digital channel.
•
Use a 6-digit number for digital cable channels if your cable service
is able to recognize 6-digit channel numbers.
•
Use number keys instead of CH
•
Be sure the channel you want to view is in memory. See Setup >
Scan on page 43.
•
Check that the TV is switched to the correct device or antenna for
that channel by pressing the INPUT key.
•
Make sure Channel Lock is off.
•
Make sure the Lock > Parent menu lock is set to off.
•
If you cannot tune to a virtual digital channel even though the TV has
already memorized digital channels, tune to the physical channel
number used by the broadcaster. The virtual channel will then be
automatically added to memory.
You can name only memorized analog channels and memorized
digital channels not named by the broadcaster.
• Available information is sent from the broadcaster or cable
provider. No other data is available.
• Make sure the TV clock is set correctly.
Remarks
• When switched on, the TV needs time to boot up, just
as a computer does. Also, the TV's lamp requires a few
moments to heat up to full brightness.
• TV Energy Mode is set to Low Power. Change TV Energy
Mode to Fast Power On in the Setup menu.
• The TV may be locked.
• The clock may not be set.
• TV Energy Mode is set to Low Power. Change to Fast
Power On in Setup menu.
minutes for the light to turn off, then press POWER again.
• Momentary power fluctuation caused the TV to turn off to
prevent damage. Wait for the green light to stop flashing
and turn the TV on again.
• If the TV does not stay on, use the System Reset button on
the control panel. If this happens frequently, obtain an AC
line power conditioner/surge protector.
• An unusual digital signal may have been received, triggering a
protection circuit. Wait for the light to stop flashing and turn TV
on.
• The TV has overheated. Clear blocked air vents and ensure
at least four inches of clearance on all sides of the TV.
• Clean the lamp-cartridge air filter. See Appendix D.
Use the System Reset button.
/
.
83
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