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Summary of Contents for AT&T 7720
- Page 1 User’s Manual for Digital Answering System 7720 Part 2 Please read Part 1 — Important Product Information, included in your package.
- Page 2 © 1998 Philips Consumer Communications L.P. All rights reserved. Printed in Mexico. 848232625 Issue 1AT&T...
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Page 3: Table Of Contents
TABLE OF CONTENTS INSTALLATION ...4 Table/Desk Installation...6 Wall Installation...9 TELEPHONE OPERATION At the Handset...11 About Softkeys...11 Making a Call ...11 Answering a Call...11 Ending a Call...11 Handset Volume ...11 Flash...12 Redial...12 Voice Security...12 Temporary Tone...12 Hold ...13 Page/Intercom ...13 Recording a Phone Conversation...14 Power Reserve Feature...14 CALLER ID...15 About Caller Identification ...15... - Page 4 TABLE OF CONTENTS TELEPHONE OPERATION At the Base ...24 Answering a Call...24 Speakerphone Volume Control...24 Mute...24 Hold ...24 Page/Intercom ...24 Handset Locator ...24 OPERATING RANGE...25 Changing Channels...25 ANSWERING SYSTEM SET-UP ...26 Turning the System On/Off...26 Speaker Volume Control ...26 About Mailboxes...26 Setting the Clock ...26 Announcement Options ...27 General Announcements...27...
- Page 5 TABLE OF CONTENTS ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone ...37 Connecting with the Answering System...37 Voice Help Menu...37 Remote Access Commands ...38 Deleting Messages ...38 Call Screening...39 Changing Outgoing Announcement ...39 Recording a Phone Conversation...39 Recording a Memo ...40 Setting the Clock ...40 Remote On/Off...40 Recording a Message When System is Off ...40...
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Page 6: Installation
INSTALLATION Display Access special programming features Access answering system Make, answer or end a call Temporary Tone caller on hold Change channels Adjust listening volume Dial number displayed on screen Antenna Softkeys A & B Scroll through screen information Activate Voice Security feature... - Page 7 Use with other Review or record buttons to change announcements settings Record a memo Delete all or some messages Play messages in Mailbox 1 Light goes on when base ringer is set to OFF Light goes on if handset batteries are charging or handset is in use Mute a call...
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Page 8: Table/Desk Installation
INSTALLATION Table/Desk Installation Choose a spot near an electrical outlet and a telephone jack. • This phone requires a modular telephone jack and a standard electrical outlet not controlled by a wall switch. Install the handset battery. • Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. - Page 9 Install the power reserve batteries. • Turn the base upside down. • Push in on the two tabs at the large end of the triangular mounting bracket, and lift it off the unit. (See Figure A in “Wall Installation.”) • Push the tab on the battery compartment door, and open it.
- Page 10 INSTALLATION Connect the power cord. Plug the power cord into the jack labeled POWER the base. Plug the AC adapter on the power cord into an electrical outlet not controlled by a wall switch. CAUTION: Use only the AC power adapter supplied with this telephone.
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Page 11: Wall Installation
Wall Installation The wall mounting bracket is a wedge-shaped plastic piece attached to the bottom of the base. You’ll need to attach this piece so the thickest end of the bracket is facing the floor when you wall-mount the base. Follow Steps 1–4 in “Table/Desk Installation,”... - Page 12 INSTALLATION 10 Follow Steps 7 to 12 in “Table/Desk Installation.” Plug into standard electrical outlet Power cord Plug into base unit Plug into back of base unit Telephone line cord Plug into modular phone jack...
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Page 13: Telephone Operation
TELEPHONE OPERATION About Softkeys This telephone has been designed with your convenience in mind, offering you many features which you can access using the two “softkeys” shown in the illustration. By pressing the softkey below the operation indicated on the display screen, you select that operation. Softkey A Press the softkey to select the operation displayed on the bottom left or right of the screen. -
Page 14: Flash
TELEPHONE OPERATION AT THE HANDSET Flash Press F to activate custom-calling services such as Call Waiting or 3-Way Calling. You may have to press other buttons before or after F as explained in the custom-calling instructions provided by your local phone service company. -
Page 15: Hold
TELEPHONE OPERATION Hold Press H to put a call on hold. The PHONE light flashes. To return to the call, press H again — OR — Press P on the handset — OR — Press K on the base — OR — Lift the handset of an extension phone on the same line. -
Page 16: Recording A Phone Conversation
TELEPHONE OPERATION AT THE HANDSET Recording a Phone Conversation Using the handset (not the speakerphone), you can record a phone conversation up to three minutes long. You can listen to the recording as you do any other messages. NOTE: This unit does not sound warning beeps to let the other party know that the call is being recorded. -
Page 17: Caller Id
Number has Voice Security been stored in feature is active telephone memory as Priority Caller has called more than once Battery power indicator Position of call in call history Caller’s name Scroll through call history About Caller Identification This telephone has a Caller ID feature that works with Caller Identification service provided by your local telephone company. -
Page 18: Caller Id Set Up
CALLER ID SET UP Programming Local Area Codes The Display Dial feature allows you to dial numbers recorded in your Call History with a single button press. (See “Display Dial” in the CALLER ID FEATURES section of this manual.) To use this feature, you need to program one or more area codes, so that the telephone knows whether to dial an area code or “1”... -
Page 19: Turn Off Caller Id With Call Waiting
Turn Off Caller ID with Call Waiting If you don’t have Caller ID with Call Waiting service, you can turn this feature off (the phone comes with the feature on). Press U. Use the softkey to select NEXT. Use the softkey to select SETUP. Select NEXT until the screen displays CIDCW:ON. -
Page 20: Caller Id Features
CALLER ID FEATURES New Call Indicator The handset screen displays NEW CALL when showing unreviewed call information as you scroll through the call history. Call Announce This phone allows you to record a personalized announcement to be played from the speaker at the base each time a call is received from a telephone number you select. -
Page 21: Reviewing And Deleting Call Announcements
CALLER ID FEATURES Reviewing and Deleting Call Announcements Press the following combination of keys and softkeys: U, NEXT, DIRECTORY, ANS SYS, LOCAL, and REVIEW. Use the + and - keys to select the announcement you want. Select OPTION. To hear the announcement assigned to the telephone number or call type displayed, select PLAY —... -
Page 22: Display Dial
CALLER ID FEATURES Display Dial As you review the Call History, you can dial a displayed phone number by pressing NOTE: If you try to use the Display Dial feature, but your call cannot be completed unless you dial “1” before the number, follow the steps below: Press + or - to locate the number you want to call. -
Page 23: Telephone Memory
TELEPHONE MEMORY You can store 20 telephone phone numbers and names. The telephone memory works with the Caller ID features Memory Match and Priority Ring. When you receive a call from a number you’ve stored in memory, the screen displays the name information as you’ve stored it, not as the service sends it (for example, “MOM AND DAD”). -
Page 24: Storing A Name With A Number
TELEPHONE MEMORY Storing a Name with a Number Follow steps 1–5 under “Storing Numbers in Memory.” Use the keypad to enter a name. To enter the first letter on a key, press the key once. To enter the second letter on the key, press the key twice. -
Page 25: Storing A Number Just Dialed In Telephone Memory
TELEPHONE MEMORY Storing a Number Just Dialed in Telephone Memory Press U. Select the following softkeys in sequence: NEXT, DIRECTORY, MEM, ADD, and REDIAL. Follow Steps 5–7 under “Storing Numbers in Memory.” Replacing a Stored Number You can replace a stored number by storing a new number in its place. Priority Ring Numbers When you store a number in memory, you can label it so that when a call is received from that number, the handset alerts you with a special ring... -
Page 26: Telephone Operation At The Base
TELEPHONE OPERATION AT THE BASE Answering a Call To answer using the speakerphone, press K on the base. The speaker light goes on and the call is connected. To end the call, press K again. Speakerphone Volume Control Press + to increase speakerphone volume. Press - to decrease volume. Mute Mute allows you to hear your caller, but prevents the caller from hearing you. -
Page 27: Operating Range
This cordless telephone answering system operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and base can communicate over only a certain distance— which can vary with the locations of the base and handset, the weather, and the construction of your home or office. -
Page 28: Answering System Set-Up
ANSWERING SYSTEM SET-UP Turning the System On/Off The answering system must be on in order to use any answering system functions. When the answering system is on, the Message Counter is on (a steady or flashing display). To turn the answering system on, press O on the base. -
Page 29: Announcement Options
ANSWERING SYSTEM SET-UP Announcement Options Before using this answering system, you can record an announcement (up to three minutes long) that callers will hear when the system answers a call. When you record your announcement, make sure you indicate who has been assigned each mailbox, and that callers should press 1 or 2 to access the appropriate mailbox. -
Page 30: Recording Your General Announcement
ANSWERING SYSTEM SET-UP Recording Your General Announcement If the announcement you want to record is the currently selected announcement (A, B or AO) go to Step 2. If not, select the announcement by following Steps 1–4 in “Selecting Your General Announcement,” then go to Step 2 below. Press C. -
Page 31: Setting Up Caller Specific Outgoing Announcements
ANSWERING SYSTEM SET-UP Setting Up Caller Specific Outgoing Announcements Access the announcement directory by pressing the following key and softkeys in sequence: U, NEXT, DIRECTORY, ANS SYS, and then OUTGOING. Select SETUP. The screen displays the number of the announcement on the first line and shows ENTER NUMBER: on the second line. -
Page 32: Reviewing And Deleting Caller Specific Announcements
ANSWERING SYSTEM SET-UP Reviewing and Deleting Caller Specific Outgoing Announcements Press the following combination of keys and softkeys: U, NEXT, DIRECTORY, ANS SYS, OUTGOING, and REVIEW. Select OPTION. To hear the announcement assigned to the telephone number or call type displayed, select PLAY —... -
Page 33: Ring Select And Toll Saver
ANSWERING SYSTEM SET-UP Ring Select and Toll Saver Use Ring Select to select how many times the phone will ring before the system answers a call. Set for 1 to 7 rings, or set to SA for Toll Saver (Ring Select is preset to 4). When you set the system to SA, the system answers after four rings when you have no new messages, and after two rings when you have new messages. -
Page 34: Priority Call Signal
ANSWERING SYSTEM SET-UP Priority Call Signal When a caller enters the Priority Calling Code from a touch tone phone, the system beeps loudly to alert you that you have a priority call. You’ll need to provide select callers with the Priority Calling Code (preset to 999), in order for them to use this feature. -
Page 35: Answering System Operation
ANSWERING SYSTEM OPERATION AT THE BASE Answering Calls When you’ve selected Announcement A or B and turned the system on, the caller hears the announcement you recorded, followed by a beep. During the announcement, callers can press 1 or 2 to select a mailbox, or they can wait for the beep to leave a message in Mailbox 1. -
Page 36: Listening To Your Messages
ANSWERING SYSTEM OPERATION AT THE BASE Listening to Your Messages As the system plays back messages in a mailbox, the Message Counter displays the number of the message playing. Before playing each message, the system announces the day and time the message was received. -
Page 37: Saving Messages
ANSWERING SYSTEM OPERATION AT THE BASE Saving Messages The system saves your messages automatically until you delete them, and can store approximately 12 minutes of messages, memos and announcements (up to a maximum of 99 messages). When memory is full, or the maximum number of messages is recorded, the Message Counter flashes an F. -
Page 38: Recording A Memo
ANSWERING SYSTEM OPERATION AT THE BASE Recording a Memo You can record a memo to be stored as an incoming message. The memo can be up to three minutes long, and will be played back with other messages. Press m on the base. Both mailbox lights blink rapidly. Press a l button to select a mailbox for the memo. -
Page 39: Answering System Operation At Cordless Handset Or Touch Tone Phone
ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE This cordless answering system allows you to retrieve messages and access other features even when you are away from your home or office. Additionally, you can use the cordless handset to access answering system features when you are within range of the base. -
Page 40: Remote Access Commands
ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE Remote Access Commands Playing messages Connect with the answering system. After the two beeps, wait four seconds. The system plays the messages in Mailbox 1 — OR — Press 1, then enter a Mailbox number (1 or 2), to play all messages in that mailbox —... -
Page 41: Call Screening
ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE Call Screening You can use the cordless handset to listen to callers as they leave messages. You can speak to a caller by pressing P. To monitor a call: If the handset is away from the base, press a. To end monitoring without taking the call, press a or put the handset in the base. -
Page 42: Recording A Memo
ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE) Recording a Memo Connect with the answering system. Press #, then enter the number of the mailbox where you want the memo recorded, and begin speaking after the beep. Press 5 when you are finished. Setting The Clock Connect with the answering system. -
Page 43: Changing Settings
ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE Changing Settings Connect with the answering system. Press * 9. You will hear “To listen to settings, press 9,” followed by two beeps. Press 9. You will hear the currently selected announcement, followed by “To select a different announcement, press 6 or 4.”... -
Page 44: Handset Batteries
HANDSET BATTERIES Charging the Handset Battery Pack The handset batteries need charging when: The handset beeps four times when you press P. • • The low battery symbol is visible on the display on the handset. The phone does not respond when you press P and no lights go on. •... -
Page 45: Base Unit Back-Up Batteries
BASE UNIT BACK-UP BATTERIES Replacing the Base Power Reserve Batteries The base unit back-up batteries need to be replaced when the PWR RESERVE BATT LOW light on the base flashes when the phone is on. Turn the base unit over. (Remove the wall bracket if the phone is wall-mounted.) Open the battery compartment door. -
Page 46: Signals And Displays
SIGNALS AND DISPLAYS Audible Signals Sound: Long ringing Single beep Three-part tone Repeating three-part tone Two short beeps Four short beeps Long buzzing tone Series of ascending tones Message Window Displays: – – 0 – 98 F, flashing Counting 0 to 59 0 –... -
Page 47: In Case Of Difficulty
IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. If you still have trouble, call 1 800 722–9125. If the phone does not work at all, check these items first • Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch. - Page 48 IN CASE OF DIFFICULTY If you have no dial tone Check all the previous suggestions. If you still do not hear a dial tone, disconnect the phone and try another phone in the same jack. If there is no dial tone on that phone either, the problem is probably in your wiring or local service.
- Page 49 IN CASE OF DIFFICULTY If you hear noise in the handset and the buttons don’t work The base unit and handset might not be set to the same security code. Place the handset in the base for at least 15 seconds to reset the security code. If speakerphone conversation sounds distorted After the phone is powered up, the speakerphone initializes for about 10–15 seconds the first time it is used.
- Page 50 IN CASE OF DIFFICULTY If the system does not respond to remote commands from a remote touch tone phone • Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.
- Page 51 IN CASE OF DIFFICULTY The caller’s name or phone number is not displayed during Call Waiting • Make sure you subscribe to combined Caller ID with Call Waiting service. • If you subscribe to the combined service, make sure you have this feature turned on.
- Page 52 Cordless Digital Answering System Speakerphone 7720 Connect with answering system 1 Dial telephone number and wait for system to answer. 2 Enter Remote Access Code. 3 After the system beeps twice, enter a command from the other side of this card.
- Page 53 1, then mailbox Play all messages in mailbox number 2, then mailbox Play new messages in mailbox number Save messages Hang up Delete message being played 3 3, then mailbox Delete all messages in mailbox number after you hear “End of messages” Repeat Stop playback Skip message...