Page 3: Table Of Contents
Desktop to tower conversion ........
Page 4 Using eSupport ..........46 4 Windows Basics .
Page 5 Identifying drive types ..........94 Inserting a CD or DVD .
Page 6 Power management ..........161 Using power saving modes .
Page 7 Replacing the system board ........238 Upgrading the Gateway Micro Tower Case ......242 Opening the case .
Page 8 Telephone support ..........297 Before calling Gateway Technical Support ......297 Telephone support .
Page 9: Checking Out Your Gateway Computer
Your Gateway Computer This chapter introduces you to the basic features of your Gateway computer. Read this chapter to learn: How to identify your computer case style How to identify the features of your computer How to locate your computer’s model and serial...
Page 10: Identifying Your Computer Case Style
Chapter 1: Checking Out Your Gateway Computer Identifying your computer case style Use the following descriptions to identify the style of your computer case. Gateway Tower Gateway Mid Tower Gateway Micro Tower The Gateway Tower does not The Gateway Mid Tower...
Page 11: Gateway Tower Front
Gateway Tower Front Gateway Tower Front Your computer may contain any of the following components. CD/DVD/Recordable drive CD/DVD eject button 5.25-inch drive bay cover 5.25-inch drive bay cover Diskette drive Diskette eject button IEEE 1394 port USB ports (optional) 3.5-inch drive bay...
Page 12 Chapter 1: Checking Out Your Gateway Computer Component Icon Description CD/DVD/Recordable Use this drive to listen to audio CDs, install games and drive programs, watch DVDs, and store large files onto recordable CDs and DVDs (depending on drive type). For more information, see “Using the CD or DVD drive”...
Page 13: Gateway Tower Back
Gateway Tower Back Gateway Tower Back Your computer may contain any of the following components. System label Power connector Kensington lock Voltage switch slot Case cover Microsoft shipping screw Certificate of Authenticity PS/2 mouse port PS/2 keyboard port USB 1.1 ports...
Page 14 Chapter 1: Checking Out Your Gateway Computer Component Icon Description System label Includes your computer’s model and serial number. For more information, see “Identifying your model” on page 19. Power connector Plug the power cable into this connector. Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the correct power available.
Page 15 Gateway Tower Back Component Icon Description Modem jack Plug a modem cable into this jack. Telephone jack If your modem has a telephone jack, plug the cable for a (optional) telephone into this jack. Headphone/analog Plug powered, analog front speakers, an external amplifier, or speakers headphones into this jack.
Page 16: Gateway Mid Tower Front
Chapter 1: Checking Out Your Gateway Computer Gateway Mid Tower Front Your computer may contain any of the following components. Access door 5.25-inch drive bay cover CD/DVD/Recordable drive CD/DVD eject button 3.5-inch drive bay cover IEEE 1394 port (optional) Diskette drive...
Page 17 Gateway Mid Tower Front Component Icon Description Access door Open this door to access your drives and other components. 5.25-inch drive bay cover Remove this cover to install an additional 5.25-inch drive. CD/DVD/Recordable Use this drive to listen to audio CDs, install games and...
Page 18: Gateway Mid Tower Back
Chapter 1: Checking Out Your Gateway Computer Gateway Mid Tower Back Your computer may contain any of the following components. System label Power connector Voltage switch Kensington lock slot Case cover shipping screw Microsoft Certificate of Authenticity PS/2 mouse port...
Page 19 Gateway Mid Tower Back Component Icon Description System label Includes your computer’s model and serial number. For more information, see “Identifying your model” on page 19. Power connector Plug the power cable into this connector. Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the correct power available.
Page 20 Chapter 1: Checking Out Your Gateway Computer Component Icon Description Parallel port Plug a parallel device (such as a printer) into this port. For more information, see “Installing a printer, scanner, or other peripheral device” on page 38. Monitor port Plug a monitor into this port.
Page 21: Gateway Micro Tower Front
Gateway Micro Tower Front Gateway Micro Tower Front Your computer may contain any of the following components. CD/DVD eject Power button button Diskette eject button Diskette drive CD/DVD/Recordable drive Cover release handle IEEE 1394 port USB ports (optional) Removable base...
Page 22 Chapter 1: Checking Out Your Gateway Computer Component Icon Description CD/DVD eject button Press this button to open the CD or DVD drive tray. For more information, see “Using the CD or DVD drive” on page 94. CD/DVD/Recordable Use this drive to listen to audio CDs, install games and...
Page 23: Gateway Micro Tower Back
Gateway Micro Tower Back Gateway Micro Tower Back Your computer may contain any of the following components. Voltage switch Power connector Microsoft PS/2 mouse port Certificate of Authenticity PS/2 keyboard port System USB ports label Serial port Parallel port Monitor port...
Page 24 Chapter 1: Checking Out Your Gateway Computer Component Icon Description Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area.
Page 25 Gateway Micro Tower Back Component Icon Description Audio input (Line in) jack Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer. This jack is color-coded blue. Modem jack Plug a modem cable into this jack.
Page 26: Desktop To Tower Conversion
Chapter 1: Checking Out Your Gateway Computer Desktop to tower conversion You can convert your Gateway Micro Tower case from desktop to tower configuration using the accessory base included with your system. For more information, see “Closing the case” on page 246.
Page 27: Identifying Your Model
Gateway model number The label on the back of your computer case contains information that identifies your computer model. The label also contains your serial number. Gateway Technical Support will need this information if you call for assistance. www.gateway.com...
Page 28: Gateway Serial Number
Chapter 1: Checking Out Your Gateway Computer Gateway serial number You can locate the Gateway serial number: Printed on a white sticker on the front or top of your computer case. Printed on the customer invoice that came with your computer. The invoice also contains your customer ID number.
Page 29: Finding Your Specifications
HelpSpot or visit Gateway’s My Computer Info eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. In Windows XP, view your computer’s serial number or check your...
Page 30 Chapter 1: Checking Out Your Gateway Computer You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. Take a guided tour of the eSupport site To see an overview of the eSupport Web site, click .
Page 31: Accessories
Accessories Accessories Gateway offers various accessories that can help you make the most of using your computer. To order accessories, visit the Accessory Store at accessories.gateway.com. Networking kit With a networking kit, you can network (link), two or more computers in your home.
Page 32 Chapter 1: Checking Out Your Gateway Computer Storage Devices If you need additional storage space or you want to back up your files, you can add storage devices to you computer. With a recordable CD or DVD drive, you can free up hard drive space by backing up files, then removing them from your hard drive.
Page 33: Getting Started
Getting Started This chapter provides basic information about your Gateway computer. Read this chapter to find out how to: Use your computer safely Start and turn off your computer Use the keyboard Use the mouse Install peripheral devices...
Page 34: Working Safely
Use soft, indirect lighting in your work area. Do not use your computer in a dark room. Avoid focusing your eyes on your computer screen for long periods of time. Look away from your computer occasionally, and try to focus on distant objects. www.gateway.com...
Page 35: Setting Up Your Computer Desk And Chair
Place your keyboard and mouse at a comfortable distance. You should be able to reach them without stretching. Set paper holders at the same height and distance as the monitor. www.gateway.com...
Page 36: Sitting At Your Computer
Avoiding discomfort and injury from repetitive strain Vary your activities to avoid excessive repetition. Take breaks to change your position, stretch your muscles, and relieve your eyes. Find ways to break up the work day, and schedule a variety of tasks. www.gateway.com...
Page 37: Protecting From Power Source Problems
UPS, a UPS lets you run your computer long enough to save your work and shut down your computer normally. For more information about using a UPS, see “Setting up an uninterruptible power supply” on page 166. www.gateway.com...
Page 38: Starting Your Computer
If you are starting your computer for the first time, follow the on-screen instructions to set up your computer. Turn on any peripheral devices, such as printers or scanners, and see the documentation that came with the device for setup instructions. www.gateway.com...
Page 39: Turning Off Your Computer
. Windows shuts down and turns off your computer. Important If for some reason you cannot use the Shut Down option in Windows to turn off your computer, press and hold the power button for about five seconds, then release it. www.gateway.com...
Page 40: Restarting (Rebooting) Your Computer
End Task If your computer does not respond, turn it off, wait ten seconds and turn it on again. Important If your computer does not turn off, press and hold the power button for about five seconds, then release it. www.gateway.com...
Page 41: Multifunction Keyboard
(Explorer utility). Application key Access shortcut menus and help assistants in Windows. Directional keys Move the cursor up, down, right, or left. Numeric keypad Use these keys to type numbers when the numeric keypad ( ) is turned on. www.gateway.com...
Page 42: Special-Function Buttons
Turn off all sound. Shortcut Open the program you assign to this button (by default it is set to open the My Documents folder). For instructions on how to customize this programmable button, see “Programming the multifunction keyboard” on page 156. www.gateway.com...
Page 43 Open online help. You can customize this button to open another program. For instructions, see “Programming the multifunction keyboard” on page 156. Internet Open your Web browser. You can customize this button to open another program. For instructions, see “Programming the multifunction keyboard” on page 156. www.gateway.com...
Page 44: Mouse
You can use the left and right buttons on your mouse to select objects on the screen. You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. www.gateway.com...
Page 45: Using The Mouse
For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see “Changing the mouse settings” on page 155. For instructions on how to clean the mouse, see “Cleaning the mouse” on page 207. www.gateway.com...
Page 46: Installing A Printer, Scanner, Or Other Peripheral Device
Serial Bus (USB), serial, and parallel. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway Computer” on page 1. IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.
Page 47: Getting Help
Getting Help This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: HelpSpot™ Online help Gateway Web site...
Page 48: Helpspot
Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Contact Gateway that helps you find the right resource at Gateway to answer your questions or help solve your problems.
Page 49 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your mouse, and other tasks, click the link on the HelpSpot main page. Using your computer...
Page 50: Searching For A Topic
You must be Search connected to the Internet to search for and access these topics. Gateway.com Search - These topics are located on the Gateway Web site and contain the words you entered in the box. You must be Search connected to the Internet to search for and access these topics.
Page 51: Helpspot Videos
HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click on the HelpSpot home Video Tutorials page, then click a video title. The video plays. www.gateway.com...
Page 52: Online Help
Help button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
Page 53: Gateway Web Site
Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet”...
Page 54: Using Esupport
Contact Us tab The Contact Us tab contains links to technical support with a live technician, including chat and e-mail. Click to get a list of Gateway telephone Call Us numbers for both sales and support. For more information, see “Telephone numbers”...
Page 55: Windows Basics
Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts...
Page 56: About The Windows Environment
Your desktop may be different from this example, depending on how your computer is set up. Help and For more information about the Windows XP desktop, click Support Start, then click Help and Support. Type the keyword Windows desktop in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 57: Using The Desktop
The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your computer. For instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 59. www.gateway.com...
Page 58: Using The Start Menu
When you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands. Click a file or program to open it. www.gateway.com...
Page 59: Adding Icons To The Desktop
Desktop (create shortcut) program appears on the desktop. Help and For more information about desktop icons in Windows XP, Support click Start, then click Help and Support. Type the keyword desktop icons in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 60: Identifying Window Items
When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the icon in the My Computer window. Local Disk (C:) Title bar Close Menu bar Maximize Minimize www.gateway.com...
Page 61 Clicking an item on the menu bar starts an action such as Print or Save. Help and For more information about windows in Windows XP, click Support Start, then click Help and Support. Type the keyword window in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 62: Working With Files And Folders
CD, DVD, or recordable drive. To view the drives on your computer: In Windows XP, click , then click on the Start menu. Start My Computer - OR - In Windows 2000, double-click the icon on the desktop. My Computer Drives www.gateway.com...
Page 63: Creating Folders
Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files. Folders Files www.gateway.com...
Page 64 For more information about creating files and folders in Support Windows XP, click Start, then click Help and Support. Type the keyword creating files and folders in the HelpSpot Search box , then click the arrow. For information about renaming folders, see “Shortcuts” on page 69. www.gateway.com...
Page 65: Copying And Moving Files And Folders
A pop-up menu opens on the desktop. Click on the pop-up menu. Copy Open the destination folder. With the pointer inside the destination folder, right-click. Click . A copy of the file or folder appears in the new location. Paste www.gateway.com...
Page 66 For more information about copying files and folders or Support moving files and folders in Windows XP, click Start, then click Help and Support. Type the keyword copying files and folders or moving files and folders in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 67: Deleting Files And Folders
Click the files or folders that you want to restore. For instructions on how to select multiple files and folders, see “Shortcuts” on page 69. Click , then click . Windows returns the deleted files or folders File Restore to their original locations. www.gateway.com...
Page 68: Browsing For Files And Folders
To browse for a file: In Windows XP, click , then click . The My Computer Start My Computer window opens. - OR - In Windows 2000, double-click the icon on the desktop. The My Computer My Computer window opens. www.gateway.com...
Page 69 Help and For more information about browsing for files and folders Support in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 70: Searching For Files
Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com...
Page 71: Using The Windows Search Utility
If you type all of the name, Search will list all files and folders of that name. If you type part of the name, Search will list all of the file and folder names containing the letters you typed. www.gateway.com...
Page 72 Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the: Date the file was created or modified. Size of the file. Type of file, such as a program or a text document. www.gateway.com...
Page 73: Working With Documents
To create a new document: Click , then click . Microsoft Start All Programs Accessories WordPad WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. www.gateway.com...
Page 74: Saving A Document
Type a new file name in the box. File name Click Save Help and For more information about saving documents in Support Windows XP, click Start, then click Help and Support. Type the keyword saving in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 75: Opening A Document
Double-click the document file name. The document opens. Help and For more information about opening documents in Support Windows XP, click Start, then click Help and Support. Type the keyword opening files in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 76: Printing A Document
Set the print options, then click . The document prints. Help and For more information about printing documents in Support Windows XP, click Start, then click Help and Support. Type the keyword printing in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 77: Shortcuts
Press running program Help and For more information about Windows keyboard shortcuts Support in Windows XP, click Start, then click Help and Support. Type the keyword Windows keyboard shortcuts in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 78 Chapter 4: Windows Basics www.gateway.com...
Page 79: Using The Internet
Using the Internet This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: Set up and access an Internet account using ® America Online Connect to a Web site using a browser Download files from the Internet Send and receive e-mail using America Online...
Page 80: Learning About The Internet
DSL modems connect to your computer through an Ethernet jack and provide a faster connection speed than a standard telephone modem. Important To locate the modem or Ethernet jack, see “Checking Out Your Gateway Computer” on page 1. Internet Servers store information so other computers can access it from the Internet.
Page 81 Internet and your e-mail messages. A Web browser – a program that displays information from the World Wide Web. An e-mail program – a program that lets you create, send, and receive e-mail messages over the Internet. www.gateway.com...
Page 82: Setting Up An Internet Account
Complete the member name and password information, then click . Your computer dials the Internet account telephone number. After Connect connecting, the Welcome window opens. If you are using a service other than America Online, check with your ISP for the correct procedure for connecting. www.gateway.com...
Page 83 Help and For general information about using Internet accounts in Support Windows XP, click Start, then click Help and Support. Type the keyword ISP in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 84: Using The World Wide Web
You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, click in the menu bar. Help Link page Linked Web page www.gateway.com...
Page 85: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click on the browser address bar. - OR - On the current Web page, click a link to a Web site.
Page 86: Downloading Files
Web site to run or install the program. Help and For more information about downloading files in Support Windows XP, click Start, then click Help and Support. Type the keyword downloading files in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 87: Using E-Mail
Type the e-mail address of the recipient you want to send e-mail to in the box. Send To Type the subject of your e-mail in the box. Subject Type the e-mail message. When finished, click . Your e-mail is sent over the Internet to the Send Now e-mail address you specified. www.gateway.com...
Page 88: Checking Your E-Mail
Help and For general information about using e-mail in Windows XP, Support click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 89: Using Multimedia
Using Multimedia This chapter provides information on using the multimedia capabilities of your computer. Read this chapter to learn how to: Adjust the volume Record and play audio files Use Windows Media Player Use the diskette drive Use the CD or DVD drive Play CDs and DVDs Use MusicMatch Use a recordable drive to create CDs and DVDs...
Page 90: Adjusting The Volume
. The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Sounds, Speech, and Audio Devices Click/Double-click the Adjust the system volume Sounds and Audio . The Sounds and Audio Devices Properties dialog box opens. Devices www.gateway.com...
Page 91 . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Sounds, Speech, and Audio Devices Click/Double-click the Adjust the system volume Sounds and Audio . The Sounds and Audio Devices Properties dialog box opens. Devices www.gateway.com...
Page 92 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click in the window. Help Click X in the top-right corner of the window to close it. www.gateway.com...
Page 93: Adjusting The Volume In Windows 2000
Use the volume control buttons on the keyboard. For more information, see “Special-function buttons” on page 34. To adjust overall volume level from Windows: Click the speaker icon on the taskbar, then drag the slider to change the volume or click to select the check box. Mute www.gateway.com...
Page 94 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click in the Volume Help Control window. Click X in the top-right corner of the window to close it. www.gateway.com...
Page 95: Recording And Playing Audio
Use the following instructions to make an audio recording by speaking into a microphone. To make an audio recording: Plug a microphone into one of the Microphone jacks on your computer. For the location of the Microphone jacks, see “Checking Out Your Gateway Computer” on page 1. Click , then click...
Page 96 For more information about making or playing an audio Support recording in Windows XP, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 97: Playing Audio And Video Files With The Windows Media Player
All Programs Windows Media Player The Windows Media Player opens. - OR - In Windows 2000, click , then Start Programs Accessories Entertainment click . The Windows Media Player opens. Windows Media Player Video file information Video screen Play Stop www.gateway.com...
Page 98 Help and For more information about playing audio and video using Support the Windows Media Player in Windows XP, click Start, then click Help and Support. Type the keyword Media Player in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 99: Using The Diskette Drive
The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Warning Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Diskette drive Activity indicator Eject button www.gateway.com...
Page 100 Chapter 6: Using Multimedia To use a diskette: Insert the diskette into the diskette drive with the label facing up. -OR- Insert the diskette into the diskette drive with the label facing left. www.gateway.com...
Page 101 To access a file on the diskette in Windows 2000, double-click the icon, the drive letter (for example, the A: drive), then double-click Computer the file name. To remove the diskette, make sure that the drive activity light is off, then press the diskette eject button. www.gateway.com...
Page 102: Using The Cd Or Dvd Drive
Using the CD or DVD drive Identifying drive types Important The bezel on the Gateway Micro Tower case may hide the drive logo. To find out which drive type is installed in your computer, check your computer’s specifications. For more information, see “Finding your specifications”...
Page 103: Inserting A Cd Or Dvd
Using the CD or DVD drive Inserting a CD or DVD CD/DVD/Recordable drive Eject button Activity indicator Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. www.gateway.com...
Page 104 Press the eject button next to the CD or DVD drive. The CD or DVD drive tray opens. Place the disc in the tray with the label facing up. -OR- Place the disc in the tray with the label facing left, then press carefully on the disc to set it in the groove. www.gateway.com...
Page 105: Listening To Cds
You can use the special-function buttons on the Multifunction keyboard to control how you play your CDs. For more information, see “Special-function buttons” on page 34. To play a CD: Insert a CD into the CD or DVD drive. www.gateway.com...
Page 106 Windows XP” on page 82. Help and For more information about playing CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 107: Listening To Cds In Windows 2000
. When the CD Player opens, Accessories Entertainment CD Player click (play). Play Stop Eject CD Rewind Skip Forward Next Previous If you do not hear audio or you want to change the volume, see “Adjusting the volume in Windows 2000” on page 85. www.gateway.com...
Page 108: Using Musicmatch
For more information on using MusicMatch, see its online help. Playing CDs You can use the MusicMatch program to play music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. www.gateway.com...
Page 109 CD, the Audio CD dialog box opens. Click , then click . MusicMatch Play Audio CD using MUSICMATCH Jukebox opens, the CD begins playing, and the names of the music tracks appear in the playlist area. www.gateway.com...
Page 110 MusicMatch musicmatch JUKEBOX opens. Insert the music CD into the CD or DVD drive on your computer, then click the tab in the MusicMatch window. The names of the music tracks appear in the playlist area. Click (play). www.gateway.com...
Page 111: Creating Mp3 Music Files
Play Audio CD using MUSICMATCH , then click . The MusicMatch window opens. Jukebox - OR - If a dialog box does not open, click , then Start All Programs MusicMatch click . The MusicMatch window opens. MusicMatch Jukebox Record www.gateway.com...
Page 112 Click the record button. The Recorder window opens. Track list Click to clear the check box for any track you do not want to record (rip). Click When a message appears that tells you the CD drive needs to be configured, click www.gateway.com...
Page 113: Editing Track Information
In the library window, right-click the file, then click . The Edit Track Tag(s) Edit Track Tag dialog box opens. Enter information such as track title, lead artist, album, and genre. Click . The new track information appears in the MusicMatch playlist, music library, and recorder window. www.gateway.com...
Page 114: Building A Music Library
Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com...
Page 115: Changing The Music Library Display Settings
Changing the music library display settings To change the music library display settings: In MusicMatch, click , then click . The Settings window Options Settings opens. Click the tab. Music Library Click the categories that you want to display in the columns, then click www.gateway.com...
Page 116: Listening To Internet Radio
Popular Stations. MusicMatch connects to the station and plays the audio. - OR - To play another Internet radio station, click , the Broadcast Stations appropriate category in the Station Selector, the radio station, then click (play). MusicMatch connects to the station and plays the audio. www.gateway.com...
Page 117: Using Advanced Features
Windows Media Player. For more information about playing DVDs, click Help in the DVD player program. To play a DVD: Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up. Turn off your screen saver and standby timers. www.gateway.com...
Page 118 DVD player, see its online help. Help and For more information about playing DVDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing DVDs in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 119: Using A Recordable Drive
If you record copyrighted material on a CD or DVD, you need permission from the copyright owner. Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor. www.gateway.com...
Page 120 . The Select a Project window opens. - OR - If a dialog box does not open, click Start All Programs Roxio Easy CD Creator then click . The Select a Project window opens. Project Selector make a data CD dataCD project dataDVD project www.gateway.com...
Page 121 Select Source Files drive or folder where the files you want to add to the writable CD or DVD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com...
Page 122 Chapter 6: Using Multimedia Click the file you want to record (hold down the C or S key when HIFT you click to select multiple files) in the Source pane, then click record www.gateway.com...
Page 123 Start Recording Click Start Recording Help and For more information about creating CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 124: Creating Video Dvds
After you connect your digital camcorder to your computer, creating a video DVD typically consists of three basic steps: capture the video, edit the video, and record the video to a DVD-R or DVD-RW disc. www.gateway.com...
Page 125: Creating Music Cds
Tips & Tricks Most home and car stereos can read CD-R discs, but do not read CD-RW discs. To make sure that the CD that you create will play on home and car CD players, use a CD-R disc. www.gateway.com...
Page 126 . The Select a Project window opens. - OR - If a dialog box does not open, click Start All Programs Roxio Easy CD Creator then click . The Select a Project window opens. Project Selector make a music CD musicCD project www.gateway.com...
Page 127 Select Source Files drive or folder where the music files that you want to add to the writable CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com...
Page 128 You can add any combination of music tracks or MP3 files to a music CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. record www.gateway.com...
Page 129 Complete dialog box. Select the appropriate option. Help and For more information about creating CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 130: Copying Cds And Dvds
CD or DVD using one drive:” on page 123. -OR- If you have two drives and one of the drives is a recordable CD or DVD drive, go to “To copy a CD or DVD using two drives:” on page 125. www.gateway.com...
Page 131 . The Select a Project window opens. - OR - If a dialog box does not open, click Start All Programs Roxio Easy CD Creator then click . The Select a Project window opens. Project Selector CD copier CD copier www.gateway.com...
Page 132 . CD Copier copies the information on the source CD or DVD Copy to your hard drive, prompts you to insert the blank CD or DVD, then copies the information from the hard drive to the blank CD or DVD. www.gateway.com...
Page 133 . The Select a Project window opens. - OR - If a dialog box does not open, click Start All Programs Roxio Easy CD Creator then click . The Select a Project window opens. Project Selector CD copier CD copier www.gateway.com...
Page 134 CD or DVD. Help and For more information about copying CDs and DVDs in Support Windows XP, click Start, then click Help and Support. Type the keyword copying CDs in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 135: Using Phonetools
Using PhoneTools PhoneTools lets you make and receive telephone calls, use your computer as an answering machine, and send and receive faxes using the modem. Read this chapter to learn how to: Make telephone calls Set up quick dial memory keys Set up a telephone book Use voice mail Record an answering machine message...
Page 136: Using Telephone Features
When PhoneTools is opened with the Phone controls visible, you see this window: Dialer Quick Dial Quick Dial memory entries memory keys From the Phone controls, you can: Make telephone calls Set up and use Quick Dial memory keys Set up and use telephone book entries www.gateway.com...
Page 137: Making A Telephone Call
PhoneTools may be set up to re-dial a telephone number if the line was busy. To prevent PhoneTools from re-dialing your call, click Setup, then click General Setup. Click the Communication tab, then set the number of transmission attempts to none. www.gateway.com...
Page 138: Using Quick Dial Memory Keys
Name entry. In the box, type the telephone number associated with this Number memory entry, then click . The entry you created appears in the Quick Dial memory entries list. www.gateway.com...
Page 139 To remove a Quick Dial memory key entry: If PhoneTools is not open, click , then click Start All Programs PhoneTools PhoneTools If the Phone controls are not visible, click Phone Right-click the memory entry that you want to remove, then click Delete Click www.gateway.com...
Page 140: Using Telephone Book Entries
If the Phone controls are not visible, click Phone Click (telephone book). Double-click the entry that you want to call. If you have more than one telephone number associated with the entry, double-click the number you want to dial. Click www.gateway.com...
Page 141 - OR - Make the call on the telephone handset by picking up the handset, then clicking on the handset on the screen. You must have a telephone connected to your computer. To end the call, click (hangup). www.gateway.com...
Page 142: Using Voice Mail
PhoneTools is opened with the Voice Mail controls visible, you see this window: Stop Play button button To listen to a voice mail message: If PhoneTools is not open, click , then click Start All Programs PhoneTools PhoneTools If the Voice Mail controls are not visible, click Voice Mail www.gateway.com...
Page 143: Recording A Greeting
Greeting & Record. If you do not want to use the pre-recorded greetings, you can record your own greeting. To record a greeting: If PhoneTools is not open, click , then click Start All Programs PhoneTools PhoneTools If the Voice Mail controls are not visible, click Voice Mail Click Set-up www.gateway.com...
Page 144 To listen to your greeting, click (start). Click Next Select how you will use the greeting. Options include: Greeting & Record—issues a greeting message, then records the caller’s message Greeting Only—issues a greeting message, then hangs up Click Finish www.gateway.com...
Page 145: Sending And Receiving Faxes
Important Your modem cable must be installed before you can send and receive faxes. You cannot use your standard telephone modem to connect to the Internet while sending and receiving faxes. www.gateway.com...
Page 146 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. Important Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. Click www.gateway.com...
Page 147 If you want to replace the PhoneTools logo with one of your own, click the import button then select a picture for the logo. The picture must be saved in a supported format (.BMP, .DGR, .GIF, .JPG, .PCX, .T31, or .TIF) and be small enough to fit in the logo box. Click www.gateway.com...
Page 148: Sending A Fax
Chapter 7: Using PhoneTools Sending a fax To send a fax: If PhoneTools is not open, click , then click Start All Programs PhoneTools PhoneTools If the Fax controls are not visible, click Click . The Send Fax Wizard opens. Send Fax www.gateway.com...
Page 149 Finish Click . PhoneTools dials the fax number and sends your fax. Send Important If for any reason you receive a failed transmission message, click Send, then click Outbox. Right-click the fax that was not sent to modify it. www.gateway.com...
Page 150: Faxing From Programs
. When PhoneTools is open, it detects incoming faxes and stores them in the In Box. To view a fax, click , then double-click the fax you want to view. Fax Inbox The fax viewer opens, where you can view and print the fax. www.gateway.com...
Page 151: Customizing Your Computer
Customizing Your Computer This chapter provides information about customizing your computer by changing settings in Windows. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the mouse settings Program the multi-function buttons on the keyboard Add, change, and switch user accounts in Windows XP Adjust power management settings...
Page 152: Adjusting The Screen And Desktop Settings
If your Control Panel is in Category View, click Appearance and Themes - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 153 , then click again. Help and For more information about adjusting display settings in Support Windows XP, click Start, then click Help and Support. Type the keyword changing display settings in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 154: Adjusting The Screen Resolution
If your Control Panel is in Category View, click Appearance and Themes - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Display Properties dialog box opens. Display Click the tab. Settings www.gateway.com...
Page 155: Changing The Colors On Your Windows Desktop
To change desktop colors in Windows XP: Click , then click . The Control Panel window opens. If your Start Control Panel Control Panel is in Category View, click Appearance and Themes Click/Double-click the icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 156 Change the color or font settings for the item. Click , then click the tab. Themes Click , type a name for the new theme, then click twice. Save As The new colors appear on your desktop. www.gateway.com...
Page 157 Item want to change. Change the color or font settings for the item. Click , type a name for the new scheme, then click Save As Click again. The new colors appears on your desktop. www.gateway.com...
Page 158: Changing The Desktop Background
Control Panel is in Category View, click Appearance and Themes Click/Double-click the icon. The Display Properties dialog box opens. Display Click the tab. Desktop Click a background picture in the list. Background - OR - Click to select a background picture from another location. Browse www.gateway.com...
Page 159 HelpSpot Search box , then click the arrow. To change the desktop background in Windows 2000: Click , then click The Control Panel window Start Settings Control Panel. opens. Double-click the icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 160 If the picture you chose does not cover the entire screen and you did not choose to tile the image in Step 5, you can change the solid color behind the picture by clicking , clicking a pattern in the list, then Pattern Pattern clicking Click www.gateway.com...
Page 161: Selecting A Screen Saver
If your Control Panel is in Category View, click Appearance and Themes - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 162 Wait Click Help and For more information about selecting a screen saver in Support Windows XP, click Start, then click Help and Support. Type the keyword screen savers in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 163: Changing The Mouse Settings
In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. Click/Double-click the icon. The Mouse Properties dialog box opens. Mouse Click one of the tabs to change your mouse settings. Click to save changes. www.gateway.com...
Page 164: Programming The Multifunction Keyboard
Programming the multifunction keyboard All of the programmable buttons on the Gateway keyboard are pre-programmed to start actions such as opening your Web browser. Also, you can program the buttons to open a program or start an action you choose.
Page 165 Help button. The Help button is pre-programmed to open Windows Help. Internet lets you select a program or Web site that opens when you press the Internet button. The Internet button is pre-programmed to open your default Web browser. www.gateway.com...
Page 166: Adding And Modifying User Accounts
, then click Done Adding and modifying user accounts In Windows XP, you can create and customize a user account for each person who uses your computer. You can also switch (change) user accounts without turning off your computer. www.gateway.com...
Page 167 Follow the on-screen instructions to add, delete, or modify a user account. Help and For more information about user accounts in Windows XP, Support click Start, then click Help and Support. Type the keyword user accounts in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 168 Start Log Off Click . The Windows Welcome screen opens. Switch User Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. www.gateway.com...
Page 169: Power Management
In Windows XP, click Start, Turn off computer, then Standby mode click Standby. - OR - In Windows 2000, click Start, then click Shut Down. Click the arrow button to open the What do you want your computer to do list, then click Standby. Click OK. www.gateway.com...
Page 170: Changing Power Settings
Changing the power scheme To change the power scheme: In Windows XP, click , then click . The Control Panel Start Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance - OR - www.gateway.com...
Page 171 Save As Click Help and For more information about changing the power scheme Support in Windows XP, click Start, then click Help and Support. Type the keyword power scheme in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 172: Changing Advanced Power Settings
Click/Double-click the icon. The Power Power Options Power Management Options Properties dialog box opens. Click the tab. Advanced Click the arrow button to open a list, then click the power Power buttons setting mode you want to use. Click www.gateway.com...
Page 173: Activating And Using Hibernate Mode
Click the check box, then click . Hibernate mode Enable hibernation Apply is now an option you can select in the Power Schemes and Advanced tabs and in the Turn Off Computer or Shut Down Windows dialog box. Click www.gateway.com...
Page 174: Setting Up An Uninterruptible Power Supply
. The Control Panel Start Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance - OR - In Windows 2000, click , then click . The Control Start Settings Control Panel Panel window opens. www.gateway.com...
Page 175 Help and For more information about setting up an uninterruptable Support power supply in Windows XP, click Start, then click Help and Support. Type the keyword uninterruptable power supply in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 176 Chapter 8: Customizing Your Computer www.gateway.com...
Page 177: Networking Your Computer
Networking Your Computer Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. Read this chapter to learn about: Benefits of using a network in your home, small office, or home office Types of network connections Purchasing additional network equipment...
Page 178: Benefits Of Networking
Help and For more information about sharing network drives in Support Windows XP, click Start, then click Help and Support. Type the keyword sharing network drives in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 179: Sharing Peripheral Devices
San Francisco. Help and For more information about playing multi-player games in Support Windows XP, click Start, then click Help and Support. Type the keyword games or network games in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 180: Selecting A Network Connection
Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
Page 181: Using A Wired Ethernet Network
Install an Ethernet PC Card in each of your notebooks (if your notebooks do not already have built-in Ethernet jacks) Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers, you can eliminate the router, switch, or hub and use a special crossover cable. www.gateway.com...
Page 182: Example Wired Ethernet Network
To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wireless Ethernet, see “Using a wireless Ethernet network” on page 176. www.gateway.com...
Page 183: Equipment You Need For A Wired Ethernet Network
Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. www.gateway.com...
Page 184: Using A Wireless Ethernet Network
Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors. The two most common types of wireless Ethernet networks are access point and peer-to-peer. www.gateway.com...
Page 185: Example Access Point Wireless Ethernet Network
If you want to access a wireless Ethernet network from your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wired Ethernet, see “Using a wired Ethernet network” on page 173. www.gateway.com...
Page 186: Equipment You Need For An Access Point Wireless Ethernet Network
IEEE 802.11a and IEEE 802.11b use different radio frequencies. All wireless Ethernet components should use the same frequency. Some wireless devices can broadcast and receive signals on both frequencies. A combination of IEEE 802.11a and IEEE 802.11b components will not work. www.gateway.com...
Page 187: Example Peer-To-Peer Wireless Ethernet Network
This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. www.gateway.com...
Page 188: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network
For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway store representative. In addition, several books and Internet sites are dedicated to networking. See these sources for more information about networking your home or office with wired or wireless Ethernet.
Page 189: Moving From Your Old Computer
Moving from Your Old Computer If your new computer is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
Page 190: Using The Windows Xp Files And Settings Transfer Wizard
Help and For more information about using the Files and Settings Support Transfer Wizard in Windows XP, click Start, then click Help and Support. Type the keyword using transfer wizard in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 191: Transferring Files
My Computer Double-click the drive icon. Double-click the folder. The My Documents window opens My Documents and displays many of your saved personal data files. Copy your personal data files to removable media or to another computer on your network. www.gateway.com...
Page 192 For more information about finding files in Windows XP, Support click Start, then click Help and Support. Type the keyword searching for files in the HelpSpot Search box , click the arrow, then click the Full-text Search Matches button. www.gateway.com...
Page 193: Transferring Internet Settings
Configure your Internet settings by following the on-screen instructions. Help and For more information about setting up an Internet Support connection in Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 194: Transferring Your E-Mail And Address Book
Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search , then click the arrow. Installing a USB printer or scanner USB devices may have special installation instructions. See your USB device’s installation guide. www.gateway.com...
Page 195: Installing A Parallel Port Printer
Type the keyword installing a printer in the HelpSpot Search box , then click the arrow. See your peripheral device’s user guide for installation information and tips. Because most installation software is periodically updated, you should also check the manufacturer’s Web site for software updates. www.gateway.com...
Page 196: Installing Your Old Programs
System Restore. Help and For more information about restoring your computer’s Support previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 197: Maintaining Your Computer
Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: Care for your computer Create an emergency startup diskette Protect your computer from viruses Manage hard drive space Back up files Clean your computer...
Page 198: Caring For Your Computer
194 Manage hard drive space page 197 Clean up hard drives page 198 Scan hard drive for errors page 199 Defragment hard drive page 201 Back up files page 203 Clean computer case page 205 Clean keyboard page 206 www.gateway.com...
Page 199: Creating An Emergency Startup Diskette
To create an emergency startup diskette in Windows XP: Insert a blank diskette labeled Startup into the diskette drive. Click , then click . The My Computer window opens. Start My Computer www.gateway.com...
Page 200 A message warns you that any information on the diskette will be erased. When you see the warning message, click . Windows copies files to the emergency startup diskette. When Windows finishes copying files, remove the diskette from the diskette drive. www.gateway.com...
Page 201 Creating an emergency startup diskette Slide the write-protect tab up to prevent the diskette from being erased or infected by viruses. Not write- Write- protected protected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.com...
Page 202: Protecting Your Computer From Viruses
Periodically updating the Norton AntiVirus program to protect against the latest viruses. Help and For more information about protecting your computer Support against viruses in Windows XP, click Start, then click Help and Support. Type the keyword viruses in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 203 Start All Programs Norton AntiVirus Norton AntiVirus 2003 Norton AntiVirus opens. Scan for viruses Click Scan for Viruses Scan Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan www.gateway.com...
Page 204 , then click Start All Programs Norton AntiVirus LiveUpdate - Norton . The LiveUpdate wizard opens. AntiVirus Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, click Finish www.gateway.com...
Page 205: Managing Hard Drive Space
My Computer window opens. - OR - In Windows 2000, double-click the icon. The My Computer My Computer window opens. Right-click the drive that you want to check for available file space, then click . Drive space information appears. Properties www.gateway.com...
Page 206: Using Disk Cleanup
Right-click the hard drive that you want to delete files from, for example Local Disk (C:), then click . The Properties dialog box opens at the Properties General tab. Click . The Disk Cleanup dialog box opens. Disk Cleanup www.gateway.com...
Page 207: Checking The Hard Drive For Errors
- OR - In Windows 2000, double-click the icon. The My Computer My Computer window opens. Right-click the hard drive that you want to check for errors, for example Local Disk (C:), then click . The Properties dialog box opens. Properties www.gateway.com...
Page 208 Help and For more information about checking the hard drive for Support errors in Windows XP, click Start, then click Help and Support. Type the keyword checking for disk errors in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 209: Defragmenting The Hard Drive
- OR - In Windows 2000, double-click the icon. The My Computer My Computer window opens. Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click . The Properties dialog box opens. Properties www.gateway.com...
Page 210 Disk Close Defragmenter window. Help and For more information about defragmenting the hard drive Support in Windows XP, click Start, then click Help and Support. Type the keyword defragmenting in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 211: Backing Up Files
For more information, see “Using a recordable drive” on page 111. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit the Accessories Store at accessories.gateway.com.
Page 212 Help and For more information about using the Scheduled Tasks Support Wizard in Windows XP, click Start, then click Help and Support. Type the keyword Scheduled Task Wizard in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 213: Cleaning Your Computer
With your computer turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside your computer. www.gateway.com...
Page 214: Cleaning The Keyboard
If your computer screen is not a flat panel display, use a soft cloth and glass cleaner to clean the monitor screen. Squirt a little cleaner on the cloth (never directly on the screen), and wipe the screen with the cloth. www.gateway.com...
Page 215: Cleaning The Mouse
To clean your trackball mouse: Turn the mouse upside down. Rotate the retaining ring on the bottom of the mouse counter-clockwise, then remove the retaining ring and mouse ball. Remove any dust, lint, or dirt from the mouse ball with a soft cloth. www.gateway.com...
Page 216 Help and For a video tutorial about cleaning the mouse in Support Windows XP, click Start, then click Help and Support. Type the keyword Video tutorials in the HelpSpot Search , then click the arrow. Click Cleaning the mouse. www.gateway.com...
Page 217: Restoring Software
Restoring Software Read this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows...
Page 218: Using The Restoration Cds
Chapter 12: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from...
Page 219: Reinstalling Device Drivers
CD or DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
Page 220 If this is the first time you have inserted the red Drivers CD, accept the End User License Agreement (EULA) by clicking , then clicking Yes, I accept it . The Gateway Driver and Application Recovery program starts and Continue tab appears. Drivers and Application Recovery Select a single device driver to reinstall.
Page 221: Updating Device Drivers
If this is the first time you have inserted the red Drivers CD, accept the End User License Agreement (EULA) by clicking , then clicking Yes, I accept it . The Gateway Driver and Application Recovery program starts and Continue tab appears. Drivers and Application Recovery Click the tab.
Page 222: Reinstalling Programs
If this is the first time you have inserted the yellow Applications CD(s), accept the End User License Agreement (EULA) by clicking Yes, I accept it then clicking . The Gateway Driver and Application Recovery Continue program starts and the tab appears.
Page 223 In the Currently Installed Programs list, click the program you want to uninstall, then click and follow the on-screen instructions. Change/Remove Insert the program CD into the CD, DVD, or recordable drive. Complete the program reinstallation by following the instructions included with the program CD. www.gateway.com...
Page 224: Reinstalling Windows
Back up your personal files before you use this option. All files on your computer will be deleted! Insert the red Drivers CD into the CD, DVD, or recordable drive. Restart your computer. Select 2. Boot from CD-ROM Select a language option. www.gateway.com...
Page 225 Your computer restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so. When the Gateway Application Loader has finished, go to the Windows desktop by clicking Install additional programs by following the instructions in “To reinstall programs from the Applications CD(s):”...
Page 226 Chapter 12: Restoring Software www.gateway.com...
Page 227: Upgrading Your Computer
Upgrading Your Computer This chapter provides information about upgrading and replacing components in your computer. Read this chapter to learn how to: Identify your case style Open the computer case Remove and install drives and components Remove and install add-in cards Remove and install system boards Add memory Change the battery...
Page 228: Selecting A Place To Work
Has enough room to place all the computer parts Is near a grounded outlet so you can test your computer after installation Is near a telephone (in case you need help from Gateway Technical Support). The telephone must be directly connected to a telephone jack...
Page 229: Preventing Static Electricity Discharge
Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. www.gateway.com...
Page 230: Identifying The Computer Case Style
Use the following descriptions to identify the style of the computer case. Gateway Tower Gateway Mid Tower Gateway Micro Tower The Gateway Tower does not The Gateway Mid Tower The Gateway Micro Tower can have an access door on the...
Page 231: Upgrading The Gateway Tower And Mid Tower Cases
Upgrading the Gateway Tower and Mid Tower cases Upgrading the Gateway Tower and Mid Tower cases The Gateway Tower and Mid Tower cases provide toolless access to internal components. Tips & Tricks When cleaning the case, do not use abrasive or solvent cleaners because they can damage the finish.
Page 232 Chapter 13: Upgrading Your Computer Push in on the cover release handle. www.gateway.com...
Page 233 Upgrading the Gateway Tower and Mid Tower cases Pull the side panel away from the case. www.gateway.com...
Page 234: Closing The Case
To close the computer case: Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Align the door tabs into the case notches. Door tabs www.gateway.com...
Page 235 Upgrading the Gateway Tower and Mid Tower cases Swing the side panel toward the case until the release handle locks. If you removed a case cover shipping screw, replace the screw. Reconnect the cables and power cord. www.gateway.com...
Page 236: Adding Or Replacing A Diskette, Cd, Or Dvd Drive
-OR- If you are replacing a drive, disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) See the drive documentation for further instructions. Power cable Data ribbon cable www.gateway.com...
Page 237 Upgrading the Gateway Tower and Mid Tower cases If there is a shipping screw installed next to the release lever, remove the screw, then slide the release lever toward the rear of the case. If you are replacing a drive, slide the old drive forward and out of the drive bay.
Page 238: Adding Or Replacing A Hard Drive
Use these instructions to add or replace a hard drive. To replace a hard drive: Identify the computer case style. For more information, see “Identifying the computer case style” on page 222. Open the case using the instructions in “Opening the case” on page 223. www.gateway.com...
Page 239 Upgrading the Gateway Tower and Mid Tower cases Disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) See the drive documentation for further instructions. Data ribbon cable Power cable Slide the release lever toward the open side of the case.
Page 240 Pin 1 and corresponds with Pin 1 on the drive (typically on the side farthest from the power supply connection). See the drive documentation for more information. Close the case using the instructions in “Closing the case” on page 226. www.gateway.com...
Page 241: Adding Or Replacing Add-In Cards
Upgrading the Gateway Tower and Mid Tower cases Adding or replacing add-in cards An add-in card is a card used in your computer to add functionality to the system. Use the following instructions to replace, add, or reseat an add-in card.
Page 242 If you are replacing an add-in card, remove the old add-in card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways. www.gateway.com...
Page 243: Replacing The Power Supply
Upgrading the Gateway Tower and Mid Tower cases Warning Do not touch the contacts on the bottom part of the add-in card. Touching the contacts can cause electrostatic damage to the card. Insert the new card into the add-in slot.
Page 244 Disconnect the power supply cables from all components (such as, hard drives, CD, DVD, or recordable drives, and the system board), noting their locations and orientation. (You will reconnect the cables after you install the new power supply.) www.gateway.com...
Page 245 Upgrading the Gateway Tower and Mid Tower cases Swing the power supply retention clip out. Slide the power supply toward the front of the case, then up. Install the new power supply into the case, then swing the power supply retention clip toward the back of the case until it locks into place.
Page 246: Replacing The System Board
For more stability, place your computer on its side. Place your computer on a towel or other non-abrasive surface to avoid scratching the computer case. Remove all of the add-in cards using the instructions in “Adding or replacing add-in cards” on page 233. www.gateway.com...
Page 247 Upgrading the Gateway Tower and Mid Tower cases Disconnect the power and data cables from the system board, noting their locations and orientation. (You will reconnect the cables after you install the new board.) Remove the thumbscrew using a screwdriver, coin, or your fingers.
Page 248 Chapter 13: Upgrading Your Computer Slide the system board toward the front of the case, then up and out of the case. The system board standoffs slide out of the keyhole slots. Standoff Keyhole slot www.gateway.com...
Page 249 Upgrading the Gateway Tower and Mid Tower cases Slide the new system board into the keyhole slots and lock it into place with the thumbscrew. Important The new system board must have special standoffs ( pem studs ) mounted on the bottom of the board. If necessary, use the standoffs from the original system board.
Page 250: Upgrading The Gateway Micro Tower Case
Chapter 13: Upgrading Your Computer Upgrading the Gateway Micro Tower Case The Gateway Micro Tower case provides toolless access to internal components. Tips & Tricks When cleaning the case, do not use abrasive or solvent cleaners because they can damage the finish. Use soap and water or a dilution of water and isopropyl alcohol.
Page 251 Upgrading the Gateway Micro Tower Case If your computer is standing in the base, lift up on the front of the computer case, then pull the case forward and off the base. For more stability, place your computer on its side with the rubber feet resting on your workspace.
Page 252 Chapter 13: Upgrading Your Computer Lift the side panel up. www.gateway.com...
Page 253 Upgrading the Gateway Micro Tower Case Lift the side panel away from the case. www.gateway.com...
Page 254: Closing The Case
Chapter 13: Upgrading Your Computer Closing the case To close the Gateway Micro Tower case: Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Align the door tabs into the case notches.
Page 255 Upgrading the Gateway Micro Tower Case Swing the side panel toward the case until the release handle locks. If you removed a case cover shipping screw, replace the screw. Return the case to its normal position. If you removed the computer case from the base, lower the case onto the base, then push the case back, into the base.
Page 256: Adding Or Replacing A Diskette, Cd, Or Dvd Drive
To add or replace a CD, DVD, or diskette drive: Identify the computer case style. For more information, see “Identifying the computer case style” on page 222. Open the case using the instructions in “Opening the case” on page 242. Push in on the bezel release tab. www.gateway.com...
Page 257 Upgrading the Gateway Micro Tower Case While pushing in on the bezel release tab (see Step 3) pull the right side of the bezel forward until the bezel release tab unlocks from the case, then swing the front bezel outward and to the left until the left-side bezel tab unhooks from the slot in the computer case.
Page 258 Slide the release lever back toward the rear of the case. Slide the old drive forward and out of the drive bay. Set any jumpers on the new drive to match the old drive. See the drive documentation for further instructions. www.gateway.com...
Page 259: Adding Or Replacing A Hard Drive
Upgrading the Gateway Micro Tower Case Slide the new drive into the drive bay until it settles into the indentation, then slide the release lever toward the front of the case. If you removed a shipping screw, replace the screw.
Page 260 Disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) See the drive documentation for further instructions. Data ribbon Power cable Drive cable Slide the release lever toward the rear of the case. www.gateway.com...
Page 261 Upgrading the Gateway Micro Tower Case Lift the old drive out of the drive bay. Set any jumpers on the new drive to match the old drive. See the drive documentation for further instructions. Insert the new drive, then slide the release lever toward the front of the case to lock it into place.
Page 262: Adding Or Replacing Add-In Cards
Disconnect any cables that are attached to the card, noting their locations and orientation. (You will reconnect the cables after you install the new card.) See the add-in card documentation for further instructions. Remove the retention thumbscrew that secures the card retention cover to the case. Retention thumbscrew www.gateway.com...
Page 263 Upgrading the Gateway Micro Tower Case Swing the add-in card retention cover open. If you are replacing an add-in card, remove the old add-in card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways.
Page 264: Replacing The Power Supply
Replacing the power supply To replace a power supply: Identify the computer case style. For more information, see “Identifying the computer case style” on page 222. Open the case using the instructions in “Opening the case” on page 242. www.gateway.com...
Page 265 Upgrading the Gateway Micro Tower Case Disconnect the power supply cables from all components (such as hard drives, CD, DVD, or recordable drives, and the system board), noting their locations and orientation. (You will reconnect the cables after you install the new power supply.)
Page 266 Install the new power supply into the case, then rotate the power supply retention clip toward the power supply. Reconnect the power supply cables using your notes from Step 3. See the power supply documentation for more information. Close the case using the instructions in “Closing the case” on page 246. www.gateway.com...
Page 267: Replacing The System Board
Upgrading the Gateway Micro Tower Case Replacing the system board To replace the system board: Identify the computer case style. For more information, see “Identifying the computer case style” on page 222. Open the case using the instructions in “Opening the case” on page 242.
Page 268 Reconnect the power and data cables using your notes from Step 4. For more information, see the system board documentation. Install the add-in cards using the instructions in “Adding or replacing add-in cards” on page 254. Close the case using the instructions in “Closing the case” on page 246. www.gateway.com...
Page 269: Installing Memory
When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses either DIMM or RIMM memory. This section applies to all case styles. The following illustration shows the general location of the memory modules in the system board. www.gateway.com...
Page 270: Installing Or Replacing Dimm Memory
- OR - If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. www.gateway.com...
Page 271 General tab. - OR - In Windows 2000, right-click the icon, then click My Computer Properties The amount of memory in your computer is shown at the bottom of the System Properties dialog box in the General tab. www.gateway.com...
Page 272: Installing Or Replacing Rimm Memory
If your computer uses RIMM memory, the memory has a metal cover on one or both sides of the module. C-RIMMs C-RIMMs are placeholders that let the memory modules work. A C-RIMM does not have a metal cover on either side of the module. www.gateway.com...
Page 273 Find the memory module banks on your system board. If you are removing a RIMM from the memory module bank, gently pull the plastic tabs away from the sides of the memory module and remove it. - OR - www.gateway.com...
Page 274 (two-slot) banks (RIMM BANK 0 and RIMM BANK 1), install two identical RIMMs in RIMM BANK 0 and two identical RIMMs in RIMM BANK 1 on the system board. RIMMs installed in RIMM BANK 0 RIMMs installed in RIMM BANK 1 www.gateway.com...
Page 275 General tab. - OR - In Windows 2000, right-click the icon, then click My Computer Properties The amount of memory in your computer is shown at the bottom of the System Properties dialog box in the General tab. www.gateway.com...
Page 276: Replacing The System Battery
222. Open the case using the instructions for your case style. Locate the old battery on the system board and note its orientation. You will need to install the new battery the same way. www.gateway.com...
Page 277 Enter the BIOS Setup utility. For instructions, see “Using the BIOS Setup utility” on page 270. In the BIOS Setup utility, restore any settings that you wrote down in Step 2. Save all your settings and exit the BIOS Setup utility. www.gateway.com...
Page 278: Using The Bios Setup Utility
Before changing any settings, write them down in case you need to restore them later. To open BIOS Setup utility: Restart your computer. During the restart, press and hold the F1 key. The main menu of the BIOS Setup utility opens. www.gateway.com...
Page 279 Exit Enter Select > Sub-Menu Save and Exit Use the navigation keys displayed at the bottom of the BIOS Setup utility screen to move through the BIOS menus and make selections. Press F1 to get more help about options. www.gateway.com...
Page 280 Chapter 13: Upgrading Your Computer www.gateway.com...
Page 281: Troubleshooting
Troubleshooting This chapter provides some solutions to common computer problems. Read this chapter to learn how to: Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help”...
Page 282: Safety Guidelines
Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. www.gateway.com...
Page 283: Software Support Tools
PC Doctor is a comprehensive hardware diagnostic and system information tool that can test your computer and determine its configuration. PC Doctor provides 85 professional diagnostic tests directly from your computer. This support tool is available from HelpSpot or by clicking Start All Programs then clicking Gateway Utilities www.gateway.com...
Page 284: Troubleshooting
Make sure that the drive is configured correctly by following the instructions in the drive documentation. Open your computer case and make sure that the cables are connected correctly to the CD or DVD drive and the IDE connector on the system board or controller card. www.gateway.com...
Page 285 CD or DVD drive is terminated. For more information about SCSI device configurations, see the drive documentation or download the documentation from the Gateway Web site. Reinstall the device driver. For more information, see “Updating device drivers” on page 213.
Page 286: Cleaning Cds And Dvds
Open the computer case and make sure that the power supply cable is connected correctly to the system board. Open the computer case and make sure that the power button cable is connected correctly to the system board. www.gateway.com...
Page 287: Diskette Drive
The diskette may be full. Delete unnecessary files on the diskette and try again. Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. www.gateway.com...
Page 288: File Management
HIFT To restore files that were deleted in Windows: Double-click the icon. Recycle Bin Right-click the file you want to restore, then click . The file Restore is restored to the place where it was originally deleted from. www.gateway.com...
Page 289: Hard Drive
“Checking the hard drive for errors” on page 199. The hard drive cannot be accessed, or you see a “General failure reading drive C” error message If a diskette is in the diskette drive, eject it and restart your computer. Try restarting your computer by pressing C www.gateway.com...
Page 290 Make sure that the last device on the SCSI cable is correctly terminated. For more information about SCSI device configurations, see the hard drive documentation or download the documentation from the Gateway Web site. Change the drive’s SCSI address to one that is not being used by your computer.
Page 291: Internet
Many factors can affect Internet performance: The condition of the telephone lines in your residence or at your local telephone service The condition of the Internet computers to which you connect and the number of users accessing those computers www.gateway.com...
Page 292: Keyboard
If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. www.gateway.com...
Page 293: Memory
Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See the jack location for your case in “Checking Out Your Gateway Computer” on page 1. Make sure that your computer is connected to the telephone line and the telephone line has a dial tone.
Page 294 Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly. www.gateway.com...
Page 295 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
Page 296 Chapter 14: Troubleshooting To access the gateway.your.way dial-up server: Insert the red Drivers CD into the CD, DVD, or recordable drive. Click , then click Help Support Web Site To check your modem connection speed, click the option. Direct Dial After your modem connects, move the mouse pointer over the icon (located next to the clock on your taskbar).
Page 297 Reinstall the device driver. For more information, see “Reinstalling device drivers” on page 211. Open your computer and reseat the modem. For more information, see the adding or replacing add-in cards section for your case in “Upgrading Your Computer” on page 219. www.gateway.com...
Page 298 . The Control Panel Start Settings Control Panel window opens. Double-click the icon. The Modems Properties dialog box Modems opens. Click the tab, click the modem you want to adjust, then click General Properties Adjust the control. Speaker volume Click www.gateway.com...
Page 299: Monitor
Non-shielded speakers are not placed too close to the monitor. The monitor is not positioned too close to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. You demagnetize the screen using the monitor’s degauss feature. For more information on degauss, see your monitor’s documentation. www.gateway.com...
Page 300: Mouse
Reinstall the device driver. For more information, see “Reinstalling device drivers” on page 211. The mouse works erratically If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. www.gateway.com...
Page 301: Power
Make sure that the printer is online. Many printers have an online/offline button that you may need to press. If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. www.gateway.com...
Page 302 To make sure that the printer is not set to work offline in Windows XP: Click , then click . The Control Panel window opens. Start Control Panel If your Control Panel is in Category View, click Printers and Other Hardware Click/Double-click the icon. The Printers and Faxes Printers and Faxes window opens. www.gateway.com...
Page 303 You see a “Printer is out of paper” error message After adding paper, make sure that the printer is online. Many printers have an online/offline button that you need to press after adding paper. www.gateway.com...
Page 304: Sound
If you are using external speakers, see the speaker setup poster to check your speaker connections. Help and For more information about sound troubleshooting in Support Windows XP, click Start, then click Help and Support. Type the keyword sound troubleshooter in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 305: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
Page 306: Telephone Support
Chapter 14: Troubleshooting Telephone support Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your 800-846-2118 (US) telephone keypad to find answers to common 877-709-2945 (Canada) problems.
Page 307: Tutoring And Training
Type the keyword practice in the HelpSpot Search box , then click the arrow. Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute;...
Page 308: Training
Online Training More than 450 online courses are available www.learnatgateway.com/ from from Learn@Gateway. All you have to do is go Learn@Gateway online and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your computer.
Page 309: A Safety, Regulatory, And Legal Information
Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 310 The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
Page 311 FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: (Where X, Y, or Z are any alpha numeric character or blank.) GPX XXXXX...
Page 312 Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules.
Page 313 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. www.gateway.com...
Page 314 TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges.
Page 315 Contact with them could be fatal. Antenna and satellite grounding Reference Grounding component Electric service equipment Power service grounding electrode system (NEC Art 250, Part H) Ground clamps Grounding conductors (NEC Section 810-21) Antenna discharge unit (NEC Section 810-20) Ground clamp Antenna lead-in wire www.gateway.com...
Page 316 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 317: Index
CD opening adding tracks to library See also Gateway Micro Tower case cleaning See also Gateway Mid Tower case copying See also Gateway Tower case creating...
Page 318 clipboard adding tracks to your library close button cleaning closing controlling play with keyboard computer case copying program creating data unresponsive program creating music window drive color editing track information changing depth inserting changing number of playing audio with MusicMatch changing scheme playing music connecting...
Page 319 Warranty adding customizing eject button cutting locating drive files and folders replacing text and graphics troubleshooting using display default printer changing resolution defragmenting hard drive using screen saver deleting documentation files and folders Gateway Web site voice messages help...
Page 320 HelpSpot inserting online help playing documents troubleshooting creating DVD drive opening activity indicator printing adding saving eject button double-clicking identifying drive downloading files locating drive dragging replacing drivers troubleshooting reinstalling using updating DVD/CD-RW drive drives activity indicator 3.5-inch bay cover adding 5.25-inch bay cover eject button...
Page 321 Gateway copying eSupport cutting model number deleting serial number downloading Technical Support finding Web address moving Web site opening Gateway Micro Tower case pasting back view recovering closing renaming desktop conversion searching for front view transferring identifying troubleshooting opening types...
Page 322 Gateway Mid Tower case help back view button closing online front view using identifying HelpSpot opening playing video replacing add-in cards searching...
Page 323 digital camera digital video camera jacks diskette drive See connections drivers drives DVD drive Kensington cable lock DVD/CD-RW drive lock slot DVD-RAM/-R/-RW/CD-RW drive keyboard buttons expansion cards cleaning hard drive Multifunction keyboard features memory programming multifunction buttons peripheral devices power supply programming shortcut button printer PS/2 port...
Page 324 line out jack links Wordpad lock slot MIDI file Kensington cable minimize button model number modem maintenance cable backing up files checking for drive errors jack checking hard drive space protecting from power surge cleaning case troubleshooting cleaning component exteriors monitor cleaning computer screen changing resolution...
Page 325 screen objects settings from old computer network jack MP3 file networking creating computers editing track information Ethernet playing games streaming MPEG file selecting connection type See MP3 file sharing devices multifunction buttons sharing drives programming sharing Internet connections Multifunction keyboard sharing printers features streaming audio...
Page 326 PC Doctor replacing peripheral devices uninterruptible PhoneTools previous button play button printer playing default audio CD inkjet audio CD with MusicMatch installing audio file laser parallel port Media Player file sharing multimedia files troubleshooting multi-player games USB port music CD printing documents Windows Media Player file programming...
Page 327 using caring for computer recording general precautions audio file guidelines for troubleshooting CD tracks posture data CD reducing eye strain data DVD setting up computer music CD static electricity telephone greeting saving documents video DVD ScanDisk recovering files and folders scanner Recycle Bin installing...
Page 328 shortcut button diskette programming static electricity shortcut menus stop button accessing streaming audio and video shortcuts support tool adding to desktop PC Doctor buttons surge protector closing programs system board closing windows replacing copying system identification label cutting deleting files and folders keyboard tape backup drive opening menu...
Page 329 PC Doctor telephone support power title bar printer training reinstalling drivers safety guidelines classroom screen Gateway Learning Libraries screen area Learn@Gateway screen resolution transferring sound files from Internet support tool files from old computer technical support Internet settings from old computer...
Page 330 WAV file Web address Web browser Zip drive button port Web page Web site connecting to downloading files Gateway window close button closing maximize button menu bar minimize button title bar Windows clipboard desktop Files and Settings Transfer Wizard...
Page 332 MAN SYS US DT USR GDE R8 12/02...

This manual is also suitable for:

Mid tower Micro tower

Gateway Tower User Manual

1 Checking out Your Gateway Computer

2 Getting Started

3 Getting Help

4 Windows Basics

5 Using the Internet

6 Using Multimedia

7 Using Phonetools

8 Customizing Your Computer

9 Networking Your Computer

10 Moving from Your Old Computer

11 Maintaining Your Computer

12 Restoring Software

13 Upgrading Your Computer

14 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

Troubleshooting

Related Manuals for Gateway Tower

Summary of Contents for Gateway Tower