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Error Codes
Code
Short Description
10
Arm did not return to
top position
11
Arm
did
not
specified location in the
allotted time
12
Unable to move to the
next input/output bin
13
Unable to move into the
drop disc position
14
Unable to perform the
horizontal Z Maneuver
from bin # 1 to the
starting point
15
Unable to perform the
horizontal Z Maneuver
from the starting point
to the original position
16
Unable
to
vertical
Z
while placing disc in
drive tray
17
Unable to perform the
horizontal Z Maneuver
from
the
position to the starting
point
20
Input bin empty
21
Input bin missing
• Troubleshooting
36
Full Description
The vacuum picking arm did not return to the top position within 10
seconds after a command was sent out. The vacuum picking arm
must return to the top position after each action. This indicates an
obstruction or mechanical failure prevented the vacuum picking arm
from completing the requested action.
detect
when the vacuum picking arm has failed to detect anything
(including the bottom of the bin) within 10 seconds after attempting
to pick up a disc. This would apply to inserting a disc in a drive and
not detecting anything within 10 seconds if the Z Maneuver feature
is disabled.
component or mechanical failure has prevented the vacuum picking
arm from detecting a disc, drive, etc to perform the assigned task.
The vacuum picking arm did not travel to its destination input/output
bin from any other bin within 10 seconds. This error indicates that an
obstruction or mechanical failure has prevented the vacuum picking
arm from rotating to the assigned input/output bin.
The vacuum picking arm did not reach the "drop" position within 4
seconds when placing a disc to output bin. The "drop" position
represents the safe distance between the vacuum picking arm and
the spindle where the disc can be placed securely onto the spindle.
This error indicates that an obstruction, missing component or
mechanical failure has prevented the vacuum picking arm from
performing the assigned task.
The vacuum picking arm did not reach the horizontal starting
position for placing a disc into the appropriate drive starting from
spindle bin #1 within 4 seconds during the insert process. (This error
is only shown when the Z Maneuver is enabled).
The vacuum picking arm did not reach the drive position within 4
seconds from the Z position starting point. This takes place when the
vacuum picking arm has descended to the appropriate drive location
and should move horizontally to center the disc over the opened
drive tray but fails to do so in the specified allotted time. (This error
is only shown when the Z Maneuver is enabled).
perform
The vacuum picking arm did not descend and place the disc into the
Maneuver
opened drive tray within 4 seconds after the vacuum picking arm has
centered the disc above the opened drive tray. (this error is only
shown when the Z Maneuver is enabled).
The vacuum picking arm did not return to starting horizontal position
for the reverse Z Maneuver within 4 seconds to return the disc to the
original
output bin. (This error is only shown when the Z Maneuver is
enabled).
All of the input bins are empty. This error commonly comes up every
time the autoloader does not detect any more blank media to load
into the drives. If this error arises and you are finished, press the left
arrow to end the copy process. If you are not finished, restack the
blank media from the first input bin to the remaining bins as needed
and push the right arrow key to continue the duplicating procedure.
The current input bin is missing. This error indicates that an
obstruction, missing component or mechanical failure has prevented
the vacuum picking arm from detecting the input bin to perform the
assigned task.
This error indicates that an obstruction, missing
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