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Appendix B FAQ and Troubleshooting
This chapter covers some common problems that may be encountered while using the Wireless
ADSL Router and some possible solutions to them. If you follow the suggested steps and the
Wireless ADSL Router still does not function properly, contact your dealer for further advice.
What can I do when I have some trouble at the first time?
1. Why can't I connect to the Wireless ADSL Router to configure it?
A: Check the following:
• The Wireless ADSL Router is properly installed, LAN connections are OK, and it is powered
ON.
• Ensure that your PC and the Wireless ADSL Router are on the same network segment.
(If you don't have a router, this must be the case.)
• If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.
• If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the
range 192.168.1.2 to 192.168.1.254 and thus com-patible with the Wireless ADSL Router's
default IP Address of 192.168.0.1. Also, the Network Mask should be set to 255.255.255.0 to
match the Wireless ADSL Router. In Windows, you can check these settings by using Control
Panel-Network to check the Properties for the TCP/IP protocol.
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