Table Of Contents - Hellenbrand ProMate Series Owner's Manual

This owner's manual is designed to assist owners and installers with the operation, maintenance and installation of your new water
softener. It is our sincere hope that this manual is clear, concise and helpful to both owner and installer. We have included detailed in-
structions on general operating conditions, pre-installation and installation instructions, start-up, and timer and meter programming. We
have included a troubleshooting guide, service instructions and parts diagrams to assist you.
Owners will appreciate the simplified, illustrated format for operation, programming and troubleshooting. In the event that you need
professional assistance for servicing your water softener, please contact the dealer who installed this system.
Job Specification Sheet ........................................................................................................................................................................... 3
Soft Water Basics .................................................................................................................................................................................... 4
Operating Conditions ............................................................................................................................................................................... 4
Pre-Installation Check List ....................................................................................................................................................................... 5
Bypass Valve Operation .......................................................................................................................................................................... 5
Installation Instructions ............................................................................................................................................................................ 6
Programming ........................................................................................................................................................................................... 7
Installer Programming ............................................................................................................................................................................. 8
Softener Set-Up ..................................................................................................................................................................................9-12
Service Reminder .................................................................................................................................................................................. 13
Diagnostics .......................................................................................................................................................................................13-14
Valve History .......................................................................................................................................................................................... 14
Cycle Sequence ...............................................................................................................................................................................15-17
Water Softener Disinfection ................................................................................................................................................................... 18
Water Softener Draining Procedure ...................................................................................................................................................... 18
Troubleshooting ................................................................................................................................................................................19-21
Parts Diagrams .................................................................................................................................................................................22-30
Service Instructions ..........................................................................................................................................................................31-35
General Specifications........................................................................................................................................................................... 35
Installation Fittings ............................................................................................................................................................................36-37
Injector Flow Graphs ........................................................................................................................................................................38-39
Warranty ................................................................................................................................................................................................ 40
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TAble Of COnTenTS