Exmark Lazer Z XP Operator's Manual page 3

For Exmark Mower Parts Call 606-678-9623 or 606-561-4983
EFFECTIVE DATE: September 1, 1995
Program
If your Exmark dealer does not have the Exmark part in stock,
Exmark will get the parts to the dealer the next business day or
the part will be FREE* Guaranteed!!
How the Program Works
1. If dealer does not have part in stock for a "down" unit at
the time of request by customer, the dealer contacts his
distributor by 1:00 p.m., local time, and requests Exmark
Parts Plus
2. Distributor ships part(s) to dealer or customer, as
requested by dealer, same day, overnight UPS
Distributor bills dealer for part and freight charges where
applicable.
3. If distributor does not have the part(s) in stock to satisfy Exmark Parts Plus
3:00 p.m., central time, with an Exmark Parts Plus
4. If order is received by 3:00 p.m. central time, Exmark ships part(s) direct to dealer or customer, as
requested by distributor, same day, overnight UPS, Exmark bills the distributor for parts and shipping
charges, where applicable.
5. The customer pays for the part and freight if it is shipped under the Exmark Parts Plus
accordance to the program.
6. Who pays for the part and freight if it fails to arrive overnight in accordance to the program?
A. Under any circumstance the customer does not pay.
B. If the part does not arrive overnight due to:
The following restrictions apply -- The Exmark Parts Plus
Exmark Dealers and applies only to orders submitted on this program Monday through Thursday. Parts Plus
service is available only in the 48 contiguous United States. UPS has initiated a Saturday delivery program to
many areas of the continental United States and can be requested for an overnight shipment on Friday to be
delivered Saturday. The next day air charge, plus the Saturday delivery fee will be the responsibility of the
purchaser. Exmark Mfg. will assume no responsibility for Saturday delivery shipments. To qualify, all Exmark
Parts Plus
less. Exclusions from the Exmark Parts Plus
and engine replacement parts, 5-speed Peerless transmissions and 5-speed transaxles, hydraulic or hydrostatic
wheel motors, cutter decks and engine decks or any item exceeding United Parcel Service size and weight
restrictions.
Due to UPS restrictions, aerosol spray paint is considered a hazardous material and cannot be shipped via UPS
next day or Second Day Air.
Exmark Manufacturing stocks a limited supply of parts for transaxles, pumps and wheel motors. These parts can
be ordered for Next Day Air shipment but will not be guaranteed per the Parts Plus Program
EXMARK PARTS PLUS
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shipment of six (6) line items or less.
1. The dealer not submitting the Exmark Parts Plus
pays for the part and freight.
2. The Distributor being unable to ship the part the same day or not submitting the Exmark Parts Plus
to Exmark by 3:00 p.m., central time, the Distributor pays for the part and freight.
3. Exmark being unable to ship the part and the Exmark parts order is received by 3:00 p.m., central time,
Exmark pays for the part and freight.
4. If the part does not arrive overnight due to the shipper (UPS), the shipper pays for the freight and Exmark
pays for the part.

orders must be received by Exmark by 3:00 p.m., central time. Orders must be six (6) line items or
www.mymowerparts.com
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PROGRAM
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order of six (6) line items or less.
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order to his Exmark distributor by 1:00 p.m., the dealer

Program is available only through participating

Program are: Any wholegood or accessory in its entirety, engines
ii
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order, he contacts Exmark by
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and if it arrives in

order