Toshiba TECRA R10 Maintenance Manual
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Toshiba TECRA R10 Maintenance Manual

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Toshiba Personal Computer
TECRA R10
Maintenance Manual
First edition September 2008
TOSHIBA CORPORATION
File Number 960-708
[CONFIDENTIAL]

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Summary of Contents for Toshiba TECRA R10

  • Page 1 Toshiba Personal Computer TECRA R10 Maintenance Manual First edition September 2008 TOSHIBA CORPORATION File Number 960-708 [CONFIDENTIAL]...
  • Page 2 The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the TECRA R10 at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice.
  • Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the TECRA R10 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below: Format complete System transferred TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...

  • Page 6: Table Of Contents

    2.5-inch Solid State Drive (SSD)................1-18 DVD-Super Multi Drive Optical Drive (ODD) ............1-19 Keyboard......................... 1- 20 TFT Color Display....................1- 21 Power Supply ......................1- 22 1.10 Batteries ........................1- 27 1.11 AC Adaptor......................1- 30 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 7 Bluetooth Troubleshooting ..................2-50 2.15 Sound Troubleshooting.................... 2-53 2.16 3G Troubleshooting ....................2-55 2.17 SD Card Slot Troubleshooting................. 2-58 2.18 Fingerprint sensor ....................2-59 2.19 Web camerta Troubleshooting................. 2-63 2.20 Intel Turbo Memory Troubleshooting ..............2-65 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 8 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC)....3-64 3.28 Wireless LAN Test Program on DUT PC (Intel-made)........... 3-69 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program ..........3-73 3.30 Sound Test program....................3-80 3.31 3G Test program ..................... 3-80 viii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 9 Sound/USB board and MIC HARNESS..............4-58 4.24 System board......................4-60 SPEAKER ASSY....................4-62 4.26 LCD COVER ASSY....................4-65 4.27 MEMBRANE SW....................4-67 4.28 TOUCH PAD/Fingerprint sensor board..............4-70 4.29 LCD unit........................4-74 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 10 Pin Assignments.................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F Wiring Diagrams.................... F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures ................. H-1 Appendix I Reliability......................I-1 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 11: Chapter 1 Hardware Overview

    Chapter 1 Hardware Overview [CONFIDENTIAL]...
  • Page 12 1 Hardware Overview 1-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 13 TFT Color Display ....................1- 21 1.8.1 LCD Module ..................1- 21 Power Supply......................1- 22 1.10 Batteries........................1- 27 1.10.1 Main Battery ..................1- 27 1.10.2 Battery Charging Control..............1- 28 1.10.3 RTC battery..................1- 29 1.11 AC Adaptor ......................1- 30 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-iii...
  • Page 14 Table 1-7 Battery specifications ..................1- 27 Table 1-8 Time required for charges ................1- 28 Table 1-9 Data preservation time.................1- 29 Table 1-10 RTC battery charging/data preservation time..........1- 29 Table 1-11 AC adapter specifications................1- 30 1-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 15: Features

    Two DDR2-667/DDR2-800 SDRAM slots. Memory modules can be installed to provide a maximum of 4GB. Memory modules are available in 512MB, 1024MB and 2048MB sizes. Chipset The Toshiba TECRA R10 is Equipped with Intel Cantiga GS as North Bridge, Intel ICH9M-E(SFF) as South Bridge and R5C833 as Card Controller. VGA Controller The PC comes in with one of the following two types: •...
  • Page 16 A Touch Pad and control buttons in the palm rest enable control of the on-screen pointer and scrolling of windows. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 17 This slot can accommodate a single Smart Card device. Some models are equipped with a Smart Card slot. Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility. They enable only person who has registered his/her fingerprint to use the computer. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 18 Bluetooth Depending on the model, the computer is equipped with a dedicated Bluetooth module. This enables a communication to devices that support Bluetooth This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/2.1+EDR specification. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 19 This button switches the display between internal display, external display, simultaneous display and multi-monitor display. TOSHIBA Assist button When this button is pressed during power-on, the PC is connected to "Toshiba Assist". When this button is pressed during power-off, the PC is turned on and connected to "Toshiba Assist".

  • Page 20: Figure 1-1 Front Of The Computer

    1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 21: Figure 1-2 System Unit Configuration

    1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...

  • Page 22: System Unit Block Diagram

    1 Hardware Overview 1.2 System Unit Block Diagram System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 23 1 Hardware Overview The system unit is composed of the following major components: Microprocessor ® The Toshiba TECRA R10 computer is equipped with an Intel Core 2 Duo Processor. These processors incorporate a math co-processor, a 6MB L2 cache memory.
  • Page 24 -Supports Audio Codec ’97, Revision 2.3 specification or HD Audio -Low Pin Count (LPC) interface -Firmware Hub (FHW) interface support -Alert On LAN (AOL) -Support for Intel® AMT 4.0 -Support for Integrated Trusted Port module 1.2 1-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 25 • This controller has the following functions: – PCI-Ex connection – Controller ：Intel madeBoazman (WG82567LM SLAVV) : GLCI(PCI-Ex)/LCI Connection – Supports Gigabit Ethernet – One RJ45 port – WOL support – LED support – AMT 4.0 support TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-11...
  • Page 26 • One Mitsubishi M306KAFCLPR micon chip functions as both EC and KBC. PSC (Power Supply Controller) • One TMP86FS49AUG chip is used. • This controller controls the power sources. Clock Generator • IDT 9LPR501 is used. • This device generates the system clock. 1-12 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 27 1.2 System Unit Block Diagram 1 Hardware Overview Sensor • Thermal Sensor: One ADM1032ARMZ chip is used. • Acceleration Sensor :LIS3L02A • Fingerprints sensor: Authen Tec maid TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-13...

  • Page 28: Inch Floppy Disk Drive (Usb External)

    Table 1-1 3.5-inch FDD specifications TEAC FD-05PUB-337 (G8AC0000B320) Items 720KB mode 1.44MB mode Data transfer rate FDD part 250K bits/second 500K bits/second Full speed mode (12M bits/second) Disk rotation speed 300rpm Track density 5.3 track/mm (135TPI) 1-14 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 29: Inch Hard Disk Drive

    2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports an 80GB, 120GB, 160GB, 200GB, 250GB or 320GB. The HDD is shown in figure 1-5. Specifications are listed in Table 1-2. Figure 1-5 2.5-inch HDD TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-15...
  • Page 30 118.4 MB/s Max 91.6 MB/s Max To/Form Media 150 MB/s (Genli) 150 MB/s (Genli) To/Form Host Data buffer size (MB) Positioning Time(read and Read: 12ms Read: 10.5ms seek time) Motor startup time 4.17 1-16 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 31 Data transfer rate Disk-buffer 775 max to/from 1136 max 3.0/1.5 max. media(Mbps) 3.0/1.5 max. Buffer-host data transfer (Ggit/sec) Data buffer size 8192 16384 (KB) Positioning Time(read and Read: 12ms seek time) Motor startup time (s) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-17...

  • Page 32: Inch Solid State Drive (Ssd)

    Height (mm) Depth 100.0 (mm) Weigh t (g) Storage size (formatted) 64GB 128GB. Data transfer speed Host Interface : Max 300MB/s Sustained Data Read : Max 100MB/s Sustained Data Write : Max 40MB/s 1-18 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 33: Dvd-Super Multi Drive Optical Drive (Odd)

    DVD+RW,DVD-R DL(Read only),DVD+R,DVD+R DL(Read only) Supported Formats CD: CD-DA, CD-ROM, CD-ROM XA, PHOTO CD, CD-Extra(CD+), CD-text, Video CD DVD: DVD-R, DVD-RW (Ver. 1.1, 1.2), DVD-Video, DVD+R, DVD+RW, DVD-RAM,DVD-ROM DVD-R DL(Read only, DVD+R DL(Read only TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-19...

  • Page 34: Keyboard

    JIS. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-6 is a view of the keyboard. See Appendix E about a layout of the keyboard. Figure 1-6 Keyboard 1-20 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 35: Tft Color Display

    1,280 (W) x 800 (H) Dot spacing (mm) 0.237(H)x0.237(V) Display range (mm) 303.36(H)x189.6(V) (14.1”diagonal) Table 1-5 LCD module specifications Specifications Item 14.1-inch WXGA+ TFT Samsung 1,440(W) ×900 (H) Number of Dots Dot spacing (mm) Display range (mm) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-21...

  • Page 36: Power Supply

    6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. The power supply output rating is specified in Table 1-6. 1-22 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 37 ○ ○ ○ ○ ○ ○ S System Power supply ○ ○ ○ ○ ○ ○ ○ ○ RTC Power supply ○：On －：Off *: It is dependent on support of Wake On LAN. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-23...

  • Page 38: Table

    P System FMWSY* MiniCard Slot1 1R5-P1V P System FMWSY* W-LAN WLAN-E3V E System FMWSY* W-LAN P System FMWPE* MiniCard Slot2 1R5-P1V P System FMWPE* MP2-E3V E System FMWPE* SIM Card UIMPWR-E3V E System 1-24 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 39 2R5-P2V P System FMWSY* P System FMWUS* A4R7-P4V P System FMWUS* P System FMWUS* CODEC A4R7-P4V P System FMWUS* CODEC P System FMWUS* Headphone AMP P System FMWSY* S System FMWSY* E System TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-25...
  • Page 40 MiniCard Slot1, MiniCard Slot2 System Clock Gen. ,GMCH, Card Cont., CODEC, Express 3.3 P Card , GPU, Headphone AMP, ICH9M-E, LCD, SD Card , TPM, 5 P System Bluetooth PS, FAN, HDD, ODD 1-26 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 41: Batteries

    The removable main battery pack is the computer’s main power source when the AC adaptor is not attached. The main battery maintains the state of the computer when the computer enters in sleep mode. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-27...
  • Page 42 If any of the following occurs, the battery charge process stops. 1. The battery becomes fully charged. 2. The AC adaptor or battery is removed. 3. The battery or output voltage is abnormal. 1-28 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 43: Data Preservation Time

    Table 1-10 lists the charging time and data preservation period of the RTC battery. Table 1-10 RTC battery charging/data preservation time Status Time Charging Time (power on) 24 hours Data preservation period (full charge) 30 days TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 1-29...

  • Page 44: Ac Adaptor

    Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5A or less (100V-240V) B Output voltage Output current 0A to 5A (At constant voltage mode) 5A to 6A (At surge load mode) 1-30 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 45: Chapter 2 Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures [CONFIDENTIAL]...
  • Page 46 Troubleshooting Procedures 2-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 47 Diagnostic Test Program Execution Check ......2-34 Procedure 5 Connector Check and Replacement Check......2-35 Keyboard Troubleshooting ..................2-36 Procedure 1 Diagnostic Test Program Execution Check ......2-36 Procedure 2 Connector Check and Replacement Check......2-37 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-iii...
  • Page 48 Connection Check..............2-51 Procedure 3 Replacement Check ............. 2-52 2.15 Sound Troubleshooting.................... 2-53 Procedure 1 Diagnostic Test Program Execution Check ......2-53 Procedure 2 Connector Check..............2-53 Procedure 3 Replacement Check ............. 2-54 2-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 49: Figures

    Table 2-3 Error code ....................2-11 Table 2-4 Debug port error status ................2-23 Table 2-5 FDD error code and status ................2-28 Table 2-6 2.5” Hard disk drive error code and status........... 2-34 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 50 Troubleshooting Procedures 2-vi [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 51: Troubleshooting

    1. Phillips screwdrivers (For replacement procedures) 2. Implements for debugging port check • Toshiba MS-DOS system FD • RS-232C cross cable • Test board with debug port test cable • PC for displaying debug port test result TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 52 There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g> Connection of modem [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 53: Troubleshooting Flowchart

    Before going through the flowchart steps, verify the following: Ask him or her to enter the password if a password is registered. Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.
  • Page 54 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (1/2) [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 55 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 56 13. If an error is detected on the 3G, perform the 3G Troubleshooting Procedures in Section 2.16. 14. If an error is detected on SD card, perform the SD Card Slot Troubleshooting Procedures in Section 2.17. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 57 16. If a malfunction is detected on the Web camerta, perform the Web camerta Troubleshooting Procedures in Section 2.19. 17. If a malfunction is detected on the Intel Turbo Memory, perform the Intel Turbo Memory Troubleshooting Procedures in Section 2.20. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...

  • Page 58: Power Supply Troubleshooting

    The battery level is low while the system power is ON. (even intervals) Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 59 Check 2 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or blue, go to Procedure 4. NOTE: Use a supplied AC adapter G71C0002R710, G71C0002R810 (2-pin)/ G71C00067210, G71C00067110 (3-pin). TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 60 On for half second Interval between data bits Off for half second The error code begins with the least significant digit. Example: Error code 11h (Error codes are given in hexadecimal format.) Start 2-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 61 Current from the DC power supply is over 8.80A. Current from the DC power supply is over 0.5A when there is no load. The compensation value of [0A] is not within the limits from design data (± 481mA). TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-11...
  • Page 62 E5V voltage is over 6.00V. E5V voltage is under 4.50V when the computer is powered on. E5V voltage is under 4.50V when the computer is booting up. E5V voltage is under 4.50V when EV power is maintained. 2-12 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 63 1R8-E1V voltage is over 2.16V. 1R8-E1V voltage is under 1.53V when the computer is powered on. 1R8-E1V voltage is under 1.53V when the computer is booting up. E3V voltage is under 1.53V when EV power is maintained. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-13...
  • Page 64 1R05-E1V voltage is under 0.89V when the computer is powered on. 1R05-E1V voltage is under 0.89V when the computer is booting up. 1R05-E1V voltage is under 0.89V when EV power is maintained. Miscellaneous Error code Meaning The sub clock does not oscillate. 2-14 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 65 Connect a new AC adapter and AC power cord. If the problem still occurs, go to Procedure 5. Check 3 In the case of error code 21h: Go to Procedure 3. Check 4 For any other errors, go to Procedure 5. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-15...
  • Page 66 If the battery pack is still not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5. 2-16 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 67 Check 1 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. Check 2 System board may be faulty. Replace it with a new one. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-17...

  • Page 68: System Board Troubleshooting

    Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check 2-18 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 69 Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. If any other error message displays, perform Check 3. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-19...
  • Page 70 (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) HDD #0 ERROR (21) HDD #1 ERROR (22) NO FDD ERROR (23) TIMER INTERRUPT ERROR (24) RTC UPDATE ERROR 2-20 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 71 5. Execute GETDPORT.COM in the text menu in CPU REAL mode. (Insert the FD for starting D port into FDD and input “FD starting drive:>dport”.) The D port status is displayed in the following form; TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-21...
  • Page 72 2.4 System Board Troubleshooting 6. When the D port status is FFFFh (normal status), go to Procedure 4. 7. When the D port status falls into any status in Table 2-4, execute Check 1. 2-22 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 73 ROM setup BIOS ROM F143 HDD setup F144 sound setup EC/KBC(EC) IC3200 (EC/KBC) End processing of SUSPEND F145 processing Interruption, power supply EC/KBC(EC) IC1600 (ICH) F146 control IC3200 (EC/KBC) F147 CPU setup IC1050 (CPU) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-23...
  • Page 74 EC/KBC(EC,KBC) IC8972(PSC) setup of a setup item F12F CN8810(1 Battery Battery (E2PROM) Conn) setup of ICH (DMAC) ICH(DMAC) IC1600(ICH) IC3200(EC/KBC) IC1200 (VGA), EC/KBC(EC)、VGA、 IC5000(VGA F130 Display setup (nVIDIA)) MCH(MEM I/O)、 IC1200(MCH) CN1400,CN1410(RAM Conn) 2-24 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 75 If any other D port status error code is displayed, perform Procedure 3. D port error code is as follows: Error code Contents F003h or F004h SC initialization error F00Bh BIOS update error F117h Exception check error F121h Clock generator error TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-25...
  • Page 76 If an error is detected during these tests, go to Procedure 4. Procedure 4 Replacement Check System board may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace system board with a new one. 2-26 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 77: Usb Fdd Troubleshooting

    Clean the USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure 2. If the test program cannot be executed, go to Procedure 3 and Procedure 4. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-27...
  • Page 78 “write enable”. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-28 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 79 Check the connection of the USB FDD. If the USB FDD is still not functioning properly, perform Check 2. Check 2 As the connection may be defective, disassemble the computer and check each connection. If the problem still occurs, go to Procedure 4. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-29...
  • Page 80 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 5. Check 5 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-30 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 81: Hdd/Ssd Troubleshooting

    For the backup, refer to the User’s Manual. Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you Check 1 can change to drive C, go to Procedure 2.
  • Page 82 2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3. 2-32 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 83 Using the Diagnostic Disk, format the 2.5” HDD with a format option (physical format). If HDD is formatted, set the 2.5” HDD partition using DOS FDISK command. If you cannot format the 2.5” HDD using the Tests and Diagnostic program, go to Procedure 4. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-33...
  • Page 84 HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR 2-34 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 85 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 4. Check 4 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-35...

  • Page 86: Keyboard Troubleshooting

    ONE TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, keyboard is functioning properly. 2-36 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 87 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-37...

  • Page 88: Touch Pad Troubleshooting

    3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, touch pad is functioning properly. 2-38 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 89 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 4. Check 4 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-39...

  • Page 90: Membrane Switch Troubleshooting

    TEST) in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, Membrane switch is functioning properly. 2-40 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 91 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-41...

  • Page 92: Display Troubleshooting

    Make sure the LCD cable is securely connected to CN5000 on the system board. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 3. 2-42 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 93 Replacement Procedures and test the display again. If the problem still exists, perform Check 3 Check 3 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-43...

  • Page 94: Optical Disk Drive Troubleshooting

    Then insert the Diagnostics Disk in the computer’s floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the CD-ROM/DVD-ROM test, go to Procedure 2. 2-44 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 95 The SATA ODD FPC may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 4. Check 4 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-45...

  • Page 96: Lan Troubleshooting

    LAN cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedure. 2-46 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 97: Wireless Lan Troubleshooting

    LAN. Perform the test following the instructions described in Chapter 3, Tests and Diagnostics. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-47...
  • Page 98 Wireless LAN card. If wireless LAN antenna cables are not connected properly, connect them firmly and perform Procedure 1. If the problem still occurs, go to the procedure 3. 2-48 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 99 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-49...

  • Page 100: Bluetooth Troubleshooting

    The Bluetooth module may be defective or damaged. Replace it with a new one. Then perform the test program again. If the computer still does not pass the test, go to Procedure 2. 2-50 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 101 Make sure the Bluetooth module is firmly connected to CN4400 on the system board. If the Bluetooth module FPC is disconnected, connect it firmly. If the Bluetooth module is still not functioning properly, go to Procedure 3. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2-51...
  • Page 102 Procedures. If the Bluetooth is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-52 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 103: Sound Troubleshooting

    Diagnostics for more information on how to perform the test program. If any error is detected by the test, go to Procedure 2. Procedure 2 Connector Check- The connection of sound system is shown in the following figure. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2- 53...
  • Page 104 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 6 Check 6 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-54 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 105: Troubleshooting

    The test program for EU870DT1 should use the WINDOWS version. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2- 55...
  • Page 106 Make sure the CN9880 on the SIM/Mini PCI Express board is firmly connected to CN9580 on the system board, connect it firmly and go to Procedure 1. If the 3G card is still not functioning properly, perform Procedure 3. 2-56 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 107 Replacement Procedures. If the problem still exists, perform Check 4 Check 4 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2- 57...

  • Page 108: Sd Card Slot Troubleshooting

    The SD board FPC may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 4 Check 4 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. 2-58 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 109: Fingerprint Sensor

    2. Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed. Fingerprint Fingerprint sensor sensor TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2- 59...
  • Page 110 Once the fingerprint is successfully read for the third time, the message successfully combined will be displayed beneath the fingerprint images. Click the Next button. 2-60 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 111 When not authenticated well, warning message appears. If you fail continually five times or more, you can not use the fingerprint authentication about two minute. When not authenticated, type the password to logon to Windows. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2- 61...
  • Page 112 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-62 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 113: Web Camera Troubleshooting

    Chapter 4 and perform the following checks. Check 1 If the connection is loose, reconnect it firmly and check each connection. If the problem still occurs, perform Check 2. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2- 63...
  • Page 114 The Web camera may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 3. Check 3 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. 2-64 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 115: Intel Turbo Memory Troubleshooting

    Start the Intel Turbo Memory Console and confirm the followings: Check marks are attached to “Enable Windows ReadyBoost” and “Enable Windows ReadyDrive”. The values for “Windows ReadyBoost” and “Windows ReadyDrive” are “Enabled” and “Total Cache Size” is “4GB”. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 2- 65...
  • Page 116 Chapter 4, Replacement Procedures, and check the operation again. If the problem still occurs, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the step in Chapter 4, Replacement Procedures. 2-66 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 117: Chapter 3 Tests And Diagnostics

    Chapter 3 Tests and Diagnostics [CONFIDENTIAL]...
  • Page 118 Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 119 3.14 Real Timer Test......................3-29 3.15 NDP Test........................3-31 3.16 Expansion Test......................3-32 3.17 CD-ROM/DVD-ROM Test ..................3-34 3.18 Error Code and Error Status Names................. 3-35 3.19 Hard Disk Test Detail Status..................3-38 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-iii...
  • Page 120 Bluetooth test..................3-77 3.29.4 IEEE1394 test..................3-79 3.30 Sound Test program....................3-80 3.31 3G Test program ..................... 3-80 3.32 SETUP ........................3-81 3.32.1 Function Description ................3-81 3.32.2 Accessing the SETUP Program............3-83 3-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 121: Table

    Tables Table 3-1 Subtest names ....................3-12 Table 3-2 Error codes and error status names ..............3-35 Table 3-3 Hard disk controller status register contents............3-38 Table 3-4 HDC Error register contents ................3-39 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 122 Tests and Diagnostics 3-vi [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 123: The Diagnostic Test

    The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST ［It is not supported ］ PRINTER TEST ［It is not supported ］ ASYNC TEST HARD DISK TEST TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 124 A cleaning kit to clean the floppy disk drive heads (Head Cleaning) An external display supporting monitor ID (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
  • Page 125 3 Tests and Diagnostics The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...

  • Page 126: Executing The Diagnostic Test

    2. After replacing the system board, execute the subtest04 “DMI information recovery” and subtest08 “System configuration display” in 3.4 Setting of the hardware configuration in order to copy the DMI information and system information from the floppy disk. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 127 Set the highlight bar to 3, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
  • Page 128 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
  • Page 129 Selecting YES of TEST LOOP increases the pass counter by one, each time the test cycle ends and restarts the test cycle. Selecting NO returns the process to the subtest menu after the test is complete. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 130 For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program Heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 131: Setting Of The Hardware Configuration

    5. “Enter Bundle Number?” is displayed. Input the computer’s PCN/Bundle number and press Enter. (e.g. PMSREQ3Q34H/S0123456789) 6. “Write data OK (Y/N)?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 132 This subtest writes all the DMI data in the floppy disk into the new PCB. NOTE: Since the data of UUID is updated every time when this subtest, DMI information recovery, is done, the saved UUID data is not written. 3-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 133: Heatrun Test

    For more details on the procedure and test content, refer to RUNNING TEST. When the heatrun test ends, following message appears in the display. ************************************************ HEATRUN TEST END ************************************************ Press any key to continue... Press any key and return to the startup menu. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-11...

  • Page 134: Subtest Names

    Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-12 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 135 W-R-C specified address REAL TIMER Real time Backup memory Real time carry NDP test EXPANSION PCMCIA wraparound [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-13...

  • Page 136: System Test

    The following message will appear. *** Test Fan Revolution High speed Start Make sure the fan rotates at high speed, then press Enter. After a while, the fan rotating will stop. Subtest 03 Geyserville 3-14 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 137 Serial Number : XXXXXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Model Number : XXXXXX-XXXXX PCN/BND Number : XXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-15...

  • Page 138: Memory Test

    Data: FFh, FFh, FFh, FFh, FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh 3-16 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 139: Keyboard Test

    Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-17...

  • Page 140: Display Test

    This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white, and semi-white. Each color displays for three seconds. 3-18 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 141 Mode 118. Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds, then returns to the DISPLAY TEST menu. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-19...
  • Page 142 Subtest 07 LCD Brightness The LCD brightness changes in the following order: Super-Bright —> Bright —> Semi-Bright —> Bright —> Super-Bright After displaying with Super-Bright of LCD brightness, return to the DISPLAY TEST menu. 3-20 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 143: Floppy Disk Test

    : XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-21...
  • Page 144 This subtest writes the data specified by an operator to a specified track, head, and address. Subtest 05 Read specified address This subtest reads data from a track, head, and address specified by an operator. 3-22 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 145: Printer Test

    Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple Pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-23...
  • Page 146 NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) 3-24 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 147: Async Test

    FIR/SIR port. Subtest 03 Wraparound (board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-25...

  • Page 148: Hard Disk Test

    3. This message is used to select whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.20. Select 1 or 2. Detail status display (1:no, 2:yes) 3-26 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 149 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-27...
  • Page 150 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. 3-28 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 151: Real Timer Test

    Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-29...
  • Page 152 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. 3-30 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 153: Ndp Test

    If exists, the bit is “1”. Test only when the high-speed operation processor exists. Subtest 01 NDP test This test checks the following functions of NDP: Control word Status word Addition Multiplication TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-31...

  • Page 154: Expansion Test

    –– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? 3-32 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 155 Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. CAUTION: It becomes NG because the priority is given to the internal monitor in a simultaneous display mode. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-33...

  • Page 156: Cd-Rom/Dvd-Rom Test

    To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1.

  • Page 157: Error Code And Error Status Names

    HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND) Display VRAM SIZE NOT SUPPORT TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-35...
  • Page 158 HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY 3-36 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 159 ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-37...

  • Page 160: Hard Disk Test Detail Status

    (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. 3-38 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 161 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-39...

  • Page 162: Only One Test

    99 .... Exit to Common Test **************************************************************** ..Press test number [1-9,A-D,99] ? Select the subtest number you want to test and press Enter. To return to the DIAGNOSTIC TEST menu, select 99 and press Enter. 3-40 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 163 Holding a key down enables the auto-repeat function that causes the key’s display character to blink. Press Del + Enter to end the test. IF TEST OK, Press [Dell][Enter]key TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-41...
  • Page 164 <BUTTONS> displays appear on the right side one by one. The parameters appear above the <BUTTONS> (1) or (2) corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. 3-42 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 165 OK message appears in the display if the test ends without fail. NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-43...
  • Page 166 Check [DC-IN]&[Power]&[Main Battery]LED= Green Check if the each LED lights in the same color as the message in the display (Message switches <-> Green Orange Press Enter and return to the ONLY ONE TEST menu. 3-44 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 167 3 Tests and Diagnostics Subtest 06 Button This subtest checks the moving of the of the front operation panel button. Press the Toshiba Assist button and Back light On/Off button after the following message appears. Step 1 Press Function button (Toshiba Assist button) OK message appears in the display if the test ends without an error.
  • Page 168 OK message appears in the display if the test ends without an error. Press any key return to each Steps if NG! or Press any key message apprears. If the test ends successfully, the display returns to the ONLY ONE TEST menu. 3-46 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 169 Set the machine Vertical plane against the vertical plane with the Front upward Flat desk The figure below shows the name and position of each side. (heaven surface) Right side Back Front Left side TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-47...
  • Page 170 When any trouble in the above setting is found, the following message appears and the test halts. Then press Enter and return to the Only One Test menu. ** Setting ERROR! ** Press [Enter] key 3-48 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 171 FAN High-speed---> Target High: 3800 Rpm Result High: XXXX Rpm OK! OK message appears in the display if the test ends without a defective. NG message appears in the display if a defective is found during the test. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-49...
  • Page 172 - High Speed SD Card (V1.10 optional) for High Speed (max 50MHz) - SDHC (>= 4GB) Supported * SDIO devices are not supported As for the SD card specification which can be used in WINDOWS, check the product specification. 3-50 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 173: Head Cleaning

    2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-51...

  • Page 174: Log Utilities

    5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. 3-52 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 175 The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK,” a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-53...

  • Page 176: Running Test

    2. To execute the test, press Y (yes) and Enter. To cancel the test, press N (no) and Enter. If you execute the selectable test, follow the indication message in the display. 3. After setting the selectable test, the test starts automatically. To terminate the program, press Ctrl + Break. 3-54 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 177: Floppy Disk Drive Utilities

    This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-55...
  • Page 178 After the floppy disk is formatted, the following message will appear: Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. 3-56 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 179 Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-57...
  • Page 180 (i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. 3-58 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 181 [HDD ID Read (VX.XX)] [Drive #1] [Drive #2] Model No. = XXXXXXX = XXXXXXX NOTE: Only when a 2nd HDD is installed, [Drive #2] message appears in the display. Press Enter to return to the FDD UTILITIES MENU. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-59...

  • Page 182: System Configuration

    13. Printer Adapter 14. ASYNC Adapter 15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. Optical Disk Drive [Maker/Drive type/Manufacture code/Product code] 19. T&D total version 20. Date/Time 3-60 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 183 = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - ODD = XXXX XXXXXXXX XXXXXXXXX [XXXXXXXXXXXX] - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-61...
  • Page 184 1. Slide the wireless communication switch to “ON” position. 2. Check the card type according to the following procedure: • Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. • Check the “Network”. If the “...
  • Page 185 LAN card or no available access point is found. In this case, check the antenna cable connection to the wireless LAN card by disassembling the computer following the steps described in Chapter 4, Replacement Procedures. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-63...

  • Page 186: Wireless Lan Test Program (Atheros)

    1. Copy the R100VWL5.ZIP (wireless LAN program for maintenance, common to Calexico, Golan and Kedron) to REF PC and unzip it. Then “Clx_Res” folder is created and the following three programs are copied in it. • PACKET.SYS • PACKET.INF • WTWINSVR.EXE 3-64 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 187 Open “My Computer” window and click “My Network places” on the left column. • Click “View network connections” on the left column. • The “Network Connections” window appears. Double-click “Local Area Connection”. Network Connections window TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-65...
  • Page 188 Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Network Component Type window • Click “Have Disk…” button on the “Select Network Protocol” window. Select Network Protocol window 3-66 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 189 When the installation is completed, “Local Area Connection Properties” will appear. Confirm that the “DDK PACKET Protocol“ is added. Click “Close” button to finish the setup of REF PC. Local Area Connection Properties window TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-67...
  • Page 190 Then the following screen will appear. Start the test program on DUT. Screen while running the wtwinsvr program The REF PC is waiting for the start of the test program on DUT. 3-68 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 191: Wireless Lan Test Program On Dut Pc (Intel-Made)

    6 : Communication test of 11b mode for 5300/5350 module 7 : Communication test of 11g mode for 5300/5350 module 8 : All the tests of WiFi Link 5300/5350 Module (MAC Check,communication test) ************************************************************* TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-69...
  • Page 192 When pressing any key, the following message is displayed **************************************** 11b Communication Test : NG !! tx=a antenna : rx = a antenna **************************************** Press any key and return to the test menu. 3-70 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 193 When pressing any key, the following message is displayed **************************************** 11a Communication Test : NG !! tx=a antenna : rx = a antenna **************************************** Press any key and return to the test menu. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-71...
  • Page 194 All the tests is executed in the order of Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode. When any error has detected, the test finishes. 3-72 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 195: Lan/Modem/Bluetooth/Ieee1394 Test Program

    ICHx GbE (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) ******************************************************************** ..Press test number [1-2] ? Press the number you want to test and press Enter. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-73...
  • Page 196 < TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-74 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 197 1000Base Auto-negotiation TxRx Test CE Test Complete NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-75...
  • Page 198 RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. 3-76 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 199 (A mobile phone with the Bluetooth function is also available.) ・ A Bluetooth card should be installed on the target computer. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth] -> [Bluetooth Settings]. Test procedure 1.
  • Page 200 If the BT address of the responder device does not appear, check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4, Replacement Procedures. 3-78 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 201 This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest03 1394 GUID Display This program checks the GUID of IEEE1394. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-79...

  • Page 202: Sound Test Program

    Sound TEST disk cannot be used in TECRA R10. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check operation of speakers by one of methods. 3.31 3G Test program Therefore, please test the sound on Windows OS.

  • Page 203: Setup

    (e) Trusted Execution Technology (f) Auto Power On (g) Beep Volume (h) Diagnostic Mode (i) USB Sleep and Charge 7. Configuration 8. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-81...
  • Page 204 (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 14. PCI LAN (a) Built-in LAN 15. Security Controller (a) TPM (b) Hide TPM (c) Clear TPM Owner 16. Intel( R )AMT (a) MEBx SETUP 3-82 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 205 3.32 SETUP 3 Tests and Diagnostics 3.32.2 Accessing the SETUP Program While pressing ESC, turn on the power. Then press F1. The following display appears. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-83...
  • Page 206 3 Tests and Diagnostics 3.32 SETUP 3-84 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 207 2. To accept the default settings, press End and then press Y. NOTE: When you execute the default setting, the following settings are not changed: (1) HDD Mode (2) Password (3) Write Policy TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-85...
  • Page 208 This option sets HDD password. HDD password is a security function to protect the built-in HDD. (a) HDD This item selects the hard disk to set HDD password. Built-in HDD Sets HDD password for the built-in HDD 3-86 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 209 LAN and HDD. CD-ROM→LAN→HDD→FDD: The computer looks for bootable files in the following order: CD-ROM, LAN, HDD and FDD. CD-ROM→LAN→FDD→HDD: The computer looks for bootable files in the following order: CD-ROM, LAN, FDD and HDD. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-87...
  • Page 210 Duo processor featuring Intel SpeedStep technology and always runs the processor at its maximum speed. ® Always Low Disables Intel Core Duo processor featuring Intel SpeedStep technology and always runs the processor at its default speed. 3-88 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 211 Trusted Execution Technology is set as permission. When Trusted Execution Technology is set as permission, Please set both of "Virtualization Technology" of [6 "OTHERS"], and "TPM(s)" of [16 "SECURITY CONTROLLER"] as "Enabled" in advance. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-89...
  • Page 212 Standby is on, the computer will start with the instant security function enabled. The password = message is not displayed; however, you must enter the password to use the computer. 3. This option is enabled only once, the setting is reset, after booting up. 3-90 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 213 Enabled（Mode2） A power supply is supplied in a Sleep mode state. Enabled（Mode3） A power supply is supplied in a Sleep mode state. Enabled（Mode4） A power supply is supplied in a Sleep mode state. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-91...
  • Page 214 NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS. Battery Save Options 3-92 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 215 NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in resume mode. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-93...
  • Page 216 This item displays the Serial ATA Port Number. It is for information only and cannot be changed. Serial ATA Port1 (c) eSATA This item displays the Serial ATA Port Number. It is for information only and cannot be changed. Serial ATA Port4 3-94 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 217 12. Peripheral Use this option to select the peripheral’s mode. (a) Internal Pointing Device This option enables or disables the touch pad Enabled Enables the touch pad. (Default) Disabled Disables the touch pad. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-95...
  • Page 218 FDD in "Boot Priority." 14. PCI LAN This option sets the Enable / Disable of the built-in LAN or Wireless LAN functions. (a) built-in LAN Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions. 3-96 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 219 TPM item. 16. Intel( R )AMT *AMT model only (a) MEBx SETUP This setting enables or disables the computer's MEBx SETUP Intel(R) AMT. Enabled Enables the MEBx SETUP. Disabled Disables the MEBx SETUP. (Default) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 3-97...
  • Page 220 3 Tests and Diagnostics 3.32 SETUP 3-98 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 221: Chapter 4 Replacement Procedures

    Chapter 4 Replacement Procedures [CONFIDENTIAL]...
  • Page 222 4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 223 4.25 SPEAKER ASSY..................... 4-62 4.26 LCD COVER ASSY....................4-65 4.27 MEMBRANE SW ....................4-67 4.28 TOUCH PAD/Fingerprint sensor board ..............4-70 4.29 LCD unit ........................4-74 4.30 CAMERA MODULE/Antenna................4-79 4.31 Hinge........................4-84 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-iii...
  • Page 224 Removing the3G card/SIM board (2) ............4-43 Figure 4-26 Removing the Bluetooth module ..............4-45 Figure 4-27 Removing the Smart card slot..............4-47 Figure 4-28 Removing the SD board................4-49 Figure 4-29 Removing the RGB HARNESS..............4-51 4-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 225 Figure 4-51 Removing the CAMERA MODULE/Antenna (1) ........4-79 Figure 4-52 Removing the CAMERA MODULE/Antenna (2) ........4-80 Figure 4-53 Removing the CAMERA MODULE/Antenna (3) ........4-81 Figure 4-54 Removing the hinge ..................4-84 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 226 4 Replacement Procedures 4-vi [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 227: Overview

    In all cases when removing an FRU, the battery pack must also be removed. When repairing an FRU that is the potential cause of a computer fault, use the chart to determine the order in which FRUs need to be removed. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 228 Example: When you want to replace “4.13 HDD/SSD”, you need to remove all FRUs down to the “4.2 Battery pack” to “4.11 BASE ASSY” must be removed. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 229 TP SPILL, (4) TAPE D STICK TP, (5) INSULATOR LCD HNS UP, (6) INSULATOR SQUARE, (7) CAMERA MODULE, (8) ANTENNA 2.4/5.2GHZ, (9) ANTENNA WWAN (3G Antenna), (10) INSULATOR ANT HOLDS, (11) BH L ASSY/ BH R ASSY, (12) CUSHION SQUARE (L1) and (12) CUSHION SQUARE (M1). TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 230 HDD (320GB- 5400rpm) 2.5 SATA 128G SSD LCD (14.1 WXGA) Wireless LAN antenna WL-LAN (802.11a/g/n) 3G card 3G MODULE (HSPA) Smart card slot CONNECTOR SMART CARD Hinge BH L ASSY Hinge BH R ASSY [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 231 Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
  • Page 232 Screw sizes are noted in the text and figures. 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 233 Pull the cable to ensure that it is securely connected. Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect. Pressure plate connector Spring connector Back flip connector TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 234 ESD mats (lay on work table or floor) • An ESD wrist strap and heel grounder • Anti-static carpet or flooring • Air-ionizers in highly static sensitive areas • Antenna coaxial cable disconnector • Special syringe (for applying grease) [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 235 When you fasten screws, be sure to follow the torque list below. CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy operations. • M2 (2mm) 0.167 N·m(1.7 kgf·cm)
  • Page 236 T: Tapping screw U: Other screws (Unique screws: pan head, stud, etc.) Example: B6 ... 6mm Bind screw Screw color/material B: Black/Nickel C: Silver/Non-Hexavalent Chromate U: Other screws (Unique screws: such as stud, etc.) 4-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 237: Battery Pack

    4. Pull out the battery pack while releasing the battery latches as shown below. Battery latch Battery pack Battery latch Figure 4-1 Removing the battery pack NOTE: Dispose of the used battery pack in accordance with the laws and ordinances of your local authority. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-11...
  • Page 238 Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.

  • Page 239: Sim Card

    1. Slide a SIM card into the SIM card slot with the metal connectors facing up. 2. Push the SIM card gently until it clicks into place. 3. Slide the SIM card latch right to secure the card in the slot. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-13...

  • Page 240: Expresscard

    Installing the ExpressCard To install the ExpressCard, follow the steps below and refer to Figure 4-3. 1. Insert the ExpressCard into the ExpressCard slot. 2. Press ExpressCard carefully to ensure a firm connection. 4-14 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 241: Sd/Sdhc Memory Card

    To install the SD/SDHC memory card, follow the steps below and refer to Figure 4-4. 1. Insert the SD/SDHC memory card in the card slot and push it carefully to ensure a firm connection. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-15...

  • Page 242: Smart Card

    Installing the Smart card To install the Smart card, follow the steps below and refer to Figure 4-5. 1. Insert the Smart card into the card slot. 2. Push it carefully to ensure a firm connection. 4-16 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 243: Memory Module

    Never press hard or bend the memory module. 1. Loosen two screws and remove the MEM COV ASSY. Screw MEM COV ASSY Figure 4-6 Removing the memory module (1) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-17...
  • Page 244 2. Press two latches outward to release them (The memory module stands slantwise). 3. Remove the memory module from the memory module connector. Memory module Latch Latch Memory module connector Slot A Slot B Figure 4-7 Removing the memory module (2) 4-18 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 245 NOTE: When the power of the computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. If the memory is not detected, check that it is connected correctly. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-19...

  • Page 246: Fin Cover

    To install the FIN COVER ASSY, follow the steps below and refer to Figure 4-8. 1. Set the FIN COVER ASSY into the slot. 2. Secure the FIN COVER ASSY with the screw. 4-20 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 247: Optical Disk Drive (Dvd-Super Multi Drive)

    2. Remove the ODD ASSY from the slot while pushing it in the direction as shown in the figure below. M2.5x6C FLAT HEAD ODD ASSY Figure 4-9 Removing the Optical disk drive (1) NOTE: The circled number shows the order to drive the screws. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-21...
  • Page 248 3. Insert the ODD ASSY into the slot to connect it to the connector on the system board and secure optical disk drive assembly with the following screws. • ×2 M2.5×6C FLAT HEAD screw CAUTION: Drive the screws in the order shown in the Figure 4-9. 4-22 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 249: Keyboard

    4. Lift the top edge of the keyboard and turn the keyboard face down on the palm rest portion of COVER ASSY. KB HOLDER M2.0x4B BIND Slit Keyboard Figure 4-11 Removing the keyboard (1) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-23...

  • Page 250: Figure 1-6 Keyboard

    6. Disconnect the keyboard flexible cable from the connector CN3230 on the system board and remove the keyboard. KB SUP PLT ASSY M2.5x3C S-THIN Keyboard flexible cable CN3230 Keyboard Figure 4-12 Removing the keyboard (2) 4-24 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 251 S-THIN screw 4. Turn the keyboard face up and set it in place. 5. Secure the keyboard with the following screws. • ×2 M2.0×4B BIND screw 6. Set the KB HOLDER while latching it. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-25...

  • Page 252: Base Assy

    • M2.5×6C ×2 FLAT HEAD screw M2.5x6C FLAT HEAD INSU LCD HNS UP LCD harness CN5000 Figure 4-13 Removing the BASE ASSY (1) NOTE: The circled number shows the order to drive the screws. 4-26 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 253 4 Replacement Procedures 4. Turn the computer upside down. 5. Disconnect the ExpressCard slot FPC from the connector CN2520 on the system board. CN2520 ExpressCard slot FPC Figure 4-14 Removing the BASE ASSY (2) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-27...
  • Page 254 NOTE: The circled number shows the order to drive the screws. 7. Remove the BASE ASSY while lifting the LAN connector side first. NOTE: When removing the BASE ASSY, lift the LAN connector side up while pushing the Portion A. 4-28 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 255 CAUTION: Do not reuse the removed INSU LCD HNS UP. Use a new one. 7. Secure the BASE ASSY with following screws. • M2.5×6C ×2 FLAT HEAD screw CAUTION: Drive the two screws in the order shown in the Figure 4-13. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-29...

  • Page 256: Expresscard Slot/Kill Sw Hol Assy

    4. Peel off the INSU EXP SLOT UP from the ExpressCard slot. INSU EXP SLOT UP M2.0x5B S-THIN HEAD ExpressCard slot M2.0x5B S-THIN HEAD (EXPRESSCARD CONNECTOR WITH FPC) BASE ASSY Figure 4-16 Removing the ExpressCard slot 4-30 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 257 CAUTION: When the INSU EXP SLOT UP is deformed or broken, do not reuse it. 3. Set the ExpressCard slot on the BASE ASSY and secure it with the following screws. • M2.0×5B ×4 S-THIN HEAD screw TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-31...

  • Page 258: Hdd/Ssd

    CAUTION: Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device. NOTE: The procedures for removing/installing the SSD are the same with HDD. 4-32 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 259 To install the HDD/SSD, follow the steps below and refer to Figure 4-18. 1. Connect the HDD/SSD FPC to HDD/SSD connector. 2. Set the HDD/SSD in the slot in place. 3. Connect the HDD/SSD FPC to the connector CN1900 on the system board. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-33...

  • Page 260: Wireless Lan Card

    S-THIN HEAD screw 3. Disconnect the Wireless LAN card from the connector CN2600 on the system board. M2.0×4B S-THIN HEAD CN2600 Wireless LAN antenna cable Wireless LAN card Figure 4-19 Removing the Wireless LAN card 4-34 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 261 Align the notch of the Wireless LAN card to the guide of the connector. 2. Secure the Wireless LAN card with the following screws. • M2.0×4B ×2 S-THIN HEAD screw 3. Connect two Wireless LAN antenna cables to the connectors on the wireless LAN card. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-35...

  • Page 262: Rtc Battery

    RTC battery from the INSU RTC BATT. RTC battery SD board M2.5x4C FLAT HEAD INSU RTC BATT ODD FPC RTC battery harness CN1950 ODD CONN CN9300 HOLD BRKT Figure 4-20-1 Removing the RTC battery (1) 4-36 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 263 5. Secure the ODD CONN HOLD BRKT with the following screw to the BASE ASSY. • M2.5×4C FLAT HEAD screw ×1 6. Connect the ODD FPC to the connector CN1950 on the system board. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-37...

  • Page 264: Dc-In Harness/Rj45 Wire Harness

    1. Disconnect the DC-IN HARNESS from the connector CN8800 on the system board. 2. Remove the DC-IN HARNESS from the slot. IDC-IN HARNESS CN8800 Figure 4-21 Removing the DC-IN HARNESS/RJ45 WIRE HARNESS (1) 4-38 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 265 LAN antenna cables out of the guides on the HARNESS HOLDER R. CAMERA HARNESS Harness of RJ45 WIRE HARNESS CN4100 Acetate tape CN9540 Wireless LAN antenna cable 3G antenna cable Figure 4-22 Removing the DC-IN HARNESS/RJ45 WIRE HARNESS (2) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-39...
  • Page 266 FLAT HEAD screw 8. Remove the RJ45 WIRE HARNESS from the HARNESS HOLDER R. RJ45 WIRE HARNESS HARNESS HOLDER R M2.5x6C FLAT HEAD Latch Latch Figure 4-23 Removing the DC-IN HARNESS/ RJ45 WIRE HARNESS (3) 4-40 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 267 CN9540 on the system board. 5. Stick the acetate tape in place. 6. Set the DC-IN HARNESS in the slot in place and connect the DC-IN HARNESS to the connector CN8800 on the system board. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-41...

  • Page 268: Card/Sim Board

    1. Remove the following screws and the 3G card from the connector CN2610 on the SIM board. • M2.0×4B ×2 S-THIN HEAD screw M2.0x4B S-THIN HEAD CN2610 3G card SIM board Figure 4-24 Removing the3G card/SIM board (1) 4-42 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 269 FLAT HEAD screw 3. Remove the SIM board FPC from the connector CN9880 on the SIM board. M2.5x4C FLAT HEAD SIM board FPC SIM board CN9880 CN9580 Figure 4-25 Removing the3G card/SIM board (2) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-43...
  • Page 270 4. Insert the 3G card slantwise into the connector CN2610 on the SIM card. NOTE: Insert the dent of the 3G card to the guide of the connector. 5. Secure the 3G card with the following screws. • M2.0×4B ×2 S-THIN HEAD screw 4-44 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 271: Bluetooth Module

    2. Remove the Bluetooth module from the COVER ASSY. 3. Disconnect the BT HARNESS carefully from the connector of Bluetooth module. BT HOLDER BT HARNESS Hole Bluetooth module Guide Hook Figure 4-26 Removing the Bluetooth module TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4-45...
  • Page 272 2. Set the Bluetooth module on the COVER ASSY while inserting the hole into the guide. 3. Slide the BT HOLDER under the four guides until the hook is latched. CAUTION: When connecting the BT HARNESS to Bluetooth module, insert it carefully not to damage the Bluetooth module. 4-46 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 273: Smart Card Slo

    3. Lift the hook of Smart card slot and slide it to the left to remove. FPC of Smart card slot INSU FPC SC Hook CN2170 Smart card slot T PAD PLT ASSY Bluetooth module harness Figure 4-27 Removing the Smart card slot TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 47...
  • Page 274 2. Pass the FPC of Smart card slot under the Bluetooth module harness and fix it with INSU FPC SC. 3. Connect FPC of Smart card slot to the connector CN2170 on the system board. 4-48 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 275: Sd Board

    2. Remove the following screws and SD board. • M2.5×4C ×2 FLAT HEAD 3. Disconnect SD BOARD FPC from the SD board. M2.5x4C FLAT HEAD SD BOARD FPC SD board CN9530 Figure 4-28 Removing the SD board TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 49...
  • Page 276 1. Connect the SD BOARD FPC to the SD board 2. Secure the SD board with the following screws. • M2.5×4C ×2 FLAT HEAD 3. Connect SD BOARD FPC to the connector CN9530 on the system board. 4-50 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 277: Rgb Harness

    2. Peel the INSU RGB HNS fixing the RGB HARNESS to the DC-FAN. 3. Disconnect the RGB HARNESS from the connector CN9510 on the system board. RGB HARNESS #4-40x5C UNIFIED INSU RGB HNS CN9510 Figure 4-29 Removing the RGB HARNESS TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 51...
  • Page 278 1. Set the RGB HARNESS in the slot in place and secure it with the following screws. • #4-40×5C ×2 UNIFIED screw 2. Connect the RGB HARNESS to the connector CN9510 on the system board. 3. Fix the RGB HARNESS to the DC FAN with the INSU RGB HNS. 4-52 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 279: Dc Fan

    3. Peel the INSU RGB HNS fixing the RGB harness to DC FAN and remove the DC FAN assembly from the system board. M1.6x4C OTHER H SINK PLT DC-FAN assembly INSU RGB HNS DC FAN harness CN8771 Figure 4-30 Removing the DC FAN (1) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 53...
  • Page 280 4 Replacement Procedure 4.22 DC FAN M1.6x4C OTHER H SINK PLT M1.6x4C OTHER VGA PLATE HOLDER Figure 4-31 Removing the DC FAN (2) (for external graphics chip model) 4-54 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 281 5. Remove the following screws and separate the DC FAN and FIN. • M2.5×4C ×2 FLAT HEAD screw INSU FIN UP M2.5x4C FLAT HEAD DC FAN Figure 4-32 Removing the DC FAN (3) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 55...
  • Page 282 7. Stick a new COOL SHEET on the North Bridge chip and external graphics chip in place. CAUTION: Do not reuse the removed cool sheet. Be sure to use a new COOL SHEET. 4-56 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 283 9. Set the DC FAN assembly in place and connect the DC FAN harness to the connector CN8771 on the system board. 10. Fix the RGB harness to the DC FAN with INSU RGB HNS. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 57...

  • Page 284: Sound/Usb Board And Mic Harness

    4. Remove the Sound/USB board from the slot. 5. Remove the MIC HARNESS from the slot. Sound/USB HARNESS CN6050 M2.0x4B BIND CN6180 Sound/USB board Speaker harness CN9820 CN9520 MIC HARNESS Figure 4-34 Removing the Sound/USB board and MIC HARNESS 4-58 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 285 3. Connect the SOUND/USB HARNESS, speaker harness and MIC HARNESS to the connector CN9820, CN6180 and CN6050 on the Sound/USB board. 4. Connect the SOUND/USB HARNESS to the connector CN9520 on the system board. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 59...

  • Page 286: System Board

    5. Turn over the system board and disconnect the Bluetooth module harness from the connector CN4440 on the system board. M2.5x4C FLAT HEAD CN4440 SW board FFC CN9500 CN9550 System board Touch pad FFC Bluetooth module harness INSU ODD UPPER Figure 4-35 Removing the system board 4-60 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 287 4. Open the INSU ODD UPPER and set Bluetooth module harness under the INSU ODD UPPER to fix it. 5. Connect the SW board FFC and Touch pad FFC to the connector CN9500 and CN9550 on the system board. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 61...

  • Page 288: Speaker Assy

    1. Slide the HARNESS HOLDER L in the direction as shown below to remove it. NOTE: There are four latches. They are released by sliding the HARNESS HOLDER L in the direction as shown below. HARNESS HOLDER L Figure 4-36 Removing the speaker (1) 4-62 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 289 3. Remove the right and left SPEAKER PLTs while releasing latches. 4. Take out the SPEAKER ASSY from the right and left slots. SPEAKER PLT SPEAKER ASSY SPEAKER PLT Acetate tape Figure 4-37 Removing the speaker (2) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 63...
  • Page 290 3. Arrange the harness of SPEAKER ASSY in place and stick acetate tapes in place to fix the speaker harness. 4. Install the HARNESS HOLDER L while sliding it in the opposite direction when removing. 4-64 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 291: Lcd Cover Assy

    4. Remove LCD COVER ASSY with the BH L ASSY and BH R ASSY from the COVER ASSY. M2.5x6C TAPPING BH R ASSY COVER ASSY GND SPG FIN BH L ASSY LCD COVER ASSY Figure 4-38 Removing the LCD COVER ASSY TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 65...
  • Page 292 2. Set the LCD COVER ASSY on the COVER ASSY in place. 3. Secure the GND SPG FIN, BH L ASSY and BH R ASSY to the COVER ASSY with the following screws. • M2.5×6C × 2 (1 each) TAPPING Screw 4-66 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 293: Membrane Sw

    To remove the MEMBRANE SW, follow the steps below and refer to Figure 4-39 to 4-41. 1. Peel off the INSU BTN COV HLD. 2. Remove the BUTTON COV ASSY. BUTTON COV ASSY INSU BTN COV HLD Figure 4-39 Removing the MEMBRANE SW (1) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 67...
  • Page 294 3. Turn over the COVER ASSY. 4. Lift up the hook of MEMB HOLD ASSY and slide the MEMB HOLD ASSY as shown below to remove it. MEMB HOLD ASSY Hook Figure 4-40 Removing the MEMBRANE SW (2) 4-68 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 295 5. Turn over the COVER ASSY. 6. Set the BUTTON COV ASSY on the COVER ASSY. 7. Stick the INSU BTN COV HLD to secure the BUTTON COV ASSY. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 69...

  • Page 296: Touch Pad/Fingerprint Sensor Board

    3. Remove the following screw and TPAD PLT ASSY while releasing the latch. • M2.5×4C × 1 FLAT HEAD M2.5x4C FLAT HEAD TP FFC Fingerprint sensor board FFC TPAD PLT ASSY Latch Figure 4-42 Removing the TOUCH PAD/Fingerprint sensor board (1) 4-70 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 297 Figure 4-43 Removing the TOUCH PAD/Fingerprint sensor board (2) 5. Turn over the COVER ASSY. 6. Remove TP BTN COV ASSY while releasing latches. TP BTN COV ASSY Latch Figure 4-44 Removing the TOUCH PAD /Fingerprint sensor board (3) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 71...
  • Page 298 8. Remove the TP SPILL CUSHION from the Fingerprint sensor board. 9. Remove the D STICK TAPE TP. M2.0x4C S-THIN HEAD TP SPILL CUSHION Fingerprint sensor board D STICK TAPE TP Figure 4-45 Removing the TOUCH PAD /Fingerprint sensor board (4) 4-72 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 299 FLAT HEAD 8. Connect the TP FFC to the connector on the TOUCH PAD and Fingerprint sensor board. 9. Connect the Fingerprint sensor board FFC to the connector on the Fingerprint sensor board. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 73...

  • Page 300: Lcd Unit

    LCD CUSHION LCD MASK ASSY MASK SEAL (black) LCD COV CAP R M2.5x4C FLAT HEAD M2.0x8C OTHER MASK SEAL (silver) MASK SEAL (black) LCD COV CAP L Figure 4-46 Removing the LCD unit (1) 4-74 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 301 Figure 4-47 Removing the LCD unit (2) 6. Remove the LCD MASK ASSY from the LCD COVER ASSY while releasing the latches. LCD MASK ASSY Figure 4-48 Removing the LCD unit (3) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 75...
  • Page 302 8. Peel off the INSU HNS CONN. 9. Disconnect the LCD harness from the connector on the LCD unit. LCD unit INSU HNS CONN LCD harness Figure 4-50 Removing the LCD unit (5) 4-76 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 303 3. Install the LCD unit to the LCD COVER ASSY in place. CAUTION: Arrange the LCD harness, CAMERA HARNESS and antenna cables as shown below. Arrange the cables between the ribs on LCD COVER. LCD harness CAMERA HARNESS, antenna cables TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 77...
  • Page 304 7. Set the LCD MASK ASSY on the LCD COVER ASSY and secure it with following crews. • M2.5×4C FLAT HEAD screw ×6 (upper ×4, bottom 2 ) 8. Stick four LCD CUSHONs and two MASK SEALs (black) on the LCD mask. 4-78 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 305: Camera Module/Antenna

    2. Peel off the CAMERA MODULE from the LCD COVER ASSY. 3. Disconnect the CAMERA HARNESS from the CAMERA MODULE. CAMERA HARNESS CAMERA MODULE INSU ANT HOLD S Figure 4-51 Removing the CAMERA MODULE/Antenna (1) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 79...
  • Page 306 3G antenna (red) 3G antenna INSU ANT HOLD S (blue) INSU ANT HOLD S LCD COVER ASSY Figure 4-52 Removing the CAMERA MODULE/Antenna (2) NOTE: The AL TAPE is only for 3G MODELs. 4-80 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 307 1. Stick new INSU ANT HOLD Ss on the LCD COVER ASSY aligning to the guide lines (dotted lines) as shown below. INSU ANT HOLD S INSU ANT HOLD S Figure 4-53 Removing the CAMERA MODULE/Antenna (3) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 81...
  • Page 308 CAUTION: Stick new wireless LAN antennas, 3G antennas and CAMERA MODULE on the LCD COVER ASSY as shown below. Do not put them on ribs or cushions. Arrange the cables carefully. W-LAN ANTENNA(Gray) (For two-wire Wireless LAN antenna model) 4-82 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 309 INSU ANT HOLD Ss. CAUTION: Arrange the wireless LAN antenna cables, 3G antenna cables and CAMERA HARNESS as shown in the figure below. Do not loose them and not put on the cushions. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 83...

  • Page 310: Hinge

    S-THIN HEAD 2. Remove the hinges (BH L ASSY/BH R ASSY) from the LCD COVER ASSY. BH R ASSY LCD COVER ASSY M2.5x4B S-THIN HEAD BH L ASSY Figure 4-54 Removing the hinge 4-84 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 311 • M2.5×4B ×4 (2 each) S-THIN HEAD CAUTION: When replacing to new hinges, stick new SQUARE CUSHIONs (L1,M1) to the hinges in the places as shown below. SQUARE CUSHION (L1) SQUARE CUSHION (L1) TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] 4- 85...
  • Page 312 4 Replacement Procedure 4.31 Hinge 4-86 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 313: Appendices

    Appendices [CONFIDENTIAL]...
  • Page 314 Appendices App-ii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 315 CN5000 LCD interface connector (40-pin) ............C-15 C.13 CN8771 FAN interface connector (4-pin) ............C-16 C.14 CN8800 DC-IN interface connector (4-pin) ............C-16 C.15 CN8810 Battery connector (10-pin) ..............C-16 C.16 CN9300 RTC battery connector (3-pin) .............C-17 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] App-iii...
  • Page 316 CN1910 HDD interface connector (22-pin) ............C-32 C.40 CN1911 System board interface connector (20-pin) ..........C-32 SATA ODD FPC (FMWOF*) C.41 CN1960 SATA ODD interface connector (13-pin) ..........C-33 C.42 CN1961 System board interface connector (20-pin) ..........C-33 App-iv [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 317: Keyboard Scan/Character Codes

    ..........F-2 RS-232C direct connection cable (9-pin to 25-pin) ..........F-2 LAN Loopback Connector..................F-3 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures............... H-1 Appendix I Reliability ......................I-1 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] App-v...

  • Page 318: Table

    Touch PAD board (FMWTP*) connector (back)..........B-7 Table B-6 SIM/Mini PCI Express board (FMWPE*) connector (front/back) ....B-8 Table B-7 SATA HDD FPC (FMWHF*) connector (front/back) ........B-9 Table B-8 SATA ODD FPC (FMWOF*) connector (front/back) ........B-10 App-vi [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 319 Table C-26 Ext MIC interface connector (2-pin)..............C-22 Table C-27 Speaker interface connector (4-pin) ...............C-23 Table C-28 System board interface connector (40-pin) ............C-23 Table C-29 Microphone interface connector (6-pin) ............C-24 Table C-30 Head Phone interface connector (6-pin) ............C-24 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] App-vii...
  • Page 320 Scan codes in Numlock mode ................D-6 Table D-4 Scan codes with Fn key..................D-6 Table D-5 Scan codes in overlay mode ................D-7 Table D-6 No.124 key scan code..................D-7 Table D-7 No.126 key scan code..................D-8 Table I-1 MTBF ........................ I-1 App-viii [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 321: Appendix A Handling The Lcd Module

    LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be careful when handling it. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 322 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL ] TECRA R10 Maintenance Manual (960-708)
  • Page 323 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 324 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. [CONFIDENTIAL ] TECRA R10 Maintenance Manual (960-708)
  • Page 325 Appendices 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 326 Appendices Appendix A Handling the LCD Module [CONFIDENTIAL ] TECRA R10 Maintenance Manual (960-708)

  • Page 327: Appendix B Board Layout

    Appendix B Board Layout Appendices Appendix B Board Layout B.1 System board (FMWSY*) Front View Figure B-1 System board(FMWSY*) layout (front) TECRA R10 Maintenance Manual (960-623)
  • Page 328 Appendix B Board Layout and ICs Table B-1 System board(F SY*) connectors (front) Number Name CN3230 Keyboard I/F connector CN3490 It is debugging port for development only CN4440 Bluetooth I/F connector CN5000 LCD I/F connector [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623 )
  • Page 329 Appendix B Board Layout Appendices B.2 System board (FMWSY*) Back View Figure B-2 System board(F SY*) layout (back) [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623)
  • Page 330 FMWUS* board I/F connector CN9530 FMWSD* board I/F connector CN9540 WebCam I/F connector CN9550 FMWTP* board I/F connector CN9580 FMWPE* board I/F connector IC1050 IC1200 North Bridge Cantiga-GS IC1600 South Bridge ICH9M IC5000 GPU UNB9M [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623 )
  • Page 331 *) connector ( Number Name eSATA/USB I/F connector CN1970 USB(Port5) I/F connector CN4610 Ext MIC I/F connector CN6050 Speaker I/F connector CN6180 System board I/F connector CN9820 Microphone I/F connector J6051 Head Phone I/F connector J6310 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623)
  • Page 332 (front) (back) 4 SD board ( MWSD Figure B- *) layout (front/back) 4 SD board MWSD Table B- *) connector (back) Number Name CN9830 System board I/F connector IS2150 SD Card I/F connector [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623 )
  • Page 333 B.5 Touch PAD board (FMWTP*) View (front) (back) Touch PAD board MWTP Figure B-5 *) layout (front/back) Touch PAD board MWTP Table B-5 *)connector (back) Number Name CN3240 Dual Point I/F connector CN9650 System board I/F connector [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623)
  • Page 334 6 SIM/Mini PCI Express board MWPE front/ Table B- *) connector ( back) Number Name CN2610 PCI-E Mini I/F connector CN4611 USB (Port0) I/F connector CN9880 System board I/F connector IS2620 SIM Card I/F connector [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623 )
  • Page 335 B.7 SATA HDD FPC (FMWHF*) View (front) (back) MWHF Figure B-7 SATA HDD FPC (F *) layout (front/back) SATA HDD FPC MWHF front/back Table B-7 *) connector ( Number Name CN1910 HDD I/F connector CN1911 System board I/F connector [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623)
  • Page 336 (back) Figure B- SATA ODD FPC (FMWOF*) layout (front/back) 8 SATA ODD FPC MWOF front/back Table B- *) connector ( Number Name CN1960 SATA ODD I/F connector CN1961 System board I/F connector B-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-623 )

  • Page 337: Appendix C Pin Assignments

    ADQ07-B1P ADQ04-B1P ADM0-B1P ADQS0-B1N ADQS0-B1P ADQ03-B1P ADQ06-B1P ADQ02-B1P ADQ01-B1P ADQ15-B1P ADQ09-B1P ADQ13-B1P ADQ10-B1P ADM1-B1P ADQS1-B1N XMCK0-B1P ADQS1-B1P XMCK0-B1N ADQ08-B1P ADQ12-B1P ADQ11-B1P ADQ14-B1P ADQ21-B1P ADQ18-B1P ADQ23-B1P ADQ19-B1P ADQS2-B1N TSDIMA-P3N ADQS2-B1P ADM2-B1P ADQ17-B1P ADQ22-B1P ADQ16-B1P ADQ20-B1P TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 338 AMA08-B1P AMA06-B1P 1R8-B1V 1R8-B1V AMA05-B1P AMA04-B1P AMA03-B1P AMA02-B1P AMA01-B1P AMA00-B1P 1R8-B1V 1R8-B1V AMA10-B1P ABS1-B1P ABS0-B1P ARAS-B1N AWE-B1N MCS0-B1N 1R8-B1V 1R8-B1V ACAS-B1N MODT0-B1P MCS1-B1N AMA13-B1P 1R8-B1V 1R8-B1V MODT1-B1P ADQ39-B1P ADQ34-B1P ADQ32-B1P ADQ37-B1P ADQS4-B1N ADM4-B1P ADQS4-B1P [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 339 ADQS5-B1N ADM5-B1P ADQS5-B1P ADQ45-B1P ADQ43-B1P ADQ44-B1P ADQ46-B1P ADQ49-B1P ADQ54-B1P ADQ55-B1P ADQ53-B1P XMCK1-B1P XMCK1-B1N ADQS6-B1N ADQS6-B1P ADM6-B1P ADQ52-B1P ADQ51-B1P ADQ48-B1P ADQ50-B1P ADQ60-B1P ADQ57-B1P ADQ58-B1P ADQ63-B1P ADM7-B1P ADQS7-B1N ADQS7-B1P ADQ59-B1P ADQ56-B1P ADQ62-B1P ADQ61-B1P SMBDT1-E3P SMBCK1-E3P M-E3V TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 340 BDQ01-B1P BDQ00-B1P BDM0-B1P BDQS0-B1N BDQS0-B1P BDQ02-B1P BDQ03-B1P BDQ06-B1P BDQ07-B1P BDQ13-B1P BDQ09-B1P BDQ08-B1P BDQ12-B1P BDM1-B1P BDQS1-B1N XMCK3-B1P BDQS1-B1P XMCK3-B1N BDQ11-B1P BDQ14-B1P BDQ10-B1P BDQ15-B1P BDQ21-B1P BDQ20-B1P BDQ17-B1P BDQ16-B1P BDQS2-B1N TSDIMB-P3N BDQS2-B1P BDM2-B1P BDQ19-B1P BDQ18-B1P BDQ23-B1P BDQ22-B1P [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 341 BMA08-B1P BMA06-B1P 1R8-B1V 1R8-B1V BMA05-B1P BMA04-B1P BMA03-B1P BMA02-B1P BMA01-B1P BMA00-B1P 1R8-B1V 1R8-B1V BMA10-B1P BBS1-B1P BBS0-B1P BRAS-B1N BWE-B1N MCS2-B1N 1R8-B1V 1R8-B1V BCAS-B1N MODT2-B1P MCS3-B1N BMA13-B1P 1R8-B1V 1R8-B1V MODT3-B1P BDQ32-B1P BDQ37-B1P BDQ33-B1P BDQ36-B1P BDQS4-B1N BDM4-B1P BDQS4-B1P TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 342 BDQS5-B1N BDM5-B1P BDQS5-B1P BDQ43-B1P BDQ46-B1P BDQ47-B1P BDQ42-B1P BDQ53-B1P BDQ54-B1P BDQ48-B1P BDQ51-B1P XMCK4-B1P XMCK4-B1N BDQS6-B1N BDQS6-B1P BDM6-B1P BDQ52-B1P BDQ55-B1P BDQ50-B1P BDQ49-B1P BDQ61-B1P BDQ57-B1P BDQ56-B1P BDQ58-B1P BDM7-B1P BDQS7-B1N BDQS7-B1P BDQ60-B1P BDQ63-B1P BDQ59-B1P BDQ62-B1P SMBDT1-E3P SMBCK1-E3P M-E3V [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 343: Table

    Appendix C Pin Assignments Appendices CN1900 SATA HDD interface connector (20-pin) Table C-3 SATA HDD interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name ZSTRFD-P1P ZSTRHD-P1N ZSTTHD-P1N ZSTTHD-P1P TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 344 Signal Name ZSTROD-P1P ZSTROD-P1N ZSTTOD-P1N ZSTTOD-P1P CN2170 Smart Card interface connector (10-pin) Table C-5 Smart Card interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name EGATE-P3N SCIO-PYP SCDET-P3N SCVCC-PYV SCRST-PYN SCCLK-PYP SCC4-PYP [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 345 Signal Name DCOUT DCOUT DOCDT1-S3N BT2VD BT2VD PSCL-S5P PSDA-S5P ZUSBDC-E3P ZUSBDC-E3N ZDVTX2-P3P ZDVTX2-P3N ZDVTX1-P3P ZDVTX1-P3N DVIDET-P3N DCOUT DCOUT DBT2OV-S5N BTMP2 CDCHG2-S5P DPCONF-S5P XDVCLK-P3N XDVCLK-P3P ZDVTX0-P3P ZDVTX0-P3N DVISCL-P5P DVISDA-P5P LAN-E3V LINK-E3N ZBIDDP-EXP ZBIDDN-EXN ZBIDCN-EXN ZBIDCP-EXP TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 346 Pin No. Signal Name Pin No. Signal Name DCOUT DCOUT PWRSW-S3N DOCVON-S3P DBLUE-PXP DRED-PXP SCRTSD-P3P SCRTSC-P3P ACT-E3N ZBIDBN-EXN ZBIDBP-EXP ZBIDAN-EXN ZBIDAP-EXP DCOUT DCOUT EJCTRQ-S3N DHSYNC-P3P DVSYNC-P3P ZSTTDC-P1P ZSTTDC-P1N ZSTRDC-P1N ZSTRDC-P1P DGREEN-PXP PSCL-S5P PSDA-S5P DOCDT2-S3N C-10 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 347 Appendix C Pin Assignments Appendices Table C-6 Docking interface connector (140-pin) (3/3) Pin No. Signal Name Pin No. Signal Name DSKDC PVBAT2 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-11...
  • Page 348 Table C-7 Expresscard interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name ZETCRD-P1P ZETCRD-P1N ZERCRD-P1P ZERCRD-P1N XPECRD-P0P XPECRD-P0N CPPE-E3N CRDCRQ-E3N CRD-P3V CRD-P3V CRD-P3V CRDRST-E3N CRD-E3V PEWAKE-E3N CRD1R5-P1V CRD1R5-P1V CRD-E3V CRD-E3V CPUSB-E3N ZUSBEX-E3P ZUSBEX-E3N C-12 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 349 Signal Name Pin No. Signal Name PEWAKE-E3N WLAN-E3V WCHDAT-P3P WCHCLK-P3P 1R5-P1V WLXRQ-P3N XPEWL-P0N XPEWL-P0P WLRFON-S3N PLTRS0-E3N ZERWL-P1N WLAN-E3V ZERWL-P1P WLWMDT-P3N 1R5-P1V ZETWL-P1N ZETWL-P1P ZUSBWM-E3N ZUSBWM-E3P WLAN-E3V WLAN-E3V WLAN-E3V XCLK1-E1P CLDAT1-E1P 1R5-P1V CLRST1-E3N WLAN-E3V TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-13...
  • Page 350 KBSC14-S3N C.10 CN4100 LAN interface connector (14-pin) Table C-10 LAN interface connector (14-pin) Pin No. Signal Name Pin No. Signal Name ZMDI1N-EYN ZMDI1P-EYP ZMDI0N-EYN ZMDI0P-EYP ZMDI2P-EYP ZMDI2N-EYN ZMDI3P-EYP ZMDI3N-EYN LAN-E3V LAN-E3V LINK-E3N ACT-E3N C-14 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 351 Pin No. Signal Name LEDBL6-GND LEDBL5-GND LDEBL4-GND LEDBL3-GND LEDBL2-GND LEDBL1-GND ７ LEDBL-PYV LEDBL-PYV LEDBL-PYV PNL-P3V PNL-P3V TSCL-P3P TSDA-P3P XLTXCB-PYP XLTXCB-PYN ZLTDB2-PYP ZLTDB2-PYN ZLTDB1-PYP ZLTDB1-PYN ZLTDB0-PYP ZLTDB0-PYN XLTXCA-PYP XLTXCA-PYN ZLTDA2-PYP ZLTDA2-PYN ZLTDA1-PYP ZLTDA1-PYN ZLTDA0-PYP ZLTDA0-PYN TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-15...

  • Page 352: Table

    Pin No. Signal Name Pin No. Signal Name ADPDC ADPDC C.15 CN8810 Battery connector (10-pin) Table C-15 Battery connector (10-pin) Pin No. Signal Name Pin No. Signal Name (Q8811-1) BTMP1 (Q8811-4) PSCL-S5P PSDA-S5P DBT1OV-S5N C-16 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 353 GPBTNB-S3N GPBTNA-S3N PWRSW-S3N PNLOFF-S3N C.18 CN9510 RGB unit interface connector (14-pin) Table C-18 RGB unit interface connector (14-pin) Pin No. Signal Name Pin No. Signal Name CRTSDA-P5P CRTSCL-P5P MVSYNC-P3P MHSYNC-P3P MBLUE-PXP MGREEN-PXP MRED-PXP TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-17...
  • Page 354 Table C-19 FMWUS* board interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name ZSRRP4-P1P ZSTTP4-P1N ZSTRP4-P1P ZSTRP4-P1N ZUSBES-E3N ZUSBES-E3P ZUSBP6-E3N ZUSBP6-E3P USBOC1-E3N 1R8-P1V USBON2-E5N USBON1-E5N SNDMUT-S3N ROTENA-P3N ROTENB-P3N SND-GND SND-GND ATBEEP-P3P AZSDI0-P3P AZRST0-E3N AZSYC0-P3P XAZBC0-P3P AZSDO0-P3P C-18 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 355 Table C-20 FMWSD* board interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name WANLED-E3P FMPWR0-P3P RFLED-S3P FMLED-P3N SATLED-P3N BAT2GR-S5N BAT2OR-S5N BAT1GR-S5N BAT1OR-S5N PWLEGR-S3P PWLEOR-S3P DCINGR-S5N DCINOR-S5N SDWP-P3P SDCD-P3N SDDAT1-P3P SDDAT0-P3P SDDAT2-P3P SDCLK-P3P SDDAT3-P3P SDCMD-P3P TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-19...
  • Page 356 Signal Name ZUSBCM-E3N ZUSBCM-E3P CAMDET-P3N C.22 CN9550 FMWTP* board interface connector (10-pin) Table C-22 FMWTP* board interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P ８ IPDDAT-P5P IPDCLK-P5P C-20 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 357 Pin No. Signal Name 3GWAKE-S3N CLRST2-E3N CLDAT2-E1P XCLCK2-E1P ZETMP2-P1P ZETMP2-P1N ZERMP2-P1P ZERMP2-P1N ZUSBM2-E3P ZUSBM2-E3N MP2DET-P3N PLTRS3-E3N M2RFON-S3N MP2PON-S3N XPEMP2-P0P XPEMP2-P0N MP2LED-E3P 1R5-P1V 1R5-P1V MP2XRQ-P3N WCHCL1-P3P WCHDA1-P3P PEWAKE-E3N ZUSBP0-E3P ZUSBP0-E3N TMPMP2-SXP TMPMP2-GND RESWON-S3N USBON0-E5N USBOC0-E3N TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-21...

  • Page 358: Table

    Pin No. Signal Name Pin No. Signal Name USB2PS-E5V ZUSBP6-E3N ZUSBP6-E3P C.26 CN6050 Ext MIC interface connector (2-pin) Table C-26 Ext MIC interface connector (2-pin) Pin No. Signal Name Pin No. Signal Name IMICIN-PXP C-22 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 359 Table C-28 System board interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name AZSDO0-P3P XAZBC0-P3P AZSYC0-P3P AZRST0-E3N AZSDI0-P3P ATBEEP-P3P ROTENB-P3N ROTENA-P3N SNDMUT-S3N USBON1-E5N USBON2-E5N 1R8-P1V USBOC1-E3N ZUSBP6-E3P ZUSBP6-E3N ZUSBES-E3P ZUSBES-E3N ZSTRP4-P1N ZSTRP4-P1P ZSTTP4-P1N ZSTTP4-P1P TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-23...
  • Page 360 Pin No. Signal Name EMICIN-PXP EMICB-P2V DETCTA-P4N EMICB-P2V C.30 J6310 Head Phone interface connector (6-pin) Table C-30 Head Phone interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name HEADL-PXP HEADR-PXP DETCTA-P4N C-24 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 361 Table C-31 System board interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name SDCMD-P3P SDDAT3-P3P SDCLK-P3P SDDAT2-P3P SDDAT0-P3P SDDAT1-P3P SDCD-P3N SDWP-P3P DCINOR-S5N DCINGR-S5N PWLEOR-S3P PWLEGR-S3P BAT1OR-S5N BAT1GR-S5N BAT2OR-S5N BAT2GR-S5N SATLED-P3N FMLED-P3N RFLED-S3P FMPWR0-P3P WANLED-E3P FM-P3V TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-25...

  • Page 362: Table

    Appendix C Pin Assignments C.32 IS2150 SD Card interface connector (12-pin) Table C-32 SD Card interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name SDDAT3-P3P SDCMD-P3P FM-P3V SDCLK-P3P SDDAT0-P3P SDDAT1-P3P SDDAT2-P3P SDCD-P3N SDWP-P3P C-26 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 363 Signal Name TPBTNR-P5N TPBTNR-P5N IPDCLK-P5P IPDDAT-P5P C.34 CN9650 System board interface connector (10-pin) Table C-34 System board interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name IPDCLK-P5P IPDDAT-P5P ZUSBFS-E3P ZUSBFS-E3N FGSPON-S3N AT-E3V TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-27...
  • Page 364 Pin No. Signal Name PEWAKE-E3N MP2-E3V WCHDAT-P3P WCHCLK-P3P 1R5-P1V MP2XRQ-P3N UIMPWR-E3V UIMDAT-E3P XPEMP2-P0N UIMCLK-E3P XPEMP2-P0P UIMRST-E3P M2RFON-S3N PLTRS0-E3N ZERMP2-P1N MP2-E3V ZERMP2-P1P MP2DET-P3N 1R5-P1V ZETMP2-P1N ZETMP2-P1P ZUSBM2-E3N ZUSBM2-E3P MP2-E3V MP2-E3V MP2-E3V 1R5-P1V 3GWAKE-S3N MP2-E3V C-28 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 365 Appendix C Pin Assignments Appendices C.36 CN4611 USB(Port0) interface connector (4-pin) Table C-36 USB(Port0) interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name USBOPS-E5V ZUSBP0-E3N ZUSBP0-E3P TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-29...
  • Page 366 Pin No. Signal Name USBOC0-E3N USBON0-E5N RFSWON-S3N TMPMP2-GND TMPMP2-SXP ZUSBP0-E3N ZUSBP0-E3P PEWAKE-E3N WCHDAT-P3P WCHCLK-P3P MP2XRQ-P3N 1R5-P1V 1R5-P1V MP2LED-E3P XPEMP2-P0N XPEMP2-P0P MP2P0N-S3N M2RFON-S3N PLTRS0-E3N MP2DET-P3N ZUSBM2-E3N ZUSBM2-E3P ZERMP2-P1N ZERMP2-P1P ZETMP2-P1N ZETMP2-P1P XCLCK1-E1P CLDAT1-E1P CLRST1-E3N 3GWAKE-S3N C-30 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 367: Table

    Appendix C Pin Assignments Appendices C.38 IS2620 SIM Card interface connector (12-pin) Table C-38 SIM Card interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name UIMPWR-E3V UIMRST-E3P UIMCLK-E3P UIMDAT-E3P TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-31...

  • Page 368: Table

    Pin No. Signal Name ZSTTHD-P1P ZSTTHD-P1N ZSTRHD-P1N ZSTRHD-P1P C.40 CN1911 System board interface connector (20-pin) Table C-40 System board interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name ZSTRHD-P1P ZSTRHD-P1N ZSTTHD-P1N ZSTTHD-P1P C-32 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 369 Pin No. Signal Name ZSTTOD-P1P ZSTTOD-P1N ZSTROD-P1N ZSTROD-P1P C.42 CN1961 System board interface connector (20-pin) Table C-42 System board interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name ZSTROD-P1P ZSTROD-P1N ZSTTOD-P1N ZSTTOD-P1P TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL] C-33...
  • Page 370 Appendices Appendix C Pin Assignments C-34 [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 371: Appendix D Keyboard Scan/Character Codes

    Appendix D Keyboard Scan/Character Codes Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 372 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 373 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 374 5. * This key corresponds to key No. 42 in a 102-key model. 6. * Refer to Table D-6, No. 124 key scan code. 7. * Refer to Table D-7, No. 126 key scan code. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 375 Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA __________ E0 B6 E0 2A ___________ E0 36 Set 2 E0 F0 12 ________ E0 F0 59 E0 12 ___________ E0 59 TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 376 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Keytop Make Break Make Break CTRL LALT ARROW NUMERIC Scrl [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)
  • Page 377 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common Ctrl + Shift + Alt + TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 378 Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 379: Appendix E Key Layout

    Appendix E Key Layout Appendices Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 380 Appendices Appendix E Key Layout Thai Keyboard Figure E-3 Thai keyboard Canadian French Keyboard Figure E-4 Canadian French keyboard [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 381: Appendix F Wiring Diagrams

    Appendix F Wiring diagrams Appendices Appendix F Wiring diagrams RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector LAN Loopback Connector Figure F-2 LAN Loopback Connector TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 382 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708))

  • Page 383: Appendix Gbios Rewrite Procedures

    3. If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 384 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 385: Appendix Hec/Kbc Rewrite Procedures

    5. Turn on the power while holding down the Tab key. (Keep holding down the key until a beep sounds.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 386 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

  • Page 387: Appendix I Reliability

    Appendix I Reliability Appendices Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Time (hours) 5,007ｈ TECRA R10 Maintenance Manual (960-708) [CONFIDENTIAL]...
  • Page 388 Appendices Appendix I Reliability [CONFIDENTIAL] TECRA R10 Maintenance Manual (960-708)

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