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Yealink SIP-T22 User Manual

Yealink SIP-T22 User Manual

Microsoft lync edition
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  • Page 2 Copyright © 2015YEALINK NETWORK TECHNOLOGY Copyright © 2015 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 4 Yealink SIP-T22(P) firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

  • Page 5: About This Guide

    Yealink SIP-T22(P) IP phone, and your network is correctly configured. Also be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the Yealink SIP-T22(P) IP phone.
  • Page 6 User Guide for the SIP-T22(P) IP Phone Static Forwarding on Lync Client on page  Response Groups on page  Inbound Private Line on page  Call Park on page  Account Lock page13  Dial Search Delay on page ...

  • Page 7: Table Of Contents

    Table of Contents About This Guide ..............v ............................UIDE ..........................UMMARY OF HANGES Changes for Release 7, Guide Version 7.50..................v Changes for Release 7, Guide Version 7.35..................v Changes for Release 6, Guide Version 6.35..................vi Table of Contents ..............vii Overview ..................
  • Page 8 User Guide for the SIP-T22(P) IP Phone Phone Lock............................24 ............................27 UDIO ETTINGS Volume ............................. 27 Ring Tones............................27 .......................... 29 ONTACT ANAGEMENT Viewing Contacts ..........................29 Searching for Contacts ........................30 Placing Calls to Contacts ........................31 ........................31...

  • Page 9: Table Of Contents

    Table of Contents ................69 ETTING TARTED WITH ETTER OGETHER OVER THERNET ............69 NSTALLING THE EALINK ETTER OGETHER OVER THERNET ONNECTOR ....................75 NABLING ETTER OGETHER OVER THERNET ....................79 SING ETTER OGETHER OVER THERNET Troubleshooting ..............83 Regulatory Notices ..............93 ..........................
  • Page 10 User Guide for the SIP-T22(P) IP Phone...

  • Page 11: Overview

     Icon Instructions  User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T22(P) IP phone are the LCD screen and the keypad.
  • Page 12 User Guide for the SIP-T22(P) IP Phone Hardware component instructions of the SIP-T22(P) IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen •...
  • Page 13 Overview Icons appearing on the phone LCD screen are described in the following table: Icon Description Network is unavailable Sign in failed Signing in Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Numeric input mode Voice Mail Call Hold...

  • Page 14: Phone User Interface

    Icon Description Be Right Back/Off Work/Away Off Line Unknown There are two ways to customize configurations of your SIP-T22(P) IP phone: The user interface on the IP phone  The user interface in a web browser on your PC ...

  • Page 15: Documentations On

    Overview The following table shows documentations available for the SIP-T22(P) IP phone. Name Contents Where found Language Basic setup and call In the package/ Quick Start Guide features of the English/Chinese On the website phone Phone/Web user interface settings Basic call features...
  • Page 16 User Guide for the SIP-T22(P) IP Phone...

  • Page 17: Getting Started

    Phone Status  Basic Network Settings  Idle Screen  If you require additional information or assistance with your new phone, contact your system administrator. The following components are included in your SIP-T22(P) IP phone package: SIP-T22(P) IP Phone ...

  • Page 18: O Ptional A Ccessory

    Ethernet Cable  Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator. The following item is optional accessory for your SIP-T22(P) IP phone. You need to purchase it separately if required.
  • Page 19 Getting Started Power Adapter  If your phone is already installed, proceed to Phone Initialization on page 11. This section introduces how to install the phone: Attach the stand  Connect the handset and optional headset  Connect the network and power ...

  • Page 20: Power Over Ethernet

     Power over Ethernet (PoE)  Note PoE is not applicable to the SIP-T22 IP phone. A power adapter should be purchased separately to power it on. AC Power To connect the AC power: Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet.

  • Page 21: Basic Network Settings On

    Getting Started To connect the PoE for the SIP-T22P IP phone: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. Note If in-line power is provided, you don’t need to connect the phone to the power adapter. Make sure the switch/hub is PoE-compliant.
  • Page 22 User Guide for the SIP-T22(P) IP Phone is available on the phone user interface and web user interface. PIN Authentication: This method uses the user’s phone number (or extension) and  personal identification number (PIN) to sign in to Lync server. It is only available on the phone user interface.

  • Page 23: Phone Lock On

    Getting Started Enter the sign-in password in the Password field. Click Confirm to accept the change. After you successfully sign in to Lync server, the phone LCD screen displays the presence icon. For more information on the presence status, refer to Changing Presence on page When BToE feature is enabled, you can also sign in to Lync server for the phone on the...

  • Page 24: Account Lock

    User Guide for the SIP-T22(P) IP Phone To configure the account lock feature via phone user interface: Press Menu->Settings->Advanced Settings (default password: admin) ->Account Lock. Press or the Switch soft key to select Enable from the Account Lock field. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 25: Phone Status

    Getting Started Press the Confirm soft key. If phone lock feature is enabled, you will enter the unlock PIN settings screen. If phone lock feature is disabled, you will sign in successfully. For more information on phone lock, refer to Phone Lock on page 24.
  • Page 26 User Guide for the SIP-T22(P) IP Phone The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone supports three IP modes: IPv4, IPv6 and IPv4&IPv6.
  • Page 27 Getting Started Enter the desired values in the IPv4, Subnet Mask and Default Gateway fields respectively. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a static IPv6 address via phone user interface: Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.
  • Page 28 User Guide for the SIP-T22(P) IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect the phone to the Internet via PPPoE mode.

  • Page 29: Customizing Your Phone

    Customizing Your Phone You can customize your SIP-T22(P) IP phone by personally configuring certain settings, for example, backlight, time & date and ring tones. This chapter provides basic operating instructions for customizing your phone. Topics include: General Settings  Audio Settings ...

  • Page 30: Language

    User Guide for the SIP-T22(P) IP Phone Press , or the Switch soft key to select the desired time from the Backlight Time field. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 31: Time And Date

    Customizing Your Phone Select the desired language from the pull-down list of Language. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The time and date are displayed on the LCD screen when the phone is idle. You can configure the phone to obtain the time and date from the SNTP server automatically, or configure the time and date manually.
  • Page 32 User Guide for the SIP-T22(P) IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. Note Please refer to Appendix A - Time Zones for the list of available time zones on the IP phone.

  • Page 33: Administrator Password

    Customizing Your Phone Date Format Example (2015-3-14) DD/MM/YYYY 14/03/2015 MM/DD/YY 03/14/15 DD MMM YYYY 14 Mar 2015 WWW DD MMM Sat 14 Mar Time and date is configurable via web user interface at the path Settings->Time & Date. The Advanced Settings option is only accessible to the administrator. The default administrator password is “admin”.

  • Page 34: Phone Lock

    User Guide for the SIP-T22(P) IP Phone Press , or the Switch soft key to select # or * from the “*”or “#”as send field, or select Disable to disable this feature. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 35 Customizing Your Phone When the locked phone is placing a call: Pick up the handset or press the Speakerphone key or press any numeric key or press the line key to enter the dialing screen, enter the phone number, and then press the Call soft key to place a call.
  • Page 36 User Guide for the SIP-T22(P) IP Phone To unlock the phone via phone user interface: Press the Unlock soft key or any locked key, the LCD screen will prompt you to enter unlock PIN. Enter the PIN in the PIN field.

  • Page 37: Volume

    Customizing Your Phone You can press the Volume key to adjust the ringer volume when the phone is idle. You can also press the Volume key to adjust the receiver volume of currently engaged audio device (handset, speakerphone or headset) when the phone is in use. To adjust the volume when the phone is idle: Press to adjust the ringer volume.
  • Page 38 User Guide for the SIP-T22(P) IP Phone Press to select the desired ring tone. Press the Save soft key to accept the change or the Back soft key to cancel. To select a ring tone for the account via web user interface: Click on Account->Basic.
  • Page 39 Customizing Your Phone Click Upload to upload the file. Note All custom ring tone files must be within 100KB. Custom ring tones can be uploaded to your phone via web user interface only. The contact list displays all of your current contacts on the Microsoft Lync 2013. You can view contact information on the phone, but you cannot add or delete contacts on the phone.
  • Page 40 The contacts that meet search criteria will appear on the LCD screen. You can dial from the result list. You can enable the dial search delay feature on the SIP-T22(P) IP phone, which enables the IP phone to search for contacts after the designated time when in the dialing screen.
  • Page 41 Searching for Contacts on page 30. The SIP-T22(P) IP phone maintains call history lists of Missed Calls, Received Calls, Placed Calls and Forwarded Calls. Call history lists support up to 100 entries. You can view the call history, place a call, or delete an entry from the call history list.
  • Page 42 User Guide for the SIP-T22(P) IP Phone field. Press the Save soft key to accept the change or the Back soft key to cancel. To view the call history: Press the History soft key. The LCD screen displays All Calls list.
  • Page 43 Customizing Your Phone Calls and Forwarded Calls lists. Press to select the desired entry. Press the Delete soft key to delete the entry. User’s presence information is constantly synchronized with Microsoft Lync server based on a variety of factors. However, you can change your presence information manually on the phone.

  • Page 44: Always Online

    User Guide for the SIP-T22(P) IP Phone To change your presence: Press the Status soft key. Press to highlight the desired status. Press the OK soft key to accept the change. The presence status will appear on the LCD screen, and the presence status is synchronized to the Microsoft Lync server.

  • Page 45: E911

    Customizing Your Phone Press , or the Switch soft key to select Enable from the Always Online field. Press the Save soft key to accept the change or the Back soft key to cancel. Always online is configurable via web user interface at the path Account->Basic-> Always On Line.
  • Page 46 User Guide for the SIP-T22(P) IP Phone Select desired value from the pull-down list of E911 Location Tip. Click Confirm to accept the change. Depending on your selection: If you select Enabled from the pull-down list of E911 Location Tip.

  • Page 47: Location Notification

    Customizing Your Phone When E911 Location Tip feature is enabled, the location notification displayed on the phone depends on the configuration in Lync server. When the parameter Location Required is set to Yes on the Lync server, the LCD screen is shown as below after login: You can do one of the following: Press the Ignore soft key.
  • Page 48 Press the Save soft key to accept the change. Location is configurable via web user interface at the path Settings->Location. Note SIP-T22(P) IP phone has 24 country locations for you to choose from. The country names are displayed in alphabetical order.

  • Page 49: Emergency Call

    Customizing Your Phone To view the location information via phone user interface: Do one of the following: Press Menu->Settings->Basic Settings->Location. Press ->More…-> Location. You can dial emergency numbers for assistance. Emergency numbers should be configured on Lync server in advance. You can dial an Emergency Dial String number or Emergency Dial String Mask number even if the phone is locked, and keypad is available during an emergency call.
  • Page 50 User Guide for the SIP-T22(P) IP Phone Basic expression syntaxes you need to know: Syntax Description The dot "." can be used as a placeholder or multiple placeholders for any character. Example: "12." would match "123", "1234", "12345", "12abc", etc.

  • Page 51: Live Dialpad

    Delay time for dial-now rule is configurable via web user interface only. Note You can enable live dialpad on the SIP-T22(P) IP phone, which enables the IP phone to automatically dial out any entered phone numbers without pressing any other key. You can also configure a delay, where the phone will dial out the entered phone number automatically after the specified period of time.
  • Page 52 User Guide for the SIP-T22(P) IP Phone Enter the desired delay time in the Inter Digit Time (1~14s) field. The default delay time is 8. Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only.

  • Page 53: C Ontact M Anagement

    Basic Call Features The SIP-T22(P) IP phone is designed to be easily used like a regular phone. You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides operating instructions for the SIP-T22(P) IP phone. Topics include: Placing Calls ...
  • Page 54 User Guide for the SIP-T22(P) IP Phone by pressing the Speakerphone key, the Headset key, or picking up the handset. The call duration and the talking mode are visible on the LCD screen. In the figure below, the call to Hedy has lasted 5 seconds.
  • Page 55 Basic Call Features To place multiple calls: You can have more than one call on your SIP-T22(P) IP phone. To place a new call during an active call, do the following: Press the More->Add soft key. The active call is placed on hold.
  • Page 56 User Guide for the SIP-T22(P) IP Phone (the line key LED flashes green). To answer a call using the headset: Do one of the following: Press With the headset mode activated, press the Answer soft key. With the headset mode activated, press the line key (the line key LED flashes green).

  • Page 57: Auto Answer

    Basic Call Features Press to select the desired entry from the placed call list. Press or the Call soft key. You can use auto answer to automatically answer an incoming call. To enable auto answer via web user interface: Click on Account->Basic. Select Enabled from the pull-down list of Auto Answer.
  • Page 58 User Guide for the SIP-T22(P) IP Phone Press , or the Switch soft key to select Enable from the Call Waiting field. Press , or the Switch soft key to select Enable from the Play Tone field. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 59 Basic Call Features The LCD screen indicates that the call is muted. To un-mute a call: Press again to un-mute the call. You can place an active call on hold. Only one active call can be in progress at any time. Other calls can be made and received while placing the original call on hold.

  • Page 60: Call Forward:

    User Guide for the SIP-T22(P) IP Phone You can configure your phone to automatically forward incoming calls to another party or voice mailbox by the static forwarding. You can also forward incoming calls manually while your phone is ringing, refer to the dynamic forwarding.
  • Page 61 Basic Call Features Press the OK soft key to accept the change. icon and the prompting message “Call Forwarding On” appear on the idle screen. If you select Simultaneously Ring…, and then press the OK soft key: Enter the desired number in the Simultaneously Ring field. You can also press the Contact soft key to enter the contact list, and then select the desired contact.
  • Page 62 User Guide for the SIP-T22(P) IP Phone Lync client supports the following static forward ways: Forward my calls to: Voice Mail: incoming calls are forwarded to voice mailbox.  New Number or Contact: incoming calls are forwarded to the preset number ...
  • Page 63 Basic Call Features Select the desired forwarding type from the pull down-list of Forward my calls to. Depending on your selection: If you select Voice Mail: Incoming calls are forwarded directly to the voice mailbox. The LCD screen is shown as below:...
  • Page 64 User Guide for the SIP-T22(P) IP Phone If you select New Number or Contact: Select the contact or enter the phone number you want to forward calls to. After configuration, incoming calls are forwarded to the preset number or contact. The LCD screen is shown as below:...
  • Page 65 Basic Call Features If you select My Delegates: Add the delegates you want to forward calls to when you receive an incoming call. The phone of the delegates will ring after the time specified by you. The LCD screen is shown as below: To configure Simultaneously ring: In Lync client, click and then click Call Forwarding Settings.
  • Page 66 User Guide for the SIP-T22(P) IP Phone Select the desired forwarding type from the pull down-list of Simultaneously ring. Depending on your selection: 1) If you select New Number: Enter the phone number in the pop-up window, and then click OK to accept the change.
  • Page 67 Basic Call Features Add the delegates you want to ring simultaneously when you receive an incoming call. The phone of the delegates will ring after the time specified by you. 3) If you select My Team-Call Group: Add the contacts in the Team-Call Group. All members in the group will ring simultaneously when you receive an incoming call.
  • Page 68 User Guide for the SIP-T22(P) IP Phone When simultaneously ring feature is enabled, the LCD screen is shown as below: If one member answers the call, other phones will stop ring. To forward an incoming call dynamically: Press the Fwd soft key when the phone is ringing.

  • Page 69: R Esponse G Roups

    If no members are available, the call is held in a queue until a member is available. For example, a response group named “yealink” is configured in advance. User A is an available member in the group. When a user named ”Hedy” calls the response group...
  • Page 70 User Guide for the SIP-T22(P) IP Phone key on the phone. Detailed will be introduced in the following sections. Boss-Admin Scenario: The system administrator has configured the phone number 2216 to be the delegate of phone number 2227. For more information on how to assign delegates on Lync client,...
  • Page 71 Basic Call Features Select the desired held call, and then press the Resume soft key, the call will be retrieved by the boss, and the delegate will drop the call automatically. Viewing your delegates: Once a boss assigned delegates on the Lync client, a Delegates group will be added to the boss’s phone automatically.
  • Page 72 User Guide for the SIP-T22(P) IP Phone Retrieving a held call The delegate presses the flashing line key to view the calls that are held by the boss. (A call from Merry to Hedy) Select the desired held call, and then press the Resume soft key, the call will be retrieved by delegate, and the boss will drop the call automatically.
  • Page 73 Basic Call Features ring simultaneously when the boss receives an incoming call. But the boss does not want to miss important calls denied by his DND status, or does not want the secretary to answer some important or confidential calls for him, he can configure a private line and pass the private number to some individuals.

  • Page 74: C Onference

    User Guide for the SIP-T22(P) IP Phone Press or the Tran soft key to complete the transfer. Then the call is connected to the number to which you are transferring. To perform an attended transfer: Press or the Tran soft key during a call.

  • Page 75: Call Park

    Basic Call Features Press the More->Conf soft key to join all parties in the conference. During the conference call, you can do one of the following: Press the Hold soft key to place the conference call on hold. Press the Split soft key to split the conference call into two individual calls on hold. You can press to switch between calls, and then press the Resume soft key to retrieve the desired call.

  • Page 76: Voice Mail

    User Guide for the SIP-T22(P) IP Phone To retrieve the parked call on phone A: After things are processed, user on phone A presses the Retrieve soft key to retrieve the parked call directly. To retrieve the parked call on phone C: User walks to an available conference room where the phone is designated as phone C.
  • Page 77 Basic Call Features Connect soft key. Follow the voice prompt to retrieve your voice mails. You can view the amount of voice mails that includes new or old voice mails by pressing the View soft key or via phone user interface. Note Before listening to voice mails, make sure the voice mail access code has been configured on the phone.

  • Page 78: B Ranch O Ffice R Esiliency

    User Guide for the SIP-T22(P) IP Phone Branch office resiliency is critical for multi-site deployments of Microsoft Lync where the control servers are located at a central site or data center. It allows branch site users to continue to have Enterprise Voice service and voice mail (if voice mail rerouting settings are configured) when the branch site loses the connection to the central site.

  • Page 79: Getting Started With Better Together Over Ethernet

    Lync client for third party call control. You can place, answer, and hold audio calls from your SIP-T22(P) IP phone and the Lync client on your PC/PAD simultaneously. In order to use BToE, you need to download and install the Yealink BToE Connector application on your PC/PAD.
  • Page 80 Ensure that the dialog lists YEALINK NETWORK TECHNOLOGY CO., LTD. as the verified publisher and click Yes. If the YEALINK NETWORK TECHNOLOGY CO., LTD. is not listed as the publisher, click No and download the application again from the Yealink website.
  • Page 81 The Yealink BToE Connector Setup Wizard is displayed as below: Click Browse… to select an installation folder and click Install to begin the installation. By default, the Yealink BToE Connector application is installed in the directory C:\Program Files\Yealink\Yealink BToE Connector\.
  • Page 82 User Guide for the SIP-T22(P) IP Phone A status bar showing the Yealink BToE Connector installation’s progress is displayed as below: The installation may take several minutes. A Windows Security is displayed as below during installation: Click Always trust software from “YEALINK NETWORK TECHNOLOFY CO., LTD”, and...
  • Page 83 Yealink BToE Connector manually. Click Finish. The computer starts to install device driver software: To use Yealink BToE Connector on your PC/PAD, the device driver software needs to be installed. You can click to view the status:...
  • Page 84 Yealink BToE Connector. The Yealink BToE Connector starts on your PC/PAD automatically, click , the following window will appear: The Yealink BToE connector icon is displayed in the notification area of the system tray as below:...

  • Page 85: E Thernet

     Click Pair & Sign in(G), you can pair your phone with your Lync client.  Click Settings(P), you can set up the Yealink BToE Connector, and then click OK to  save. Click About(A), you can view the information of Yealink BToE Connector.
  • Page 86 Pairing your phone with your Lync client Ensure that the Yealink BToE Connector application is running on your PC/PAD. If the Lync user signing on the phone is not the same as the one signing on the Lync client, you...
  • Page 87 As the checkbox of Auto is checked by default, the IP address of your phone is automatically filled in the Phone IP field, and your phone and Lync client are paired automatically. The Yealink BToE connector interface is displayed as below when your phone and Lync client are paired successfully:...
  • Page 88 Enter the IP address of the phone that you want to pair in the Phone IP field, and then click Pair. The Yealink BToE connector interface is displayed as below when your phone and Lync client are paired successfully: Before using BToE feature, you need to ensure that your phone is set as the primary...

  • Page 89: E Thernet

    After finishing the above steps, you can use BToE feature. Note If Yealink T22 Phone is not selected as your primary device, you will not be able to use BToE feature, and calls made on the Lync client will not be displayed on the phone.
  • Page 90 User Guide for the SIP-T22(P) IP Phone your phone. Select a contact or enter the phone number, and then click in your Lync client. Your phone and Lync client are in the Calling state. Note When BToE feature is enabled, you cannot make conference calls on the phone. However you can make conference calls using your Lync client.
  • Page 91 Better Together over Ethernet The call on the phone will be released. The Lync client uses the selected audio device to continue the call.
  • Page 92 User Guide for the SIP-T22(P) IP Phone...

  • Page 93: Troubleshooting

    Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T22(P) IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the phone LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet.
  • Page 94 PIN authentication uses the user’s phone number (or extension) and PIN to sign in, and it is only available on the phone user interface. How to check if the application driver of the Yealink BToE Connector is installed on the PC/PAD?

  • Page 95: Troubleshooting On

    PC/PAD, and both of them start successfully. If the phone still cannot pair with the Lync client, reboot the PC/PAD. After reboot, if the phone still cannot pair with the Lync client, uninstall the Yealink  BToE Connector and application driver, and then reinstall them.
  • Page 96 User Guide for the SIP-T22(P) IP Phone To configure play hold tone and play hold tone delay via web user interface: Click on Features->General Information. Select the Enabled or Disabled from the pull-down list of Play Hold Tone. Enter the desired time (in seconds) in the Play Hold Tone Delay field.
  • Page 97 Troubleshooting Click Export to open file download window, and then save the file to your local system. How to Export System Log? We may need you to provide a system log to help analyze your problem. To export a system log via web user interface: Click on Settings->Configuration.
  • Page 98 User Guide for the SIP-T22(P) IP Phone How to Export/ Import phone Configurations? We may need you to provide your phone configurations to help analyze your problem. In some instances, you may need to import configurations to your phone. To export your phone configurations via web user interface: Click on Settings->Configuration.
  • Page 99 Troubleshooting Click Confirm to accept the change. Note If logging in the web user interface of the phone with the user credential, you need to enter the current user password in the Old Password field. User password is configurable via web user interface only. How to reboot the phone? To reboot the phone via phone user interface: Press Menu->Settings->Advanced Settings (default password: admin).
  • Page 100 5 minutes to complete. Please don't power off!”. Click OK to confirm upgrading. SIP-T22(P) IP phones can be also upgraded from Lync server. For more information on Updating Lync Phone how to upgrade the SIP-T22(P) IP phone from Lync server, refer to...
  • Page 101 Troubleshooting The LCD screen prompts “Resetting…Please Wait!”. The LCD screen prompts “Initializing, Please wait…”. The phone will be reset to factory sucessfully after startup. Note You can also long press the OK key to reset the phone when the phone is idle. Reset of the phone may take a few minutes.
  • Page 102 User Guide for the SIP-T22(P) IP Phone...

  • Page 103: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
  • Page 104 User Guide for the SIP-T22(P) IP Phone Please place no heavy objects on the device in case of damage and  deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat ...

  • Page 105: Appendix A-Time Zones

    Appendix A-Time Zones Time Zone Time Zone Name GMT−11 Samoa GMT−10 United States-Hawaii-Aleutian GMT−10 United States-Alaska-Aleutian GMT−9 United States-Alaska Time GMT−8 Canada(Vancouver, Whitehorse) GMT−8 Mexico(Tijuana, Mexicali) GMT−8 United States-Pacific Time GMT−7 Canada(Edmonton, Calgary) GMT−7 Mexico(Mazatlan, Chihuahua) GMT−7 United States-Mountain Time GMT−7 United States-MST no DST GMT−6...
  • Page 106 User Guide for the SIP-T22(P) IP Phone Time Zone Time Zone Name GMT+1 Germany(Berlin) GMT+1 Hungary(Budapest) GMT+1 Italy(Rome) GMT+1 Luxembourg(Luxembourg) GMT+1 Macedonia(Skopje) GMT+1 Netherlands(Amsterdam) GMT+1 Namibia(Windhoek) GMT+2 Estonia(Tallinn) GMT+2 Finland(Helsinki) GMT+2 Gaza Strip(Gaza) GMT+2 Greece(Athens) GMT+2 Israel(Tel Aviv) GMT+2 Jordan(Amman)

  • Page 107: Index

    Index In This Guide About This Guide Idle Screen Answering Calls Attaching Stand Account Lock Audio Settings Limitation of Liability Always Online Network Connection Backlight Basic Network Settings Boss-Admin Feature Packaging Contents Better Together over Ethernet Phone Installation Branch Office Resiliency Phone Initialization Phone Status Phone Lock...

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