J28. Can I Change The Password For Bluecoat Service - ZyXEL Communications ZyWALL 5 Support Notes

ZyWALL 5 Support Notes
Report, the WEB interface of BlueCoat reporting system will pop out. By entering the MAC address you
registered to Http://myZyXEL.com web server, which you can check from Registration Status of
Http://myZyXEL.com server, and password you specified when doing registration, you can log into
BlueCoat reporting system.

J28. Can I change the password for BlueCoat service?

Yes, you can click Register button from ZyXEL appliance's WEB GUI, then Http://myZyXEL.com web
page would popped out. You can change password in user profile.
J29. Which User Name & Password should I input for Content Filtering report?
The User Name is the smallest Ethernet MAC address of your device. To identify check the sticker in the
bottom of the device as below,
password is the password to login Http://myZyXEL.com.
J30. My device can't get connected to Http://myZyXEL.com, so I can't get into Registration
page. What should I check?
1. Please check the Internet Access is ok via launching Internet Browser and connect to a public WEB site.
2. If your ZyWALL is using Static (or Fixed) WAN IP address, please make sure that you have
configured DNS server's IP address for the device in "System->General->System DNS Servers" or
"Maintenance->General->System DNS Server".
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