J25. Does Bluecoat Have More Than One Data Center? Is The Bluecoat Web Filter Geographically Load Balanced; J26. Who Can Generate And View Reports On Bluecoat Web Site; J27. How Can I Get Content Filtering Report; J28. Can I Change The Password For Bluecoat Service - ZyXEL Communications ZyWall 35 Support Notes

ZyWALL 35 Support Notes
J25. Does BlueCoat have more than one data center? Is the BlueCoat Web Filter
geographically load balanced?
Yes, BlueCoat provides several, geographically distributed data centers to meet the demand of users
around the world.

J26. Who can generate and view reports on BlueCoat WEB site?

Anyone with the administration username and password can view and generate reports.

J27. How can I get Content Filtering report?

You can get report for content filtering by clicking Register button from ZyXEL appliance's WEB GUI,
and then you will be redirected to http://myZyXEL.com web server. By clicking Content Filtering
Report, the WEB interface of BlueCoat reporting system will pop out. By entering the MAC address you
registered to Http://myZyXEL.com web server, which you can check from Registration Status of
Http://myZyXEL.com server, and password you specified when doing registration, you can log into
BlueCoat reporting system.

J28. Can I change the password for BlueCoat service?

Yes, you can click Register button from ZyXEL appliance's WEB GUI, then Http://myZyXEL.com web
page would popped out. You can change password in user profile.
J29. Which User Name & Password should I input for Content Filtering report?
The User Name is the smallest Ethernet MAC address of your device. To identify check the sticker in the
bottom of the device as below,
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