Primera LX400 User Manual
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Primera LX400 User Manual

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101813-510984-(05)
(Color Label Printer 400)
User's Manual
© 2008 All rights reserved

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Summary of Contents for Primera LX400

  • Page 1 101813-510984-(05) (Color Label Printer 400) User's Manual © 2008 All rights reserved...
  • Page 2 Notices : The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

  • Page 3: Table Of Contents

    Table of Contents Section 1: Getting Started ................1 A. Choosing a Good Location ..............1 B. Unpacking and Inspection ..............2 C. Identifying the Parts ................3 Section 2: Hardware and Software Setup ...........5 A. Installing Label Stock ................. 5 B. Adjusting the Stock Sensor..............7 C.
  • Page 4 Interactive Feature in this PDF Document There are interactive features that will allow you to jump to different locations within the document. Each listing in the Table of Contents is interactive. Place the cursor on either the words or the page number. A small hand with a pointing finger icon appears.

  • Page 5: Section 1: Getting Started

    INDEX Section 1: Getting Started THANK YOU… ...for choosing an LX400 Color Label Printer. The LX400 Printer will print razor-sharp text and barcodes, vibrant colors, and even stunning photo-realistic photographs directly onto rolls of labels, card stock and fan-fold stock.

  • Page 6: Unpacking And Inspection

    INDEX B. UNPACKING AND INSPECTION While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items should be included: • Printer •...

  • Page 7: Identifying The Parts

    INDEX C. IDENTIFYING THE PARTS This illustration shows the front of the printer with its control buttons and LED indicator lights. Label Stock TOF Power LED Sensor Bar Ink Low LED Top Cover Pause Button Label Tear Bar Load/Feed Button Unload Button The Pause Button pauses the printer AFTER the printing of the current label has finished to allow for loading of label stock...
  • Page 8 INDEX This illustration shows the input ports and power switch found on the rear panel of the printer. Power Switch USB Port Power Input Port Fan-fold Label Slot 4 Getting Started...

  • Page 9: Section 2: Hardware And Software Setup

    As long as the label stock is paper and can receive ink jet printing and is within the allotted size, it will work in the printer. Primera carries a large variety of paper label stock that has been converted and ready for use with your printer.
  • Page 10 INDEX 4. Place the label stock between the stock guide rollers and release the spring loaded stock guide to hold the label stock. The stock guide rollers allow the label stock roll to move freely. 5. Place the leading edge of the label stock between the throat guide and the side of the printer.

  • Page 11: Adjusting The Stock Sensor

    INDEX B. ADjUSTING THE LABEL STOCK TOF (TOP OF FORm) SENSOR If you are using label stock other than standard square / rectangular die cut labels such as circular die-cut labels or through-hole stock use the instructions below to adjust the label stock TOF sensor.
  • Page 12 INDEX Through Hole Labels If you are using card stock or label stock that has a hole punch or a notch to identify a transition from backing to label, you can adjust the Sensor Bar to position it over the identifying mark.

  • Page 13: Using Fan-Fold Label Stock

    INDEX C. USING FAN-FOLD LABEL STOCK It is possible to use fan-fold label stock by feeding it through the fan-fold slot in the the back of the printer. Before feeding the fan-fold stock through the back of the printer, lock the stock guide in the out position so the stock guide rollers Unlocked Locked...
  • Page 14 INDEX Ink cartridge is changed as follows: If using a PC: Click Start>Printers and Faxes Right-click on the Color Label Printer Icon Click on Printing Preferences from the drop-down menu Find the option labeled "Clean/Change Cartridge & Check Ink…" and click "Properties" Click "Change Cartridge"...

  • Page 15: Aligning The Ink Cartridge

    INDEX 12. Click OK on your screen to indicate the new cartridge is now installed. Once you click OK you will be prompted to align the cartridge. A warning will appear stating that you must have installed label stock that is equal to or larger than 4"...

  • Page 16: Section 3: Printing Using A Pc

    A. USING BARTENDER® Primera Special Edition BarTender UltraLite is included with the LX400. Other programs can be used to print. If printing from other programs please follow the guidelines in Section When you open BarTender you will be given the choice to select an existing label or create a new one using a wizard.
  • Page 17 INDEX Select "Blank Template". Click "Next". Select "Color Label 400". Click "Next". Printing Using a PC...
  • Page 18 INDEX 4. Select "Specify Custom Settings". Click "Next". Set the page size, width and height to match labels installed in the printer. Click "Next". Printing Using a PC...
  • Page 19 INDEX Check the "Picture" box to add a background photo or graphic to your label. Click "Next". If you click "Finish", the remaining default wizard options will be set and no picture will be added. 7. Select "Embedded Picture". Click the "File" Button to browse to the location of your photo/graphic file.
  • Page 20 INDEX 8. Review the label setup summary. If it is correct, click "Finish". Your blank label will be displayed. You can edit any of these settings by going to the File Menu and selecting "Page Setup". Basic and advanced settings are available on the various tabs.

  • Page 21: Add Text, Barcodes And Graphics To Bartender Label

    INDEX B. ADD TExT, BARCODES AND GRAPHICS TO A BARTENDER LABEL Once you have created your label size you will need to add text, a barcode and/or graphics. This can be done using one of buttons on the button bar at the top of the screen. Add Text.

  • Page 22: Printing From Bartender

    INDEX C. PRINTING FROm BARTENDER To print, click the Print button or go to the File Menu and select "Print". The Print Dialog window will appear. Select the Color Label 400. Set the number of copies. Click "Print". Printing Using a PC...

  • Page 23: Printer Driver Settings (Pc)

    INDEX D. PRINTER DRIVER SETTINGS (PC) Once the printer driver has been successfully installed, you will need to setup the driver with the appropriate print options. Refer to the following steps to change or verify your default printer driver preferences. These settings will apply to all new designs created in BarTender or other programs after the preferences were changed.

  • Page 24: Paper Size

    INDEX NOTE on PC Settings: Most applications allow you to change these same printer driver options from their "Print" and/or "Printer Setup" screens. Some applications such as BarTender save your settings with the label, others use settings only for the current print job just sent to the printer.

  • Page 25: Print Quality

    INDEX Print Quality There are 4 levels of print quality in the driver. The lower the Quality, the faster the print. Quality 1 provides the fastest print available while Quality 4 provides the best quality. It is recommended that you experiment with the different levels when designing your label to find a good balance between print quality and print speed.
  • Page 26 INDEX Cartridge Alignment Cartridge alignment will align the Color Cartridge for bidirectional printing and calibrate the printer to each individual cartridge. You will automatically be prompted to perform this alignment each time you install a new cartridge. To manually align the cartridge, click on Cartridge Alignment to reveal a Properties button.
  • Page 27 INDEX Note: You will be prompted to load label stock of 4"x 4" (101.6 mm x 101.6mm) or larger, into the printer. If you have stock of this size or larger, simply click OK. If not see Section 2I for instructions on loading a test sheet to complete the purge print.
  • Page 28 INDEX Sensor Type Sensor Type refers to the method the printer will use to detect the print starting position for each label. If you are using standard die-cut labels or Through-hole label material where a hole is punched through each label for alignment purposes use the Through-hole/Die-Cut setting.
  • Page 29 INDEX Enable Bi-di Printing This setting defaults to Yes for fastest printing. When enabled you will be required to perform an alignment print after a new cartridge is installed. Offsets If your label is printing horizontally or vertically offset (printing on the liner or with white space left on the label) use these offset setting to adjust the position of the print on the label.

  • Page 30: Tear Off Position

    INDEX Top of Form (TOF) This setting allows you to fine tune the print starting position on your LEFT OFFSET label stock. This will be factory calibrated. If fine tuning is needed, increase this value to move the image down on the label. Decrease (10 units) 1.0 mm this value to move the image up...

  • Page 31: Section 4: Printing Using A Macintosh

    INDEX Section 4: Printing Using a Macintosh NOTE: You must set the Printer and Page Setup by clicking on these buttons each time you print. You must perform these steps each time you print even if what you see on the preview screen appears correct. A.
  • Page 32 INDEX The printer settings screen defaults to Copies and Pages. Click the drop down arrow to change the screen to Label Printer Settings. Change your printer settings to the desired quality. Printing Using a Macintosh...
  • Page 33 INDEX Click Print to return to the print preview screen. Now click Page Setup to change the label size set in the printer driver. You must click the Page Setup button every time you print even if the preview screen looks correct. The paper/label size defaults to 4x4 or whatever was last used.
  • Page 34 INDEX Click on the drop down arrow to select a predefined label size or create a custom size by clicking Manage Custom Sizes. For this example there is a 4x3 predefined size. If your label is on the list choose it, click OK and move on to step 10.
  • Page 35 INDEX If you have created a custom size you will need to choose it again here by clicking the drop down arrow and choosing the custom size. Click OK. 10. You are now ready to print your label. First, check the orientation.

  • Page 36: Creating Barcodes On A Mac

    INDEX B. CREATING BARCODES ON A mAC You can integrate barcode printing into any application that can print to the printer by using Mac Barcode Maker. Mac Barcode Maker can be purchased from their website at www. barcodeformac.com This application was tested using Adobe Illustrator. Follow the instructions that are included with the application to use it with your program.

  • Page 37: Printer Driver Settings (Mac)

    INDEX D. PRINTER DRIVER SETTINGS (mAC) To find Printer Driver Settings on Mac: Click Print from within any printing application. The following screen will appear: 2. Click the Copies and Pages drop down arrow. Choose Label Printer Settings. Printing Using a Macintosh...
  • Page 38 INDEX Print Quality There are 4 levels of print quality in the driver. The lower the Quality, the faster the print. Quality 1 provides the fastest print available while Quality 4 provides the best photo quality. It is recommended that you experiment with the different levels when designing your label to find a good balance between print quality and print speed.
  • Page 39 INDEX Config. Utility Click on the Config. Utility to access the following screen. A description of each setting on this screen is below. Clean Cartridge If it has been more than 48 hours since your last print or if your print quality has deteriorated with bands or lines it is recommended that you clean the cartridge.
  • Page 40 INDEX Cartridge Alignment Cartridge alignment will align the Color Cartridge for bidirec- tional printing and calibrate the printer to each individual cartridge. You will automatically be prompted to perform this alignment each time you install a new cartridge. To manually align the cartridge, click on Cartridge Alignment to reveal a Properties button.
  • Page 41 INDEX Tear Position If Output Mode (described later in this section) is set to Present, the printer will present your labels over the Tear Bar for easy removal. This tear off position is set at the factory. If fine tuning is needed to align the break in your label stock over the Tear Bar, increase this setting to eject the label further;...
  • Page 42 This will occur only if there are no other print jobs in queue. Cut (using optional cutter). Use this setting only if you have the label cutter attachment (Primera Part # 074263) Printing Using a Macintosh...

  • Page 43: Section 5: Troubleshooting

    A. SOLVING REGISTRATION PROBLEmS Image is Vertically Offset The LX400 decides where to start printing by detecting the start of die-cut label, detecting a black mark on the back or detecting a thru-hole that corresponds to the start of the label.
  • Page 44 INDEX Nonstandard / Non-translucent Backing Material. Test the unit with the label sample material that came with the unit. If it prints correctly, your label stock may not be compatible. The label sensor needs to see the difference between a label and a backing material by seeing through the label stock for light variations.
  • Page 45 INDEX Note: Often times a space on the right (printers left) side indicates a margin around the label that is not being accounted for. The printer is factory calibrated for a 2mm margin. A larger margin around the label will cause a right (printers left) side space. Page Size.

  • Page 46: Creating A Full Bleed Print

    INDEX B. CREATING A FULL BLEED PRINT If you are having trouble making the image cover the entire label, first make sure the image is printing at least as big as the label size you have selected. To accomplish this using BarTender, make the image a few millimeters larger than the label by dragging the image over the edge of the label on all sides.

  • Page 47: Clearing A Label Jam

    INDEX C. CLEARING A LABEL jAm If there is a label jam in the printer mechanism first attempt to remove the jam by opening the cover and removing the jam from the printer feed output area. If the jam can not be located, it is possible to remove a cover over the feed input area.

  • Page 48: Cleaning The Ink Cartridge

    F. TECHNICAL SUPPORT If you have difficulties operating your Printer, contact technical support using one of the methods listed below. Source Location Primera Knowledge Base www.primera.com/kb BarTender Software Help files Open the software. Click on the Help Menu - BarTender Help Email Support www.primera.com/contact_tech_support.cfm...

  • Page 49: Section 6: Label And Roll Specifications

    INDEX Section 6: Label and Roll Specifications Label Sensing Methods Label Width Liner Width Gap Between Labels Method 1: Label Gap Sensing Distance from edge of Media Method 2: Thru-Hole Sensing Width of Opening Label Height Distance from edge of Media to edge of Label Method 3: Reflective/Black Mark Sensing...
  • Page 50 INDEX Distance from edge of 1.90" (48.3mm) 0.20" (5.1mm) media to edge of thru-hole Reflective/Black Equal to distance 0.10" (2.5mm) Mark Width* between labels Max Outer Diameter (OD) 5.0"(127mm) Inner Core Diameter (ID) see roll specifications below Stock Thickness .006” (152 micron) Distance from edge of Printer driver assumes 2 mm gap.

  • Page 51: Section 7: Technical Specifications

    INDEX Section 7: Technical Specifications Print Method: Inkjet Print Resolutions: 4800 x 1200 dpi, 1200 x 1200 dpi, 600 x 600 dpi Ink Cartridge: #53376 Color (CMY) Colors: 16.7 million Media Types: Roll-fed pressure-sensitive labels, roll-fed tags Media Sensing: Moveable see-through sensor for die-cut labels and reflective for tags with black stripe sensing Ink Level Warning:...

  • Page 52: Index

    Index Cartridge Alignment ............11, 22, 36 Cleaning Ink Cartridge ..............44 High Gloss Label Stock ..............2 Ink Low LED ..................3 Ink Saturation .................. 21 Installing the Ink Cartridge ............. 9 Installing Label Stock ...............5 Label Size ..................17 Label Tear Bar ..................3 Left Margin Offset ............25, 37, 40, 42 Load/Feed Button ................3 Offsets ....................
  • Page 56 Printed in the United States of America P/N 510984...

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