Primera LX900 User Manual
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Primera LX900 User Manual

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062211-511271
User's Manual
© 2010 All rights reserved
For the most recent version of this manual please visit
http://www.primera.com/manuals.html

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Summary of Contents for Primera LX900

  • Page 1 062211-511271 User's Manual © 2010 All rights reserved For the most recent version of this manual please visit http://www.primera.com/manuals.html...
  • Page 2 Notices : The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

  • Page 3: Table Of Contents

    Table of Contents Section 1: Getting Started ................1 A. Choosing a Good Location ..............1 B. Unpacking and Inspection..............2 C. Identifying the Parts ................3 D. Computer Specifications ..............4 Section 2: Label Stock..................5 A. Label and Roll Specifications ............5 B. Installing Label Stock .................8 C.
  • Page 4 Interactive Feature in this PDF Document There are interactive features that will allow you to jump to different locations within the document. Each listing in the Table of Contents is interactive. Place the cursor on either the words or the page number. A small hand with a pointing finger icon appears.

  • Page 5: Section 1: Getting Started

    INDEX Section 1: Getting Started THANK YOU… ...for choosing an LX900 Color Label Printer. The LX900 Printer will print razor-sharp text and barcodes, vibrant colors, and even stunning photo-realistic photographs directly onto rolls of labels, card stock and a variety of other approved media.

  • Page 6: Unpacking And Inspection

    INDEX INDEX B. UNPACKING AND INSPECTION While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items are included in the supply box: Power Adapter •...

  • Page 7: Identifying The Parts

    INDEX INDEX C. IDENTIFYING THE PARTS This illustration shows the front of the printer with its control buttons and LED indicator lights. Top Cover Pause LED Pause Button Power LED Load/Feed Button Ink Low LED Unload Button Label Tear Bar The Pause Button pauses the printer AFTER the printing of the current label has finished to allow for loading of label stock and ink cartridge.

  • Page 8: Computer Specifications

    INDEX INDEX This illustration shows the input ports and power switch found on the rear panel of the printer. USB Port Power Switch Auxilary Port Power Input Port This illustration shows the interior of the printer. Fixed Throat Roll Stop Guide Roll Arm Movable...

  • Page 9: Section 2: Label Stock

    A wide variety of label stock can be used in the Printer. Refer to the specifications and settings in the following sections before ordering custom stock from Primera or any stock from another company. Important! Test all custom made label stock with the intended printer before ordering large quantities! Primera will only assume responsibility for custom label stock ordered from Primera.
  • Page 10 For these reasons the weight or thickness of the liner is a variable that can not easily be defined. Primera recommends and uses 40# liner with all label stock. It is important to test all label stock with the intended printer before...

  • Page 11: Label Stock

    INDEX INDEX Roll Specifications Label Side Out Roll O.D. Label Stock 3” 6” Core I.D. Core O.D. Label Stock...

  • Page 12: Installing Label Stock

    INDEX INDEX INSTALLING LABEL STOCK The following steps will guide you through loading label stock in your printer: Make sure power is connected and printer is on. 1. Open the Top Cover. Lift Here 2. Lower the Roll Guide and pull it outward to make room for your label stock.
  • Page 13 INDEX INDEX 3. Remove any shipping tape from your label stock roll to ensure that it can unroll freely, making certain that no adhesive portion is exposed. It is important to note that any exposed adhesive surface can attach itself the the inner workings of the print mechanism and cause a media jam.
  • Page 14 INDEX INDEX 6. Pull the Movable Throat Guide outward to make room for the label stock. 7. Place the leading edge of the label stock under Label Stock the "label stock" symbols on the Throat Guides. The label stock should be placed far enough into the throat of the printer to correctly position the Movable Throat Guide but not yet into the printer itself.

  • Page 15: Adjusting The Label Stock Tof (Top Of Form) Sensor

    INDEX INDEX C. ADJUSTING THE LABEL STOCK (TOP OF FORM) SENSOR If you are using label stock other than standard square / rectangular diecut labels such as circular die-cut labels or through-hole stock use the instructions below to adjust the position of the label stock sensor.
  • Page 16 INDEX INDEX The sensor can only be moved a maximum of 2.3 inches from the left side of the printable area. This means that the maximum diameter circular label that can be printed is 4.6 inches. For circular labels larger than 4.6 inches in diameter, you must have a black mark printed on the back of the label...

  • Page 17: Set The Stock Sensor

    Stock Sensor Mode setting is stored on printer main board so you will not be able to access it unless the printer is turned on and properly communicating with the computer. 2. Go to Start - Programs - Primera Technology - PTStatus. 3. Click on the Alignment Tab (3rd tab from top).

  • Page 18: Set The Output Mode

    2. Go to Start - Programs - Primera Technology - PTStatus. 3. Click on the Alignment Tab (3rd tab from top).
  • Page 19 INDEX INDEX There are two different output modes: Present labels? - Yes (Default). This setting will cause the printer to feed the last label printed forward so that it and the previously printed labels can be torn off using the tear bar. If no other jobs are sent to the printer within one second after the last label has printed, the last printed label will present for tear off.

  • Page 20: Section 3: Ink Cartridges (Status Monitor)

    2. Go to Start - Programs - Primera Technology - PTPStatus Once open, the Status Monitor consist of four tabs that are arranged on the left side of the window.

  • Page 21: Monitoring Ink Levels

    INDEX INDEX A: MONITORING INK LEVELS Ink levels can be monitored at any time by using the Status Monitor. Immediately after printing starts the Status Monitor will display the ink levels in the lower right corner of your screen. The print status will also be displayed on the top bar. In the example above the label name "Strawberry.lbl"...

  • Page 22: Using The Cost Estimator

    However, you can also access it at any time as long as the printer is turned on and communicating by going to Start - Programs - Primera Technology - PTStatus. Ink cost is automatically and continuously calculated based on the black and color cartridge costs entered. Only the last...

  • Page 23: Replacing Ink Cartridges/Low Ink Warning

    INDEX INDEX C. REPLACING INK CARTRIDGES / LOW INK WARNING You can replace cartridges at any time or wait for the Low Ink Warning to prompt you to replace cartridges. Low Ink Warnings occur at the following levels: 10% - If any cartridge is lower than 10% at the beginning of •...
  • Page 24 INDEX INDEX 2. Remove the cartridge by pressing the corresponding colored tab on the back of the printhead. The cartridge will pop up slightly. 3. Remove the cartridge. 4. Locate a new cartridge and remove it from its packaging. Remove the foil outer package and the clear plastic shrink wrap.
  • Page 25 INDEX INDEX 5. Place the new cartridge into its corresponding colored slot. Press down near the back of the cartridge until it clicks into position. Important Note: Make sure the cartridge is securely in place. An improperly positioned cartridge will cause no ink of that color to be printed.

  • Page 26: Section 4: Printing

    INDEX INDEX Section 4: Printing USING NICELABEL Your printer ships with a basic version of Niceware's NiceLabel software. This easy-to-use software is designed to allow you to create full color labels with text and barcodes quickly and sim- ply. The following is a tutorial to guide you through creating and printing a sample label.
  • Page 27 INDEX INDEX b. Select your printer. This should be the Color Label Printer 900. Click Finish. 3. Now you will see your label in the Document Window. You can start to design your label using Tools from the Tool Box. First, we will use the Text Tool. a.
  • Page 28 INDEX INDEX 4. Now, insert a barcode. a. Click the Barcode Tool Icon from the Toolbox. You will now have a Barcode Cursor that can be positioned anywhere within the Document Window. Position your cursor in the general area where you wish your barcode to print and click to start entering your barcode information.
  • Page 29 INDEX INDEX b. The first screen in the Barcode Wizard will allow you to select the type of Barcode you wish to print. You can also enter the data to be used in the barcode. For this we are doing a simple UPC-A barcode.
  • Page 30 INDEX INDEX 5. Now insert a Picture. Click on the Picture Tool Icon in the toolbox. You will now see a Graphics Cursor. Drag the cursor to the general area where you wish to place the graphic and click to get an Open dialog box. You will be prompted to browse for graphic files.
  • Page 31 INDEX INDEX b. There are other tools at your disposal to align the object or add shapes. On the right side of the screen you will see alignment tools so you can align the objects on your label in relation to each other. Select objects by clicking on them or clicking and dragging a "lasso"...

  • Page 32: Creating Barcodes In Nicelabel

    INDEX INDEX B. CREATING BARCODES IN NICELABEL a. Click the Barcode Tool Icon from the Toolbox. b. You will now have a Barcode Cursor that can be positioned anywhere within the Document Window. Position your cursor in the general area where you wish your barcode to print and click to start entering your barcode information.
  • Page 33 INDEX INDEX iii. This contains four tabs, General, Check Digit, Human Readable and Details. iv. The General Tab allows you to choose the appropriate barcode type from the Available barcodes: menu. You can choose one- or two-dimensional barcodes. Note that different barcode types have different requirements - some of them only allow numbers to be encoded, while others only allow upper case characters.
  • Page 34 INDEX INDEX When you change the barcode dimension directly from the screen by moving the drag handle, the changed dimension will also appear in this dialog box. Some of the barcode types also allow the definition of Narrow- to-wide bar ratio. It can only be set from the predefined steps in the pull-down menu - 1:2, 1:3 or 2:5.

  • Page 35: Printing From Other Programs

    INDEX INDEX C. PRINTING FROM OTHER PROGRAMS Since this printer uses a standard Windows printer driver you can print from any application you would like. There are just a few things to remember that will make it much easier. 1. Set the Page/Label Size in the Driver.

  • Page 36: Adjusting Print Alignment

    They also prohibit printing to the edge of the sheet. This is to avoid any need for alignment. The LX900 senses the beginning of the label with an optical sensor and is capable of printing to top, bottom, left and right edge.
  • Page 37 INDEX INDEX Adjust print alignment using the Status Monitor. Go to the Alignment Tab (third tab). Three items can be adjusted here: Tear off Position. This value adjusts the position of the last • label printed after it has been presented for tear off. This only applies if the output mode is set to "Yes"...

  • Page 38: Creating A Full Bleed Print

    INDEX INDEX You may have to make several adjustments to one or more of these values. After each adjust- ment you can click the Test but- ton to print a small test pattern on the label. This will help you find the proper alignment value.

  • Page 39: Printer Driver Settings

    INDEX INDEX TOF. Decrease the Top of form by 10. This will cause the printer to start printing before the label and ensure a fully printed label. Decrease TOF by 10 Actual Label Stock Size = 2” x 2” Decrease Left Margin Over Bleed Page Size Offset by 12 2.1”...
  • Page 40 INDEX INDEX To find Driver Settings: Click the Start button, choose Printers and Faxes (XP), Printers (Vista), Devices and Printers (Windows 7). Right-click on the Color Label 900 Icon and select Printing Preferences from the drop-down menu. The preferences screen will appear. NOTE on PC Settings: Most applications allow you to change these same printer driver options from their "Print"...

  • Page 41: Paper Size

    INDEX INDEX Paper Size If you are using NiceLabel, this setting is adjusted during the label setup wizard. If you are using a program other than NiceLabel you will need to set this to the dimensions of your label. Keep in mind that the dimensions are always relative to the width and height of the actual label in the printer.

  • Page 42: Ink Cartridge

    Media Type There are multiple media type options which correspond with the various types of label stock sold by Primera. Match this setting to the media installed in the printer to achieve the clos- est color match to the screen. Each of these settings employs a slightly different color table developed specifically for the media type listed.

  • Page 43: Output Mode

    INDEX INDEX Best for Photos mode is best used for photographic images where accurate color reproduction is very essential. Images printed in this mode will look lighter than those printed in Photo mode. Skin tones especially will look more natural in this mode.

  • Page 44: Section 5: Troubleshooting And Maintenance

    PRINT ALIGNMENT PROBLEMS Image is Vertically Offset The LX900 decides where to start printing by detecting the start of die-cut label, detecting a black mark on the back or detecting a thru-hole that corresponds to the start of the label.
  • Page 45 INDEX INDEX backing, try label stock that has a black mark on the back to show where the label begins. You will need to change the Stock Sensor Mode in the Status Monitor. 3. Insufficient Label Gap Distance. See Section 2A for label specifications.

  • Page 46: Solving Print Quality Problems

    INDEX INDEX Page Size. Often the page size is not large enough for the label. If this is the case you may see white space on the right (printers left) side of the the label and no image over-lap on the opposite side.
  • Page 47 INDEX INDEX print quality. Align the printhead by opening the PTStatus Monitor. Click on the Align Printhead button on the Cartridge Utilities Tab (second tab). Follow the onscreen prompts to load your paper for alignment. 5. Clean the Maintenance Station. Clean the maintenance station located on the right side of the print area.

  • Page 48: Color Matching And Design Tips

    Whether you contract your graphic design or do it yourself, these guidelines will help you get the best quality labels out of your LX900. 1. Image Size/Shape. The image size should correspond with the size of the label you will be printing. Note: If the source image is smaller and must be enlarged to fill the entire label space, this will affect the DPI.
  • Page 49 They could even slow down the print process. 72 DPI Image printed with the LX900 3. Image File Format. Most graphics are created in a graphic application. Since this graphic application is not usually on...
  • Page 50 There are multiple media type options which correspond with the various types of label stock sold by Primera. Match this setting to the media installed in the printer to achieve the closest color match to the screen. Each of these settings employs a slightly different color table developed specifically for the media type listed.

  • Page 51: Create A Support Report

    INDEX INDEX D. CREATE A SUPPORT REPORT If you are encountering any problems with you LX900 tech support may ask you to create a Tech Support Report. You can do this from the Status Monitor by clicking the "i" icon and clicking Create Report…...

  • Page 52: Cleaning The Printhead

    INDEX INDEX CLEANING THE PRINTHEAD It may be necessary to clean the printhead nozzles if you notice reduced print quality, missing colors or if you suspect an cartridge nozzle has become slightly dried out or clogged. Try the following solutions: 1.
  • Page 53 Clogged nozzles on the printhead can be caused by non use of the printer for extended periods of time. Follow these guide- lines: • Always keep the LX900 plugged in and turned on. The printer will do periodic maintenance to make sure the noz- zles do not clog. •...
  • Page 54 INDEX INDEX PRINTHEAD / CARTRIDGE REPLACEMENT PROCEDURE If you think your cartridge/printhead is defective, please con- tact tech support to arrange for a replacement. Tech support may ask you to perform troubleshooting before sending a replacement cartridge or printhead. Notes on Ink Replacement All replacements for defective cartridges or printheads •...

  • Page 55: Replacing The Printhead

    INDEX INDEX REPLACING THE PRINTHEAD Regular replacement of the printhead is not necessary. However it may become necessary if you notice a gradual decrease in print quality or if some of the print nozzles are still clogged after repeated manual cleanings as described in Section 5F.
  • Page 56 INDEX INDEX 3. Remove the printhead. Grasp the printhead near the back as shown in the illustration. 4. Locate a new printhead and place it in the carriage. Troubleshooting and Maintenance...
  • Page 57 INDEX INDEX 5. Close the latch until you hear a click. 6. Press the Pause and Load/Feed buttons simultaneously to move the print carriage back to normal position. Pause Power Load/ Feed Unload Press Pause + Load/Feed to Start and Finish. 7.

  • Page 58: Interpreting The Printer's Indicator Lights

    If you still have difficulty, con- tact the technical support number using one of the methods listed below. Source Location Primera Knowledge Base www.primera.com/knowledgebase.html NiceLabel Software Help files Open the software. Click on the Help Menu - Contents Email Support www.primera.com/contact_tech_support.cfm...

  • Page 59: Section 6: Technical Specifications

    Windows XP , Vista and Windows 7 Data Interface: USB 2.0; External Control Port Label Design Software: NiceLabel™ SE Primera Edition included. Can also be used with most other popular label design and graphics software programs Electrical Rating: 12VDC, 5.0A...

  • Page 60: Index

    Index Align Printhead ................42 Alignment Tab ..............13, 16, 40 Barcode Wizard .................24, 28 Bidirectional..................39 Black Mark ...................6, 12 Cartridge Utilities Tab ............16, 43, 48 Circular Labels ................11 Color Matching ..............38, 43, 44 Continuous Stock................6, 14 Cost Estimator .................18 Cost Tab ....................16 Die Cut..................6, 13 DPI....................44, 45 Fixed Throat Guide.................33...
  • Page 61 Printer Driver Settings ..............35 Printhead Aligning..................42 Cleaning ................42, 48 Replacing...................51 Printing .....................22 PTStatus..................13, 16 Resolution ..................45 Sensor Type ..................14 Sensor Position ................10, 41 Status Monitor .................16 Reflective ..................6, 13 Roll Arm .....................9 Roll Guide ..................8 Roll Specifications.................5, 7 Roll Stop .....................9 Tear Off Position ................33 TOF .................11, 33, 35, 40 UPC-A..................25, 29...
  • Page 62 Printed in the United States of America P/N 511271...

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