Kenmore 27102 Series Use & Care Manual page 14

TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong ouUet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
if you experience
Washer won't run or
fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to flu
appropriately) (cont.)
Washer not drain;ng/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump
out water within
10 minutes)
First try the solutions suggested here
for assistance and to possibly avoid a service call.
PosslbJe Causes 1 Solution
Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: if problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be stopped to reduce suds.
Washer may be tightly packed. Remove several items_ rearrange load evenly in basket. Close lid
and press START/PAUSE/Unlock Lid.
Do not add more than 1 or 2 additional garments after cycle
has started.
Do not add more water to the washer.
Not using HE detergent or using too Only use HE detergent. Suds from regular detergents can
much HE detergent, slow or stop the washer. Always measure detergent and follow
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select Rinse/Spin. Press START/
PAUSE/Unlock Lid. Do not add more detergent.
Small items may have been caught Empty pockets and use garment bags for small items.
in pump or between basket and tub,
L which can slow draining. J
Used a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles
The washer may be tightly packed or
unbalanced.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 mm).
Too much detergent causing suds to
slow or stop draining and spinning.
14
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain/
Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer" for
loading recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Use only HE detergent. Always measure and follow detergent
directions for your load. To remove extra suds, select Rinse/Spin.
Do not add detergent, j