K-sun BEE3-EZ Operator's Manual page 32

Troubleshooting- Issues and Fixes
Does not operate normally.
Try resetting printer. See p. 22.
Nothing appears on display after pressing On/Off Button to On.
Is AC Adapter connected firmly? Make sure connection at printer, adapter, and wall are
secure. See p. 4.
Are you using authorized adapter? Unauthorized adapters may overheat or damage
printer circuit. See p. 4.
Are batteries installed with correct polarity? See p. 8.
Have the batteries run out? See p. 8.
Is display level appropriate? See p. 11 to adjust display level.
Display turns off unexpectedly.
Printer has auto power off. If there is no activity after 4-5 minutes the power will power off.
Nothing prints.
Is text entered?
Is there a message in display? See p.12.
Is the tape installed correctly? See p. 4.
Have the batteries run out? See p. 8.
Is the top cover closed? See p. 4.
Text does not print properly?
Is the tape cartridge installed correctly? See p. 4.
Is the print head clean? See p. 10.
Have the batteries run out? See p. 8.
Printed label does not cut automatically.
Is the auto cutter feature disabled? See p. 11.
Printing stops in the middle of the text.
Has tape ran out of cartridge? Replace. See p. 4.
Have the batteries run out? See p. 8.
Content of files are gone.
Has the device been reset? See p. 22.
Did you disconnect the AC Adapter or remove the batteries.
Cannot attach labels.
Is the liner removed?
Are you attaching labels to a clean and flat surface?
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