Warranty And Service - Siemens easyPocket User Manual

Warranty and service

Your remote control has a one-year warranty that covers
defects in material and workmanship from the original date of
purchase. There is no loss and damage coverage for the remote
control. Remotes received for warranty service at an authorized
Siemens Service Center will be repaired or replaced with new
or reconditioned components, without charge, to meet the
performance specifications of the product.
Warranty service must only be performed by an authorized
Siemens Service Center. Service performed by unauthorized
service entities voids this warranty; and repairs so necessitated
will be done on a parts and labor cost basis.
This warranty does not cover malfunctions due to unusual wear
and tear or mistreatment of the product such as physical shock or
tampering with the product, any of which voids all warranties.
In case of malfunction or loss, take your Siemens remote control
and proof of purchase to the Hearing Care Professional from
whom the unit was purchased. If factory service or replacement is
needed, your Hearing Care Professional will forward the unit to an
authorized Siemens Service Center.
IMPORTANT
Record your remote control serial number and date of
purchase here for future reference.
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Serial number
_______________________________
Date of purchase
_______________________________
The serial number is located inside the battery compartment.
SerNo AG12345
The year of manufacture is incorporated into the serial number.
The warranty is based upon the date of purchase, not the date of
manufacture.
The serial number may look similar to this sample: AG12345.
The second letter of this serial number refers to the year of
manufacture of the remote control. The letters D, E, and F indicate
2013 year of manufacture, while G and H indicate 2014. Your
Hearing Care Professional can answer any questions you may have
about the identifying code on your remote control.
Code
(2nd Digit)
D, E, F
Year
Y, A 2011
B, C 2012
2013
G, H 2014
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