Jayco 2010 Jay Flight Owner's Manual page 17

HOW TO GET SERVICE
To obtain reimbursement of warranty service the owner must do all of the following:
1. Notify Jayco of the substantial defect in material or workmanship attributable to Jayco, within the warranty coverage
period;
2. Provide the notification mentioned in (1), above, within ten (10) days of when the owner discovered, or should have
discovered, the substantial defect in material or workmanship attributable to Jayco;
3. Promptly and appropriately make the necessary repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental expenses associated with obtaining
warranty service.
If you need assistance you may contact Jayco, at 903 S. Main Street, P. O. Box 460, Middlebury, Indiana, 46540, Attn:
Customer Service (574) 825-5861, (800) 283-8267 or www.jayco.com. Also, you must notify Jayco within three (3) days of
delivery to you to have work performed on any defect or damage to appearance items that occurred at the factory during
manufacturer or during delivery at no cost to you as provided by this limited warranty. (See below under WHAT IS NOT
COVERED).
If two (2) or more service attempts have been made to correct any covered defect that you believe impairs the value, use
or safety of the RV, or if it has taken longer than thirty (30) days for those types of repairs to be completed, you must, to
the extent permitted by law, notify Jayco directly, in writing, at the above address, of the unsuccessful repair(s) of the
alleged defect(s) so that Jayco can become directly involved in making sure that you are provided service pursuant to the
terms of this limited warranty.
WHAT IS NOT COVERED
By way of example, only, this Limited Warranty does not cover any of the following: defects in materials, components or
parts of the RV not attributable to Jayco, items that are added or changed after the RV leaves the possession of Jayco;
additional equipment or accessories installed at any dealership, or other place of business, or by any other party, other
than Jayco; any RV not used solely for recreational travel and camping; all soft goods, normal wear, tear or usage, such
as tears, punctures, soiling, mildew, fading, or discoloration of exterior plastic, fiberglass, upholstery, drapes, carpet, vinyl,
screens, cushions, mattresses and fabrics; the effects of condensation or moisture from condensation inside the RV; mold
or any damage caused by mold to the inside or outside of the RV; imperfections that do not affect the suitability of the RV
for its intended purpose of recreational use or items that are working as designed but that you are unhappy with; problems
related to misuse, mishandling, neglect or abuse, including failure to maintain the RV in accordance with the owner's
manual, or other routine maintenance such as inspections, lubricating, adjustments, tightening of screws, tightening of lug
nuts, sealing, rotating tires; damage due to accident, whether or not foreseeable, including any acts of weather or damage
or corrosion due to the environment, theft, vandalism, fire, or other intervening acts not attributable to Jayco; service items
such as windshield wiper blades, lubricants, fluids, filters, etc.; damage resulting from tire wear or tire failure; defacing,
scratches, dents, chips on any surface or fabric of the RV; damage caused by off road use, overloading the RV or
alteration of the RV, or any of its components or parts.
In addition, this limited warranty does not cover any material, component or part of the RV that is warranted by another
entity, including, by way of example, handling, braking, wheel balance, muffler, tires, tubes, batteries, gauges, generator,
hydraulic jacks, inverter, converter, microwave, television, DVD/CD player, radio, speakers, television, refrigerator, range,
hot water heater, water pump, stove, carbon monoxide detector, smoke detector, propane detector, furnace or any air
conditioner. (Note: the written warranty provided by the manufacturer of the component part is the direct responsibility of
that manufacturer).
Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items may occur at the
factory or during delivery of the RV to you. These items are usually detected and corrected at the factory. You must
inspect the RV for this type of damage when you take delivery from Jayco. If you find any such defect or damage you
must notify Jayco within three (3) days of delivery of the RV to you to have these items covered by this limited warranty
and to have work performed on the items covered by this limited warranty.
EVENTS DISCHARGING JAYCO FROM OBLIGATION UNDER WARRANTY
Certain things completely discharge Jayco from any obligation under this warranty and void it. By way of example, the
following shall discharge Jayco from any express or implied warranty obligation to repair or replace any defect that results
from: any defect in a separately manufactured component part, any neglect or failure to provide routine maintenance by
you or anyone you rent the RV to (See Owner's Manual), unauthorized alteration, off road use, collision or accident,
SECTION 1
WARRANTY & SERVICE
13