Related Manuals for ZyXEL Communications WAH1004
Summary of Contents for ZyXEL Communications WAH1004
- Page 1 WAH1004 USB 3G Modem Version 1.00 Edition 1, 03/2015 Quick Start Guide User’s Guide www.zyxel.com Copyright © 2015 ZyXEL Communications Corporation...
- Page 2 Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to attach the WAH1004, install the driver/utility and set up your mobile data connection. WAH1004 User’s Guide...
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Page 3: Table Of Contents
Contents Overview Contents Overview Introduction ...............................6 ZyXEL 3G Modem Utility ...........................8 Operation Screens ..........................13 Tools Screens ............................18 Troubleshooting ............................23 WAH1004 User’s Guide... -
Page 4: Table Of Contents
Table of Contents Contents Overview ..........................3 Table of Contents ..........................4 Chapter 1 Introduction............................6 1.1 Overview ............................6 1.2 Ways to Manage the WAH1004 ......................6 1.3 Hardware Connections ........................7 1.4 LED ..............................7 Chapter 2 ZyXEL 3G Modem Utility ........................8 2.1 Overview .............................8 2.2 Accessing the Utility ..........................8... - Page 5 Table of Contents Appendix A Customer Support ......................26 Appendix B Legal Information......................32 Index ..............................37 WAH1004 User’s Guide...
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Page 6: Introduction
HSDPA/UMTS/EDGE/GPRS, allowing you to connect to the Internet through mobile broadband connection from around the world. Optionally, you can insert a micro SD card up to 32GB in size to use the WAH1004 as a portal storage device at the same time. -
Page 7: Hardware Connections
The LED of your WAH1004 indicates whether it is currently connected to a 2G or 3G network (green). The LED turns red and blinks if there is no SIM card inserted or the WAH1004 is not connected to a mobile network. The LED is off if the WAH1004 is not attached properly or the driver is not installed. -
Page 8: Zyxel 3G Modem Utility
ZyXEL 3G Modem Utility 2.1 Overview After you attach the WAH1004 to your computer and install the driver successfully, the WAH1004 automatically connects to an available mobile network using the default profile settings. You can install and use the ZyXEL 3G Modem utility to change the PIN code, check the connection status, configure the connection profile(s), send text messages, and manage the contact list. -
Page 9: Utility Screen Summary
The menu links provide the following functions. Table 1 Menu Bar MENU SUB-MENU DESCRIPTION File Contacts Import Click this to import contacts. Contacts Export Click this to export your contacts list. SMS Export Click this to export the text messages. WAH1004 User’s Guide... -
Page 10: Navigation Panel
Click Help > About to view the version number of the ZyXEL 3G Modem utility you installed. Figure 2 About 2.3.2 Navigation Panel Use the menu items on the navigation panel to open screens to configure WAH1004 features. The following sections introduce the WAH1004’s navigation panel menus and their screens. Figure 3 Navigation Panel Connection The Connection screen shows whether the WAH1004 is connected to a mobile network. - Page 11 View and manage the mesages you deleted and are now in the temporary recycle bin. U(SIM) Storage View and manage the mesages stored in the WAH1004’s SIM card. Contacts Use the Contacts screens to manage the address book contacts. Table 3 Contacts Screens Summary...
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Page 12: Status Bar
The WAH1004 is looking for an available mobile network. searching No service There is no suitable mobile network. No (U)SIM card There is no SIM card inserted in the WAH1004 or the WAH1004 cannot detect the SIM card. Invalid (U)SIM The inserted SIM card is not valid. card The computer with the WAH1004 installed is not connected to the Internet. -
Page 13: Operation Screens
Click Disconnect to drop a connection to a mobile data network. Connection Time This field displays how long the mobile data connection has been up. Downloaded This field displays the number of packets received by the WAH1004 through the mobile data connection since it was last connected. WAH1004 User’s Guide... -
Page 14: Text Message
This field displays the number of packets transmitted from the WAH1004 through the mobile data connection since it was last connected. Total This field displays the total number of packets received and sent by the WAH1004 through the mobile data connection since it was last connected. Downlink rate This field displays the current reception speed, in kilobytes per second. -
Page 15: New Text Message
This shows the date and time when the message is sent, received, saved as a draft or deleted. 3.2.1 New Text Message Click the New icon in the Text Message screen to create a new message. Figure 7 Text Message: New WAH1004 User’s Guide... -
Page 16: Contacts
Use this screen to manage your SMS text messages. To access this screen, click the Contacts icon or click Operation > Contacts from the menu bar. You can select to add and store the contacts in the computer or in the SIM card. Figure 8 Operation > Contacts WAH1004 User’s Guide... -
Page 17: New Contact
The maximum number of characters allowed for a contact stored in the SIM card varies depending on the inserted SIM card. Mobile Enter the mobile phone number of the contact. Click this to save the changes. Cancel Click this to close the screen without saving. WAH1004 User’s Guide... -
Page 18: Tools Screens
ISP and you cannot use the account to access the Internet. You will need to contact your ISP to get a PUK code. Click Tools > PIN Management > Disable PIN from the menu bar to turn off PIN code authentication. . WAH1004 User’s Guide... -
Page 19: Connection Profile
Click Tools > Connection Profile from the menu bar to open the Connection configuration screen, where you can create a new connection with a different APN, user name or password, or modify or remove an existing profile. WAH1004 User’s Guide... - Page 20 Type the password (of up to 64 printable ASCII characters) associated with the user name above. Authentication The WAH1004 supports PAP (Password Authentication Protocol) and CHAP (Challenge Type Handshake Authentication Protocol). CHAP is more secure than PAP; however, PAP is readily available on more platforms.
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Page 21: Options
4.3 Options Click Tools > Options from the menu bar to open the Options > General screen. Use this screen to set whether a message will prompt out when the WAH1004’s mobile data connection goes up or down. Figure 11 Tools > Options > General... - Page 22 Table 11 Tools > Options > General LABEL/ICON DESCRIPTION Connect sound Select Prompt when connected to get a prompt message when the WAH1004 is setting connected to a 2G/3G network. Select Prompt when disconnected to get a prompt message when the WAH1004 is disconnected from a 2G/3G network.
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Page 23: Troubleshooting
5.2 Power, Hardware Connections, and LED The WAH1004 does not turn on. The LED is not on. Make sure the WAH1004 is correctly installed (refer to your Quick Start Guide). Remove and plug in the WAH1004 to restart it. Restart the computer to which the WAH1004 is attached. -
Page 24: Accessing The Utility
5.3 Accessing the Utility I cannot access the Utility Make sure the WAH1004 is properly inserted and the LEDs are on. Refer to the Quick Start Guide for information on how to properly connect the WAH1004. Use the Device Manager to check for possible hardware conflicts. In Windows 7, click Start >... - Page 25 Internet, especially peer-to-peer applications. Check the signal strength. If the signal strength is low, try moving the WAH1004 closer to the ISP’s base station if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on).
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Page 26: Customer Support
• Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Asia China • ZyXEL Communications (Shanghai) Corp. ZyXEL Communications (Beijing) Corp. ZyXEL Communications (Tianjin) Corp. • http://www.zyxel.cn India • ZyXEL Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •... -
Page 27: Appendix A Customer Support
• ZyXEL Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Thailand • ZyXEL Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • ZyXEL Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • ZyXEL Deutschland GmbH • http://www.zyxel.de WAH1004 User’s Guide... - Page 28 • ZyXEL BY • http://www.zyxel.by Belgium • ZyXEL Communications B.V. • http://www.zyxel.com/be/nl/ Bulgaria • ZyXEL България • http://www.zyxel.com/bg/bg/ Czech • ZyXEL Communications Czech s.r.o • http://www.zyxel.cz Denmark • ZyXEL Communications A/S • http://www.zyxel.dk Estonia • ZyXEL Estonia • http://www.zyxel.com/ee/et/ Finland •...
- Page 29 • ZyXEL Communications Poland • http://www.zyxel.pl Romania • ZyXEL Romania • http://www.zyxel.com/ro/ro Russia • ZyXEL Russia • http://www.zyxel.ru Slovakia • ZyXEL Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • ZyXEL Spain • http://www.zyxel.es Sweden • ZyXEL Communications • http://www.zyxel.se Switzerland •...
- Page 30 • http://www.zyxel.com/ec/es/ Ecuador • ZyXEL Communication Corporation • http://www.zyxel.com/ec/es/ Middle East Egypt • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml Middle East • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml North America • ZyXEL Communications, Inc. - North America Headquarters • http://www.us.zyxel.com/ WAH1004 User’s Guide...
- Page 31 Appendix A Customer Support Oceania Australia • ZyXEL Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za WAH1004 User’s Guide...
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Page 32: Legal Information
ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice. Your use of the WAH1004 is subject to the terms and conditions of any related service providers. Trademarks Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners. -
Page 33: Appendix B Legal Information
Network standby power consumption < 12W, and/or Off mode power consumption < 0.5W, and/or Standby mode power consumption < 0.5W. Wireless setting, please refer to "Wireless" chapter for more detail. WAH1004 User’s Guide... - Page 34 Lo smaltimento abusivo del prodotto da parte del detentore comporta l’applicazione delle sanzioni amministrative previste dalla normativa vigente." WAH1004 User’s Guide...
- Page 35 Appendix B Legal Information Environmental Product Declaration WAH1004 User’s Guide...
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Page 36: Zyxel Limited Warranty
You can download the latest firmware at www.zyxel.com. If you cannot find it there, contact your vendor or ZyXEL Technical Support at support@zyxel.com.tw. To obtain the source code covered under those Licenses, please contact your vendor or ZyXEL Technical Support at support@zyxel.com.tw. WAH1004 User’s Guide... -
Page 37: Index
11, 16 copyright customer support navigation panel disclaimer other documentation documentation overview related product Guide PIN blocked Quick Start product registration PUK code hardware connections Quick Start Guide 2, 24 introduction registration product related documentation LEDs WAH1004 User’s Guide... - Page 38 SIM card 12, 16 status bar text message trademarks utility about accessing contacts 11, 16 help menu bar menu icon navigation panel overview screen summary status bar text message 11, 14 warranty note way to manage ZyXEL Utility WAH1004 User’s Guide...